— A professional automation system for a catering establishment, such as R-Keeper, is the main tool for effective management for restaurant owners and managers. The R-Keeper software and hardware complex reliably controls sales and the work of personnel at the checkout, in the bar, in the hall, in the kitchen, helps generate the necessary analytical reports for making management decisions, allows you to develop and implement loyalty programs for guests, increases the speed of service, helps increase profitability of the establishment by optimizing costs in all areas.
The R-Keeper management system offers restaurateurs technological solutions that provide automation of all major business processes: operational accounting, sales analysis, warehouse accounting, staff time tracking, work with loyalty programs, etc. A special feature of R-Keeper is its modularity, which allows you to create individual solutions that meet the needs and business development strategy. The customer acquires only the functionality he needs without overpaying.
With the active development of the fast food segment, there is a growing demand for technologies that help increase the attractiveness of points of sale and the speed of service in fast food establishments: electronic menu boards, cash stations with an additional guest screen, cook monitors, “electronic queue” and others.
Technology of electronic menu boards in the R-Keeper system
In concept restaurants, mobile waiter terminals, electronic menus, and technologies that influence guest loyalty are in great demand: CRM system, table reservation program, virtual guest card.
There is significant interest in automating the delivery of prepared meals. Solutions that allow owners to monitor the operation of an establishment remotely via the Internet are still in demand: video control of the cash register area, online monitoring and on-line reports.
The R-Keeper system implements the latest technologies designed to optimize business processes in public catering establishments of any format, increase the efficiency and profitability of the establishment:
Portable waiter terminals, electronic menus on tablets and a virtual guest card for concept restaurants;
Electronic menu boards, cash stations with an additional screen for the guest, “Electronic queue” technology for fast food;
Drive Thru technology for service in the “automatic distribution” format;
Electronic “printers” for cooks and waiters (replacement of service seals), etc.;
Warehouse accounting system StoreHouse;
Time and attendance system;
Loyalty system R-Keeper CRM;
RK-Reserve table reservation system;
On-line visualization system for orders in the kitchen KDS/VDU;
Cash flow accounting system within the Cash Management restaurant;
Intelligent video monitoring system for the cash register area;
WEB monitoring of restaurant operations;
Automation system for restaurant delivery service Delivery.
Software products developed by UCS are professional solutions for enterprises in the hospitality and entertainment industry, specialized for specific business segments. But they all easily integrate with each other, which makes it possible to comprehensively automate any multifunctional facility in the industry.
UCS continues to continuously develop and improve its software products, offering the most advanced technological solutions to improve customer business efficiency. Updated versions of software products are available to our users free of charge. The warranty covers the entire period of use.
The UCS company provides technical support, supply of consumables, warranty and post-warranty maintenance of equipment, service repair of cash register equipment. Our USIES Service Technical Service Center operates 24/7 and is always ready to provide the necessary assistance to customers.
Electronic queue technology in the R-Keeper system
R-Keeper is the most popular professional restaurant management system in Russia and many other countries. Today, more than 34,000 restaurants in 44 countries in Europe, Asia, and Africa use the R-Keeper™ software package as a business automation system. Among them are well-known international chains and leading Russian public catering operators: Subway, KFC, Burger King, Country Chicken, Rosinter Restaurants, Ginza Project, Shokoladnitsa, Arkady Novikov Group of Companies, Arpikom, Tanuki, Sushi Shop", "Food Master" and many others.
It is thanks to customers who convey their ideas and needs to us that we are constantly moving forward - developing our software products and creating new ones.
Among the latest technological innovations for concept restaurants, it is necessary to note “electronic service printing” as an alternative to service printers. The cost of thermal paper and printers is a serious expense item. We offer a modern analogue that will allow you to achieve significant savings. Electronic service printing is essentially a monitor on which accepted orders are displayed. After the order is ready, the cook removes it from the screen, and only the entire list can be removed, that is, cooked - you cannot select a separate dish, since this is an analogue of a service check. Color and number marks are used to quickly identify orders. Electronic waiter printers are installed near the kitchen, which display already prepared items, which allows waiters to quickly track their orders and serve guests faster.
