Freight dispatchers. Private dispatchers of cargo transportation around the city. The easiest way is to search for cargo on Transradar

Logistics

The services of a cargo transportation dispatcher are usually used by start-up entrepreneurs or companies that have recently been working in the field of cargo delivery. Newbies in this business have not yet acquired regular clients and have not established stable connections. The dispatcher’s task is to connect the customer and the carrier for the purpose of their cooperation. Finding a dispatcher will take some time and effort.

From the numerous offers, it is necessary to make the right choice, because the success of all work in providing services in the field of cargo transportation depends on how good a specialist the dispatcher is. You can find a dispatcher on various Internet resources. Numerous transport exchanges offer their services as an online dispatcher. On such web sites they post information about what goods need delivery and contact details of shippers. It also describes in detail the nature of the cargo, the direction of transportation, and the required delivery times. It is not necessary to choose the appropriate cargo yourself; after registration, you can place on the transport exchange information about your car (model, carrying capacity, etc.), about the cargo that you plan to transport, and about the directions of cargo transportation.

The media are slightly inferior to the Internet in terms of search capabilities, but with their help you can select a suitable dispatcher. It is necessary to advertise the search for an employee in advertising publications and newspapers, as well as review offers published in the media.

Another way to find a dispatcher is to search among your friends. It is quite possible that one of them works in the trucking industry or knows someone who works in this field. If you have a good relationship, your acquaintances will not withhold information about where to find the dispatcher, but will help you do it. There is no need to be afraid of competition; the cargo transportation market does not experience a shortage of orders for the transportation of goods. Specialists who have been involved in this activity for a long time can not only tell you where to look for the responsible dispatcher, but can also advise who specifically to contact.

04.03.2014

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Transport

To transport goods, reusable containers are often used, suitable for transportation by various modes of transport. The most widely used are standard ISO containers, the dimensions, weight and volume of which are fixed values defined by the International Organization for Standardization.

Logistics

If there is a need to transport cargo to the territory of another state as quickly as possible, then you should give preference to international air transportation. In addition to speed, this type of transportation is highly reliable.

A common type of service in our time, in which any cargo is moved using various types of transport. Private cargo transportation services offered either by individuals, entrepreneurs or specialized transport companies. depends on the weight of the cargo, its dimensions, loading time, distance, etc.

In the field of cargo transportation there is such a thing as. The dispatcher can be either a company or an individual. These are people who have a certain database of driver data.

They are beneficial because they work directly with the shipper. Although there is private freight dispatchers, engaged separately in searching for transport and searching for shippers. Both are brokers between the shipper and the carrier.

The responsibilities of a transport company dispatcher include receiving orders from customers by phone, distributing vehicles according to orders, calculating prices, drawing up contracts and insurance.

Working with a private dispatcher is mainly based on a verbal agreement. Private freight dispatchers also receive calls from clients who require some type of transportation, and then redirect the call to any of the available drivers whose transport meets the customer's requirements. Basically, a private freight dispatcher does not sit in an office at a computer. The main tools of his work are a telephone, a good memory and a notebook. It is convenient to work with private cargo transportation dispatchers because you can call at any time and the dispatcher will answer wherever he is, accept the order, and, if necessary, provide advice. After all, his salary directly depends on the number of orders.

The main qualities of a first-class dispatcher are high professionalism, responsibility, and competent performance of their duties.

At first glance, the work seems quite simple, but this is not true. Since he must, firstly, fulfill all the customer’s requirements, and, secondly, provide the drivers with the necessary degree of employment. The main advantages of such an organization of cargo transportation are an incentive for drivers, efficiency and simplicity. Working with one reputable freight transportation service provider is much more convenient, comfortable and safer.

To date private freight dispatcher is a sought-after specialist in the field of transport services.

For many residents of the region, commercial companies, offices, the need to order cargo transportation appears with a certain frequency. For private clients, the service is required when moving to another apartment or house, for transporting property to the country house or in the opposite direction, in case of purchasing furniture or large equipment. Companies use the services of carriers to move property or products, office furniture, and expensive equipment. The cargo transportation dispatcher will simplify the client’s task as much as possible and select the most advantageous offer on the market.

Total

(Gazelle van) 11 cubic meters 0 pcs. van for 4 hours

Loaders 0 people for 4 hours

Moving boxes - 0 pcs. high-quality film 0 rolls

0 rub.

