Tracking statuses of a parcel from China (statuses of postal items - China)
Status Collection收寄局收寄 or Acceptance (Acceptance) - means that the parcel has arrived at the China Post.Status Opening出口总包互封开拆 (The parcel arrived at the transit point) - this status means that it arrived at the transit point (nothing to do with opening or opening the parcel)
Status Dispatching出口总包互封封发 (Arrival at MMPO, Processing) - the parcel is sent from one transit point to another
Status Departure from outward office of exchange出口总包直封封发 (Export, Total Export) - the actual sending of a postal item outside of China, that is, the parcel flew out of China and after some time will arrive in the country of the recipient of the parcel. But the nuance is that such a status can be repeated many times until the parcel is actually loaded and sent.
Status NULL交航 - no exact information, most often means that the parcel has passed customs and left China, in rare cases it may mean that it has been returned to the sender.
Status: The item is pre-advised- means that the track number was ordered/purchased electronically (online pre-order), and the parcel has not yet been given away, that is, it has not arrived at the post office (the sender has not yet brought the parcel to the post office and it has not been sent).
Parcel type status Russian Federation: Unknown attribute when tracking a parcel from Aliexpress, this is just the most common status that could not be automatically translated into English or Russian. To understand where the package is and what is happening with the package, track without translation so that the statuses are displayed in Chinese (for example) and then insert these hieroglyphs into Google translator and translate into English, then you will get a normal status with an adequate translation. In short, this is just an error in the translation of the status of the package, and everything is fine with the package itself, so don't worry ..
There are also three-letter designations (Loacation), these are airport codes, often this CAN(Guangzhou), PEK (Beijing) or PVG(Shanghai), although there are others .. To decrypt them, enter in the browser http://www.flightstats.com/go/Airport/airportDetails.do?airportCode=ABC where instead of ABC enter your 3-character code or the second method, go to the IATA website (international aviation office) http://www.iata.org/publications/Pages/code-search.aspx and in the middle of the site you will see a search form, where in the drop-down list select Location code, and in the empty field enter your three-digit code and click on the Search button, in general, as in the picture:
Parcel statuses in destination country
Upon arrival in the country of destination (for example, Russia, Belarus, Kazakhstan, Ukraine), the statuses of the parcels are more clear. By the way, sometimes the package does not immediately reach your city or locality, but goes in transit through other cities, in the same way, when sent from China, the package can even go through neighboring countries, so you should not panic or worry, everything is fine, this is mail. So let's look at the typical statuses of parcels upon arrival in the country of destination, for most countries everything is about the same:Import(Import) - the parcel has arrived (arrived) in the country of destination, it is being processed for transfer to customs.
Reception at customs– is being transferred to customs for clearance.
Customs clearance. Customs Release- the parcel went through everything necessary customs clearance and is being prepared for release from the sorting point MMPO(Site of the International Moal Exchange)
Left the place of international exchange MMPO- the parcel left customs and was handed over to the post office for further dispatch.
left sorting center
- the parcel is sorted and sent to its destination.
Came to the place of delivery- the parcel has arrived at the post office, which means that the parcel has arrived at your local post office and you can already go to receive it even without notification, or you can wait for a notification (usually they bring it to the mailbox, the one in your mailbox).
Delivery to the addressee(Product Delivered) - the package has already been delivered to the recipient, the receipt of the package is confirmed by the recipient.
Problematic and unpleasant parcel statuses
Above, we described the standard statuses of parcels, they mean that the parcel is on the way and goes (eats, flies, floats) to the recipient. It happens that the package can loop or get stuck on one status, the statuses can be repeated, sometimes it can skip some statuses, this is normal and in most cases everything comes fine (sometimes with delays). But there are statuses that make you worry and mean problems:Return. Other circumstances- this status means that something is wrong with your package. And it is returned to the sender. What is wrong can be found out by calling on hotline mail or to your local post office and indicate the track number (tracking number), they will tell you what to do and possible reasons return of the parcel.
Return. return customs- this status means that at the customs stage, your package was turned back, most often if the address is written illegibly or some prohibited goods in the package (for example, spy stuff or something from the prohibited list), this status can also be if customs clearance was required, and the recipient refused to pay and clear the parcel.