Another new product is the Cash Management application, which is supplied as part of the managerial part of the R-Keeper v7 system and is designed to account for cash flow within the restaurant. This program greatly simplifies the daily collection procedure by automatically generating a transfer sheet for the collection bag and cashier-operator report forms KM-6 and KM-7. All documents provide for the indication of correspondents and names of safes, and the name of the operator who carried out the movement is recorded. The Cash Management system takes into account the purchase volume of cash for each storage location after the end of the shift, including not only cash, but also food coupons and coupons. The program displays data on open boxes and a list of closed shifts in on-line mode. In the reporting part, information is available on the current state of safes, shortages for cashiers, collections by shifts and cash drawers, and the state of safes for previous periods.
The introduction of the professional automation system R-Keeper and various technologies based on it ensures reliable accounting and control of work in the restaurant, allows you to increase the speed of service and table turnover, optimize costs, increase profits and the level of guest loyalty.
We invite restaurateurs to our stand at the PIR exhibition on September 23-26. Restaurant equipment”, where R-Keeper automation system technologies will be presented, including the latest innovations.
Vasily YARTSEV, commercial director of iiko:
The main purpose of accounting is to provide the restaurateur and manager with up-to-date information about the activities of the enterprise. Accordingly, the task of the information system is to collect and systematize all data. That is why all over the world, for almost half a century, ERP systems have been used, which allow end-to-end accounting through the integration of enterprise business processes.
iiko is a specialized ERP system designed for managing the restaurant business. What does it give the restaurateur? The most important thing is the ability to influence profits. iiko allows you to assess the state of your business by pressing one button: the waiter has not yet brought change to the guest, and you see a list of dishes he sold, and the ingredients of these dishes have already been written off from the warehouse, the corresponding income is reflected in the profit and loss report, and the employee himself is accrued reward in accordance with his personal motivation scheme. Such information is provided on-line only by a single integrated information system.
By assessing key business indicators daily, you see their changes and can quickly correct the situation. If you receive a profit and loss report only once a month, when all the data from disparate systems has been consolidated, it is usually too late to do anything. According to one of our clients, an important result of using iiko for him was that the “food cost curve” turned into a “food cost straight line”, since he can now manage all the influencing factors. Iiko automatically controls the level of inventory in the warehouse and purchase prices, promptly warning the manager about deviations. Labor cost management also allows you to significantly reduce costs: personnel costs are also easy to minimize thanks to accurate recording of working hours and automatic personnel planning in accordance with expected revenue. Thus, in various areas of the business you can save up to 15-20 percent of revenue, and this actually doubles your profit.
To compare indicators and see how the business “behaves”, our clients use plan-fact analysis. iiko provides all data in the form of visual graphs and diagrams, which allows you to quickly assess the state of affairs and make decisions when problems arise. With the help of plan-fact analysis, the accuracy of the financial model, and therefore the budgets that will be drawn up for the next planning periods, significantly increases. By conducting plan-fact analysis regularly, you will always be able to quickly and correctly respond to processes not only within the company, but also outside it, staying ahead of your competitors and increasing profits. In addition, accounting using a modern integrated system is more accurate, since the possibility of information entry errors is practically eliminated.
iiko management tools, useful for individual restaurants, are simply indispensable for restaurant chains. To obtain maximum profit, it is important to automate not only the prompt receipt and analysis of reporting, but also the process of executing decisions of the head office: centralized management of policies, standards, personnel, procurement, production and marketing, as well as activity planning is necessary. Iiko ensures active intra-company coordination of the work of individual network establishments in all key areas, helping to identify risks and reduce their level, increases the flexibility of the enterprise and is the main tool for implementing the company’s strategic objectives. Moreover, all business management tools are available remotely.
