Boxberry is a forwarding service for online stores, various remote companies and individuals. The company was founded in 2010. Boxberry developed as a structural subdivision of the Ural-Press group. Initially, the Boxberry service was only engaged in forwarding shipments for various online stores. The company was famous for its affordable rates and geographical coverage, which immediately attracted users. Soon there was a launch of the next direction: international delivery. For this, the first specialized office was opened in Berlin. Since 2013, courier delivery has appeared, spreading to 80 Boxberry tracking cities. And since 2014, Boxberry began to send documents, letters and parcels from individuals. To date, an individual can send a parcel only from seven cities: Moscow, St. Petersburg, Ryazan, Voronezh, Tver, Tula and Kaluga.
Boxberry track package
Tracking an order of Boxberry ru and its delivery depend on the presence of a branch of the company in the city. Hundreds of online stores use the services of the service. Among them, boxbury is offered by such magnates in their field as iHerb, Ozon and Top-Shop. Thousands of orders are delivered daily to customers at the company's distribution points. A large number of branches in more than 100 cities of Russia have been opened to receive and track an order from Boxberry.ru. In addition, the company works with online stores and intermediary companies in all countries of the world, sending parcels by land and by air.
Track iHerb package
Through Boxberry, it is very convenient to receive an iHerb parcel at pick-up points and parcel terminals, so the question arises how to track an iHerb parcel? Simply enter the tracking number you received from iHerb (similar to 902127616-0) on this page above and you will know where your package is and when iHerb orders shipped through Boxberry can be received.
Boxberry order tracking by waybill number
With our service, it is possible to track your Boxberry order by invoice number or online store order number.
Simply enter your Boxberry invoice number in the search box above and click Track Parcel. Within 5-20 seconds, our service will track your parcel and show full information on it along with the history of movements.
Avito delivery tracking Boxberry
On Avito, you can now sell and buy goods with delivery via Boxberry and DPD throughout Russia. Avito delivers to all cities where Boxberry is present.
Both the seller and the buyer can track the delivery of Avito.
If you are a seller, as soon as the buyer selects and pays for your product on Avito, you will receive a payment notification and an electronic invoice number (similar to 00000 1387 6804). You will need this number when sending the goods to the recipient's city. By this invoice number or track number you can track the shipped goods.
If you are a buyer, you will also receive a tracking number for the package as soon as the seller hands over the purchased item to Boxberry. As soon as the parcel is delivered to your city, you will receive a delivery notification. Using the invoice number, you, like the seller, can track Avito's delivery.
Boxberry order tracking by iHerb order number
As soon as the iHerb order information gets into the Boxberry system, its tracking becomes available. With our service, you do not need to search for anything yourself, we will track any package and show you full information about it.
Boxberry delivery times
Boxberry delivery times are quite predictable because the company works well and tries to do everything on time.
Track your parcel with our universal mail tracker, which uses the delivery time of past Boxberry parcels to predict the approximate delivery dates of your parcel.
If you have any questions about tracking Boxberry, then contact one of the hotline numbers on the company's official website for advice. All information on how to contact, as well as more detailed information about the service, can be found at
The Parcels application allows you to track the parcels of Boxberry, as well as any parcels from China, Hong Kong, Singapore, from AliExpress, Joom, GearBest, BangGood, Taobao, eBay, JD.com and other popular online stores.
◀◁◀hello everyone ... hello ▷
Today I can boast of a huge experience of cooperation / work / appeals with many transport companies, BUT only she, the only one I trust and from time to time I am satisfied with the work of this service.
IM "BioPillow"
That's when I found out that Boxberry has tracking. And it's cool! I was just waiting for my pillow .. It became interesting where she was currently traveling, and the status on the site showed that she had literally JUST arrived at the point of issue ..
That is, in theory - the received / received parcels have not even been sorted out yet, they were standing at the door .. It's about 8-9 pm, I'm getting ready and running to the department)) Again, not a single person in front of me.
