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Attract customers to the auto repair shop. How to promote a car service quickly and attract customers? Secrets of saving on advertising

In the process of creating a car repair shop, an entrepreneur has to overcome many difficulties and solve complex problems. It is necessary not only to find a good location and go through the entire bureaucratic chain when obtaining permits, but also to buy high-quality equipment, get experienced specialists, and convince suppliers of the advisability of providing discounts to the newly created enterprise.

When everything is ready, the entrepreneur approaches the main problem: how to quickly promote a car service and attract customers? It’s great if he has already repaired cars in a garage in the past: this means that some minimum customer base has already been developed. However, relying on word of mouth and waiting for these customers to bring their friends is definitely not worth it: overhead costs can bring a company to the brink of bankruptcy in a few months. Therefore, it is more expedient to think over and implement a comprehensive strategy for promoting service stations, consisting of three stages: achieving impeccable quality of work, organizing customer-friendly service and conducting an effective advertising campaign that takes into account the interests and needs of the target audience.

Principles of car service promotion

If an entrepreneur creates a workshop on his own, and does not buy a ready-made car service business under a franchise, then he will need not only to study the principles of organizing production, but also to master the basics of marketing. The first rule of promotion says that advertising should provoke a person to take some action - a call, a visit, searching for information on the Internet. Having decided what exactly is expected from a potential client, you can plan an advertising campaign.

Obviously, you shouldn’t try to attract everyone at once - there is a large category of citizens who do not currently need the services of a service station. The need to perform the proposed action arises when three factors coincide simultaneously:

  1. The car enthusiast must feel the need for repairs;
  2. He must have money to pay for the services of a master;
  3. He must have a good reason to contact the service station immediately.

Car enthusiasts rarely come to a car service center with an abstract complaint like “something is wrong with the car”: usually they try to identify the problem on their own. Then, based on this conclusion, they choose a specialist - suspension, clutch, engine. Therefore, the advertisement should inform the client that this particular workshop provides a service suitable for the profile.

  1. The company has a dishonest employee who directly or indirectly persuades customers to turn to competitors;
  2. Advertising for a car service center focuses on services that are not in great demand in this area or among this audience;
  3. The inflated price eliminates all other advantages of the workshop - such as a professional team or modern equipment.

Service station target audience

Potential customers of the car service are all car owners. However, to optimize the advertising budget, this audience should be specified: by understanding who exactly you will be working with, you can reduce the cost of attracting a client. The following factors are considered key:

1. Sales geography. A service station usually serves a small city or a specific area of ​​a metropolis. It is useless to advertise a car service in other regions;

2. Portrait of the visitor. You should not try to attract all car owners at the same time. It is necessary to analyze which clients are more profitable for a car service in order to highlight their common features. Subsequently, these characteristics are the main emphasis in advertising:

  • Age of motorists;
  • Places of their residence and work;
  • Makes and ages of cars.

3. Assortment. When compiling a list of car service services, it is necessary to collect statistics on the vehicle fleet of potential clients, as well as find out the main types and causes of malfunctions in cars of these brands.

How to come up with a name for a car service?

The enterprise cannot operate without a name: the abstract “IP Ivanov” does not at all contribute to creating the necessary image of the workshop. You should think about what to call a car service in advance: when registering in a hurry, you can easily choose the first option that comes to mind, and later realize that it simply scares away customers and instills distrust in them. How to name a company:

  1. When compiling a list of names for a car service, you need to give preference to words that are sonorous, memorable and understandable to the common person;
  2. The brand should be correlated with the business profile. If you use a term from another industry, you can expect dissatisfaction from misled customers;
  3. When trying to come up with a name for a car service center, it is better not to use abbreviations, abbreviations and compound words like “GlavAvtoTehTsentr”;
  4. The word must correspond to the interests of the target audience. Some terms appeal to young people, others to older people. Wealthy clients pay attention to more pretentious and loud brands;
  5. The name of a car service in Russia should evoke pleasant associations and positive emotions among consumers, and create confidence in the performer.

There are templates traditional for this industry that help you figure out what to name a car service - variants of such names have probably already been encountered by a businessman:

  • Names with the words "car", "auto" or "auto";
  • Names that include the word “service” itself;
  • Names for car service centers with the addition of “motors” or “motors”;
  • Original names associated with cars, engines, speed.

Ways to advertise a car service

When implementing any project, you should understand what exactly clients are guided by when choosing a contractor.

In the case of a car service, this is:

  • Location. All other things being equal, car enthusiasts choose a workshop located closer to home or work;
  • Price. If service stations are identical in terms of service level, drivers turn to a car service center with more favorable prices;
  • Quality. Price becomes a secondary factor if the workshop is staffed by professionals using modern equipment;
  • Reviews. Almost all car enthusiasts listen to the reviews of their fellow drivers.

When studying how to promote a car service, you need to understand that not a single marketing tool is absolutely effective: results can only be achieved through comprehensive measures.

The following types of advertising are known:

1. Corporate identity. The image of an enterprise is formed not only by business cards and logo, but also by other visual design elements - signboards, uniforms, outdoor advertising. All details must correspond to the same style;

  • Advertising billboards with directions and a list of service station services are installed along the roadway at a distance of up to three kilometers from the workshop;
  • Small signs with the distance to the car service and the direction of travel to it are used in parallel with billboards;
  • The sign is installed directly at the turn to the service station;
  • A sign for a car service center should be visible already at the entrances to the workshop, from a distance of 50–100 m.

3. Print advertising. All printed materials must contain information sufficient to attract the client's attention. What is important here is accurate, specific data, supplemented by visual illustrations. Promotional materials must include contact information and address;

5. Business cards for auto service can be distributed to customers to provide a discount in the future or distributed in auto parts stores;

6. Booklets with information about service station services and colorful photographs are also distributed through partners or handed to doubtful visitors. Simpler leaflets are distributed at traffic lights, gas stations, in front of traffic lights, as well as in parking lots and parking lots near supermarkets.

7. Advertising in the press. Experts believe that PR materials - articles and interviews mentioning the service station - are the best way to attract customers to a car service center. However, such tools are available mainly to large enterprises, while small workshops are satisfied with advertising units. Where to print them:

8. If there is an automobile or technical magazine in the city, then an advertisement for a car service should be in at least every second issue;

9. In the city newspaper, advertisements are placed in sections about the sale of cars and the provision of services.

11. For radio promotion, they use local stations with a wide audience coverage, popular among car enthusiasts;

12. Regional and federal TV channels will ask for fabulous money for the video, so it’s better to contact city television.