The functionality of iiko is constantly growing - we release a new version every two months. The latest innovation is electronic document management with suppliers. The restaurateur can place requests for the supply of products electronically, and invoices for the delivered products are automatically generated in the system.
In the restaurant there is constantly multidirectional movement of money and products. It is very important to track this movement using a control and accounting system. will help you balance debits with credits and understand how much your establishment earns or loses.
Automation of restaurant business
Nowadays, all accounting systems are automated (for example,). All you have to do is choose a specific supplier of restaurant automation systems.
Which automation system for restaurants should you choose?
There is a difficult situation with numerous control and automation systems in the restaurant business. It seems that there are many suppliers of such equipment, but few satisfied customers.
Currently, there are about 20 accounting and control automation systems on the market for software products for the restaurant business.
Several Russian developers occupy leading positions in this market. Among them, the most famous software product is R-Keeper, developed by UCS. This company was the first to offer its restaurant automation system, cheaper than Western ones and adapted to Russian business conditions.
The prices and quality level of restaurant automation systems are extremely heterogeneous. There are relatively inexpensive systems, and there are also very expensive ones, designed to operate an entire chain of restaurants. There are also restaurant automation systems that, despite their high cost, are not capable of much.
Why do some restaurant automation systems have problems?
This mainly happens because the programs are developed by specialists who have not studied the specifics of the restaurant business in practice. The programmer creates a certain algorithm that is designed to perfectly automate the restaurant business. But if for a programmer it’s always 2+2=4, then in a restaurant this is not always the case.
Therefore, restaurant automation should occur using not only a functional, but also a flexible system. This is one of the important requirements when choosing an RAS (restaurant automation system).
Another problem with automation systems in the restaurant business is service problem.
Single points or small networks with a modest budget suffer most from this problem. As a rule, novice restaurant business entrepreneurs choose well-known systems that are widely represented on the market. At the same time, they think little about what service problems they will have to face from the supplier companies. After all, large suppliers of automation systems for restaurants have no time, and it is not profitable, to “stoop” to servicing small outlets. They serve such customers carelessly and slowly. And malfunctions in the operation of any automation system are the norm. Therefore, large sales companies have huge queues for service. You have to wait for a specialist for weeks, and sometimes months.
Thus, when choosing an automation system for his restaurant, a restaurateur must first of all have a clear idea of what he expects from it, what exactly he wants to get.
Care must also be taken to ensure that the chosen system does not limit the development of his restaurant business in the future. Because the prospects of any enterprise may outgrow the capabilities of the automation program, and it will have to be replaced or upgraded. And this will require not only financial costs, but also emotional and psychological ones. Because for restaurant accounting and other employees, switching to a new automation system is tantamount to moving to another country, with new rules, laws and requirements.
The most famous restaurant automation systems
1. R-Keeper
R-Keeper is the market leader in automation systems for catering establishments. The developer of this system is UCS. Present on the automation market since 1992.
Its main software products:
- Delivery is a system for managing the delivery of finished products.
- TimeKeeper is a system for planning and recording employee working time.
- "Premiere" is a cinema automation system.
- Pool Jet is a billiard hall management system.
- Shelter is a hotel automation system.
- R-Keeper StoreHouse – warehouse accounting system.
- R-Keeper is a restaurant automation system.
2. “Magic Restaurant”
The automation system "Magic-Restaurant" appeared on the market in 1996. The developer of the system is the IVS company. Today, more than 700 catering enterprises in Ukraine and Russia use this system.
3. TillyPad
This restaurant automation system was released onto the market in 1998. TillyPad XL is a new generation system that has been operating in the restaurant business market since 2008. Its purpose is to control the activities of chain establishments. Thousands of public catering enterprises in Russia and the CIS countries work with this automation system. The main office of the company is located in St. Petersburg. The company also has a representative office in Moscow. Regional and dealer implementation centers are represented throughout Russia.
