How to track by number?
Delivery types
C.O.D
Delivery terms
Delivery methods
Amount payable
Payment Methods
In this section you will find a modern and convenient service for fast and accurate tracking of parcels, cargo and postal items delivered by the Four Sides courier service. This company provides services for the express delivery of parcels, cargo and postal items throughout the territory Russian Federation and beyond. The Four Sides company has been operating in Russia for more than 7 years and has a wide network of branches located in large cities. This company provides the population with a wide range of courier and postal services as well as transportation services. This enterprise is developing dynamically, having earned great popularity. high quality transportation of goods and the minimum terms of their delivery.
With the help of this service, in just a couple of minutes you can track the exact location of a parcel, cargo or postal item delivered by Four Sides courier service.
How to track by number?
Tracking the transportation and delivery of a parcel or cargo by the Four Sides courier service is quite simple: to do this, you need to enter a barcode identifier (track number) in the “# Tracking number” box. It contains 13 characters, including letters and numbers. You can find this identifier or track number of the postal item on the invoice or receipt, it is located under the barcode. When entering, pay attention to the fact that capital Latin letters should be used. After entering it, click on the "Track" button or press the "Enter" key.
What are tracking numbers
When a shipment is registered by the Four Sides courier service, all parcels, cargo and packages are assigned a unique number. These track numbers are assigned in accordance with the S10 standard of the Universal Postal Union and contain 13 characters. The first two are letters of the Latin alphabet, followed by 9 digits, after which track number two letters of the Latin alphabet complete the track, denoting the code of the sending state. For Russia, these are the letters RU.
Track number courier service"Four Sides" looks something like this:
Delivery types
International express delivery to 207 countries of the world;
Express delivery all around Russia;
Air, auto and rail delivery of mail and cargo in Russia.
Why can't I track my package?
How to track by number if your tracking request failed? The Four Sides courier service works smoothly and reliably, so situations where it is impossible to track the package are quite rare and most often caused by two reasons:
- The track number was entered incorrectly in the "# Tracking number" box. Carefully check the correctness of its introduction.
- The package has not yet been registered in the Four Sides database. According to the rules of this courier service, the parcel must be registered in the database within 24 hours after it arrives at the warehouse of the department. Try again to track the parcel by track number the next day.
C.O.D
When sending a parcel or cargo, you can order cash on delivery. This means that the recipient, in order to pick up the parcel, will have to pay its cost. The cost of the parcel indicated by the sender when sending it, after payment by the recipient, will be returned to the sender.
Delivery terms
The Four Sides company cares about the quality of the services provided, therefore it delivers and transports parcels, cargo and postal items to almost anywhere in the world in 7-10 business days.
Delivery methods
The courier company "Four Sides" provides its customers with services for the transportation and delivery of parcels, postal items and cargo to the warehouse of the company's branch or by targeted delivery to the recipient's door.
Amount payable
Upon receipt of the parcel or cargo, the manager will tell you the amount to be paid. It includes the amount of cash on delivery (if indicated), as well as the cost of delivery of the cargo or parcel by Four Sides. The amount payable will be calculated in Russian rubles.
Payment Methods
Four Sides has two payment options:
- Cash. To be made in cash upon receipt of a parcel or cargo from the company's warehouse or upon delivery by a courier to the specified address.
- Cashless payments. In some branches of the Four Sides company, there is the possibility of cashless payments with Visa or MasterCard payment cards.
How to receive a parcel or postal item?
In order to receive a parcel or postal item, you need to come to the Four Sides office indicated in the appointment and present a document proving your identity. This can be a civil passport, a foreign passport, a military ID, a certificate of release, or another identity card that temporarily replaces a passport. In some cases, it is possible to receive a parcel on a driver's or pensioner's license. If the address of the recipient is indicated in the shipment, then the parcel, cargo or postal item will be delivered to his address to the door.
To track your package, you need to follow a few simple steps.
1. Go to home page
2. Enter the track code in the field with the heading "Track the postal item"
3. Click on the "Track package" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the last status.
6. Estimated delivery period, displayed in the track code information.
Try it, it's not hard ;)
If you do not understand the movement between postal companies, click on the link with the text "Group by companies", which is located under the tracking statuses.
If there are any difficulties with the statuses on English language, click on the link with the text "Translate to Russian", which is located under the tracking statuses.
Carefully read the "Track code information" block, where you will find estimated delivery times and other useful information.
If, when tracking, a block is displayed in a red frame, with the heading "Pay Attention!", Carefully read everything that is written in it.
In these information blocks, you will find 90% of the answers to all your questions.