13. Partners. These may include companies working in related areas. Cooperation should be mutually beneficial: for example, partners promote various types of car service services, and the service station, in turn, refers clients to them. Who would be advisable to negotiate with:

  • Auto parts stores;
  • Car washes;
  • Tuning salons;
  • Gas stations.

14. Car branding. Workshop workers and owners probably have personal cars that can be used as advertising platforms. Several options are offered:

  • On minibuses or trucks, indicate the original name of the car service, list the main services and indicate contact information;
  • Passenger cars are marked with the workshop logo or one or two specific services are indicated with an address or telephone number.

15. Souvenirs. Small useful little things with a logo can be given to the client. A pen, keychain, lighter or magnet will often catch the eye of not only the owner, but also his friends, reminding him of the workshop.

16. Non-standard methods. By positioning the service station as a reputable center, you can promote not only specific services, but also the brand itself. How to find clients for a car service:

  • Sponsor local car shows and public events;
  • Conduct a column on automotive topics on local television;
  • Conduct classes for students and graduates of driving schools.

How to attract rich clients?

In large cities, some workshops strive to occupy the segment of servicing premium cars owned by large businessmen, officials and pop stars. To avoid annoying mistakes, an entrepreneur should learn how to sell car service services to wealthy consumers:
  • Advertising. To attract such clients, a free newspaper will not work: you need to use advertising platforms that are interesting to them. Also, it is advisable to choose a suitable name for the car service, symbolizing prestige and prosperity;
  • Recommendations from famous personalities. The very fact of the participation of “stars” in advertising will not impress wealthy consumers. But they may think about the reasons why a certain famous person is already using the services of this car service;
  • Promotion technology. VIPs will not take risks and trust their expensive cars to a newly created company. Therefore, you need to work on your brand reputation for years.

How to attract high-ranking clients to your car service:

  1. Maintenance should be expensive, but at the same time fully meet its cost in terms of quality and comfort;
  2. The service must be built on the principle of exclusivity - many people like to be part of a closed community;
  3. For wealthy clients, it is not discounts that are important, but special services, guarantees and minimizing service problems;
  4. The lifestyle of VIPs excludes the use of consumer goods, so care must be taken to include the proposed service in their sphere of attention;
  5. Brand representative. Organizing a car service center for wealthy clients involves hiring a manager to work with the target audience. His tasks include attending public and private events, communicating with the public and establishing personal contacts with potential consumers;
  6. Individual approach. There is no need to wait for the VIP client to arrive at the workshop. The company itself must approach him with a proposal.

Car service promotion on the Internet

The potential audience of car repair shops is gradually moving to the Internet: today even older car enthusiasts actively use virtual services. Moreover, automotive-related resources are among the top ten in terms of traffic.

It should be noted that a company with serious intentions will definitely need a website. Only small service stations and private craftsmen with a limited range of services or a narrow specialization need a landing page, social networks and bulletin boards.

A website is an advertisement for a car service on the Internet, working around the clock. Therefore, when developing it, it is important to place the main emphasis on the professionalism of the performers, modern equipment and quality guarantees. What sections should be on the site:

  1. Detailed description of services. Even if the client does not need any of them immediately, he will still remember that the workshop is capable of solving such a problem;
  2. Current price list. For each service, it is recommended to indicate not only the price, but also the approximate time spent in hours;
  3. Contact Information. We also need a work schedule and detailed directions;
  4. Online repair registration form. The manager can call such a client back to confirm the application and clarify the nature of the malfunction;
  5. Reviews from real clients. The easiest way is to invite several service station visitors to write reviews in exchange for discounts or bonuses;
  6. Helpful information. Car enthusiasts are interested in articles about car repair and maintenance, recommendations from manufacturers, practical advice, and master classes.

Without visitors, the site itself is useless. Therefore, it is not enough to simply learn how to open a car service center from scratch: a business plan for a service station should also include measures to promote the resource on the network using the following tools:

1. Search engine optimization. Users rarely study search engine results beyond the third page. Through optimization, you can ensure that your site ranks first for some important queries:

  • Linking to the area is relevant for customers choosing a service station closer to home;
  • Linking to the car brand is needed for specialized services;
  • Linking to a specific service will help attract users who are faced with a similar malfunction;
  • Linking to the names of spare parts and works complements the previous option.

3. First of all, you need to cover queries that describe a specific problem or malfunction;

5. In the settings, you must specify that advertising will only be shown to residents of a certain city or region served by the workshop.

6. Social networks. Using the car service page on a social network, you can study the target audience, notify potential customers about promotions and events, and create a positive image of the service station. Users are interested in:

8. Lotteries and repost competitions, which involve awarding winners with bonus cards or coupons for car repairs;

9. Educational posts on automotive topics in other thematic or regional groups and public pages;

10. YouTube channel. Thousands of car enthusiasts look for ways to solve problems in videos, and therefore will not ignore detailed professional consultations. Such publications should be accompanied by the name and address of the car service;

11. Cards. On interactive maps of Yandex, Google and other GIS, users can study the location of the workshops closest to their home. The label should be supplemented with a photograph of the service station, indicate the address and hours of operation;

12. Thematic forums. By actively communicating on motorist forums as an expert giving useful advice, you can create a positive image of the service station and convince potential clients of the advisability of cooperation.

How to attract corporate clients?

The profitability of a car service as a business increases significantly when working with legal entities - after all, companies usually have a large fleet of vehicles and order servicing of several cars at once. When planning to attract such corporate clients, an entrepreneur should know that the rules for cooperation with individuals in this case do not apply:
  • When choosing partners, business leaders are not guided by advertising in a magazine or on a billboard. The entrepreneur must contact them personally;
  • The process of reviewing a commercial proposal and signing a contract may take several months;
  • The cooperation scheme involves many specialists from both sides;
  • Any transaction requires the approval of a large number of documents - acts, commercial proposals, agreements of intent, estimates.

Classifying corporate customers by size, they distinguish:

  1. Small clients (1–5 machines);
  2. Important local clients (5–20 cars);
  3. Large clients (20–100 cars);
  4. Federal-scale companies (more than 100 machines).

Sometimes novice entrepreneurs believe that in order to open a car service center, they must immediately enter into an agreement with a large customer. Such a strategy is irrational - large enterprises place increased demands on service stations:

  1. Fixed low prices and wholesale discounts;
  2. Constant availability of spare parts;
  3. Customer-friendly service mode;
  4. Issuance of replacement cars;
  5. Full range of services;
  6. Possibility of deferred payment.