4. "Expert"
The developer of the Expert system is AVERS Technology. The restaurant automation system "Expert" has been on the market since 2001.
5. "RST"
Appeared on the restaurant business market in 2002. Main products of the RST automation system:
- "RST:Magnat" - for network enterprises.
- "RST: Restaurateur".
This system has been installed in more than 2,000 catering establishments.
6. Z-Cash
The developer of the Z-Cash automation system is Z-Lab Tech. This is a relatively young product that is intended only for restaurants. This automation system is based on intranet technologies. Quarterly license fees are required.
Restaurant automation requires the restaurateur to be aware of all the latest automation systems. After all, the restaurant business market does not stand still. It often happens that a familiar system quickly becomes outdated and ceases to cope with new tasks. Therefore, it is better to always look forward and, if possible, take a “growth” system that involves constant modernization and offers regular updates.
Employees of numerous companies flock to cafes during their lunch break in order to “eat tasty and inexpensive.” The entire next working day will depend on how tasty the food is. In this case, an important condition is the cost of food, since this process occurs almost every day, with the exception of weekends and holidays. A cafe, unlike a restaurant, is intended specifically for everyday customer service during working hours and in the evening. The main influx of visitors is lunchtime and evening from 19 to 22 hours. The cafe not only serves lunch, but also arranges meetings and holds serious business meetings. Thus, cafes become part of the work process, providing a comfortable and relaxed lunch or evening time.
Increasing demand for high-quality and affordable public catering outlets is forcing catering business owners not only to expand their network of establishments, but also to improve the quality of service, give their cafes uniqueness, distinguishing their establishment from the mass of competing cafes, canteens and snack bars.
In conditions of fierce competition, it is necessary to pay attention not to one, but to a whole range of tasks characteristic of a cafe:
Search for the optimal location of the cafe;
Development of individual interior and exterior design so that visitors want to come back again;
Developing an optimal menu to make it tasty and inexpensive;
Selection of friendly, honest and professional staff;
Selection of good suppliers of high-quality and inexpensive products;
Marketing policy;
Selection of optimal equipment.
From the point of view of a company involved in the automation of cafes and other catering facilities, we can only provide assistance in the field of selecting the optimal equipment for cafe automation and, partly, in the field of marketing policy. It is no secret that, in many ways, discount cards are the mechanism for carrying out most marketing activities and increasing the level of interest of both current and potential customers to come to the cafe as often as possible.
Let's tell you in more detail what we can offer.
Most cafes are mini restaurants, so the operation of the cafe automation system is based on the same principle. But there are slight differences.
The most important difference is that cafe automation should be cheap, but at the same time simple and reliable to operate.
It is no secret that R-Keeper currently occupies the undisputed 1st place in the ranking of software for cafes and restaurants. Another brand came close to it - iiko. The software is really effective, reliable, but quite expensive. Does it make sense to spend money for a startup business? If this is a serious restaurant, then it certainly has. It is quite possible to consider automation options for a cafe, fast food, canteen, snack bar or small restaurant. There are quite cheap and effective catering automation systems that allow you to achieve excellent results for little money.
What is automation of a cafe, fast food, canteen, snack bar or small restaurant?
The automation system for a cafe, fast food, canteen, snack bar or small restaurant includes two components:
1) Restaurant software, including workstations for waiters, bartenders, and administrators (Front-office).
2) Program position of a merchandiser (or in other words “Back-office”).
The first point is the main one when opening a catering outlet. This is understandable; the cafe waiter’s workplace will not be able to accept customer orders in an automated manner.