And here is my order..
By the way, I received an SMS on the phone that the parcel had arrived at the point of issue of orders only the next day, closer to dinner, when I already had the order ..
So, as in the case of the Russian Post, Boxberry has the GREATEST tracking of shipments, and they update statuses almost instantly))
Great photo for guessing, really ? =DDDD
Boxberry cooperates with just a huge number of online stores, including the well-known iherb, and ozone and maytoys, and even eskay ...
And gives discounts on orders in these stores, for example:
When registering in your personal account, a PHOTOBOOK as a gift from netPrint
Discount of 1000 rubles for Xiaomi Mi Qicycle folding electric bike
I had parcels that were already paid for in advance, and there were also those where payment for the order was supposed to be upon receipt ..
And there was a case that the order was paid, and at the point of issue I only had to pay for the delivery itself .. And in all three situations, the employees worked very politely and quickly !! I have never spent more than 5 minutes in the office.
I know that not everyone has a good relationship with this service... And perhaps this is a purely human factor, BUT for all the time that I contacted them - all the operators were different, and several times the support service called me back and asked if I was satisfied with their work - and this is worth a lot !!!
I also liked that long BEFORE signing the ticket, one of the employees takes out the boxes to me and puts them near my feet, as if hinting that they say open / check if necessary)) In other shopping malls, this is prohibited .. Until you sign - no autopsy!
If the parcel is small, then they help to stuff it into a purse ( with a child in her arms, oh, how difficult it is to do it yourself)
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my third order it was a typical overview .. It was generally difficult to mess with it, because there was nothing glass, it was well packaged, and the products had an additional protective membrane!
IM "MeelaMeelo"
But still I'm satisfied. Quick notification, long shelf life of parcels at no additional cost.
CONVENIENT work schedule:
If you place an order on the terms of receipt at the branch, then you can pick it up at a convenient time for you.
Working hours: Mon-Sun: 09.00-21.00
I don’t know how it is in other cities, but it’s the same with us .. and it suits me, because I will never forget how I couldn’t pick up my package from dpd, because they closed early .. And you work until 8 pm - you can still calmly pick up your package.
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And here FOURTH order did not go without jamb!!!
I made an order in "Esky", which I already liked, where earlier I always chose delivery by courier, because it was free for large orders. Now, delivery by their personal courier comes out at almost 500 rubles, which of course did not suit me ..
The most more or less optimal option was again Boxberry.
And the first thing I didn’t like this time was the lack of SMS that the package had arrived. That is, the standard mail was that they say the order was accepted, wait ...
It's been a week.. and silence..
I started to deal with the online store, they solved the problem very quickly, assuring me that I could go and get it - she was already in the department, they say, there were some problems in the mall ..
The box had tamper-evident protection put on by the store itself, and everything was ok with it, that is, the box was not opened! BUT she was so dead, horror ..
IM "Eskay"
You can see it for yourself in the photo above. The adhesive tape came off the box, and the cardboard itself was torn.
However, the most important thing is that the goods are intact, nothing was damaged or wrinkled - the boxes were like from a shop window)))
Lego from IM "Eskay"
But still, for the last delivery, I shoot 1 star, although in fact nothing critical happened ...
For when compared with other delivery services - this cant is completely forgivable !!
◀◁◀Outcome ▷
Overall, I'm very satisfied with this delivery service! They suit me in all respects, and I will definitely contact them again.
- Fast delivery, average 4-8 days.
- The product always arrives safe and sound. Nothing has ever woken up, spilled, broken or crumpled.
- Parcels are not lost - their location can always be tracked on the site.
- Not high shipping cost.
- Many points of issue - throughout the city, even in the most remote areas.
- Polite office staff. The support service itself calls and is interested in whether you are satisfied with the order.
- Convenient opening hours for pickup points.
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Thank you all for stopping by)) I will be glad if you rate my review.
❤SUBSCRIBE ❤, so as not to miss new reviews.