For a beginner, these conditions may be unbearable: you will have to purchase expensive equipment, expand the space and hire additional staff. Therefore, when thinking about how to develop a car service, it is better to start with small clients in order to move on to larger ones as the production base improves. What methods are suitable for finding corporate customers:

  • Participation in exhibitions. Here you are likely to meet representatives of enterprises of various sizes;
  • Study of electronic platforms. Companies regularly place applications on stock exchanges and special platforms on the Internet;
  • Creation of a customer base. An entrepreneur needs to study the local market for the presence of potential customers with a fleet of vehicles;
  • Social contacts. Any connections, recommendations, acquaintances and even family relationships are useful.

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How to retain clients?

When analyzing whether it is profitable to open a car service center, entrepreneurs usually think only about attracting new customers. Meanwhile, business success is determined primarily by the ability to retain regular customers:

  • Retaining an old client is several times cheaper than attracting a new one;
  • For one new car enthusiast there are a dozen regular ones;
  • By re-applying, customers buy much more services;
  • About 40% of customers could be profitable with the right interactions.

A businessman must be clear about who his clients are and what they need. A well-thought-out and properly organized structure for a car service center facilitates receiving feedback:

1. Maintaining a client base. Knowing the repair history and contact information of the customer, you can notify him about suitable promotions and discounts on maintenance;

2. Sign up for repairs. Sometimes clients ask about services and even sign up for repairs, and then disappear. By finding out the reasons for such incidents, you can identify shortcomings and understand how to properly organize the work of a car service;

3. Discount cards. Issuing discount and especially savings cards to customers significantly increases the likelihood of their repeated use;

5. Collecting feedback. A few days after the repair, the manager should call the client to find out and enter the following into the database:

  • Were the staff polite and friendly;
  • Have the technicians explained the causes and essence of the malfunction in sufficient detail?
  • Was the repair completed within the stated time frame?
  • If there are comments on the quality of work, you need to allow the client to express dissatisfaction and talk it out;
  • Ask to rate the service on a ten-point scale.

Even if this is the case, the entrepreneur must carefully consider the entire service process:

  • If possible, it is advisable to provide customers with delivery of the car from the site of the breakdown by tow truck or at least towing;
  • If the repair takes time, it is recommended to take the client to the nearest stop or metro station;
  • The work schedule should be convenient for busy customers. In residential areas, you cannot close at five o’clock in the evening or rest on Saturday and Sunday;
  • To demonstrate honesty, you should be sure to return broken or replaced parts to customers;
  • Employees who work in a car service center and directly communicate with customers must adhere to a culture of communication, avoid complex, incomprehensible terms, and especially obscene expressions;
  • Employees should not complain to clients about wages, working conditions or management policies, or be unenthusiastic about their duties;
  • It is imperative to arrange a comfortable waiting area with drinks, a TV, a smoking area and a client bathroom.

Conclusion

Of course, you can pay for the most expensive and effective advertising for a car service, hire copywriters to write positive reviews, and use the best system of discounts and bonuses. However, all these measures will be useless if the entrepreneur is not guided by the principle of maximum comfort for consumers. How to increase the popularity of the workshop:

  • The client's time must be valued. The repair must be completed not only on the agreed day, but also by the agreed time;
  • If questions arise during the repair process or additional faults are discovered, you should immediately discuss the situation with the owner of the machine;
  • 10 voted. Rating: 4.90 out of 5)

What are the main values ​​of any business specializing in providing services to the public? Of course, clients and their trust. However, attracting the former is sometimes difficult, and winning the latter is even more difficult. After all, in order for a random person to want to look into this particular car service, and then also become its regular visitor, you need to try very hard. The success of measures to lure and retain vehicle owners depends on many factors. Let's look at them in more detail and give a detailed answer to the question of how to attract customers to a car service center.

Advertising

Let's start, perhaps, with external means of attracting new customers. We are talking about bright signs and indicators, especially useful for motorists looking for service “from the street”. Information media must contain information about the services provided and the location of the service station. One of the signs with an arrow should be placed along the road, the second - a little closer to the destination. When the visitor practically approaches the service, his attention should be attracted by a catchy sign with the name of the enterprise. Outdoor advertising in this case is more of a necessity than a marketing tool. It is used to indicate the location of the service for new visitors.

As for print media, the question of their usefulness in terms of attracting customers is constantly subject to debate. Can a car repair shop benefit from placing advertisements in newspapers and magazines? The answer will be definitely positive. You just need to choose the right print media. It is quite obvious that information about a car service that flashes on the pages of glossy magazines is unlikely to attract anyone’s attention. The same can be said about newspapers with private advertisements for the sale or purchase of cars. It is much better to rely on inexpensive or free specialized magazines with articles on automotive topics. However, before deciding to publish an advertisement, you need to know the circulation and methods of distribution of the publication. As practice shows, the greatest return is on free magazines offered to customers at gas stations.

In continuation of the answer to the question of how to quickly promote a car service and attract customers, it is worth mentioning Internet sources. Today, your own website is an essential part of creating the image of any company. To make a resource more in demand, you will have to show a little ingenuity. For example, you can offer site visitors to create a personal online account with a personal maintenance calendar. Having an electronic appointment to visit a specific master will be an additional advantage. You should also remember that a web user reaches a particular page either through search queries or through online advertising and external links. Therefore, if your site ranks too low, you need to help potential customers discover it. Email newsletters also produce good results. However, it will only be effective if there is an up-to-date database of the intended target audience.

We cannot ignore such advertising means as radio and television. However, in the case of a car service, they are ineffective due to the specific focus of the business. In addition, these channels for promoting services require a lot of costs, which are often simply not justified. It is much more appropriate to focus on good old word of mouth, which works almost uninterruptedly. After all, before contacting one or another car service center, we first passionately “interrogate” all our acquaintances, after which we decide on a choice. Thus, a satisfied client brings with him several more new visitors interested in quality service. The main tools of word of mouth are reflected in the video material:

Niching and specialization

Despite an active advertising policy, the main source of customers for most services remains the nearest highway. Moreover, it is absolutely unimportant for the owner of the enterprise who drops in for a peek, because the craftsmen are ready to take on any job. That is why underground garage repair points pose serious competition to service stations. Both perform the same function, but in the second case you can significantly save on services. After all, the owner of the “garage” works unofficially and exclusively for himself, which cannot be said about registered enterprises. When all the efforts of the service owner are aimed at solving technical and organizational problems, he simply does not have time to “select” clients. The lion's share of service station owners operate on the principle of “we'll fix what comes.” This is where their main mistake lies.

