In 2017 mobile operator Yota has radically changed all its tariff plans, completely abandoning tariff plans with unlimited mobile internet for smartphones. After the introduction of new tariffs, users noticed that the cost of all operator services has increased significantly, but their quality has significantly decreased. Not so long ago, the editors of the site wrote that, and most of the reviews are negative.
After analyzing the reviews of the Yota application in the Google Play store for the Android platform, it turned out that there are approximately 2-3 bad reviews for approximately one good review. However, the rating of the entire application is quite positive, but if you look at the messages of real subscribers over the past couple of weeks, you can see a lot of negative reviews. Many desperate subscribers, disappointed with the quality of services of their once beloved operator, told the terrible truth about speed mobile internet and the "old unlimited", which the company is trying in every possible way to eradicate.
Yota subscribers in the reviews for the application of the same name in the Google Play store in the past few weeks have been actively writing that the speed available to the mobile Internet on old tariff plans, which still had real unlimited unlimited, has dropped many times. Some people cannot even update applications on their smartphones, and you can forget about watching HD videos online.
A Yota employee responds to some reviews according to a template. It claims that the speed available is independent of the SIM card or data plan. However, most users do not believe in this at all, because on tariffs with the “old unlimited” everything works so badly that sometimes it is not even possible to communicate via voice communication through instant messengers. Many subscribers are sure that the operator deliberately "cuts" the connection speed, limiting it to a minimum in order to force them to switch to new tariff plans, where no one reports such problems.
In particular, Maxim Kalinin, a subscriber of the Yota operator, claims that the speed of mobile Internet on the “old unlimited” for downloading ranges from 1 to 3 Mbps, and for uploading it barely reaches 0.5 Mbps. In order to verify the plausibility of his hypothesis, he installed a SIM card in the same smartphone with a new tariff plan, where you have to pay for every gigabyte of Internet traffic. As a result, according to him, the speed of the mobile Internet instantly increased to 30 Mbps, that is, more than 10 times.
In addition, desperate Yota subscribers told the terrible truth about the instability of the connection. It is noted that if there is a large crowd of people in some place, then the speed of the 4G LTE Internet drops to 2G or even lower, which leads to an almost complete lack of access to the network. Some write that technical support, which takes a very long time to respond, recommends downloading some files or updating applications at a time when the load on the base station is minimal, that is, at night, when everyone is sleeping.
From all this, it adds up an unambiguous opinion that the cellular operator Yota deliberately "cuts" the speed of the mobile Internet on the tariff plan with the "old unlimited", which was available for connection last year. This is done on purpose so that subscribers switch to new tariffs with limited Internet traffic, which is much more profitable for the operator.
In addition, since Yota operates on the infrastructure of the MegaFon operator, its subscribers are most likely to receive the data and voice bandwidth last, which leads to critical problems with the unavailability of mobile Internet and voice services. It is because of this that in some places it may not be available to the network at all, although the smartphone will show a full reception antenna.
The editors of the site are absolutely neutral about the Yota mobile operator and only cite real facts about what desperate subscribers are dissatisfied with. Anyone can check the accuracy of this information by simply viewing latest reviews to the application of the same name in the Google Play store.
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Previously, networks from G to H + were enough to access the Internet, but on this moment modern man Those who want to always have quick access to any information simply need more advanced signaling technologies. Therefore, several years ago, manufacturers began to create a new type of network - LTE (4G). Now it is quite difficult to find a high-quality device capable of working with LTE technology, but it is quite possible. Relatively recently, Yota conquered the market with a fundamentally new 4G LTE modem with Wi-Fi distribution.
Technical characteristics of Yota 4G LTE Wi-Fi modem:
- LAN communication standard: IEEE 802.11 b/g/n 1×1;
- Built-in multi-band antenna;
- Single color indicator light (blue);
- Software for Internet access is pre-installed in the device's memory;
- USB connection;
- Dimensions: 92x35x13 mm;
- Weight: 50 g;
- Service life: 1 year.