A standard solution for automation of a cafe, fast food, canteen, snack bar or small restaurant in a minimal version looks like this:
A waiter's workstation is installed on a touchscreen monoblock, where the hall and tables are simulated in graphical mode and the client's order is placed;
The order is sent to the chef's receipt printer with a bell;
The cook, according to the order printed on the receipt, begins to prepare the dish;
After the client has eaten and asks for an “Invoice,” the waiter prints a non-fiscal document “Invoice” (in other words, “pre-check”) on a fiscal recorder connected to the waiter’s workplace and brings it to the client for approval;
If the client does not agree, changes may be made to the order and a new invoice may be provided;
If the client agrees with the bill, the waiter receives cash or a bank card and closes the order by printing a cash receipt.
This is how automation of the catering point itself works.
What does merchandising software (or Back-office) give us? It creates dish maps and keeps track of inventory in warehouses, thus ensuring full control over the results of the establishment’s work.
It should be noted that, in order to save money, some business owners do not install a merchandiser’s workplace, they say, “the cafe can work without him.” In fact, after 2-3 months of work, they return with a request to install it, since they cannot take an inventory of their establishment, and therefore cannot fully control its work. Only a complete automation system for a cafe, fast food, canteen, snack bar or small restaurant can bring the desired result. At the same time, I would like to note once again that our company offers to automate a cafe, fast food, canteen, snack bar or small restaurant cheaply, but with high quality. In our arsenal there are options for automating both one establishment for a cafe, fast food, canteen, snack bar or small restaurant with minimal requirements, and for automating a network of cafes, fast food, canteens, snack bars or a chain of small restaurants.
The automation of social and work processes is increasing every day. Catering establishments are not left out either, this is especially noticeable when looking at the work of actively growing private fast food chains and canteens of large enterprises.
The specifics of production and a sufficient amount of funds allocated to rationalize the work of personnel are decisive in the idea of reducing the loss of staff time and achieving high standards of customer service.
Why is automation needed?
Automation of any of the establishments, be it a canteen or, will help solve several eternal problems of catering: 
- facilitating the work of staff;
- minimizing the number of errors when transferring orders;
- suppression of most staff abuses;
- accurate recording of all balances in the bar, kitchen and warehouses in real time without constant revisions;
- obtaining complete recorded information for managing the establishment and adjusting its personnel and pricing policies;
- coordinating the work of each team member.
But the most important condition for both canteens (school and factory) and fast food enterprises is the speed of customer service, because the throughput, and ultimately the company’s profit, depends on this value.
In the case of canteens, this is also a high-quality and error-free system for working with food stamps, calculating the necessary subsidies and special meals. Naturally, a huge responsibility falls on the shoulders of the accounting department, and who, if not it, will benefit most from production automation.
Features of automation in the use of technology and software equipment
Full-fledged integrated automation cannot be imagined without a wide range of electronic trading equipment, such as: 
- service print printers - reliable mini-printers designed for instant printing of receipts and orders;
- fiscal registrars designed for issuing checks with expanded information;
programmable keyboards with high functionality, containing up to 70 characters;
touch screens; - barcode and magnetic card readers;
- customer displays;
- mobile terminals based on Pocket PC.
Expanded terminal - a cashier's workplace in canteens and fast food establishments consists of up to five modules (cashier monitor, specialized keyboard with magnetic card reader, fiscal recorder and cash drawer), connected into a common system, the center of which is system unit.
Programs for automation of catering establishments
Effective service, loyal customers, motivated staff, cost optimization - this and much more you get by installing the Avers system.
Poster is an effective solution for cafes, restaurants, pubs and fast food establishments. This application is easy and pleasant to work with, and the training takes only 15 minutes!
Do you want to prepare tax and accounting reports for your restaurant in one program and simplify these processes as much as possible? Install a program that is designed just for this! Visit us and we'll tell you the name
Are you looking for a modern and affordable system to automate your restaurant, but have had no success? Don't despair, we can help!