To be like everyone else means to be content with little. It is worth trying to rise above business in order to realize all the prospects of such a step. Thus, niching for a certain brand of car gives car service owners many tangible advantages. Among them:

Automatic separation from competitors

By focusing on a specific brand, an enterprise not only distinguishes itself from similar brands, but also receives much more trust from potential customers. After all, the car owner reasonably believes that a specialized service will take care of his car much better than a universal one. And trust, as you know, is the most important factor in attracting customers.

Possibility of price increases

Narrow specialists, compared to broad specialists, are always worth their weight in gold. And finding a professional in a certain niche is much more difficult than a “jack of all trades.” Therefore, the client is willing to pay a higher price to have his car repaired by a specialized service center.

Ease of attracting new visitors

A correct advertising policy targeting a specific client will certainly bear fruit. Seeing the call “Attention Nissan car owners!” in the newspaper, a person will perk up and think: “This is for me.” The more accurately the advertising message is formulated, the more targets it will hit.

No problems with auto parts

Specializing in a specific brand of machine simplifies the process of finding a reliable supplier of parts. And if you have your own warehouse, the number of necessary components will be significantly reduced.

Improving the quality of service

If a technician concentrates on a specific brand of car, he will need much less time studying technical manuals for that brand. He quickly becomes an ace in his field, able to determine the cause of a malfunction at first glance and just as quickly eliminate it. Accordingly, the quality and speed of work increase significantly, and the demand for services grows.

No staff turnover

It's no secret that multidisciplinary businesses usually require "jacks of all trades" who can fix any car. Whereas in narrowly focused services the requirements are much lower, which means finding a suitable employee is not a big problem. Without any particular fears, you can employ a graduate of an automotive technical school and, in the shortest possible time, teach him all the intricacies associated with servicing a specific brand of car.

Speaking about the disadvantages of specialization, it is worth highlighting the impossibility of attracting clients “from the street”. After all, the likelihood that a car of the right brand will drive by and its owner will decide to look into this particular service is not very high. Thus, there is a need for a competent advertising policy, which requires certain investments.

Secondly, the concept of niching by brand is not suitable for small cities, where the percentage of cars of a particular type can hardly be called high. In this case, it is worth trying to choose a different area of ​​specialization. This could be the repair of diesel engines or Japanese car brands. Some services focus on various parts of cars, be it automatic transmission or suspension, others are engaged in servicing trailers, others prepare vehicles for hunting, and others position themselves as service stations exclusively for women. The choice of niches is very large, and regardless of the size of the city, choosing the right option will not be difficult. By the way, it is often the introduction of specialization that helps attract corporate clients to a car service center.

Offering additional goods and services

It is quite obvious that a successful service must be multifunctional. That is, capable of satisfying the maximum number of client needs, thus saving his time and money. However, expanding the list of services implies purchasing additional equipment, training staff to work with it, increasing the staff of craftsmen, etc. All this requires serious expenses from the owner of a service station, which not everyone is ready to undertake. The purchase of equipment is often viewed not as a profitable investment, but as an out-of-pocket expense. The reason for this is the uncertainty of a quick return on investment.

When introducing a new service, the owner of a car service must clearly understand how, to whom and in what quantities to sell it. It is not enough to simply add a new item to the company’s price list; it is necessary to colorfully demonstrate to the client the benefits of acquiring know-how. Let's give a simple example. Every motorist is familiar with the tire replacement service firsthand. Many people today also know about seasonal wheel storage. However, most people prefer to store tires on the balcony, garage or country shed. If you convincingly tell customers about the consequences of such a rash step and offer them a more tempting alternative, some of them will be willing to give their wheels to a service station for storage. Thus, in order to successfully make money on additional services, it is necessary to convey their essence to customers and clearly demonstrate the benefits of the purchase.

In addition, a wide range of different offers is important not only from the standpoint of increasing profits, it also acts as a serious competitive advantage for the enterprise. After all, as practice shows, new clients suddenly appear at a car service center. And the more extensive the list of services provided, the higher the likelihood that the visitor’s problem will be within the competence of the enterprise. Obviously, the choice of additional options must be made based on their demand, the amount of investment in equipment and the amount of expected profit. From this we can draw a conclusion about the payback period. The list of additional services useful for clients includes:

  • airbrushing;
  • heated seats;
  • inflating tires with nitrogen;
  • installation of monitors in the salon;
  • glass works;
  • air conditioning maintenance;
  • sound insulation;
  • reservation of headlights, etc.

It would also be useful to develop several package offers at an attractive price. This can be preparing the car for winter, including operations such as changing oil, spark plugs, coolant and brake fluids, diagnosing the suspension and battery, adjusting headlights, cleaning the ignition coil, etc. The client’s benefit is that when purchasing package of services, he pays less than when purchasing them separately. So, for example, preparing a car for sale, a long trip or the summer heat, as well as “re-preserving” a car after winter involves a number of different works. They can also be bundled and sold as a set. Such offers will certainly arouse interest among car enthusiasts.

After opening their business, many entrepreneurs wonder how to quickly promote a car service and attract customers. Unfortunately, due to a lack of understanding of how to achieve the goal, many car services work for months after opening to their detriment. As a result, most of these properties are simply sold. If you do not want your business to suffer the same fate, we recommend that you carefully read the recommendations presented in this article.

How to quickly promote a car service and attract customers

Of course, when opening a business in a new place, an entrepreneur always has to face a lot of troubles and difficulties. Therefore, many people don’t even think about how to promote a car service due to other difficulties. But, if you want to achieve what you want, and you have little time, you definitely need to think about an effective marketing strategy. One simple thing to understand is that it is necessary to attract customers before opening any commercial establishment. In any case, a clear action plan should be developed. If you are not good at this, order the services of specialists.

Before we talk about how to promote a car service, we should discuss issues related to what needs to be done before purchasing advertising. Developing the right promotion means the benefit it can bring, namely the return on savings. For this reason, you should focus on the target audience, and not on the beauty and attractiveness of the offer. In addition, good advertising will lead to the emergence of new channels that will help promote the project.

Today it is common to distinguish several types of advertising:

  • Business promotion through radio and TV;

Before choosing one of these types, keep in mind that promoting a car service center is a complex process that requires an accurate analysis of supply and demand for a particular type of service. If you are at the planning stage, we recommend that you familiarize yourself with the “business plan for a car service center.”

What services should be advertised?

You should know how to quickly promote a car service without additional costs. To do this, you will need, at a minimum, to master the basics of marketing strategies. Understand that every potential customer who sees an ad must take a specific action. In particular, call or come to a car service center. You must decide in advance what action the client needs to take in order to use your services. This is directly related to the selection of contacts that will be placed in the promotional offer. It could even be the name of the site. This brings up an important question: how do you make sure that the client is interested in the area of ​​services you offer?