But sometimes users who decide to buy a modem are faced with the problem of non-working devices and rush headlong to the store to return unusable goods, although these problems are most often easily solved. So, we will try to analyze all types of problems with a non-working Yota 4G (LTE) modem, their causes, as well as solutions.
Causes of problems with the Yota 4G (LTE) modem
Main possible reasons problems with the Yota 4g (LTE) modem, from the most obvious to requiring the expenditure of certain efforts to correct:
- Incorrect or "knocked down" setting.
- You do not have the required drivers.
- There is no signal.
- Network problems.
- You just forgot to pay for the Internet.
- Viruses.
- Mechanical damage.
Yota 4G (LTE) modem settings
Let's start from the very beginning - directly from the installation and configuration of the modem. First you can try to read the instructions - sometimes this item helps. If it doesn't work, try checking the instructions below to see if you did everything right.
On Win XP/Win7 back in 2012, there was a problem that the modem's LED, when connected to a computer, was constantly on, demonstrating the connection, and the YotaAccess program wrote "Connect the modem." In this case, nothing will help you, except after loading the operating system, remove and insert the modem back.
Step by step setup:
Problem with drivers
If you upgraded to Windows 10, and the modem you bought went on sale earlier, then the drivers for it are outdated and you need to download new ones.
See how the modem was determined by the operating system. This is done in Device Manager. If everything is fine, you will see the inscription in the list of modems “Modem yota 4g lte”, if everything is bad, the system will display it incorrectly (For example, “Unknown device”), and there should not be an orange triangle with an exclamation mark next to the name.
How to fix it: Simply download new drivers. Better from official or trusted sources.
How to install the driver:
- Remove the device from the computer;
- Run the downloaded driver installer (this requires administrator rights);
- Follow the installer's instructions;
- Wait for the installation to complete and restart your computer.
Check visibility again using Device Manager. If the modem is still not recognized, then you have installed the wrong driver. Start from the beginning.
No Yota signal
Naturally, if it doesn't work Internet Yota, and the modem is blinking properly, the first step is to check the signal level. It is possible that it is either simply weak or absent altogether.
The fact is that Yota is a rather young provider in Russia and does not have such a large number of towers that, like MTS, Megafon and Tele2, to catch the Internet sometimes even outside the city. Near the towers, the Internet will be incredibly high-quality, but in places far from it, the situation is sometimes deplorable.
Occasionally, this is solved by moving the computer to another corner of the apartment, no matter how strange and stupid it may sound. Try checking the network in in public places. In the worst case, you will have to change the provider and, therefore, the modem (unless you want to risk and reflash it).
Network problems
Sometimes there are isolated cases of network failure. This is quite a common occurrence, from which no provider is immune. The reason may well be even weather conditions. If you think that this is why the Yota 4G (LTE) modem is not working, then call Yota support and find out what happened. Soon the cause of the problem will be eliminated and the connection will be restored. In addition, when you explain your problem, consultants will be able to help you or offer to send a wizard.
You forgot to pay for internet
This, I think, does not need to be explained. You can pay for the Internet:
- at a bank branch;
- Through an ATM;
- Through terminals QIWI, Eleksnet, Kibreplat, etc.;
- Through the Yota office;
- On the website of the Yota provider;
- Using an online bank or internet wallet;
- Through intermediary sites (For example: Payment.ru, Paid.ru, PLATfon.ru).
Do not forget to clarify the exact cost of payment for your tariff plan.
Viruses
If no dancing with a tambourine helped, then you should check the Yota modem for viruses. To fix such problems on your own, it is enough to scan your computer with antiviruses, and then cure potentially dangerous objects. Processes that cannot be cured should be removed or quarantined. After that, it is worth cleaning the registry, for example, with CCleaner. In the end, you must (as always) restart your computer.
Mechanical damage
You can show your computer and modem to specialists so that they can diagnose devices (this also applies to viruses). If they tell you that the problem is in the modem, feel free to take it to the store under warranty if you have time. If the cause of the breakdown is yourself, then it is better to give the device for repair.