To track your package, you need to follow a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track the postal item"
3. Click on the "Track package" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the last status.
6. Estimated delivery period, displayed in the track code information.
Try it, it's not hard ;)
If you do not understand the movements between postal companies, click on the link with the text "Group by companies", which is located under the tracking statuses.
If you have any difficulties with the statuses in English, click on the link with the text "Translate to Russian", which is located under the tracking statuses.
Carefully read the "Track code information" block, where you will find estimated delivery times and other useful information.
If, when tracking, a block is displayed in a red frame, with the heading "Pay Attention!", Carefully read everything that is written in it.
In these information blocks, you will find 90% of the answers to all your questions.
If in the block "Pay Attention!" it is written that the track code is not tracked in the country of destination, in this case tracking parcels becomes impossible after the parcel is sent to the country of destination / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived at Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.
To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery deadlines calculator"
If the seller promised that the parcel would arrive in two weeks, and the parcel travels for more than two weeks, this is normal, the sellers are interested in sales, and therefore they are misleading.
If less than 7 - 14 days have passed since the receipt of the track code, and the package is not tracked, or the seller claims that he sent the package, and the status of the package "the item pre-advised" / "Email notification received" does not change for several days, this is normal, You can read more by clicking on the link:.
If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail.
If your previous orders arrived in 2-3 weeks, and the new package takes more than a month, this is normal, because. parcels go by different routes, in different ways, they can wait for dispatch by plane for 1 day, or maybe a week.
If the parcel left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who carries a parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, be scanned, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.
If you do not understand the meaning of such statuses as Acceptance / Export / Import / Arrived at the place of delivery, etc., you can see the transcript of the main statuses of international mail:
If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.
If, based on the above, you did not understand anything, read this instruction again, and again, until complete enlightenment;)
At the moment, the coronavirus is actively spreading in China and around the world, for this reason, air exchange is very limited and the delivery of parcels is slower than usual, but as of March 1, 2020, postal exchange with any of the countries has not been (completely) suspended.
Do not worry if the status of the mailing / order does not change for 1-2 weeks and is in the state:
- Treatment
- Awaiting shipment
- Sent to destination country
- Export / Export international mail
- Import / Import international mail
While the protection is in effect, wait and don't worry, if the order is not in a hurry, you can even extend the protection period.
Keep track of the order protection counter, and if the package has not arrived within the time specified in the order details, extend the protection period or open a dispute.
P.S. Do you have anything to add to this section? Write to [email protected] website
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iHERB now has courier delivery for our parcels, by the Boxberry delivery service. I tested this service by ordering iHerb at home and am ready to write my reviews and delivery times from America, which are now much shorter!
iHerb shipping now offers two new options, these are Boxberry Courier Delivery And Boxberry Pickup points. The changes also affected the weight of the purchase - now you can order packages weighing up to 5 kg and costing up to $150, and you can also choose to track your order using a tracking number.
The only difference is that in the first case, when choosing courier delivery, a courier arrives and brings an impressive box to your home, but when choosing the second option, you will need to go to Boxberry pick-up points yourself and pick up the package.
When ordering for iherb, I chose courier delivery Boxberry, placed an order on the evening of May 18 and after a couple of hours received the tracking number of my parcel. By this number you can track your parcel and delivery time.
Boxberry delivery, order tracking
I must say right away that the tracking of the parcel by the tracking number occurs already on the Boxberry website, but not immediately, but after a few days. My tracking began on May 23, that is, five days after the order.
And on the afternoon of May 29, the courier unexpectedly called on the phone and said that in a couple of hours he would bring me a package. The courier arrived an hour later and, at my request, handed over the package to the concierge, since I was at the dacha. Just one day she was at customs, and to me ...
Parcel with iherb arrived from America in just 10 days!