First of all, you need to consider the following:

    The client must want to upgrade or customize his vehicle;

  • You must focus on a target audience that has sufficient finances to cooperate with your car service;

  • He must want to convert right at this moment.

In fact, the answer to not all questions is simple. If a person does not see problems with his car, he will not pay attention to any advertising. If yesterday the driver punctured the tires or broke the glass, he will definitely pay attention to the offer, which states that it is proposed to repair these particular components. Therefore, it is advisable to include the most accurate description of services in your advertising proposal so that potential clients pay attention to your financial contribution.

And so, answering the question of how to promote a car service from scratch, we note once again that good advertising should be used. Therefore, if you simply indicate that there are diagnostics, specialists and favorable prices for services, it is unlikely that you will be able to stand out from other competitors. Moreover, if there is no need, they will not pay attention to the proposal at all. Based on this, it becomes clear that it is better to focus on such a factor as urgency.

Advertising Tricks

Let's say a person changed his oil about 6 months ago. That is, it is time to re-do this procedure. However, most people have a bad habit of procrastinating. Understanding this shortcoming may be the answer , how to promote a business. To encourage the customer to change now, try to explain the reason why the oil should be changed now. Some specialists in the field of advertising development describe not what the client can get, but what he refuses by not taking advantage of the offer.

To get the maximum benefit from advertising, we suggest setting a deadline for a special promotion, for example, for an oil change. Inform your clients that you are performing this operation in a short time, that there are specialists who understand different products and know their business.

It is more difficult to achieve recognition from clients if you have to work in limited conditions. For example, if you need to receive clients in the garage. Considering that everyone loves comfort and pays attention to resources, we will tell you how to promote a car service in your garage without additional costs. If it is not possible to provide adequate comfort due to a lack of financial savings, then it is better to take a course towards accessibility. Let's say you offer an oil change for 100 rubles cheaper than other service centers. Given the urgency factor, the result will be extremely effective.

Increasing target audience

As soon as advertising bears the “first fruits,” you can think about expanding your offers. Today, car body washing is considered a very useful service. This is due to the fact that every motorist needs to wash their car. At the same time, the technical condition of the car does not play any role in this aspect. Let us note once again that it is more profitable to advertise services that are not in great demand, because all the most profitable niches are already occupied by other major competitors. If you plan to make money from oil changes, you need to be the best in the field. For this reason, it is advisable to focus on your specialty.

How to promote a car service? Visit planning and guidance for new clients


Secrets of attracting attention

No matter how it sounds, the best way to attract a new client is to “bribe him.” That is, you must attract potential clients in such a way that they feel that they can profit from doing business with your organization. At the same time, acting on this principle is quite simple. First you need to decide on the size of the “bribe”. In other words, calculate the amount of money you are willing to spend to attract a new customer. The amount spent on attracting customers does not always seem rational. Someone can spend 100 rubles, others don’t mind even 1000 dollars. You must understand that the contribution must be comparable to the possible benefits.

That is, if your services can bring good profits, then you need to focus on expensive advertising and lucrative offers regarding discounts and affiliate programs. At the same time, you don’t need to worry about attracting new clients in the future. After the business has been promoted, another factor will come into play. After all, the company will already be famous. Consequently, there will be more profit, which is more logical to spend on expanding the business.

After making calculations regarding the money you can spend on advertising, think about how to promote your car service on the Internet. Today this method is relatively profitable and extremely simple if you find professionals. If you already know that you are ready to allocate, say, 100 rubles, to attract a new client, then it is advisable to offer the consumer the service at a cost of 100 rubles. For example, you will pay a washer a certain amount of money so that he will supposedly wash the client’s vehicle for free. At the same time, you know that you will have to pay only 50 rubles to the washer.

If the car wash does not bring good income, it is more rational to use it as a bonus. Therefore, if people come to you to replace an engine or other spare parts, it is advisable to offer a car wash as an additional service. There can be many alternatives.

How to avoid overspending on advertising

This question should be asked by every entrepreneur who wants to save himself from repeated investments. If you don’t know how to promote a car service without investment, carefully read the recommendations presented in this section of the article.

And so, first, you must take into account down to the penny how much profit this or that advertising offer will allow you to make. If it immediately becomes clear that it will not be possible to obtain greater financial profit, it is better not to start. At the same time, it is necessary to monitor the effectiveness of the proposal from the first seconds of the project launch.

If you can't determine how effective and profitable an ad is, then don't use it at all. Most likely we are talking about losses that are not noticeable at first glance. In the future, if you do not stop in time, you may face additional costs. When we talk about performance analysis, we mean that your employees will find out how clients accessed the service. This way, you will be able to find out how justified your investment is. In addition, analyze traffic to your website, if you have one. You cannot completely rely on customer reviews as they may misinform you without thinking twice about answering the above question.

Interaction with advertising channels

If you have reached the stage where it is important to correctly calculate the effectiveness of any advertising channel, we recommend supplementing your offer with contacts. This will help you determine how effective your actions are. For print advertising, it is recommended to use numbers. If we are talking about promoting resources on the network, you can use special utilities to determine traffic.

    Individual resources;

    Use of code phrases;

    Adding contacts;

    Application of color marks;

    Operation of cutting coupons.

In other words, your task is to find out how many potential customers were converted to the company through the specified channels. If you are advertising, say in a newspaper or magazine, then you need to engage a certain response. After all, this will allow you to determine how much money you can return from investing this kind of investment. Remember that people who underestimate the importance of managing advertising channels rarely extract enough value from their offers. After all, new clients are not appearing, and advertising money is being spent at a “crazy” pace. It should be noted that the effectiveness of any advertising is quite easy to check. You just need to acquire the necessary knowledge in a particular area. For example, on the Internet, the effectiveness of contextual advertising can be tracked using Google Analytics.

Working with clients

When trying to find out how to quickly promote a car service and attract customers, most business owners make a huge mistake, believing that they need to focus only on new consumers. In fact, it is important not only to increase the base of potential clients, but also to periodically improve the terms of cooperation.

If you do not take care of processing new customers in a timely manner, then you will not be able to influence the acquisition of new customers. In order for customers to like it and share their positive feedback, you gradually need to expand, improve the level of service, and also constantly remind yourself of yourself. That is, you regularly need to pay money to develop interesting advertising. After this, you can count on a stable and long-term income.

Back in the 90s, most of the large car service centers were founded. Some people believe that it is impossible to earn decent money from a car service because there is quite a lot of competition. But still, many entrepreneurs create this business and devote time to this activity.