Problems can appear on any technique, both Chinese and American, not a single device is insured against breakdowns, no matter if it is on Android or iOS. Therefore devices Apple also experience communication problems, they may also not be recognized by servers, and failures may occur in the software itself. If you want to connect your iPhone or iPad to Yota and the devices do not detect the connection, perhaps the problem is in the settings, and not in the operator. We will analyze the main causes and ways to eliminate them.
Common Causes of Communication Problems on iPhone
If there is no Iota network on the iPhone, this is an occasion to see if the SIM card is inserted correctly and if it has not moved, if this is the first time. If everything is set correctly, and the phone is in good working order and has already worked well in other networks, the device should independently automatic mode connect to the network and register the parameters. You are required to activate data transfer in order to start using the full functionality of mobile and Internet communications. Sometimes it happens that the iPhone does not catch the Iota network, then you need to look for problems elsewhere, it can be:
- Lost Iota connection due to lack of coverage;
- There was an accident at the mobile station;
- Problem SIM card;
- Software failure, reinstallation required;
- The point is in the “hardware” - the device itself broke.
These are all the reasons, we will analyze them in more detail and find out how to eliminate them.
If communication is lost due to poor Iota coverage in the area
All mobile operators install base station towers in the most densely populated areas - where there are more users. If your area is not densely populated, the operator may not have reached you yet. More often it happens in wastelands, on highways between cities, in the forest, in open areas. Sometimes communication problems arise in residential areas, the weather or geography becomes the cause of interference - lowlands, dense forests, dense buildings.
When you are out of network coverage, you will not be able to make or receive a call, surf the Internet, or write a message. Try to move to a longer distance, closer to settlements, power lines, go to a hill. If you find yourself in an empty area, the Iota signal will not be available on any device, not only on the iPhone, the problem is in the coverage itself. Before you go somewhere with a working, working phone using the Iota network, check up-to-date information according to the coverage map on the official website of the operator.
If there is no connection due to an accident at the Yota base station
To enable subscribers to make calls and use other features of a mobile device, operators cellular communication build complex stations with professional equipment that requires constant technical support and the work of hundreds of specialists. Only with constant round-the-clock monitoring of devices and lines, transmitters and satellites can . Sometimes there are glitches, but they are monitored and quickly fixed. Rarely, serious accidents occur at the sites, then the connection is broken or completely disappears for several hours or days.
If the connection on the device is not detected or there are constant signal interruptions, the problem may not be in the iPhone, but in the network on which the repair or maintenance is taking place. If the signal just disappeared for a short time, this will not damage the device, it just needs to be rebooted.
Waiting for a signal to appear in a standard situation may not be a problem, but at critical moments there is always communication with the police or ambulance, firemen or rescue service - emergency numbers work regardless of the operator and even your account balance.
If the connection on Iota disappears and appears periodically, and you want to find out the reasons, call Yota operator technical support by round-the-clock number: 8-800-550-0007.
No connection due to a problem with the SIM card
Yota is a major mobile operator in Russia, its coverage map is quite wide. If your iPhone does not receive a signal and the problem is not in the area, then it may be in the SIM card itself. This is not necessarily its poor physical fit, perhaps you just connected the wrong SIM card. Among the different tariff plans that are tied to the equipment, there are special ones designed for a specific device - a smartphone, tablet, router or modem. If a SIM card is intended for tablets or "smart" gadgets, then in a smartphone or modem it will catch the Internet at a low transmission speed. For iPhone, buy a SIM card for smartphones, and for iPads - special SIM cards for tablets with the appropriate tariff and speed.
Also, the SIM card may be damaged, then the iPhone or iPad devices will not work. The damage may be in the microchip, the cause may be a banal scratch. Therefore, in the operator's offices, people often apply for a change of SIM card. To check the health of the iPhone, test another SIM card on it, if it works - replace your SIM card from Iota in the service center - this happens for free while maintaining the number and all connected services.
