The main responsibilities of a merchant. Job description of a merchandiser. Merchandiser of food products. Reconciliation of store and office databases

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What the merchandiser should know is indicated in his job description. What, according to her, does a merchandiser need to know? Let's figure it out.

Merchandising is a profession in demand. Such a person is a generalist who must have extensive knowledge about the product that he deals with in the organization (acceptance of goods, implementation, quality control, and much more).

What does a merchant need to know?

This specialist needs to be a professional in various issues, which ones? This will be described in the job description of the merchandiser (JD) when he gets a job in the staff of a certain organization.

Job description commodity specialist is a document that is developed either by individual specialists in the organization, or by direct management, which is subsequently approved for each specialist in the state.

For a commodity specialist, as for a specialist of a special category, a separate DI is being developed.

What a merchandiser needs to know in each case depends on where he works. Below are a few job descriptions that differ by the place of work of a specialist. In particular, such places of work as a warehouse and a grocery store are considered.

Warehouse merchandiser job description

What should such an expert know? IN official duties Warehouse manager includes the following:

Knowledge of the required standards, as well as additional documents that are accepted in the organization.
Maintaining the required level of order in the warehouse.
Identification and setting of requirements for products with which the merchandiser works. Promptly inform management of violations of such requirements and take appropriate action.
Product quality check.
Control of the receipt and availability of products in the warehouse, timely purchase of missing products.
Formation of claim documentation for the supply of low-quality products, interaction with the supplier in order to analyze and solve the problem.
Negotiating with customers and suppliers.
Shipment and movement of products according to the company's plan.
Accounting for products and the formation of relevant documentation.
Operational search for missing products.
Making suggestions for optimizing processes in the company in terms of working with goods in the warehouse.
Carrying out inventory work in the warehouse.
Checking compliance with the rules for handling products.

The job description of a warehouse merchandiser, given above, is basic, but depending on the specific organization and its policy, it can be expanded and differ from the one presented.

Job description of a grocery store merchandiser

This specialist has slightly different terms of reference from the specialist listed above, and works with a different category of goods.

The job description for a grocery store clerk includes the following:

Management of instructions and normative documentation adopted in the organization.
Active interaction with the services of the organization (for example, the sales department).
Offer your options for interaction in order to optimize processes.
Interaction with suppliers and tracking the receipt of goods in the company at the right time.
Acceptance and quality control of goods, preparation of relevant documentation.
Formation of goods accounting.
Trainee training.
Timely informing management of negative incidents.
Work in special computer programs.
Continuous professional development.
Maintaining an archive of goods.
Ensuring the safety of goods in the trading floor.
Carrying out collection.
Formation necessary documentation.

The job description for a grocery store merchandiser, given above, is also basic. Each organization may have its own amendments and it can be expanded or narrowed down to specific actions of a commodity specialist.

An instruction is a basic document that not only describes what a commodity manager should know, but also what rights, and not just duties, he is endowed with. This is a document and it is subject to the requirements of the law, imposing obligations on both the employee and the employer.

At the same time, the job description of a merchandiser may differ, depending on the place of work and the specifics. So, in the warehouse, the merchandiser will have his own duties, and in grocery store other. Duties will also differ in, for example, a clothing store or when working as a merchandiser-appraiser.

Before employment, the instruction must be read and signed by the candidate for the position, and its strict observance is direct evidence, on the one hand, of high-quality, and on the other hand, of professional work.

We bring to your attention typical example job description of a merchandiser, sample 2019/2020. Job description of a merchandiser should include the following sections: general position, duties of a merchandiser, rights of a merchandiser, responsibility of a merchandiser.

The following items should be reflected in the job description of the merchandiser:

Responsibilities of a merchandiser

1) Job responsibilities. Determines the requirements for material resources, their compliance with quality standards, specifications and other regulatory documents, as well as concluded agreements. Takes part in determining the compliance of draft plans for the logistics of an enterprise, institution, organization with production plans, in monitoring the fulfillment of contractual obligations, the receipt and sale of raw materials, materials, fuel, equipment and finished products, in the preparation of data for the preparation of claims for the supply of low-quality inventory items and responses to customer claims. Controls the availability of material resources and finished products in warehouses. Communicates with suppliers and consumers and draws up documents for the shipment of products. Participates in the development and implementation of organization standards for logistics, marketing, product quality control, organization of transportation and storage of raw materials, materials, fuel, equipment and finished products. Maintains operational records of the receipt and sale of inventory items, controls the timeliness of the shipment of returnable packaging, and, if necessary, conducts a search for undelivered goods. Participates in carrying out inventories, studies the reasons for the formation of excess excess material resources and illiquid assets, takes measures to implement them. Monitors compliance with the rules for storing inventory items in warehouses, preparing finished products for shipment to consumers, draws up Required documents related to the supply and sale of products, draws up reports in accordance with established forms.