Car service business plan

To create a car service with a full range of services, you need to know the following numbers:

  • the investment amount is about 400-500 thousand dollars;
  • annual cash turnover - about 250-300 thousand dollars;
  • profit is normally about 30%;
  • The payback period for this business is 5 years.
Car service business plan

The first thing that is important for a manager to create is a business plan for a car service. Today, finding a profitable, good place or building for this activity is quite difficult. You can only rely on a bare plot in a populated area near a fairly busy road. But still, there may not be the only establishment there, so competition is not excluded. “Garage” services and service stations are also often present in large numbers.

Undoubtedly, the construction of a service that will provide 2-3 services can immediately be called a failure. It is necessary to build more than one workshop so that several types of work can be carried out in it. This room should look many times better than the car services that already operate here.

Premises and requirements for them

For this type of activity you will need approximately 700 square meters of area. They can be rented, for which you will need to go through the following steps:

  • prepare a project and provide documentation to the administration at the location. The project can be developed by a specialist;
  • agree on the project in the commissions;
  • obtain the right to rent land and pay for it.

The rental buyout amount may well exceed the rent throughout the entire period of renting the plot. It depends on the value of the land in the area and the wishes of the administrative authorities.

Having a ready-made business plan for a car service, you can clearly determine what should be located in this room:

  • sites for car electrical repairs, communications wiring, tire fitting;
  • body shop;
  • paint shop;
  • metal shop.

Although in the 90s, when most car services were created, it was easier to find building materials and a place for this, there are still business advantages now. To conduct this activity you do not need licensing - it is enough to have a certificate of conformity. Obtaining such a certificate is not a problem as there are many companies offering these services.

The person who will supervise the operation of the service must have an education diploma, preferably a technical one. Also, the documents for the right to establish a car service must be in perfect order.

Car service equipment

It is impossible to start car maintenance work without car service equipment.

If a car service offers services such as tire fitting, repair, wheel alignment, wheel balancing and many others, you will need the following tools:

  • pneumatic tool;
  • tire fitting, diagnostic, hydraulic equipment.

All these devices allow for a complete comprehensive assessment and repair of the machine.

Diagnostic equipment makes it possible to identify faults and defects and find methods to eliminate them. Diagnostics of exhaust gases, electrical signals and pressure are carried out. You will also need motor testers.

Tire fitting equipment allows you to work with car wheels: balancing, rolling, assembling and disassembling, straightening discs. This equipment includes: a machine, a balancing stand, lifts for car service centers and more.

Pneumatic tools include drills, grinders, and impact wrenches. It is necessary to select equipment that has high power, low noise levels, and a long service life.

Business structure

After you have built a car service according to a business plan and received a certificate, you need to take care of the staff. For the service it is enough to use 10-12 workers. Unfortunately, qualified locksmiths are very difficult to find. Specialists from neighboring countries are now offering their services. But finding a professional among them who will meet all the requirements is even more difficult. Most of these workers lack professional skills, as well as the concept of proper communication with clients.

The visitor brings his car in for service and, naturally, wants to be treated politely with him and his car. The employee must be a professional and a psychologist when communicating with the client in order to maintain a positive image of the company and its employees. Any work should be done, even the cheapest one. But if you come across a job where the company will suffer losses or make no profit at all due to any circumstances related to the car servicing process, you need to be able to refuse such services.

The best specialists for your company may be those whom you train and “educate” yourself. This requires a lot of time and expense, but this way you can form a team of professionals.

Car service costs

The main cash costs when running this business will be utility bills, rent, taxes, and equipment depreciation.

Most Moscow car services are registered as LLCs, for which a simplified tax payment system applies.

The earnings of a car service directly depend on the number of competitors in the surrounding area, weather conditions and other reasons. The period from mid-December to February is considered the “dead” season. The situation in May and August is also not very profitable. Therefore, by calculating the number of working days of a car service, we conclude that the undertaking will pay off in 5-7 years.

After reviewing the business plan for a car service, entrepreneurs can immediately decide whether to create it or not. In any case, this activity is actively developing and always occupies a high position in the service sector.

The number of cars is growing every day, although the build quality of cars does not show such a trend. New cars very often break down due to poor-quality parts and assembly, old ones break down due to a long service life. Some car owners are able to repair a minor breakdown and inflate the tires. The percentage of such craftsmen is less than 10 percent of the total number of drivers; all the rest are our potential clients who, during a crisis, will want to fix problems with their car as cheaply as possible. We will consider a business plan for a car service center for a beginning businessman who does not have large funds to open a business. You've probably already seen business plans for a similar business with a budget of 500 thousand dollars and wondered where a beginner in entrepreneurship got so much money. We will reduce this budget to a minimum so that anyone can try themselves in this business.

We will not create a car repair shop in which the client will receive absolutely the entire range of services. To do this you need to have a huge room, about twenty staff and a huge amount of equipment. We will limit ourselves to simpler services that are used most often - tire replacement, restoration of minor damage, repair of the engine and the rest of the car. By choosing these services, we will automatically have many bonuses for opening a car service center - we don’t need expensive equipment, we don’t need to rent a large room and hire a large staff of craftsmen, and the price for our services will be noticeably lower than that of large car repair shops.

Where to open a car service: secrets for beginning businessmen

When creating a business plan for a car service center, you need to think not only about the size of the premises, but also about the ease of access to this premises. You need to look for the possibility of renting premises near the highway, near the entrance to the city. In addition to the fact that it will be easier for clients to find you, you will also save on rent, because the further the premises are from the center, the cheaper it is, and you will receive free advertising - all motorists driving along the highway will see your service and, when needed, will call for services.

We need to rent a small room or garage. The main feature of a car service center is an inspection hole; without it, a mechanic will not be able to properly inspect the client’s car. Most garages have such a pit, we just need to find the most spacious and affordable garage to rent. A garage near the highway will cost you 12 thousand rubles per month for 30 square meters. The garage will most likely be empty, without shelves and tables; we will need to buy these separately. You can negotiate with the owner to rent a garage for several months in advance if you have extra money.

Car service business plan: buying equipment

Equipment will take the most money out of our budget, but we will try to find the highest quality and cheapest tools to reduce costs. The first thing we need is a crane to hang the engine. There are expensive cranes installed on the floor with a retractable hook; we will choose a simpler option - we will install an iron beam with a crane. The price of a crane with a beam is 4 thousand rubles, installation will cost 2 thousand. We also need to buy a kit for straightening dents - it costs 4.5 thousand rubles. With this kit you can straighten dents even in hard-to-reach places.