Unsuccessful attempt of delivery- this status is most often accompanied by a clarification about the reasons for the failure. This may be Incorrect (incorrect) address, Inaccurate address, Incomplete address, Recipient dropped out, etc. In such a situation, it is important to have time to pick up the parcel from the post office before the parcel storage time has expired (depending on your country, this is at least 5 and no more than 30 days, you can check this at your mail). Sometimes it happens that the postal code is incorrectly indicated and the parcel arrived, but not to your post office, but to some neighboring one (call the post office, tell them the track number and they will tell you which address to pick up the parcel). Sometimes if you don’t pick up the parcel on the first day, then such a status may also appear, so perhaps the mail notification is already lying in your mailbox.
Return. Shelf life expired- most likely you forgot or did not have time to receive the package on time and it was returned back to the sender.
Sending Sending- most likely the parcel arrived at the wrong post office and was redirected to another. Don't worry, this is not a problem and means that the package is moving on, but we recommend that you control this process and such a situation, and then ask what the problem was, so that all your subsequent packages go without such delays and nuances.
How to check the status of a parcel from China?
To do this, we recommend downloading and installing a special plug-in for your browser, which will allow you to track any international mail with one click:For Google Chrome browser: https://chrome.google.com/webstore/detail/aliexpress-tool/
For Opera browser: https://addons.opera.com/ru/extensions/details/aliexpress-tool/?display=eng
For Mozilla/Firefox browser: https://addons.mozilla.org/ru/firefox/addon/aliexpress-tool/
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Deliveries are now in high demand. After all, people are increasingly using online services, in particular, ordering various kinds of goods on Internet sites, among which Aliexpress has become the most popular. At the same time, many people prefer to carry out tracking on their own throughout the entire stage of cargo transportation.
And this is very correct, because thanks to this option, you will be able to find out in time what delays occur, what procedures and points, verification stages are being carried out or will only be carried out.
In general, thanks to tracking, you can get detailed information about delivery. However, to do this, you need to know what the tracking statuses mean. Only their correct understanding will allow you to benefit from tracking.
With international deliveries, you can often meet with the status "Export from the country of departure." many clients courier services I'm wondering what this phrase means. We will consider its meaning in the framework of this article. However, first you need to understand what the export itself means. international mail.
Export is
The word "export" itself comes from the Latin exporto. The same word, in turn, has the meaning of "export of goods and services from the country's port", if we talk about its literal meaning. Buyers of these same services and goods will call the country an importer. That is, when tracking a package, it is important to correctly understand the statuses:
- Export - this means that something has gone beyond the borders of the country.
- Import - this means that something, on the contrary, arrived in the country.
As you can see, there is nothing complicated here.
The meaning of the status Exported from the country of departure
This status is second in order. It is exhibited at the stage of delivery, when the goods are exported outside the country of origin. You can also understand the message in this way: there is still time before the goods are received.
To make it easier, consider an example: Ivan bought headphones from Aliexpress and ordered delivery. The product is in China, and it needs to be delivered to Russia. When Ivan sees “Export from the country of origin” when tracking, this means that the headphones were taken out of China.
One of important evaluation criteria of a particular store on Aliexpress is the ability to track your order. After you have paid for your purchase, within some time the seller will send your order, which you will see by going to the "Tracking" tab.
Further status will change as your order progresses. Statuses like “Accepted by the delivery service”, “Customs”, “Released by customs”, “Left the country of departure”, “Arrived in the country of destination” quite clearly explain to the buyer where his long-awaited purchase is.
But sometimes the wording gets pretty blurry and incomprehensible.
In particular, in the tracking section on Aliexpress you can see the status "Transit in the country of destination". In preparing this article, we looked at many forums where Aliexpress fans share their experience and knowledge. How do buyers understand this information?
It turns out that many, if not all, interpret this status as the fact that the parcel has passed all customs inspections, crossed all borders and is already somewhere near their post office.
But in fact, users rejoice early thinking so. Also, usually for nothing (not always, of course) they scold the native postal operator, they say, how a month or two or three orders can surf the vast expanses of the motherland.