The merchandiser must know

2) In the performance of his duties, the merchandiser must know: resolutions, orders, orders, other governing and regulatory documents of higher authorities relating to the logistics and marketing of products; market methods management; standards and specifications for inventory items, their main properties and quality characteristics; the procedure for developing plans for logistics and concluding business contracts; methods of accounting for inventory items, calculating the need for them; forms of accounting documents and reporting procedures; organization of warehousing and marketing of products; terms of delivery, storage and transportation of inventory items; current price tags and price lists; standards of production stocks of material resources; main technological processes production; nomenclature and range of products; fundamentals of economics, organization of labor and management; labor legislation; internal labor regulations; labor protection rules and regulations.

Qualification requirements for a merchandiser

3) Qualification requirements.

Commodity specialist: higher professional education without presenting requirements for work experience or secondary vocational education and work experience in positions filled by specialists with secondary vocational education, not less than 3 years.

1. General Provisions

1. The merchandiser belongs to the category of specialists.

Category II merchandiser: higher professional education and at least 3 years of work experience as a merchandiser.
Commodity specialist: higher professional education without presenting requirements for work experience or secondary vocational education and work experience in positions filled by specialists with secondary vocational education, at least 3 years.)

3. A commodity manager is hired and dismissed by the director of the organization.

4. The merchandiser must know:

resolutions, orders, orders, other governing and regulatory documents of higher authorities relating to the logistics and marketing of products;
market methods of managing;
standards and specifications for inventory items, their main properties and quality characteristics;
the procedure for developing plans for logistics and concluding business contracts;
methods of accounting for inventory items, calculating the need for them;
forms of accounting documents and reporting procedures;
organization of warehousing and marketing of products;
terms of delivery, storage and transportation of inventory items;
current price tags and price lists;
standards of production stocks of material resources;
main technological processes of production;
nomenclature and range of products;
fundamentals of economics, organization of labor and management;
fundamentals of labor legislation;
internal labor regulations;
rules and norms of labor protection, safety measures, industrial sanitation and fire protection.

5. In his activities, the merchandiser is guided by:

the legislation of the Russian Federation,
Charter of the organization,
orders and orders of employees to whom he is subordinate in accordance with this instruction,
this job description,
The internal labor regulations of the organization.

6. Merchandiser reports directly to ____ (indicate the position of the employee to whom he reports).

7. During the absence of a merchandiser (business trip, vacation, illness, etc.), his duties are performed by a person appointed by the director of the organization in the prescribed manner, who acquires the appropriate rights, duties and is responsible for the performance of the duties assigned to him.

2. Job responsibilities of a merchandiser

Merchandiser:

1. Determines the requirements for material resources, compliance of their quality with standards, specifications and other regulatory documents, as well as concluded agreements.

2. Participates in determining the compliance of draft plans for the logistics of an enterprise, institution, organization with production plans, in monitoring the fulfillment of contractual obligations, the receipt and sale of raw materials, materials, fuel, equipment and finished products, in preparing data for drawing up claims for supplies low-quality inventory items and responses to customer claims.

3. Controls the availability of material resources and finished products in warehouses.

4. Communicates with suppliers and consumers and draws up documents for the shipment of products.

5. Participates in the development and implementation of organization standards for logistics, marketing, product quality control, organization of transportation and storage of raw materials, materials, fuel, equipment and finished products.

6. Maintains operational records of the receipt and sale of inventory items, controls the timeliness of the shipment of returnable packaging, and, if necessary, searches for undelivered goods.

7. Participates in the conduct of inventories, studies the causes of the formation of excess excess material resources and illiquid assets, takes measures to implement them.

8. Monitors compliance with the rules for storing inventory in warehouses, preparing finished products for shipment to consumers, draws up the necessary documents related to the supply and sale of products, draws up reports in accordance with established forms.