You will also need a set of tools with socket heads to unscrew the parts and screw them back. There are different sets, the simplest and most effective will cost 2 thousand rubles. Later, with the first arrivals, you need to buy new sets with the missing tools. This tool can only be used on special metal tables; we need one table that costs 6 thousand rubles. It has drawers for equipment, is sturdy and will last for many years.

You need to buy some small equipment - for example, a jack. A small jack will allow you to quickly replace a tire, wheel, or anything else on your car. The price of the jack is 1.5 thousand rubles. This also includes consumables such as compressor oil and hydraulic oil. Costs for materials - 6 thousand rubles. Having fully staffed your car service, you can proceed to the next point of the car service business plan - searching for personnel.

How to open a car service: searching for professional personnel

A good car service center needs an equally professional locksmith. Of course, finding such a person will be difficult, but the task is doable. Look for suitable candidates on labor exchanges, post advertisements looking for a worker, write a couple of applications on the Internet.

It is possible to find a professional for this work; you will be surprised how many good locksmiths sit at home without work or do not work in their specialty. We will play on the fact that the person does not have a job in his specialty and will offer a salary slightly lower than the established minimum - 15 thousand rubles per month. To begin with, we only need one mechanic who will perform tire replacement and other minor work. When the number of clients increases, you will need to hire another person - he will help do the work, because some tasks cannot be completed by one person. Locksmiths will also price the work performed in accordance with the price list and receive payment for the work done.

Finding clients is an important component of this business.

First of all, our service will attract customers with a lower price for its services. In large auto repair shops, straightening a small dent on the hood costs from 2 thousand rubles, changing the oil costs 1.5 thousand, changing tires from winter to summer starts from 2 thousand rubles. We need to lower the price a little compared to big services and we will have an advantage. When compiling a price list for services, subtract 200 rubles from the average price on the market - this will be the best option.

Go around to your friends and hand out pre-printed flyers with the address of your auto repair shop and the price of the most common services. Your friends who have a car will be happy to receive cheaper services from someone they know. Your customer base will be replenished a little with regular customers, and you will receive free advertising - your friends will tell someone else.

Never forget about online advertising, it is very good at promoting small businesses. Communities of car enthusiasts, groups of cities on social networks, a website with advice for beginners in driving - all these resources are a platform for promotions. Moreover, in most cases you don’t even need to pay for this advertising. Why not get a couple dozen clients for free?

Income and expenses of a car service

First, we will calculate the one-time costs of a car service for the purchase of equipment for our car service. We definitely need to buy a crane to lift the engine and install it. It will cost us 6 thousand rubles. Next comes the cost of purchasing smaller equipment - a dent bending kit for 4.5 thousand, a set of wrenches for 2 thousand and a table for 6 thousand. The expenses don’t end there - we’ll buy a jack for 1.5 thousand and consumables for 6 thousand rubles. Now that the one-time expenses are over, let’s move on to the costs of operating the enterprise.

We need to constantly pay the rent of the premises - this is 12 thousand rubles per month. In addition to rent, we also need to pay for the work of a mechanic, which is 15 thousand rubles in expenses. Let's add 6 thousand for advertising. As a result, we need 33 thousand rubles a month to operate the enterprise, and 20 thousand to open it.

Now let's move on to the more enjoyable part of the car service business plan - we will calculate the income of the car service. If your client just wants to repair the dent, he will pay 2 thousand, change the tires - about the same. In order to recoup operating costs, you need to serve one client per day - for one day of work you spend 1,100 rubles, and from replacing tires you will receive 2 thousand.

From year to year, the number of cars on the roads is only growing, the army of motorists is expanding, and therefore the need for high-quality car maintenance services is increasing.

Therefore, if you are thinking about how to open a service station, and whether this business will bring you income, then carefully assess your financial capabilities, analyze the situation in this market and sketch out a business plan for your future enterprise. Of course, now a lot of service stations are opening, but the number of people wanting to quickly repair their car is not decreasing, on the contrary, it is constantly growing.

Deciding on the type of enterprise

Now let's think about what kind of workshop you can pull off.

The first option is a large enterprise, often an authorized service center of a certain manufacturer. Here you will need to contact a well-known brand and register a franchise, that is, you will start working on behalf of a recognizable brand, which will attract clients who are accustomed to trusting a reputable large company. This method requires substantial financial investments. In addition, you must prove that you can support the service requirements approved by the brand holder.

The second option on how to open a service station will cost you less. You simply open a medium-sized enterprise that would satisfy the basic service needs of customers: repairs, painting, tire fitting, washing. It is possible to organize a small recreation area for clients.

A very modest type of workshop, both in terms of investment and service, is a small station, the owner of which is also a master.

We prepare documents

Having decided on the scale of the future company, think about what organizational form you will choose for your service station. Prepare documents in accordance with these conditions.

For a tiny station, the status of individual entrepreneur (individual entrepreneur) is quite suitable. But it is better to register a larger business as a limited liability company (LLC).

While you are registering your business, immediately register with the tax office. When choosing a tax regime, it would be a good idea to get qualified advice from specialists.

Without some experience, it is difficult to immediately understand what is more profitable: a patent, simplified tax or UTII (especially since this form is not applicable to all regions).

Find time and acquire the necessary licenses to carry out maintenance, perform lubrication and refueling work, and diagnose.

Supervisory authorities

Service stations, as a business associated with various man-made risks, require appropriate control by the services responsible for safety. You will have to obtain permission from the sanitary inspectorate, which checks compliance with basic hygiene standards, and negotiate with firefighters, who will issue their instructions regarding fire safety techniques.

And you will be much calmer if your company fully complies with labor safety measures. This is much cheaper than paying out if your employees are injured.

Location

Before opening a service station, you need to agree with the municipal authorities on the issue of renting land. It is unlikely that you will be allowed to settle in a residential building or public building. Typically, such enterprises either have to refurbish old production premises, or rent (acquire ownership) a plot of land and build a building on it from scratch. When choosing a place, try to cling to one that is located near major highways. The busier the better. This way you will immediately get clients.

Tagged

Is your car service going through hard times? Have you invested a lot of money in your business, but it is in no hurry to pay off? Don't know how to promote a car service? We have prepared an answer to this question.

Read the material to find out how to attract customers to your car service and increase its profits.

Tell clients about yourself

However, remember, the specifics of the business are such that customers need car service services only if they have certain problems. Make sure your service advertisement is memorable. This doesn't mean you need to generate funny slogans and use crazy designs. It will be much more effective if you stand out from your competitors by emphasizing your own advantages. Tell us why yours is better, more profitable, faster.

Car service promotion on the Internet

Create your own website with up-to-date information about current promotions and discounts. Arm yourself with contextual advertising and direct mailing. Place an ad on thematic forums. With the help of these tools, potential clients will learn about you.