Boxberry delivery, cost and weight of the package
The cost of Boxberry delivery depends on the weight of the parcel, the greater the weight, the greater the cost of delivery, and it is maximum when the weight of the parcel is 5 kg. It is a little more expensive than postage, but it has a lot of advantages:
- the weight of the package can be up to 5 kg
- shipping cost can be up to $150
- the package arrives much faster (I have 10 days!)
- it is brought to the house by a courier!
- no need to stand in line at the post office and carry it home, bending under the weight of the burden))
I also hasten to inform you that now in the iherb store for Boxberry delivery 30% discount applies until the end of June! I’m already surfing the site with might and main and choosing heavy products that were difficult to buy before with known weight restrictions.
Boxberry is a transport and logistics company that delivers goods (letters, parcels, parcels) for online stores or individuals. The company has an extensive network of branches or distribution points throughout the country.
There are also international offices that allow you to optimize the work of delivering goods even before they cross the Russian border. In this connection, the company also carries out activities for customs clearance of cargo.
A notable advantage of the boxberry company is the fact that services for the delivery of goods or mail are carried out not only at points of issue, but also with the help of a courier service. Thus, the customer, whether it is an online store or an individual, will receive their cargo at a convenient day and time at the specified address.
The main priorities in the company's activities are professionalism, reliability and efficiency. Boxberry's activities are aimed at creating the most favorable conditions for its customers for the delivery of goods.
The Boxberry transport company has its own website on the Internet, where you can track your order in real time by the number of shipments. If you have any questions, you can contact the Boxberry hotline at any time, the numbers of which can be found in the directory or on the company's website.
How to track the package
Currently, many shops and individuals order any product via the Internet. Many customers are constantly interested in where or at what stage the ordered product or postal item is located. Nothing is easier at Boxberry. You only need to have a device with Internet access and know the order or invoice number (full number, including zeros). Thus, you can always trace the entire route of the order, up to the hour of delivery.
While working with Internet tracking, a situation may arise when the response “order not found” is received. Do not be afraid of this circumstance. All information about shipments is entered into the database only when a particular shipment has arrived at the Boxberry warehouse. Sometimes, especially on the eve of weekends or holidays, the information will be entered into the database on the next business day.
On the company's website, when tracking the parcel, a detailed breakdown of the delivery time (including the remaining days) is given, a reminder is given of the final address (point of issue), as well as the shelf life of the goods on it.
Get shipments
Individuals, in whose name the cargo was sent, can receive delivery in person at the distribution centers, or the company's courier will deliver them to the specified address. In any case, you must have a passport proving the identity of a citizen. This is the case if the goods were paid in advance.
In case of incorrectly entered passport data when ordering in a Russian online store, you will need to contact the seller of the goods so that he makes the appropriate changes. If the order was made in a foreign online store, to correct the data, you need to go to your Boxberry personal account.
You can also pay for the goods at Boxberry branches, depending on the terms of delivery.
It must be remembered that the shelf life of the ordered goods in Boxberry branches is limited. For different suppliers of goods, they make up a different number of days. You can clarify the information directly in the branches of the company.
For individuals it is 5 business days. However, in any case, the storage period can be extended, for this you need to contact the store where the product was purchased.
In the case of delivery of goods to the specified address by a courier, he will preliminarily contact by the indicated phones as soon as the goods arrive at the Boxberry warehouse.
Buying goods from China
Many buyers in our country know that the cheapest and at the same time high-quality goods come to us from China. Users of online stores have already seen from their own experience that Aliexpress is the most attractive platform. It contains hundreds of thousands of different goods produced by numerous Chinese firms.
It's hard to imagine what you can't buy on Aliexpress. Low prices, the presence of the Russian version of the trading platform, the absence of cash on delivery and fast free delivery to the country, all this is very attractive to Russian buyers.
From the point of view of price-time, the most attractive way to receive goods is to order a shipment to the border with Russia. It will take very little time, and then, with the help of Boxberry's logistics connections, to carry out targeted delivery to any point within the country. With minimal costs, delivery times will be reduced very significantly.
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