When Your iPhone Needs Repair
The phone can be damaged not only from the outside from falling or dipping into water, but also from the inside. The processor or other parts of the hardware platform can fail for various reasons. To see if your iPhone or iPad is working, insert a SIM card from another operator into it. If there is still no communication signal, this means that the device has broken down and needs to be repaired from the inside. If the warranty period has not yet passed, take the gadget to the store, if it has passed, then to a specialized service center.
When an iPhone needs a flashing
Software crashes are also a common problem. iOS is no less immune from this than Android. If the software does not work properly, it is reinstalled - flashed. The problem was observed in the first models - 5 and 6 series. These devices may have a problem registering to the 4G LTE network. If you want to use Yota's 4G connection on an iPhone, then reboot the data, for which:
- Open the smartphone settings in the "Networks" section and manually disable LTE;
- The device will automatically re-register to a lower generation - 2 or 3;
- Open the phone settings and in the "SIM programs" section, manually select Yota;
- In the networks settings, switch back to LTE.
You can manually do this on your home network, if you are roaming, automatic updates will work.
You do not need to set up an access point if the telephone connection is working, as this may not be the problem. If after the settings the problem is not resolved, contact the technical support of the operator.
famous cellular yota operator is popular for a reason. Among its services are not only access to the network, but also the most modern data transfer protocol - 4g, due to which browser pages are loaded almost instantly. And what should users do if the yota Internet does not work for no apparent reason?
There can be several types of breakdowns. In each case, they will be accompanied by certain signs. In particular, these features include:
- the modem does not connect to the Internet;
- there is no connection to the computer;
- no online registration.
To determine the methods for solving the problem, it is necessary to carefully study all types of breakdowns by iota and choose the best solution. It is important to emphasize that problems with the Internet and fixing the breakdown yourself can lead to large malfunctions, the elimination of which will be costly. Before starting an independent repair of a modem or phone on eta, evaluate the risk of equipment damage.
There can be a large number of reasons why the Internet does not work. A significant part of the damage or failures can be eliminated independently using the simplest actions. These reasons include:
- Changing climatic conditions. Strong wind, rain or other precipitation can cause the internet to slow down. Study the weather conditions, contact the operator and find out if they can affect the quality of communication. If the reason that the network slows down lies in the weather, it will have to wait.
- Failure. If the Internet does not load well, you should contact the operator and clarify the possibility of a network failure. Even with modern reliable equipment, the provider is not immune to such minor problems.
- No money. If you are worried why there is no Internet, check your balance first. Perhaps you just ran out of funds in your account and need to replenish it. Use the automatic recharge feature to avoid such problems.
- Low or no signal. If the provider's network does not catch, then you are in a place where there is no coverage. That is, the signals from the tower simply do not reach your modem or mobile device. Try changing your location or boosting the signal.
- Equipment breakdown. If, after all these checks, the Internet iota still does not work, the reason may lie in the breakdown of the equipment. A malfunction of the modem, computer or even phone - all this will lead to a lack of access to the world wide web.
- crash software. In the event of a software failure, you may also experience slow Internet connection or no network. Check if the application works, reinstall it and start the modem again.
- Virus software. If you downloaded applications and installed them, you could also install viruses. A large number of such programs block the work of the provider, its software or the network card of the computer. Run an antivirus program on your computer and check for malware.
Yota internet not working on android
In addition to computers with a connected modem, the network can also disappear on an android or other type of smartphone. In this situation, you should pay attention to the connection to the access point. Unfortunately, on Android it is quite common for the system to automatically turn off the access point for no apparent reason.
If the reason for the lack of access to the network on the phone is a shutdown, it will be enough to restart the program. Similar situation may occur when crossing several network coverage areas with entry into the “dead zone”. On such trips, it is important to check whether there is a connection or the phone is no longer registered on the network and you need to reconnect it.