In fact, the incorrect translation from Chinese is misleading. After all, we are all aware of how literal their “translate” is. Read the product descriptions!
But still, you should not blame the Chinese for everything. We also don’t know our mighty and great very well, which is why we are mistaken in interpreting statuses postal items and not only them. Therefore, in order to understand what kind of incomprehensible transit this is, let us turn to the meaning of this word.
For example, Ozhegov gives the following interpretation: transit is the transportation of passengers and goods from one point to another through intermediate points. Other dictionaries give a similar meaning. That is, being or moving at this very intermediate point is transit.
On this, the educational minute of our article came to an end and we see that the destination country cannot be in transit.
“But then where is my order after all, and when will I receive it?” you say. It turns out that for each state have your own channel transit parcels or your country of transit. For the Russian Federation, Ukraine and Kazakhstan, this role is usually played by Hong Kong. That is, all parcels go through it before reaching the country of destination.
So if you saw in the tracking section the status of transit in the country of destination, it should be understood as transit to the country of destination. That is, the order at the transfer point on the way to you and a little more and he will reach your homeland.
Although sometimes it takes quite a bit of time, as the parcel wanders from one sorting center of the transit country to another. And it will take a lot of time before they finally put her on a plane and send her to you.
By the way, sometimes transit not specified at all and you just don't see any changes for a long time. Most likely it is in Hong Kong (if you ordered goods from China to Russia, Kazakhstan or Ukraine) and is located in this moment your package.
But the fact that there is very little left for the departure and it really is already moving around the country of destination will be indicated by the following statuses: »Arrived in destination country», “Issued by Customs”, while this paragraph should indicate your country or the city of your country where the shipment was customs checked next to it.
In addition, when arriving at your post office, its employees must make the following mark, then you will see the status "Waiting at the place of delivery" or "Arrived at distribution center at the place of delivery."
They should, but they don’t have to, as they say, and sometimes postal workers are hacky, and sometimes software mail services fails and the package is already waiting for you, but you don’t follow it, because you don’t know about it.
So, if there is no news for a long time, although the latest status says that order should have arrived, do not be too lazy to contact the post office at the place of residence and persistently ask to look for a parcel from China.
We hope that our, albeit small, article was informative for you and exhaustively answered your question what is transit in the country of destination for parcels with Aliexpress.
And at the end, one more reassuring bonus: if your parcel never arrived, got lost or returned for some reason back to the seller, usually the seller or Aliexpress itself will refund your money.
So there is no reason for strong excitement! But for this carefully keep track of buyer protection terms and do not hesitate to report the problem to the seller, because he is not physically able to track each package and know that yours is stuck somewhere.
Usually stores are quite active in making contact, because their reputation is at stake.
Happy shopping, fast deliveries and so that reality always matches what is in the photo!
After you have placed an order for Aliexpress, the seller packs it and sends it to the post office or to a courier company. And in the tracking status of the track number, an inscription will appearCollection or Accept.This means that the post office has accepted your package. Moreover, the first entry in the tracking system will be available no earlier than 6-10 days, since the post office employees need time to register it and enter data into the database.
Then the parcel will go to intermediate points, which the status will tell us about Opening (Arrived at the transit point). Some parcels go through several intermediate points. This is normal and you should not be afraid. Transit points may have tracking records of when they got there and when they left. The parcel may "hang" in transit points for up to 10-14 days, waiting for further dispatch.
Arrived at Sort Facility – the parcel arrived at the sorting point.
NULL- the parcel passes through intermediate points in China.
After the parcel will pass all intermediate points it may have a status Dispatching. On the this stage the parcel arrived at MMPO, where the shipment is processed and prepared for export. Terms depend on the workload of customs. But the standard is about 3-10 days. Not less.
If the goods have successfully passed all customs procedures, then we see a pleasing status Departure from outward office of exchange (Export). This means that the package has been sent to the country of destination. And it will take at least 10 days before the information appears in the database that the parcel has arrived in the country of destination. As soon as you see this status, then after 5 days you can start tracking the parcel on the mail website of the recipient's country.
As soon as the package arrives in the destination country, you will see the status Import ( Arrival at forward office of exchange). Average time between export and import: 2-3 weeks. If the deadlines are longer, this means that your parcel is just lying and waiting for its turn.