Technology for organizing work by the dispatch service

To ensure that customers can use the service at any time, the cargo transportation dispatcher in Moscow and the region accepts orders around the clock. All you need to do is leave a request on the website or contact a representative of our company by phone. The technology for providing the service works as follows:

a client wishing to use the service contacts the operator in any convenient way;
the cargo transportation dispatch service accepts and registers the application, the operator records the client’s contact information;
during communication, the dispatcher finds out the client’s needs, namely the characteristics of the cargo for transportation, the desired date and time for organizing the work, the starting and final delivery address, and other conditions;
Based on the information received and current tariffs, the preliminary cost of the service is calculated;
After agreeing on the terms with the client, the company employee begins searching for performers from the existing database and selects several suitable options;
upon repeated communication with the client, the contractor is finally selected, the date and time of arrival of transport and loaders is agreed upon;
At the appointed time, the client receives the required service; all emerging questions and problems are promptly resolved by the dispatch service.

Any dispatch service for cargo transportation in Moscow that uses this approach in its work is able to select the best option for the client in terms of cost and quality. In this case, the specific contractor is chosen by the client himself, and the cost of the service may turn out to be lower than planned.

Name	Telephone	Email	Whatsapp	Viber
Yaroslav	+79256424527	[email protected]	+79256424527	+79256424527

Advantages of organizing cargo transportation using a dispatch service

Contacting our company's dispatch service is the most effective way to organize cargo transportation. The client is required to make one call and agree on the terms of service. All other operations are performed by the carrier using its resources and capabilities.

The benefits of contacting our dispatch center include:

an extensive base of carriers ready to undertake work and transport goods in Moscow and the region;
low prices for renting transport and movers, the dispatcher can always select several options that are optimal in terms of cost and quality;
For transportation, contractors with an impeccable reputation are involved, capable of completing work of any complexity quickly and without errors;
You can order cargo transportation through a dispatcher around the clock; the vehicle and personnel can go to the site immediately after the request;
the client does not have to waste time searching for movers and transport; all work is performed by the dispatch center.

Cargo transportation in your own car through a dispatcher - how much you can earn, what reviews from drivers, is it worth agreeing to such a job. The working conditions are usually offered the same - 10-15% of the order, which is either withheld by bank transfer, or transferred in advance or at the end of the month. As usual, drivers’ reviews about working through a dispatcher are different - some complain about “scamming”, others have been cooperating for years and are satisfied.

It is worth immediately warning those who are looking for a dispatcher on the Internet - you cannot send a scan of your passport, or give any passwords from the ATI with statistics, provide personal data, and so on. They will take out a loan on you, or steal someone else's cargo.

There are a lot of scams. You can only cooperate with the dispatcher under a real contract, and only this option will be considered below.

So, the advantages of working through a dispatcher:

There are almost always orders;
They pay for the work even if the owner of the cargo is pinched;
You can call a replacement car if it breaks down, for example;
They help with documents and pre-trip inspection.

Disadvantages of working through a dispatcher:

Low rates;
They can cheat or deduct a lot from the payment;
Bad attitude;
Money may not be transferred immediately, but later.

If it’s an awning or a booth, then working through a dispatcher is beneficial only at first for experience. Then there is no point in this, because the competition is enormous, the dispatcher of newspaper writers is not valued, they are always looking for novice fools who are ready to work for 100 rubles per hour.

Better attitude (and rates too) if your own car has some unpopular equipment. For example, this is a refrigerator, a sewer truck, a barrel, a dump truck, a trawl, and so on. There is little competition here, the rates are maintained, the dispatchers are treated better and such drivers are valued.

How much can you earn?

Usually rates are lower due to the large number of applicants in large cities, so almost everything is squeezed out of drivers. That is, working through a dispatcher on your Gazelle, it is no longer possible to pay for the car. Well, what is 250-300 rubles per hour in Moscow? Even if you manage to get 10 hours a day, with that kind of mileage you will still barely be able to pay for gas and your dinner. And these are the real rates that some dispatchers offer.

In a month, through a dispatcher, working like Carlo’s dad, you can earn about 30-40 thousand rubles. This is the average rate.

There are, of course, closed cargo transportation companies, which are very difficult to get into. They hire people there mainly through acquaintances, only with good equipment, so you can earn 50-80 thousand there.

Sometimes it is beneficial to cooperate with other drivers by agreement. For example, if one cannot take an order at this time, he transfers it to a partner for a 10% reward. Both the client is happy and the driver feels good.

In general, cargo transportation in your own car through a dispatcher is a controversial topic, but for the most part it is not very profitable for a permanent income.

Buyers, and do this on the most favorable terms. That is, spend less time, fuel and other resources that require financial costs. To organize such transportation, it is necessary to take into account a number of factors. The whole process includes many links. But many rightly believe that the dispatcher is in charge here. He's a freight forwarder. Therefore, novice entrepreneurs and those who need to expand their staff are thinking about how to find a good freight dispatcher. This is an extremely responsible position, so you have to be extremely careful when choosing a candidate. Here a number of personal and professional characteristics of the dispatcher are taken as a basis. If he meets all these requirements, then the level of fulfillment of his obligations will more than satisfy the employer.

