Hotline Auchan, how to contact technical support of the retail chain? Is it possible to leave electronic requests, how to write to the support service? Contact details and operating hours will also be specified in the article.
I would like to immediately highlight the fact that Auchan is the largest representative of the food segment on the Russian market, representing one of the branches of a large international company. The network first appeared on the French market, and from there the network successfully spread throughout the world. The retailer is one of the largest companies. The hypermarket sells food products, and other products, primarily for household purposes.
Auchan hotline number
Phone number, where can I find out the hotline number?
The company provides its clients with the opportunity to receive answers to questions literally at lightning speed, just dial the number - 8 800 700 5 800.
This is a single number for all regions of Russia.
If you, as a client, partner or simply an interested person, need to contact a specific store, find out its contact details on the website, in the “Contacts” section -.
We’ll tell you later what time the operators are ready to answer your questions, but now we’ll clarify whether it’s possible to send a message to support online?
How to write to Auchan support service
The support service is set up in such a way that they are ready to answer customers’ questions not only in traditional telephone mode, but also online when a person sends a corresponding request.
Let us immediately express our delight that the Auchan retail chain has mobile app, designed for all smartphone platforms. Therefore, you can write (if it is not possible to contact the hotline) through the mobile extension.
The first thing you need to do is select the message format:
- From a client.
- From the tenant.
- From the supplier.
If you selected the first item, the application form will consist of the following sections:
- Subject.
- Email and contact phone number.
- A message with the essence of the problem.
- Store Address.
Operating mode
As for the processing time of applications, regardless of the topic of the message itself, specialists try to answer questions as quickly as possible from buyers and other applicants.
The hotline itself is open 24 hours a day, meaning you can call at any time with complete peace of mind. If for some reason you couldn’t get through by phone, leave an email, staff will answer it within 24 hours.
Dear Auchan, I am writing to the office about Auchan at the address: Moscow, Proletarsky Prospekt, building 30, when will you finally take care of the personnel you get from nowhere? Your rating in our area has already fallen, although I understand that for you this is a drop in the ocean, it’s normal, although soon this drop will dry up, so in boxing you constantly have conflicts with security guards who have already been known since the opening of Auchan on the proletarians, some pensioners, disabled people and about who I want to say now is Konstantin Kumirov, who supposedly he is an administrator who is not objective at all and violates the rights of the buyer, especially since I have been going there for more than a year, There are very few promotions in a hurry in other stores near your Auchan there are many Mashakhinov prices called out cloudy such a difference I will give an example of cottage cheese -my “kozhichi” which costs a hundred rubles and in another store it costs 65 rubles, we had them for 50 rubles all week (the terms correspond) you know a criminal comes into your store, you’ll have to write a precise statement about the idol Konstantin who calls the police just like that. Today, 09/15/2019, a conflict occurred and it’s not my mind, but theirs, if a decision is not made, then it’s better to save your nerves, especially since there are many stores much cheaper. In short, closer to the point, I’m writing this so that you understand who you take, they spoil your “face”, if everything is fine for you, then so am I. Kumirov Konstantin, he didn’t have the right to issue a police outfit, but after that this security prevented me and my son from leaving Ashan, since he called the police, and the following happened while it was a public show, your tenant, the red gold store, behaved provocatively, I understand the traffic is low since I am a regular customer and I noticed that there are never people there, maybe it was nerves. You can see from the cameras we were sitting charging the phone with the child, just closer to the red gold store there was an empty cart, there were men standing in the store both near the corner and near the glass and preventing people from passing, my 13 year old child decided to move it away as it could be cut out in the glass, he began to take it not far to the station where all the carts are standing, nothing was foreshadowed, I sit and look, the inadequate saleswoman red and gold Svetlana runs out, runs up to my son, takes it away and pushes my son there, puts the cart there, goes to his store, to which I reacted to her behavior felt a threat to my son, so I went into the store and asked calmly what was the matter, what kind of behavior was so impudent, I explained to her that the child wanted to do a good deed, take the cart so that it would not interfere, she answers me in the face, those who didn’t know me says you don’t adequate, you and your son began to wave her arms in front of me, crossed the distance, autumn came close to me, to which I reacted as a threat and she stood doing nothing and she began to waste, film her and curl the guards with her arms, waves, puts her hands in, it is expressed inappropriately, do not smear Of course, she was drunk, but her behavior was clearly not normal, the “king” of idols came and started calling the police, allegedly I broke my glasses, although she didn’t have glasses, she had them in her hand, I decided not to wait, I left my information and went on my own to the police .the security began to grab us, but I said that I would leave my data, they made a photocopy of my cut-up, I went to the police myself, but I didn’t understand at all what this idol was doing there, I didn’t understand, I would have thought that he was some kind of cashier, in theory, I’m downtime from America A lot of people see this, we wrote a statement to the police and in short, look, even the ratings of the fives are a hundred times better, your rating is 2.26, and the rating of the fives is 4.0 hahaha even the fives are better. I just want your Auchan to be better and I don’t wish you good luck, I wish you to sort out your staff, you get three books of reviews and suggestions a year and only complaints. Goodbye
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