To connect on a tablet or other devices on the Android network, you must perform two steps:
- reboot the device;
- enable 2G network and disable it.
If page loading also continues to work slowly or there is no network at all, you need to contact the operator or find a better coverage area. It is better to use both methods so that the low speed returns to its previous performance.
Ways to solve the problem
Having not found the reason why this does not work, and using all the options for solving it, you need to contact the operator. You can use several methods for this:
- To write a message. If your speed has dropped, but you still have access to the global network, write a message to the operator, taking a screenshot of the program and checking the connection speed.
- Call. If the Internet is not available, the operator can be allowed to service number and apply.
- Write SMS. If you do not have access to the network, you can send an SMS to the operator with a request to check the connection and network equipment.
The new generation of 4G wireless communication differs from its predecessor 3G in higher speed and stable signal. Work in networks of the fourth generation of the LTE standard is offered by many domestic providers, including Yota. Despite the excellent speed characteristics, even for this innovative technology in some cases, an additional amplifier of the Yota signal received by the subscriber is required.
So far, wireless communication is not stable and is very dependent on some external factors, especially if the user lives outside the city far from the base station. In addition, “air” technologies have always lost out to conventional wired Internet in terms of speed and continuity. The introduction of fourth-generation communications, of course, has become a breakthrough in the field of telecommunications, but still not enough to overtake the cable counterpart in terms of basic characteristics.
The functionality of wireless equipment can be affected by many factors. An amplifier for a Yota modem or router will help to compensate for the distortion.
The user can carry out an independent installation of the Yota amplifier, which is offered to be bought from the provider, or a home-made device made on its own. Installation of such equipment will help Eta subscribers avoid problems with the wireless communication channel and increase the signal strength.
Before starting to amplify the received Yota wireless signal, the user should deal with the reasons that have a negative impact on the quality of the Internet connection. Negative factors that reduce traffic speed and worsen the strength of the transmitted impulse include:
- intensive "parsing" of traffic in the network during peak hours;
- distance from the base station;
- simultaneous connection to a dedicated channel of several mobile or stationary devices;
- adverse weather conditions;
- rugged terrain;
- metal structures and reinforced concrete walls;
- a large amount of furniture in the room, which is an obstacle to the passage of a radio pulse;
- corners in the room and so on.
This is just a small list of what affects the quality of communication. And it should be understood that a signal amplifier for a Yota router or modem is not able to eliminate all types of negative factors. If the speed of the Internet connection has dropped due to heavy network congestion, then the user will not be able to improve the signal in any way.
Influence of metal boxes and wall corners
Super high frequency (SHF) signal Yota has a greater penetrating power than light waves. It can pass through opaque objects without compromising the quality of communication, as long as such objects do not conduct electricity. When passing through the conductors, there is a distortion of the ultra-wideband radio signal that provides the wireless channel of the Internet connection. This phenomenon is observed in a reinforced concrete house or in a room where there are various types of metal structures.
Nearby houses, and even the corners of the walls in the room, also distort the microwave signal, creating a "reflection". The result is an interference pattern of minimum and maximum signals. How can the quality of Yota 4G Internet be improved in such a situation?
First you need to try to change the location of the modem or router, following the indications of the link indicator. You need to move slowly in the room, moving the equipment horizontally and vertically. Usually around the window, the speed and quality of the wireless connection improves. The modem connected directly to the computer for the convenience of moving it around the room must be switched to a USB 2.0 extension cable, which will allow you to maintain an acceptable data transfer rate. To comfortably move the modem, you need to use a cable with a length of at least 7 meters.
How to amplify the Yota signal
Before amplifying the signal of the Iota Internet connection, you need to measure it. This will determine the area of stable reception. How to check the 4G signal level of the Yota modem? To evaluate this indicator, you should use a special service provider. Measurements should be taken not only indoors, but also outdoors. If the radio signal is more stable outside the house, then the Internet amplifier from Yota will have to be installed outside, while not forgetting to protect it from atmospheric factors.