Recommendations for finding a freight dispatcher.

Who is this

It is important to immediately note that searching for a freight dispatcher for cooperation on mutually beneficial terms is a rather complex procedure. Although there are many potential candidates on the market, not all of them will be right for you. But first you need to understand who the cargo dispatcher is, who deals with the transportation of various goods to the required points. The dispatcher or forwarder is called a production link, whose task is to create effective communication between carriers and cargo owners. In simple terms, this specialist must find a suitable type of transport to deliver the goods, based on the requirements of the cargo owner and personal professional skills.

Owners of goods do not always understand exactly how their cargo needs to be delivered. Therefore, the dispatcher must prompt, give his recommendations and advise the right way out of the current situation. Next is the movement of goods throughout its entire route directly to its destination. Additionally, this specialist can establish interaction between several clients when it comes to transporting consolidated cargo. When the goods arrive at their destination, the dispatcher’s work is considered completed. And he receives the well-deserved remuneration provided for in the contract concluded with the employer.

The efficiency of freight transportation is of great importance in the profitability of such a business. The fewer resources spent on transportation, provided that all requirements are met, the higher the final profit. And in many ways, the success of such a business depends on the presence of a competent freight forwarder on the staff of the cargo carrier entrepreneur. This is why a dispatcher involved in the transportation of goods is so valued in the labor market. It is not very easy to find good specialists if you place high demands on their qualifications and other important characteristics.

Search for specialists

in online mode;
offline.

There is no need to be afraid to use modern search tools. It is online that you can find the bulk of suitable candidates. At the same time, you do not have to check each of the potential forwarders through a personal conversation. The resume compiled by candidates can tell a lot about their ability to work and their professional suitability. But offline methods should not be excluded either. Especially if you actively communicate with people who are potentially familiar with dispatchers. Let's start with where you can find a freight dispatcher. It is better to search in parallel using several sources to expand the potential list of candidates.

There are quite a lot of available transport forwarders on the vacancy market. At the same time, you need to search and find only the best. If you need a competent and responsible specialist, search using the following tools:

Transport exchanges. These are a kind of online forwarders. With the help of special websites, companies provide the opportunity to study the features and characteristics of the route, determine potential timing and optimal routes. But this is more suitable for one-time transportation. You should not count on their help when organizing a cargo transportation business;
Job sites. Literally in every city there are special sites or resources operating in all regions of the country, where people publish their own advertisements in order to find an employer. You can simply view advertisements, or post your own as an employer. Only here it is important to introduce strict restrictions for applicants so that you do not receive a bunch of useless calls from candidates who do not meet your requirements at all;
MASS MEDIA. These are different printed publications, which also have sections with vacancies. The number of offers from good dispatchers there is less than on the Internet. But local print media usually operate strictly within one locality. This means that it will be easier for you to find a person who is geographically advantageous for inviting you to work. If a specialist is from another region, he may additionally require you to arrange housing. And these are additional costs for the employer;
Acquaintances and friends. If you have friends who are involved in cargo transportation or have something to do with it, it would be a good idea to find out about potential worthy freight forwarders for your company. You can trust such people, and therefore they are unlikely to recommend an unqualified or problematic candidate for a position;
Competitors. If a cargo carrier company finds an excellent specialist, no one will just want to give him up. There are many good forwarders, but most of them are already employed. But since you only want the best, you have to try hard before you find them. One of the options for finding a freight dispatcher is to lure a person from a competitor’s team. Not everyone is ready to take such a step, but this option should still not be ruled out.

By combining all these tools and making some efforts, a cargo transportation dispatcher will definitely be found.

Screening candidates

Worthy dispatchers must first go through some sort of selection process. The organizer is the employer himself. First, you need to decide on the list of requirements that you are going to impose on candidates. If you yourself don’t know what you want from a specialist, this can become a big problem. If necessary, consult with specialists. Typically, this list includes certain restrictions and requirements for:

semi;
age;
professional experience;
education;
material and technical equipment;
personal characteristics;
mastery of certain programs and equipment;
work schedule;
wages.

When carrying out cargo transportation to search for cargo by their current location, monitor the progress of events and transmit current information to management, good dispatchers must have certain skills, training and a decent level of material and technical equipment. Experienced employers advise posting their own advertisement seeking an employee for such a position. Moreover, it is better to do this through well-known sites and media. This will greatly expand the number of potential candidates. Plus, you don't have to look for them yourself.

But in order to avoid contacts with dubious people, concentrating your attention on truly worthy dispatchers, you should present a number of requirements.

