The Swiss Post was founded in 1675 and is the state postal service of the country. It is one of the strongest European postal companies. Swiss Post services are used by individuals and legal entities operating in Switzerland, as well as large international (and regional) logistics organizations.
Among the main partners of Swiss Post is the well-known logistics company SendFromChina (SFC) Warehouse Fulfillment Service, which provides delivery services for international postal items(IGO) from China to European countries. The route of such shipments passes through Singapore and Germany (Dietzenbach sorting center), from where they subsequently fall into the hands of Swiss Post employees for further delivery to the recipient. As a result, all such IGOs are assigned tracking numbers belonging to Swiss Post.
On the platform of the online retailer Aliexpress, the Swiss Post order forwarding method is most often available as an alternative paid delivery for goods from the electronics and technology category. Its cost depends on the dimensions and weight of the ordered goods.
The method of delivery of goods by Swiss Post is available for MGOs that do not exceed 30 kg in weight. Traditionally, you can send "small packages" weighing up to 2 kg, the size of which does not exceed 60 cm on each side, the total value of L + W + D is not more than 90 cm, and the minimum dimensions of a small package are determined by a pair of 14x9 cm.
For parcels that are heavier than 2 kg, the following dimensional restrictions are provided: the maximum length must not exceed 150 cm, and the total length and girth must fit into 300 cm.
Each registered item in the Swiss Post receives a tracking number for its tracking in the international 13-digit format:
- R*987654321CH - for registered small packages (up to 2 kg);
- С*987654321CH - for registered parcels (up to 20 kg);
- E*987654321CH - for EMS (expedited / express) shipments (up to 30 kg).
The first character of the 13-digit R/C/E tracking number determines the type of shipment. Instead of “*”, any uppercase Latin letter can be used to uniquely identify the tracking number, followed by 9 digits and at the end a couple of letters CH, which define the country of the postal operator - in this case, Switzerland.
Simple shipments of small packages and parcels can be registered at the request of the sender (AliExpress sellers sometimes try to save money and not register IGOs with goods), and EMS shipments, which are delivered by a separate division of the Swiss Post EMS Swiss Post, must go through the registration procedure.
Swiss Post IGO Tracking and Standard Statuses
You can track postal items registered by Swiss Post in the search line of the official website or on the partner’s website (the form for checking the status of the parcel is located at the bottom of the main page of the site).
After entering the tracking number received from the seller in a special field for tracking, the following frequently occurring statuses may be displayed:
- event: Mailed Swiss Post/ Processed by: SINGAPORE - Mail has been accepted and will be sent via Singapore.
- event: Arrival at border point of origin country/ Processed by: Swiss Post SINGAPORE - the parcel arrived at the international postal exchange center (IMPO). Then it will be transferred to customs.
- event: / Processed by: Swiss Post SINGAPORE - the parcel has left the international postal exchange center (IMPO).
- event: Departed transit country/ Processed by: Swiss Post SINGAPORE - Parcel sent to transit country.
- event: Departure from border point of origin country/ Processed by: Swiss Post SINGAPORE - the shipment has left the international postal exchange center (IMPO) of the transit state.
- event: Arrived in transit country/ Processed by: Swiss Post Dietzenbach T - the shipment has arrived in the transit country.
- event: Departed transit country/ Processed by: Swiss Post Dietzenbach T - the shipment has been sent from the transit country to the country of destination.
Further tracking of the IGO should be carried out on the website of the postal operator of the country of the recipient of the parcel. Alternatively, we suggest using the tracking form international parcels all postal operators, including Swiss Post, at all stages of the journey on our website at .
Delivery times for parcels from China by the postal operator Swiss Post
The product card sold through the Aliexpress platform with an available method of sending by the Swiss Post service indicates the estimated delivery time in the range from 15 to 60 days. Traditionally, the possibility of a delay associated with weekends and public holidays in China.
According to statistics, express parcels sent via EMS Swiss Post are delivered to the destination country within 5 days. The rest of the time for delivery is occupied by moving within the country in which the buyer (recipient) lives. In the Russian Federation, this function is performed by the Russian Post, so the delivery speed can be unpredictably extended.
Swiss Post provides services not only to individuals or legal entities in Switzerland, but also to large logistics companies. One of them is SFC () Warehouse Fulfillment Service. This company carries out delivery of postal items from the territory of China, through Singapore, to the sorting center in the city of Dietzenbach (Germany), where the postal items are transferred for delivery by Swiss mail. When making such shipments in China, Swiss Post tracking numbers are used.
Swiss Post has two types of prohibitions and restrictions.
1. Restrictions on the size and weight of international mail.
Shipments weighing no more than 30 kg are accepted for shipment.
Size:
Small packages (up to 2 kg.):
- Minimum size: 140 x 90 mm
- Maximum dimensions: length, width or height no more than 600 mm. By the sum of three measurements - no more than 900 mm.
- Maximum length: 1.5 m.
- Length + girth: up to 3 m.
2. Restrictions on content sent to IGOs
A list of items prohibited or restricted for shipment can be found in the Swiss Post Mail Guide (on English language, .pdf format)
Swiss Post registered international mail (IGO) is assigned an international tracking number in UPU (Universal Postal Union) format (S10 standard).
The format of the Swiss Post tracking number is as follows:
- For MPO weighing up to 2 kg (small packages): Rx123456785CH
- For MPO weighing from 2 to 30 kg (parcels): Cx123456785CH
R/C- dispatch type identifier;
x- Latin letter from A to Z, which allows to ensure the uniqueness of the number;
123456785 - a digital code that allows to ensure the uniqueness of the number;
CH- designation of the sender's country (in this case, Schweiz - Switzerland) in accordance with the S10 UPU standard.