Do you want to improve and automate as much as possible the work of your restaurant, but are you lost in the variety of programs and utilities? Visit our website, we will help you make the right choice
Automation of processes in catering establishments
Although many novice restaurateurs think that a sweet smile of a waitress and a notepad in her hands are enough for their restaurant to operate effectively, in fact this is a cruel misconception that costs many of them their failed business. Modern establishments are aimed at obtaining results - big profits and use a wide variety of methods for this: excellent cozy design, high-quality cuisine, delicious menus, extensive advertising, well-trained and sociable waiters and, of course, the most modern means to tie it all together . It is this function that is carried out by the complete automation of the process of communication with the client and employees of the establishment.
Technique in the work of a waiter allows: 
- create a complete grid of orders for all tables, taking into account each individual guest - this means that not a single dish will confuse its owner;
- regroup guests - distribute tables with a smile, without running after other waiters with clarifications;
- automatically transfer orders to the bar and kitchen - no more forgotten dishes or lost notes;
- track order execution time - have an instant answer to any customer question, without wasting time going to the kitchen and back;
- print preliminary and final invoices and, of course, fiscal receipts;
- control several halls and the bar counter with fewer waiters, since reducing trips to the kitchen with orders or to the bar to get a check will save energy and time;
- keep records of hourly services (sauna, bowling) in accordance with their tariffs.
Techniques in the work of an administrator are: 
- automatic accounting of balances and expenses according to routings in real time, which will help avoid the problem of suddenly running out of products;
- simplification of work with suppliers on orders and payments;
- accounting for revenue with immediate deduction of all necessary expenses;
- calculating discount policies;
- full display of the current situation in the restaurant with a table report, current revenue, order cancellations;
- generating daily and weekly reports for accounting and translating them, if necessary, into 1C with subsequent printing.
Difficulties in implementing automation
Oddly enough, the difficulties in introducing new methods of work do not lie in technical issues, but in human inertia.
From the manager's side: 
- unpreparedness for new changes or the desire to introduce the system halfway, avoiding large expenses;
- inability to interest the main departments in the form of accounting or IT department in automation;
- excessive faith in the inflated promises of equipment sellers who are ready to offer mountains of gold and stunning success in response to the coveted signature on the start of work;
- turnover among management in the middle of the restructuring process.
Manager:
- lack of a clear work plan;
- understating the size of the project or, on the contrary, artificially inflating it;
- overexpenditure of time and money of the enterprise.
Personnel:
- lack of motivation of employees and deliberate sabotage due to the loss of left sources of income;
- lack of staff training or smooth implementation of the system, which leads to unexpected disruptions;
- incompetence in modern technology and unwillingness of employees to learn.
Pros and cons of turnkey automation
The advantages of turnkey solutions for enterprises with a large staff, a complex payment system and high customer traffic are obvious: 
- Development of software that takes into account personal income and expenses in relation to all employees of the enterprise who eat in the canteen, with the calculation of complex identification systems linking mutual settlements to a personal account, with sending data to the general accounting system of the enterprise, which makes the final payment to the employee, subtracting food costs from wages. The system becomes more complicated if the enterprise has subsidies or internal credit, as well as the need to take into account the possibility of payment using cash or credit cards. It is not surprising that when creating such programs by, say, the factory IT department, there may be constant problems that require lengthy polishing.
- Official license to use the software.
- Professional assembly and configuration of equipment by company specialists.
- High-quality training of all company employees in new technologies.
The disadvantages of production automation include the high cost of equipment, programs and installation work.
At all stages of restaurant business development, it is important to monitor income and prevent theft. A restaurant automation program will help you cope with this and make managing your establishment easier. Restaurant automation is a set of services that includes fully equipping the entire establishment with iiko software, which monitors productivity throughout the entire working day and increases your profit by reducing costs, optimizing the wage fund and reducing costs associated with errors and abuses of staff. Take your business to a whole new level!
