Maintenance tariffs for the Fiscal Registrar (FR) in Moscow:
Maintenance tariff | Contents of services according to tariff | Cost of services, rub./quarter |
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Base | Quarterly preventive maintenance of CCP and repair of CCP on weekdays on the territory of the central heating station | 1800 |
Standard | Quarterly preventive maintenance of CCP on working days of the central service center, visit of an engineer (for repairs) to the Customer’s territory from 9-30 to 18-30 on working days, response time 24 hours. | 2700 |
Premium | Quarterly preventive maintenance of CCP on working days of the central service center, visit of an engineer (for repairs) to the Customer’s territory from 9-30 to 18-30 on weekdays, from 10-00 to 16-00 on weekends and holidays, reaction time 8 hours. | 4000 |
Maintenance tariffs for the fiscal registrar (FR) and autonomous cash register in St. Petersburg:
* the amount is indicated taking into account a one-time payment for a cash register maintenance agreement for a period of at least one year.
Tariffs for technical maintenance (TO) in Vladimir:
1. Service |
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No departure |
350 rub./month |
On-site maintenance of autonomous cash register with ECLZ |
450 rub./month |
No departure |
450 rub./month |
On-site maintenance of the fiscal registrar with ECLZ |
600 rub./month |
Maintenance of POS systems (including cash register software) |
600 rub./month |
150 rub./month |
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300 rub./month |
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Planned replacement of ECLZ | |
Hologram installation Service | |
Installation of a set of stamps-seals | |
Deregistration of cash registers | |
2. Putting the cash register into operation |
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3. Central service center services by proxy |
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4. Additional services CTO |
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Departure of a technical specialist in response to a false call | |
Document recovery | |
Minor repairs | |
Medium renovation |
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Complex repair |
By agreement |
Maintenance (MOT) tariffs in Voronezh:
1. Service | |||||
Maintenance of autonomous cash register with ECLZ | 250 rub./month* | ||||
Maintenance of the fiscal registrar with ECLZ | 450 rub./month** | ||||
Maintenance of cash registers for UTII | 150 rub./month | ||||
Maintenance of the Receipt Printer for UTII | 300 rub./month | ||||
Planned replacement of ECLZ | 8500 rub. | ||||
Technical examination of CCP (annual, with installation of SVK SO) | 500 rub. | ||||
Deregistration of cash registers | 500 rub. | ||||
* - the price is indicated when paying for an annual contract (in case of quarterly payment, the service price is 300 rubles / month) | |||||
** - the price is indicated when paying for an annual contract (in case of quarterly payment, the service price is 500 rubles/month) | |||||
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2. Putting the cash register into operation | |||||
Putting an autonomous CCP into operation (commissioning)
| 1200 rub. | ||||
Includes: preparation of the cash register for operation, preparation of a full package of documents for registering the cash register with the Federal Tax Service, installation of a hologram, after-sales service, installation of a set of seal stamps, issuance of cashier-operator logs (KM-4) and call accounting technical specialists(KM-8) | 1700 rub. | ||||
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Registration of cash register with the Federal Tax Service by power of attorney | 1500 rub. | ||||
Replacement of EKLZ with the Federal Tax Service by power of attorney (+1000 rubles for each additional unit of cash register*) | 1500 rub. | ||||
Removal of a cash register from registration with the Federal Tax Service by power of attorney (+1000 rubles for each additional unit of a cash register*) | 2000 rub. | ||||
Urgent (1-2) days registration of cash registers with the Federal Tax Service by the Central Technical Service under a power of attorney | 4000 rub. | ||||
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4. Additional services of the central service center | |||||
1000 rub. | |||||
Unscheduled inspection of the cash register (carried out when it is discovered that the cash register has been opened by third parties) | 500 rub. | ||||
Document recovery | 500 rub. | ||||
Minor repairs | Only the cost of spare parts is paid. | ||||
Medium renovation | |||||
Complex repair | 1000 rub. | ||||
Maintenance tariffs in Krasnoyarsk:
1. Registration of cash register with the tax office
The production is carried out with the participation of a representative of your company or by proxy.
2. Mandatory Maintenance KKM
KKM servicing is carried out within the framework of tariffs: “Away” and “Stationary”.
3. Additional services
1. REGISTERING KKM WITH THE TAX INSPECTION:
Stages of registering a cash register: | With the participation of our service engineer | By proxy |
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Preparation of documents for registration |
FirstBIT |
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Technical training KKM for commissioning |
FirstBIT |
FirstBIT |
Registration of KKM (takes place with the participation of a service engineer at the Federal Tax Service) |
FirstBIT |
FirstBIT |
Registration of KKM to the Federal Tax Service (carried out with the participation of a service engineer) |
FirstBIT |
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Delivery and installation of cash registers |
FirstBIT |
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Cost, rub: |
2. MANDATORY MAINTENANCE OF KKM:
* You bring your equipment to our office for service.