9. Complies with the Internal Labor Regulations and other local regulations organizations.

10. Complies with internal rules and regulations of labor protection, safety, industrial sanitation and fire protection.

11. Ensures cleanliness and order in his workplace.

12. Performs within employment contract orders of employees to whom he is subordinate in accordance with this instruction.

3. Rights of the commodity manager

The merchant has the right:

1. Submit proposals for consideration by the director of the organization:

to improve work related to the provisions of this responsibilities,
on the encouragement of distinguished workers subordinate to him,
on bringing to material and disciplinary responsibility of employees subordinate to him who violated production and labor discipline.

2. Request from structural divisions and employees of the organization the information necessary for him to perform his duties.

3. Get acquainted with the documents that define his rights and obligations in his position, the criteria for assessing the quality of performance of official duties.

4. Get acquainted with the draft decisions of the organization's management regarding its activities.

5. Require the management of the organization to provide assistance, including the provision of organizational and technical conditions and the execution of established documents necessary for the performance of official duties.

6. Other rights established by the current labor law.

4. Responsibility of the commodity manager

The merchant is responsible in the following cases:

1. For improper performance or non-performance of their official duties provided for by this job description - within the limits established by the labor legislation of the Russian Federation.

2. For offenses committed in the course of their activities - within the limits established by the current administrative, criminal and civil legislation of the Russian Federation.

3. For causing material damage organizations - within the limits established by the current labor and civil legislation of the Russian Federation.

The job description of a merchandiser is a sample of 2019/2020. Job duties of a merchandiser, rights of a merchandiser, responsibility of a merchandiser.

In times of shortage, the position of a merchandiser was hardly one of the most prestigious and in demand. Since it was he who could get any goods, even the most expensive ones. Over time, this one lost its popularity, but did not become less significant. Now, with the advent of rapid development networks of supermarkets and shops, only an experienced and highly qualified merchandiser can navigate a wide range of goods. A good specialist is first and foremost an expert on product quality, who makes sure that only the best products go on sale.

In different enterprises, depending on their size and specifics, merchandisers may differ somewhat, but basically they include:

formation of a range of goods, preparation of orders
acceptance, quality control, quantity and timing of product sales
drawing up claims against suppliers in case of detection of marriage, low-quality products or failure to fulfill their obligations
verification of accompanying documentation of goods (waybills, invoices, contracts, etc.)
maintaining contact with suppliers,
control of the presence of goods in the warehouse and on the trading floor
participation in the inventory, identification of surpluses and shortages
checking the conditions of storage of goods in warehouses
analysis of the work of competitors
release of goods from the warehouse
study of demand and identification of trends in its change
participation in the formation of pricing policy

The merchant must know:

ways to control the quality of goods
the procedure for concluding transactions with suppliers and their documentation
basics of accounting for goods and determining the need for them
regulatory documents, standards, technical conditions for the storage of goods
trade laws
range of goods sold
warehouse management rules
fundamentals of economics, protection and organization of labor
principles of window dressing and display of goods, rules of product neighborhood
procedure for processing applications for the supply of products
claims
fundamentals of advertising and marketing
safety precautions, sanitary standards, fire protection requirements

A highly qualified merchandiser must have the skills to work in several professions at once. So, for example, he must take control of the display of products on the counter, like a merchandiser, be able to communicate with suppliers, like a sales manager, and also keep a record of the arrival and departure of goods, like an accountant.

Requirements for a merchandiser

Not every person can become a good specialist. The merchandiser must have an analytical mindset for the competent preparation of orders, have a good memory to keep in mind a large assortment of goods and prices, as well as organizational skills to maintain order in the warehouse. And this is not all the requirements that a highly qualified specialist must meet. Here are some of them.

Professional skills:

secondary vocational or higher education
computer skills, it is desirable to be able to work in specialized programs (1C, Excel, etc.)
knowledge of the necessary documentation (standards, sanitary norms storage and sale of goods), trade rules
ability to analyze trends in demand
preferably have work experience

Personal qualities:

attentiveness
sociability
business communication skills
honesty
accuracy
observation

It is very important that the merchandiser answers all these. So, for example, thanks to attentiveness and observation, a good specialist will be able to distinguish a quality product simply by its appearance, having studied the expiration dates, the integrity of the package, etc.