After import, the goods are sent to customs, which we learn from the statuses Reception at customs, Customs clearance ( Held by Customs). As soon as the parcel passes all the necessary procedures, it will have a status Issue or Customs clearance processing complete . And then the tracking status Left MMPO ( Departure from forward office of exchange) .
After it arrives at the correct post office, you will see the status Came to the place of delivery. This means that you need to take your passport with you and pick up your parcel at the post office.
And the last entry that could be- Handed to the addressee. This means that the package has been received.
Have a question? Write it in the comments or contact the chatMany people who are faced with the purchase of goods in foreign online malls are interested in the course of such a process as the export of international mail, which means receiving, in fact, a certain postal item, which is transferred to the mail of the country of destination (in the cases considered here, Russia). The parcel is delivered to the specified place where the international postal exchange and all subsequent export and import operations take place. The entire path of the postal item is the export of international mail, which means the phased passage of all instances in compliance with many rules, which will be discussed below.
Stages
From receiving a parcel abroad to receiving it in Russia by a person whose address, name and surname are indicated in the notice, there are many stages, about each of which information is sent to the recipient and sender upon request. Long haul parcels and all manipulations with it must be transparent, this is what the export of international mail means, which means free tracking of the shipment until it is received at the Russian post office.
The first step in forwarding the shipment to Russian Federation from abroad is the acceptance of the parcel at the post office, for example, China or Malaysia. In the foreign post office, the parcel is accepted and the relevant documentation is drawn up for it to go all the way to the final address. At the same time, a declaration for customs in the form CN23 or CN22 must be drawn up.
The documents
After drawing up the documents, a unique identifier is given to this mail item, with the help of which this export of international mail is tracked. What does identifier mean? This is the barcode printed on the receipt. The sender receives it so that after a while, when the parcel appears in the tracking system, to monitor its movement. If desired and possible, the sender can communicate the index to the recipient.
First, the parcel arrives at the place where it happens, where it is carefully prepared to go through certain procedures, and this is only the very beginning of knowing what it means to export international mail. China, for example, trades very heavily with Russian consumers online, as it has an extensive network of shopping malls. These are Item.taobao, Detail.tmall, Auction1.paipai, and many others, including the world-famous Amazon and Aliexpress. And just from there, the parcels need to be carefully monitored. In the local MMPO there are also Customs, who draw up the parcel for their part and form a dispatch to the country of departure.
Parcel export
If a prospective recipient sees an "export" status while tracking, they need to be patient. This is one of the most time-consuming processes when a postal item is sent from one country to another - from the sender to the recipient. Air transportation may be involved here, but most often delivery is carried out by ground methods.
The speed will depend on the distance of countries from each other purely geographically. And at this stage, when tracking the parcel, the status "export of international mail" will already be known, which means that the parcel goes through the longest stage of the postal journey. The "export" status indicates that the shipment has been handed over to the carrier, and the parcel goes to the MMPO of the recipient country, that is, to Russia, but it follows very gradually.
Timing
About the export delivery time of any international shipments can never be known to anyone. This is entirely dependent on the carrier. The next status is electronic registration parcels - in these or slightly different words, and this means that the seller registered the track code of the postal item on the website of the courier service.
However, the package has not yet been transferred, and a whole week may still pass before the actual transfer. She probably hasn't even left China yet. Export of international mail should change the status to "receiving" or similar to the given word. But this will only mean that the parcel was actually sent from China to Russia. When it is in the "export" status, it is impossible to trace the path. That's when the status changes to "import", you can watch the movements.
The reasons
Since transportation is most often carried out in transit and undergoing all sorts of restrictions, postal items are quite often delayed for a long time. If the parcel does not receive the status of "import" for more than three months, the sender must submit a search request to the post office. The actual shipment to the country of destination does not mean at all that the shipment will soon complete its journey, that is, the export of international mail itself does not indicate this. No one knows how long the departure route lasts at this stage.
This happens because the routes are laid differently every time, a lot depends on the flights, as well as on the formation of the optimal weight. That is, parcels are accumulated to the required amount so that the flight is profitable. For example, Chinese planes carry from fifty to one hundred tons. And no one knows when this flight will gain the desired weight. This stage can take from seven to fourteen days on average. But often more, there are cases when parcels were expected for all sixty days.