3. ADDITIONAL SERVICES
Maintenance tariffs for autonomous cash registers in Izhevsk:
Technical support of CCP: |
Cost per month (including VAT) RUB. |
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ASPD |
CCT with ECLZ |
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Autonomous cash registers | ||
Fiscal registrars | ||
Cash registers not assigned to electricians, subject to their delivery to the hospital by the Customer: |
75% of the vehicle rate according to the place of registration of the KKM |
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Remote points |
100-00 to the vehicle rate |
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ONE-TIME SERVICES: |
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Registering a cash register with the Tax Inspectorate without the participation of the Customer (drawing out the KM4 journal, submitting and receiving documents by proxy) | ||
Commissioning of autonomous cash registers, programming, fiscalization, training of one cashier | ||
Commissioning of Fiscal Registrars | ||
Activation of ECLZ | ||
Replacing ECLZ | ||
Retrieving a fiscal report | ||
Consultation on the use of cash registers | ||
Cashier training without issuing a certificate | ||
Registration of the certificate | ||
Registration of a duplicate KKM passport | ||
Departure of the master to the customer within the locality | ||
Insect cleaning | ||
Installation of the “Service” hologram | ||
Installation of a stamp-seal | ||
Certification of KKM: |
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Registration of passport version: Including the cost of the passport form Does not include the cost of the passport form | ||
registration of an additional sheet for the version passport | ||
MODERNIZATION OF KKM with installation of ECLZ: |
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Upgrade kit with ASPD F-print 55 | ||
KKM REPAIR: |
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Checking for compliance with specifications | ||
Those. Inspection of KKM (cleaning, lubrication, adjustment) | ||
Low complexity repairs | ||
Repair of medium complexity | ||
High complexity repairs |
Maintenance tariffs for autonomous cash registers in Penza:
1. Service | ||||
No. | Maintenance tariff | Contents of service center services according to tariff | Cost of services for cash register machines, rub./quarter | Cost of services for financial institutions, rub./quarter |
1.1. | Standard | Quarterly preventive maintenance of CCP on workdays of the central service center, visit of an engineer (for repairs) from 9-00 to 18-00 on weekdays of the central service center, response time 24 hours. | 750 | 825 |
2. Registration of cash register with the Federal Tax Service | ||||
2.1. | Putting the cash register into operation (Preparation of the cash register for registration, activation fiscal memory and EKLZ) | 500 | 500 | |
2.2. | Installing a service hologram | 200 | 200 | |
2.3. | Installation of a set of seal stamps | 100 | 100 | |
2.4. | Cashier-operator's journal KM-4 | 100 | 100 | |
2.5. | Call log for technical specialists KM-8 | 100 | 100 | |
3. Central service center services by proxy | ||||
3.1. | Putting the cash register into operation at the Federal Tax Service by proxy | 1000 | ||
3.2. | Replacement of EKLZ in the Federal Tax Service by power of attorney | 1000 | ||
3.3. | Removal of cash register from registration with the Federal Tax Service by power of attorney | 1000 | ||
4. Additional services of the central service center | ||||
4.1. | Replacement of ECLZ when it is full or expires | 7800 | ||
4.2. | Engineer visit on weekends and holidays | 1000 | ||
4.3. | Document recovery | For free | ||
4.4. | Removal of cash register from registration with the Federal Tax Service | 500 | ||
4.5. | Repair of the first complexity (removal of fiscal reports, programming of sections, minor mechanical repairs on site without the use of spare parts) | 300 | ||
4.6. | Repair of the second complexity (repair using spare parts) | 500 | ||
4.7. | Repair of the third complexity (complex repairs using soldering, mechanical - restoration or replacement of the main components of the cash register) | 700 | ||
All prices in this offer include VAT |
Maintenance (MOT) tariffs in Saratov:
1. Service |
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Maintenance of autonomous cash register with ECLZ |
420 rub./month* |
Maintenance of the fiscal registrar with ECLZ |
495 RUR/month** |
Maintenance of cash registers for UTII |
250 rub./month |
Maintenance of the Receipt Printer for UTII |
300 rub./month |
Planned replacement of ECLZ | |
Technical examination of CCP (annual, with installation of SVK SO) | |
Deregistration of cash registers | |
* - the price is indicated when paying for an annual contract (in case of monthly payment, the service price is 490 rubles / month) |
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** - the price is indicated when paying for an annual contract (in case of monthly payment, the service price is 550 rubles/month) |
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2. Putting the cash register into operation |
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Putting an autonomous CCP into operation (commissioning) | |
Commissioning of the Fiscal Registrar (commissioning) | |
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3. Central service center services by proxy |
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Registration of cash register with the Federal Tax Service by power of attorney | |
Replacement of EKLZ with the Federal Tax Service by power of attorney (+1000 rubles for each additional unit of cash register*) | |
Removal of a cash register from registration with the Federal Tax Service by proxy (+1000 rubles for each additional unit of a cash register*) | |
Urgent (1-2) days registration of cash registers with the Federal Tax Service by the Central Service Center by proxy | |
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4. Additional services of the central service center |
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Engineer visit on weekends and holidays | |