Involve internet marketers who will help promote your website using SEO optimization. If your site is listed in the TOP 10 of search results, clients will find you themselves.

Outdoor advertising

Don't forget about leaflets that will tell you about current promotions. They can be placed under the windshield wipers of cars parked in the service area.

Word of mouth

Take advantage of a special technique of experienced security officers, when a group of professional agents penetrates the companies of car enthusiasts and accidentally spreads information about a new super service.

Your clients may well become such agents. How to achieve this? Everything depends on you. Provide good service, reduce prices, expand the range of services. In a word, do everything so that the client not only returns to the car service, but also recommends it to his friend / colleague / neighbor in a traffic jam.

Help from partners

Give customers a reason to visit you now

A person whose car is in good condition will not stop by a car service center just out of curiosity.

To attract a client, play on two factors: benefit and urgency. Run a short-term promotion. The car owner must understand: he needs to urgently visit a service station in order to save money.

The promotion should not be highly specialized. Take a service that, in theory, is necessary for all cars. For example, hold a free diagnostic day. Or offer a 10 percent discount on all services. Or set a super price on an oil change. In a word, attract as many visitors as possible to the car service center. And provide them with services at such a level that their visit does not turn out to be a one-time visit.

Keep customers coming back

How much a car service center earns directly depends on how often it is visited. A one-time promotion, of course, will provide you with an influx of customers, but there is no guarantee that they will come back again.

Make your clients an offer they can't refuse. Develop a loyalty program. Discount cards, bonuses or gifts - please your customers and show how interested you are in them.

Give your clients more opportunities to grow even faster

A fashionable, but not yet fully promoted feature is its own mobile application.

Create a program for mobile devices with which clients can find out about the cost of work and ongoing promotions. Make a special offer for those who installed the application: a discount on the service or several liters of anti-freeze as a gift.

Developing a mobile application will not require a lot of money, but it will immediately set you apart from your competitors.

An additional measure for effective promotion

All the methods discussed are effective to one degree or another. But their effectiveness depends not only on you. Even the coolest and most profitable loyalty program will not help if there is a car service next door that has been operating for 15 years. It will be difficult to compete with established service stations. Likewise, it’s unlikely that anyone will take advantage of a promotion if they can’t find you right away.

What to do? We can only rely on luck. Or become the owner of a service with a good location.

There is an even better solution! The Altera Invest company sells ready-made businesses in major Russian cities: you can buy a ready-made car service center in Moscow, St. Petersburg, Yekaterinburg and a number of other federal cities.

Problems with “skillful” neighbors and inconvenient check-in will be resolved in your favor. All you have to do is apply the above methods and continue to promote your existing business.

Let's summarize

To effectively promote your service station, do not spare money on an advertising campaign. Ensure high quality of services provided and develop a loyalty program so that visitors return to you and bring new clients.

Don't forget about promotions and think about your own mobile application to stand out from your competitors.

Opening your own car service is one of the most popular business ideas in Russia. At the moment, there are more than 39 thousand points in the country. Despite the fact that today a car is more the norm than a luxury, and the ranks of motorists are growing every day, serious competition is unfolding among car service owners. How to attract customers to a car service in such seemingly unfavorable business conditions?

Proper Marketing

A large base of regular customers is the basis of any business. A continuous flow of customers means high demand, and the overall profitability of the business will depend on the demand for a product or service.

Marketing is at the heart of attracting customers. This is where the first mistakes appear, because most novice entrepreneurs believe that marketing is a creative process, and only very creative people are able to cope with the tasks of attracting clients, but this is far from the case.

For all those who think that they don’t know how to attract customers to a car service center, marketing is primarily applied tasks consisting of dry calculations and diagrams. Moreover, these same schemes and calculations, as well as specific plans for attracting clients, have long been developed by someone and implemented more than once. All that remains is to use the right tools.

Of course, there is still some creativity in how to attract customers to a car service. True, if you think about it, the creative part, in general, can be found in any business.

The correct marketing policy works according to the formula “everything for the client.” What should you pay attention to to attract customers? First of all, on their desires and on the contradictions that arise from this. That is, you need to understand what the client wants and how the company can satisfy these desires. After that, all that remains is to show the potential client that he can get what he wants at a specific car service.

Advertising campaign

There are many ways to attract customers to a car service. The main method is advertising. Large enterprises that have been on the market for a long time and have already managed to earn a name for themselves, in general, do not need advertising. Major market players already have an established customer base, which will grow, working on the “domino” principle or word of mouth (clients will tell their friends, those will tell their friends, etc.).

Young businesses need advertising more. But the problem is that novice entrepreneurs often do not have the funds to conduct a comprehensive advertising campaign. What exactly and how to advertise? The emphasis can be placed, for example, on fast turnaround times or specialization for a specific car brand. There is no need to place emphasis only on car services with a narrow range of services provided, those that are faced, for example, with the question: “How to attract customers to a car body repair service?”

  1. Advertising in the press.
  2. Printable advertisement.
  3. Audiovisual advertising on the Internet.
  4. Radio and television advertising.
  5. Mailing to potential clients.
  6. Participation in exhibitions.
  7. Sales of promotional souvenirs.

Printable advertisement

Print advertising is the first thing a new businessman can do. This type of advertising has proven itself due to its low prices and fast production. Also, the advantages of print advertising include ease of perception and high efficiency. This is how you can attract the bulk of customers at first.

Also, print advertising must contain the address of the car service and feedback methods (telephone, email, etc.). The presence of feedback will not only increase consumer confidence, but will also allow potential clients to clarify additional questions in a convenient manner.

Advertising in the press

Press advertising is an alternative to print advertising. This type of advertising is even more effective in the question of how to quickly promote a car service and attract customers, but it also costs more. The larger the publication and circulation, the higher the price for placing an ad.

This advertising can be very diverse; most often, novice entrepreneurs order small advertisements, where the main emphasis is on the company name and contact information. The most important thing in it is a bright and interesting name that can attract the attention of the client. Just like in print advertising, the address and telephone number should not only be present in the ad, but also stand out well.

TV and radio advertising

The concept of radio advertising implies the presentation of information in the form of voice messages on the radio or between broadcasts. You can record such an advertisement yourself, and the radio studio will play it in the form of a message repeated from time to time, or you can negotiate directly with the studio so that the presenters mention the company during broadcasts.

TV advertising can be different. It can be presented as a regular video that is played during pauses. However, this option is very expensive for novice businessmen, and more often an advertisement for a new car service can be seen as a short screensaver or in the form of a creeping line.

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