Rights of a commodity specialist

In addition to responsibilities, the merchandiser has the following rights:

The rights of a merchandiser are an integral part of his labor activity. We can say that these are the duties that the management of the enterprise has to the employee. Compliance with them is very important to maintain high performance throughout the company.

Responsibility of the merchandiser

During the performance of his duties, the merchandiser has direct contact with others, has access to material values, equipment, information and documentation.

As a result, he is responsible for:

Material - for causing harm or loss to the enterprise.
Functional - for failure to perform or untimely performance of work.
Organizational - for failure to comply with orders and instructions from the management, violation of safety regulations, labor protection laws, non-compliance labor discipline, disclosure of trade secrets.

When you need to be sure to familiarize yourself with the internal labor policy of the enterprise. With regard to liability, most often an agreement is concluded with a commodity specialist on full or partial liability, which clearly spells out possible penalties for causing losses to the enterprise.

It is very important to define the boundaries of functional and organizational responsibility.

After all, if you can get off with a warning for a job or an untimely report, then non-compliance with labor discipline can lead to more serious punishments, up to and including dismissal. Therefore, it is imperative to study the rules of labor discipline and penalties at the enterprise.

How to become a merchant

Considering that the requirements for a merchandiser are quite difficult, and the range of duties is very wide, we can conclude that it is not so easy to get this specialty.

The best way to master necessary knowledge is to obtain a secondary vocational or higher education at a technical school, college or university. There you can learn how to determine the quality and freshness of products, identify fake goods, understand barcodes, etc. However, theoretical knowledge is not all that a real specialist needs. The more experience with goods, the greater the heights he will reach in his career.

The profession of a merchandiser is very important and responsible, because he is responsible for the quality of goods not only to the management of the enterprise, but also to a large number of buyers. Therefore, no enterprise will hire a non-professional, but highly qualified specialists can count on high and career growth opportunities.

Write your question in the form below

JOB DESCRIPTION

merchandiser

1. GENERAL PROVISIONS

1.1. This job description defines functional responsibilities, rights and responsibility of the commodity specialist "________________________" (hereinafter referred to as the "Organization").

1.2. The commodity manager is appointed to the position and dismissed from the position in accordance with the procedure established by the current labor legislation by order of the head of the Organization.

1.3. The merchandiser reports directly to the ____________________ Organization.

1.4. A person who has the qualifications of:

1.5. The merchant must know:

Decrees, orders, orders, other governing and regulatory documents of higher authorities related to the logistics and marketing of products;

Market methods of managing;

Standards and specifications for inventory items, their main properties and quality characteristics;

The procedure for developing plans for logistics and concluding business contracts;

Methods for accounting for inventory items, calculating the need for them;

Forms of accounting documents and reporting procedures;

Organization of warehousing and marketing of products;

Terms of delivery, storage and transportation of inventory items;

Current price tags and price lists; standards of production stocks of material resources;

Basic technological processes of production;

Nomenclature and range of products;

Fundamentals of economics, organization of labor and management;

labor legislation;

Internal labor regulations;

Rules and norms of labor protection.

1.6. In his activities, the merchandiser is guided by:

Regulatory acts and methodological materials on the issues of the work performed;

Internal labor regulations;

Orders and instructions of the head of the Organization and the immediate supervisor;

This job description;

Rules for labor protection, industrial sanitation and fire protection.

1.7. During the period of temporary absence of the merchandiser, his duties are assigned to _____________________.

2. FUNCTIONAL RESPONSIBILITIES

The merchant has the following responsibilities:

Determines the requirements for material resources, their quality compliance with standards, specifications and other regulatory documents, as well as concluded agreements.

Takes part in determining the compliance of draft logistics plans of the Organization with production plans, in monitoring the fulfillment of contractual obligations, the receipt and sale of raw materials, materials, fuel, equipment and finished products, in preparing data for drawing up claims for the supply of low-quality inventory items and responses to customer complaints.

Controls the availability of material resources and finished products in warehouses.

Communicates with suppliers and consumers and draws up documents for the shipment of products.

Participates in the development and implementation of organization standards for logistics, marketing, product quality control, organization of transportation and storage of raw materials, materials, fuel, equipment and finished products.

Maintains operational records of the receipt and sale of inventory items, controls the timeliness of the shipment of returnable packaging, and, if necessary, conducts a search for undelivered goods.