Summary. Before contacting a potential employer, the applicant must send a detailed and well-written resume. This is basic information on the basis of which you will be able to get a detailed answer to all pressing questions. Otherwise, each telephone interview will take too long. If you don’t like the resume or raise doubts, such candidates should be screened out.
Professional skills and training. If the resume is good, it is worth organizing a preliminary telephone interview. You should find out what kind of material and technical base the specialist has, since the dispatcher cannot go to work empty-handed. You also need to inquire about your skills in those programs and databases with which your work in cargo transportation is closely related.
Previous employment. A qualified and experienced specialist cannot be like that without work experience. Therefore, you need to find out where he worked, what position he held and why he left the previous company. If the candidate does not raise any doubts and you consider him worthy for your vacancy, it would still be a good idea to contact his previous employer.
Stability test. This method is not often practiced, but in fact it provides a real opportunity to look at a person in stressful and difficult situations. To do this, a certain scenario is simulated in which the candidate will be able to show his ability to smooth out conflicts, quickly respond to problems with cargo transportation and quickly analyze information.
Probation. Even the most thorough one does not give a 100% guarantee that you have found the best freight dispatcher. Therefore, a probationary period should be established. If during this period the specialist is able to prove himself and prove his professional suitability, then he will become a full-fledged employee of your company.

Some people believe that such a careful approach to selecting candidates is a waste of time. It’s easier to contact special agencies that will select a forwarder, or hire a friend. But there are many pitfalls here that may not work in your favor. Therefore, the best solution would be a detailed independent selection of candidates with strict requirements for applicants.

Cargo transportation carried out through a dispatcher largely affects the profitability of the company. If the forwarder copes well with his duties, then the company will be in good standing. And this entails new orders and new clients.

Personal qualities and professional skills

The selection of candidates does not end there. As part of the interview or already probationary period, the employer should pay attention to several important points of his potential new employee.

Politeness. Watch how the freight dispatcher works. He must communicate politely and be courteous, and not succumb to aggression from clients and customers, which happens quite often in the work of a cargo carrier. Politeness has a positive effect on how customers view your company. Nothing surprising here. Still, it is much more pleasant to deal with polite and courteous people than with outright boors. No matter how professional they are.
Stress resistance. An extremely important characteristic that is often forgotten, it’s official right away. But not all people are ready for conflicts, aggressive attitudes and other stressful situations. As a result, many people simply get lost and cannot find their way, which disrupts the entire cargo transportation process. Therefore, it would be a good idea to check how the candidate will behave in difficult situations.
Excerpt. Yes, and a good dispatcher cannot do without it. After all, sometimes you need to explain the same thing to the client several times, convey important information to drivers, try to convince them of something or force them to abandon unreasonable decisions. Therefore, to endurance it is worth adding such a quality as perseverance.
Psychologist skills. This is the ability to persuade, to find beneficial ways to resolve conflicts with minimal damage, to remain right, but at the same time allow the other side of the conflict to think the same way. But not every dispatcher is a born psychologist. Such skills only come with experience.
Working with modern equipment. We are talking about those tools for cargo transportation that are being actively implemented now. Therefore, the candidate must own a computer, the Internet, special programs and databases.
Ability to analyze the market. To effectively carry out cargo transportation, you should know how things are in the service market, how much competitors are asking for, and offer more favorable conditions that do not come at the expense of your own company.
Vehicle fleet, route, delivery options and range of services offered. The dispatcher becomes familiar with all this directly at the place of his new work. But the candidate is obliged to process such information as quickly as possible in order to be able to quickly convey it to potential clients. Many customers highly value forwarders who are able to simultaneously offer several alternative options for the delivery and transportation of their goods. The opportunity to choose everything is more attractive than the need to independently create complex routes and understand issues in which you objectively lack qualifications.
Work with documents. The dispatcher doesn't just tell drivers where to go over the phone. This is a multifaceted job consisting of a wide range of responsibilities. One of them is the preparation of papers for cargo transportation, contracts and other documents. The head of the company is obliged to strictly control all documentation. But if the forwarder copes well with his tasks and does not make mistakes, many entrepreneurs completely rely on their dispatcher.

This approach allows us to select truly professional freight forwarders who are capable of performing their assigned duties efficiently and effectively. But for this, the head of the enterprise will have to make efforts.

How the work is done

Let us give an example of the scheme according to which the activities of a cargo transportation dispatcher are carried out. He is a key link in a company that provides goods transportation services.

The work of a transport dispatcher is truly complex and responsible. It is not surprising that many companies approach the selection of candidates for this position very carefully. You can find a decent specialist. But it is important to understand that the real professional skills of a freight forwarder can only be determined in working conditions. Therefore, for such specialists, despite their past merits and many years of experience in other companies, most companies prefer to draw up agreements subject to a preliminary probationary period. This is normal practice, so potential candidates for the position of cargo dispatcher should be prepared for this.