If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arrival in Moscow Distribution Center / Item Arrived at Pulkovo / Arrived at Pulkovo / Left Luxembourg / Left Helsinki / Sending to Russia or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.
To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery deadlines calculator"
If the seller promised that the parcel would arrive in two weeks, and the parcel travels for more than two weeks, this is normal, the sellers are interested in sales, and therefore they are misleading.
If less than 7 - 14 days have passed since the receipt of the track code, and the package is not tracked, or the seller claims that he sent the package, and the status of the package "the item pre-advised" / "Email notification received" does not change for several days, this is normal, you can read more by clicking on the link:.
If the status of the mailing does not change for 7 - 20 days, do not worry, it normal phenomenon for international mail.
If your previous orders arrived in 2-3 weeks, and new package rides for more than a month, this is normal, because. parcels go by different routes, in different ways, they can wait for dispatch by plane for 1 day, or maybe a week.
If the parcel left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who carries a parcel from one city to your home. For it to appear new status, the parcel must arrive, unload, be scanned, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.
If you do not understand the meaning of such statuses as Acceptance / Export / Import / Arrived at the place of delivery, etc., you can see the transcript of the main statuses of international mail:
If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.
If, based on the above, you did not understand anything, read this instruction again, and again, until complete enlightenment;)
“We have been delivering parcels to important customers for many years, we are constantly growing and improving our services, this is our third production site. But our Scamax has been standing right in the center of the operating room for the eighth year now, and documenting every operation, it is an ultra-reliable element of our logistics system. We tried: not a single scanner is suitable, this one works by itself, in the production center, with any employee. He monitors the accuracy of our work, and we do not care for him .. "
Maxim BAKIN, CEO Delivery agency "FOUR SIDES", Moscow
The working process
For customers of the 4sides delivery agency, it is extremely important to be able to track the movement of goods in transit. The client receives delivery data on the company's website in the tracking system 24 hours a day, 365 days a year. For almost 8 years, the ELAR Scamax industrial scanner has been helping to solve this problem. Shipments are tracked by a unique identification number contained in the address form (waybill), which is scanned at collection / delivery points. The entire process of documenting the process of cargo delivery is automated as much as possible. As soon as an application for cargo delivery reaches the 4sides call center, the operator enters the client's data into the information system. Software automatically sends the application to the courier who works in the corresponding area of the city. In the evening, all the goods collected during the day by couriers enter the sorting center. Cargoes are distributed in directions and sent to regions and foreign countries.
When distributing goods in the sorting center, address forms are processed on the ELAR Scamax scanner. There is also an automatic recognition of the identification number of the form (barcode) and its binding to the corresponding electronic image.
Simplicity and convenience
According to 4sides CEO Maxim BAKIN, the company does not have a special operator who scans documents on Scamax. The sorting center specialist independently digitizes the forms as needed. Extremely simple operation, intuitive interface allow you to work with the scanner without any prior preparation.
An electronic copy allows you to document and verify the operation, insure against the loss of a document, speed up processing, and eliminate any errors. When you scan the barcode for the first time, all information about the sender and recipient, along with a copy of the invoice, is already in information system 4sides, which speeds up the processing of the shipment when moving it through the intermediate stages of transportation.
Reliability and efficiency
The system for tracking the movement of goods using electronic copies of documents has been proving its effectiveness for more than one year in a row. During this time, the location of 4sides has changed four times. Over the past seven years, all the equipment in the company's office has been completely updated: generations of computers have changed, dozens of barcode scanners have served their time. But the document scanner ELAR Scamax still effectively copes with its tasks. “We tried using other scanners – broaching, industrial scanners of other brands. But they just couldn't handle the pressure, the quality requirements,” says 4sides CEO. “Scamax suits us completely. We have to spend money on consumables, but all the costs for the purchase and operation of the scanner have long been paid off.”
Company
The 4sides delivery bureau www.4sides.ru dates back to 1997. Today the company provides a wide range of transport and logistics services throughout Russia and the CIS. 4sides has built a large distributed agent delivery network, stretching from Kaliningrad to Vladivostok, from Makhachkala to Petropavlovsk-Kamchatsky. Every day, the company's operators process up to 120 applications for express delivery, cargo delivery and logistics services. "4sides" always tries to meet the needs of its customers and make deliveries even to the most inaccessible places. Where this increases the speed and efficiency of delivery, the company interacts with large "system" partners - DHL, TNT, UPS, FedEx. 4sides has its own fleet of vehicles, including trucks for the delivery of goods to airports, St. Petersburg and other nearby cities, as well as courier vehicles for collecting goods from senders.
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