Ask a question, order restaurant automation
It's no secret that competition in the HoReCa market is very high. You can give hundreds of examples when a seemingly successful restaurant business was sold under the hammer after a couple of months. The reason for the collapse is, as a rule, standard: the owner of the company simply did not take care of timely accounting and was unable to analyze the actions of the staff in a timely manner. How to avoid mistakes? Implement a restaurant business automation system.
The world experience of successful restaurateurs and statistics on the growth of their income show and convincingly prove that a restaurant becomes truly profitable only after equipping it with a modern management and accounting system. Such as a restaurant automation program, which allows you to increase the speed of customer service and simplify the work of employees. Which ultimately leads to a stable increase in profits. In addition, with the help of an automation system, you can remotely monitor the operation of a restaurant, view detailed reports online on the movement of funds and personnel actions, and quickly make the right management decisions.
In small establishments, the procedure for accepting an order looks something like this: the waiter addresses the guests and takes the order, then goes to the POS terminal and transmits the information to the kitchen. In restaurants with large banquet halls, staff are equipped with a mobile terminal, which allows them to work quickly and comfortably. Additionally, you can “arm” waiters with personal pagers, thanks to which they will receive calls from the client in a timely manner and respond promptly.
The order is typed on the terminal, after which the information is instantly transmitted to the kitchen and printed there. The cooks see the task assigned to them and begin preparing the dishes. In large restaurants, data from the terminal is automatically divided into directions and sent to specific recipients: the kitchen, bar, confectionery shop.
Instead of a kitchen printer, or as an additional module, you can install a monitor that displays incoming orders. The advantage is that chefs can manipulate data and delete used information from the screen as they prepare dishes. Experience shows that it is much more convenient to work this way, because the receipt from the printer can simply be lost during the preparation of dishes.
That's it, the visitors had eaten and drunk, and asked for payment. Approaching the POS terminal, the waiter prints out a preliminary invoice. And passes it on to the client for review. Next, with the funds received from the guest, it is sent to the cashier. The cashier pays for the order through the terminal. The order in the system is closed, and the products used for preparing the dishes are written off from the balance. The waiter gives the change and fiscal receipt to the visitor.
Of course it’s beneficial, because the system is ready, upon the first request, to issue a report on the work of each of the divisions of the enterprise: bar, kitchen, warehouse, cash register. The service also does not forget about the waiters; their work is clearly visible in the report. By introducing a restaurant automation system, the manager gives the accounting department a powerful tool for conducting high-quality inventory, recording stock balances and entering information about new product arrivals, drawing up technological maps and costing. Moreover, the program is capable of independently uploading the received information to 1C.
Automation of restaurants is not only an analysis of the operation of an establishment online and a quick response in the chain of client - waiter - cook, it is also a dosed access of various groups of personnel to the reports issued by the system. For example, only the manager can see data on financial movements, but remote control of the work of employees can also be carried out by the administrator. All these measures allow you to raise the profitability of the establishment to a new level. But isn't that the goal of any business?
A restaurant with a bad reputation, tasteless food and rude staff is unlikely to be successful. The restaurant business automation system allows you to control the timing of general discounts for certain menu items, take into account personal bonuses and discounts for guests, issue information on discount cards and accept payment with gift points. The manager will be able to monitor the effectiveness of launched promotions and make changes, increasing the restaurant’s profits.
Are these all the advantages of a restaurant automation program?
No, in addition to the above, the program allows you to:
- conduct video surveillance of the work of personnel with the display of individual video fragments;
- scan primary documentation, freeing accountants from the routine;
- carry out inventory in real time;
- control the mood of visitors using a music track;
- reserve tables and seat guests according to a given plan;
- prompt the waiter about the client’s preferences based on an analysis of previously ordered dishes;
- motivate waiters with the help of bonus programs, thus increasing sales;
- automatically calculate bonuses and fines;
- manage your establishment from anywhere in the world.
And these are not all the possibilities and advantages that a restaurant automation system gives you. Call us and we will tell you in more detail about the innovative restaurant business management system.
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