Participates in carrying out inventories, studies the reasons for the formation of excess excess material resources and illiquid assets, takes measures to implement them.

It monitors compliance with the rules for storing inventory items in warehouses, preparing finished products for shipment to consumers, draws up the necessary documents related to the supply and sale of products, draws up reports in accordance with established forms.

3. RIGHTS

The merchant has the right:

3.1. Require the management of the Organization to assist in the performance of their duties.

3.2. Improve your skills.

3.3. Get acquainted with the draft decisions of the management of the Organization relating to its activities.

3.4. Submit proposals on the issues of their activities for consideration by their immediate supervisor.

3.5. Receive from the employees of the Organization the information necessary for the implementation of their activities.

4. RESPONSIBILITY

The merchant is responsible for:

4.1. For failure to perform or improper performance of their duties stipulated by this job description - in accordance with the current labor legislation.

4.2. For offenses committed during the period of its activities - in accordance with the current civil, administrative and criminal legislation.

4.3. For causing material damage - in accordance with applicable law.

5. WORKING CONDITIONS

5.1. The mode of work of a commodity specialist is determined in accordance with the Internal Labor Regulations established in the Organization.

5.2. In connection with the production necessity, the merchandiser is obliged to travel to business trips(including local importance).

6. RIGHT OF SIGNATURE

6.1. To ensure its activities, the commodity specialist is granted the right to sign primary and reporting documents on issues included in his functional duties.

_____________________________ _____________ ____________________ (position of the person who prepared (signature) (full name) instruction)

"___"__________ ___ G.

AGREED:

Legal Counsel ____________ ___________________ (signature) (full name)

"___"__________ ___ G.

Acquainted with the instruction: ____________ ____________________ (signature) (full name)

The profession of a merchandiser is multifaceted and, as its name implies, a specialist in this field “manages the goods”. He is responsible for the goods, both to the buyer and to the head of his enterprise. Some merchandisers are engaged in the formation of assortment and prices, others organize the purchase of goods and check the quality of products or are responsible for its high-quality storage.

Places of work

Representatives of this profession are most in demand in shops, supermarkets, trading enterprises and warehouses. Also, commodity experts are required in product quality control centers, licensing organizations, agricultural enterprises, pawnshops and in institutions that control trade and consumer rights.

History of the profession

The profession of a merchandiser originated in ancient times, the works of ancient Roman scientists such as Columella, Varro and Cato the Elder, who described the methods of processing and storing crops, as well as methods for assessing the quality of products, have come down to us. However, the profession became most widespread in the early 20th century. At that time, the competitiveness of enterprises reached a new level and the demand for merchandisers increased significantly.

Responsibilities of a merchandiser

The main job responsibilities of a merchandiser include:

acceptance of goods in terms of quantity and quality, as well as verification of accompanying documentation;
organization of the removal of goods from utility rooms to the trading floor;
control and maintenance of stocks of goods in the warehouse;
placement of products in the warehouse;
carrying out inventory and audits of goods;
maintaining order and cleanliness in the warehouse.

If necessary, the duties and functions of the merchandiser include organizing the write-off and return of products, as well as preparing Money to collection.

Requirements for a merchandiser

The position of a merchandiser covers quality control, sales and supply of various products. That is why the requirements for representatives of this profession may vary depending on the specifics of the enterprise. Basic requirements for a merchandiser:

secondary specialized or higher education;
At least 2 years of experience in trading;
knowledge of the rules of trade;
availability of skills of acceptance of goods to the warehouse;
the ability to organize the activities of the warehouse, storage conditions and transportation of goods;
PC proficiency and knowledge of the 1C program.

If the merchant works in international company knowledge is welcome in English at the conversational level.

sample resume for merchandiser

How to become a merchant

Do you want to become a merchant? To do this, you must at least unlearn at an institute, technical school or university with a degree in merchandising. You will also need experience in the field of trade and an understanding of its specifics and nuances. Depending on the specifics of the organization, knowledge in the field of economics, merchandising, logistics and methods of peer review of products may be required.

Merchandiser salary

The salary of a representative of this profession depends on the experience and location of the enterprise. The average salary of a merchandiser is 30,000 rubles a month. However, a specialist without experience can receive 10 thousand rubles. The maximum salary of a merchandiser was found in the Moscow region - 100 thousand rubles.