Although routers and modems sold by the service provider have a built-in antenna, it is usually not strong enough to significantly improve the signal. An antenna purchased from a provider can serve as an additional amplifier in specialized outlets or made by hand.
External antenna for signal amplification
If the user is far from the base station, then he can purchase a ready-made antenna from the operator. You will need to install the Yota amplifier in a place with stable signal reception. Buying ready-made equipment is the easiest way to increase the power of the Yota 4G LTE RF pulse.
Wi-Fi repeater - add Yota router coverage
You can implement an improvement in the quality of Yota communication for a router by extending the existing network. Routers have several channels, on which the physical and functional characteristics of signal reception can be different. To change the channel, you need to enter the device configuration and select the one that has a more stable signal.
How to improve Yota reception with your own hands
How to improve the Yota modem signal level if it is not possible to purchase an antenna from a provider or in a store? In such a situation, the Yota signal will help to strengthen home-made devices. They are quite enough to increase the power of the Yota signal even when the user is far from the base station.
An antenna for a city apartment or cottage can be made from improvised means. For this, a metal or aluminum cover, foil, metal grill are suitable. Connect an amplifier for 4G Internet from Yota to apartment building or a private cottage in this way can be done in a couple of hours. At the same time, a home-made device will perform its functions not much worse than expensive branded equipment.
can amplifier
If there is no stable coverage in the room, is it possible to amplify the Yota 4G signal for a router or modem? The subscriber will be able to “raise” the Yota signal in such a situation by making a 4G modem amplifier from Yota from an ordinary beer can. For this you need:
- calculate the dimensions of the antenna from the can;
- determine the location of the nearest base station;
- find out the geographical coordinates of your home and the found base station;
- calculate the direction azimuth to the selected base station from home;
- use the compass to set the direction of the can antenna.
It is best to install such an amplifier by the window.
Lattice Amplifier
To improve erratic reception Yota LTE, you can use a metal grill as an antenna, to which you need to attach the modem. Such a structure is fixed in the location where the most high speed internet connections. The grille should be directed towards the base station. If such an antenna, which improves the low 4G signal from Yota, is installed outdoors, the equipment attached to it should be protected from precipitation.
foil reinforcement
How to make Yota signal reception stable if there is no special equipment nearby? For the manufacture of the antenna, you can use ordinary foil, turning it into a hollow cylinder to which you will need to attach the modem. This does not require any specific skill. To make a home-made device of this type is within the power of any user.
How to improve the quality of the Yota signal in a private house located in the suburbs? In this case, a pseudo-satellite, which is assembled from:
- colander, aluminum pot or bowl (stainless steel utensils are also suitable);
- foil material;
- a metal grill or an old umbrella;
- USB extension cable 5 m long;
- two screws.
To assemble a pseudo-satellite device, you will need:
- make two holes in a metal dish;
- place the foil material and secure with the USB cable connector so that the upper part of the “whistle” is in the center.
Then a homemade amplifier must be installed in the place of a stable signal.
How to strengthen the signal of a Yota 4G modem with your own hands using an omnidirectional antenna
Users themselves will be able to make a Yota active amplifier in the form of an omnidirectional antenna, which is used to receive television broadcasts. In order to make it, you will need to acquire:
- 50 ohm cable with BNC connector;
- soldering iron;
- glue gun;
- with a knife;
- ruler;
- awl.
The cable is exposed 4 cm from one end. The wire twist is unraveled and a screen is made from it. Four screen taps need to be twisted, bent at an angle of 45 degrees and processed with a soldering iron. The base of the beams must be treated with glue and fixed inside the structure. The cable without insulation should be reduced to 3 cm. The same length should be left for the four outlets. After that, the Internet amplifier from Eta is recommended to be placed in the area of \u200b\u200bthe window, where the signal is always more powerful.
Using improvised means, you can independently improve the quality of wireless communication from Iota, especially if the subscriber lives far from the base station and does not have a special antenna.
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