It should be borne in mind that it is impossible to determine the country of the recipient by the track number of the IGO. This possibility is basically not provided in the structure of the track number.
To track your package, you need to follow a few simple steps.
1. Go to home page
2. Enter the track code in the field with the heading "Track the postal item"
3. Click on the "Track package" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the last status.
6. Estimated delivery period, displayed in the track code information.
Try it, it's not hard ;)
If you do not understand the movement between postal companies, click on the link with the text "Group by companies", which is located under the tracking statuses.
If you have any difficulties with the statuses in English, click on the link with the text "Translate to Russian", which is located under the tracking statuses.
Carefully read the "Track code information" block, where you will find estimated delivery times and other useful information.
If, when tracking, a block is displayed in a red frame, with the heading "Pay Attention!", Carefully read everything that is written in it.
In these information blocks, you will find 90% of the answers to all your questions.
If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arrival in Moscow Distribution Center / Item Arrived at Pulkovo / Arrived at Pulkovo / Left Luxembourg / Left Helsinki / Sending to Russia or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.
To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery deadlines calculator"
If the seller promised that the parcel would arrive in two weeks, and the parcel travels for more than two weeks, this is normal, the sellers are interested in sales, and therefore they are misleading.
If less than 7 - 14 days have passed since the receipt of the track code, and the package is not tracked, or the seller claims that he sent the package, and the status of the package "the item pre-advised" / "Email notification received" does not change for several days, this is normal, You can read more by clicking on the link:.
If the status of the mailing does not change for 7 - 20 days, do not worry, it normal phenomenon for international mail.
If your previous orders arrived in 2-3 weeks, and new package rides for more than a month, this is normal, because. parcels go by different routes, in different ways, they can wait for dispatch by plane for 1 day, or maybe a week.
If the parcel left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who carries a parcel from one city to your home. For it to appear new status, the parcel must arrive, unload, be scanned, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.
If you do not understand the meaning of such statuses as Acceptance / Export / Import / Arrived at the place of delivery, etc., you can see the transcript of the main statuses of international mail:
If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.
If, based on the above, you did not understand anything, read this instruction again, and again, until complete enlightenment;)
To track your package, you need to follow a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track the postal item"
3. Click on the "Track package" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the last status.
6. Estimated delivery period, displayed in the track code information.
Try it, it's not hard ;)
If you do not understand the movements between postal companies, click on the link with the text "Group by companies", which is located under the tracking statuses.
If you have any difficulties with the statuses in English, click on the link with the text "Translate to Russian", which is located under the tracking statuses.
Carefully read the "Track code information" block, where you will find estimated delivery times and other useful information.
If, when tracking, a block is displayed in a red frame, with the heading "Pay Attention!", Carefully read everything that is written in it.
In these information blocks, you will find 90% of the answers to all your questions.
If in the block "Pay Attention!" it is written that the track code is not tracked in the country of destination, in this case, tracking parcels becomes impossible after the parcel is sent to the country of destination / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived at Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.
To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery deadlines calculator"
If the seller promised that the parcel would arrive in two weeks, and the parcel travels for more than two weeks, this is normal, the sellers are interested in sales, and therefore they are misleading.
If less than 7 - 14 days have passed since the receipt of the track code, and the package is not tracked, or the seller claims that he sent the package, and the status of the package "the item pre-advised" / "Email notification received" does not change for several days, this is normal, You can read more by clicking on the link:.
If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail.
If your previous orders arrived in 2-3 weeks, and the new package takes more than a month, this is normal, because. parcels go by different routes, in different ways, they can wait for dispatch by plane for 1 day, or maybe a week.
If the parcel left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who carries a parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, be scanned, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.
If you do not understand the meaning of such statuses as Acceptance / Export / Import / Arrived at the place of delivery, etc., you can see the transcript of the main statuses of international mail:
If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.
If, based on the above, you did not understand anything, read this instruction again, and again, until complete enlightenment;)
The national postal service in Switzerland is called Swiss Post. It is a state-owned logistics company based in Bern. Serves the successful functioning of the Swiss postal turnover of more than 60 thousand people throughout the country.
Swiss Post - Swiss Post
Switzerland is a country high standards and quality work. Therefore, it is not at all surprising that postal service does its job just fine. And this is not a subjective opinion, but a generally accepted fact: the Swiss Post parcel tracking rating is brilliant, above average. All parcels arrive quickly and safely. The average delivery time is 2 weeks, less often - 3-4 weeks.
In addition to the standard functions that all mail perform - delivery, courier departure, issue of stamps, issue of printed periodicals and correspondence processing, the Swiss organization also provides hybrid mail services. This is the possibility of delivering ordinary paper mail using electronic methods. Swiss Post: track the parcel by number Swiss quality has already become a household name. But in order to buy something in a Swiss store, it is not necessary to fly to Zurich or Geneva. After all, now there is an opportunity to order what you want via the Internet and wait for delivery to your city. It's simple, convenient and reliable.
For Swiss Post customers, tracking an order is a quick and easy process. For it, you only need a verification individual code. Swiss Post assigns a track number to all postal items. It is issued by a postal employee along with a receipt. That is, the seller who arranges the delivery should take care of this. He sends the customer a track number in a response letter after sending.
Swiss Post: tracking postal items on the website website
To track a Swiss Post shipment, simply enter your unique tracking code in the column on our website and click "Search for a shipment". The service will automatically create a history of the territorial movements of your purchase, so you can easily calculate the estimated delivery time.
Our service works quickly, and finding the package does not matter for tracking. This approach to movement control saves time and nerves.
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