Package
With the status "export (content check)", you can be sure that the package is not moving anywhere yet. She was handed over to the customs of the country of departure to carry out inspection and other procedures. As soon as the customs check is completed, the parcel will move towards the country of destination. The status "export (packing)" will mean that the parcel has been successfully examined, it is packed, labeled and ready to be sent to Russia.
With the "transportation" status, everything seems to be clear: the postal item is moving from the sorting center. Most likely - to another sorting center, but already in the direction of the recipient. The same means the status "in transit". Sometimes, as the shipment is tracked, a notification will appear that customs has completed clearance, which will mean that now postal services continue to export international mail. Malaysia (MYKULB - international code), for example, allows you to track your parcels using your own help center, but this does not add speed to parcels.
Customs there
Customs in most IMPOs works around the clock, because this is the only way to check this colossal volume of incoming and outgoing mail from abroad. In addition to customs officers, postal operators also work there - two people per customs officer.
This is what awaits a parcel with the status "customs clearance". The parcel is still in the sending state and is undergoing customs procedures. This is not too fast. If the status says "customs clearance in the country of the recipient" - you can start to rejoice and rub your hands in anticipation.
Customs here
The parcel was transferred to and processed there, simultaneously going through a rather long cycle of functions: processing, customs control, decor. All postal containers receive customs transit procedures, then they are sorted by sections and types of shipments.
Commodity investments must undergo x-ray control, while the customs decides whether to open this item or not. The reason to take the parcel under personal control may be commercial party or orientation to it, where the presence of substances prohibited for shipment is suspected, or maybe just a violation of property rights. The operator at the customs officer opens the parcels, after which they draw up an inspection report and attach it to the shipment.
Other statuses
The status "export of international mail, sorting" means that the parcel is already in one of the many sorting centers, and it is being processed there. In any case, it is already quite close to receiving. It is not known how long it will take to process, but sooner or later the parcel will leave this sorting center. The status "accepted by the carrier" moves the moment of receipt even closer - the order has been transferred to the carrier already local.
Further, different statuses may appear in turn, which speak for themselves: "arrived at the terminal" (probably intermediate, where the parcel will be unloaded again, loaded, processed, labeled and sent further), "arrived at the warehouse" (where it will be unloaded again, loaded and and so on - see above), "located in the small packet processing center" (again, everything is the same as before, but at the end a further route is selected here). One of these intermediate statuses, which makes one feel sad, is "arrival in a transit country". This is a very troublesome business - to track the export of international mail. China (CNSZXA - international code), for example, very often apologizes to customers for long delays.
Postal office
The long-awaited status "arrival at the post office" means that the recipient can already, without even waiting for the postman with a notification, go directly to the post office indicated in the status and receive his parcel. Other phrases in this message may also be used. For example: "Export of international mail of Russia. Arrival at the place of delivery." Ideally, the delivery of the notice by the postman should be made on the same day, but more often it happens differently.
By the way, if the status "the place of international exchange has been abandoned" is received from the Russian post, then you do not need to wait more than ten days, since this is already a clear violation of the delivery time. Feel free to call and complain. Postal workers are required to respond to such a call. The parcel is searched for, immediately a notice of its arrival at the department is issued. And give notice to the postman. Well, if all the worries are over. Because there are also unsuccessful delivery attempts, if the postal operator has to report this in the next status. Moreover, the specific reason for non-delivery is never displayed.
Further actions
After another attempt at delivery, the parcel is transferred to storage until all the circumstances are clarified. She receives the marking "on demand". After a certain time, the failed recipient sees the status of the return of the parcel to the sender. And if he does not immediately contact the post office, which was obliged to deliver the shipment, and does not find out the reasons for non-delivery, then the recipient can already say goodbye to the dream that arrived from Malaysia or China.
Yes, and he is not the recipient then. Unfortunately, this happens very often, as people who use foreign online malls constantly write about in reviews and are advised on forums. So buyers warn each other about poor quality service. For example, Chinese warehouses of online stores receive a lot of criticism.
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