Unscheduled inspection of the cash register (carried out when it is discovered that the cash register has been opened by third parties) | |
Document recovery | |
Minor repairs |
Only the cost of spare parts is paid. |
Medium renovation |
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Complex repair | |
* - Prices are indicated subject to simultaneous registration of several cash register units with one Federal Tax Service within one working day |
Tariffs for technical maintenance (TO) in Yekaterinburg:
1. Service |
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Maintenance of autonomous cash register with ECLZ |
230 rub./month* |
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Maintenance of the fiscal registrar with ECLZ (Quarterly maintenance of CCP and repair of CCP on weekdays, response time 24 hours) |
350 rub./month** |
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Maintenance of cash registers for UTII |
150 rub./month |
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Maintenance of the Receipt Printer for UTII |
200 rub./month |
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Planned replacement of ECLZ | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Emergency replacement of EKLZ (taking readings from a blocked cash register, entering amounts on the new EKLZ block) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Technical examination of CCP (annual, with installation of SVK CO) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Deregistration of cash registers | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
* - the price is indicated when paying for an annual contract (in case of monthly payment, the service price is 300 rubles/month) |
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** - the price is indicated when paying for an annual contract (in case of monthly payment, the service price is 450 rubles/month) |
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2. Putting the cash register into operation |
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Putting an autonomous CCP into operation (commissioning) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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3. Central service center services by proxy |
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Representing the interests of the customer in the Federal Tax Service (by power of attorney) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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4. Additional services of the central service center |
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Engineer visit on weekends and holidays | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Unscheduled inspection of the cash register (carried out when it is discovered that the cash register has been opened by third parties) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Document recovery | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Minor repairs (repairs that are carried out without replacing spare parts and equipment, and do not require significant disassembly of the equipment) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Medium repair (repair that requires replacement of equipment parts and significant disassembly of equipment) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Tariff "Standard"The Standard tariff includes the following services:
700 rub. per month
6 months 630 rub. per month
12 months 560 rub. per month
Tariff "Economy"The Economy tariff includes the following services:
500 rub. per month 6 months 450 rub. per month
12 months 425 rub. per month
KKM diagnosticsBring your cash register for diagnostics to our cash register center! Diagnostics will allow you to determine the service life of cash register equipment, possible malfunctions, and evaluate technical condition cash registers. Diagnostics
Why is it necessary? online maintenance of KKM (KKM service agreement)?Technical service cash registers (KKM service ) is produced by our technical service center (). Without a cash register maintenance agreement with a service center, you will not be able to register your cash register with the tax office. In the event of a cash register breakdown, our central service center will carry out KKM repair. In accordance with the legislation of the Russian Federation, the central repair shop will repair the cash register within 36 hours. The Federal Tax Service and the cash register supplier are notified about the repair of the cash register. A mark is made in the cash register passport. Within the framework of the agreement, quarterly mechanic visit Central maintenance center for maintenance online cash register new device, so that it does not break down at the most inopportune moment. A mechanic from our service center will come to you, where he will conduct an external inspection of the cash register, check the correctness of the required details displayed on the receipt, test your device and seal the JOURNAL of “accounting for calls from technical specialists and recording work performed.” How will KKM maintenance change in 2019? Does an entrepreneur need to enter into an agreement with a central service center? How much do the services of the largest technical centers? In this article, we answered in detail these and other popular questions about working with CCP.
Additional services of the central service center Central Service Center: registration and maintenance of cash registersTsTO stands for technical service center cash registers(KKM). Such centers are engaged in the sale, installation and further maintenance of cash registers (CRE). A modern cash register has a universal form: it represents the cash register itself (with or without the function of printing checks) and its virtual component, which accumulates data on financial transactions. Subsequently, data on financial transactions comes under the jurisdiction of the Federal Tax Service with the help of fiscal data operators. The use of online cash registers significantly helps the tax office track the level of income received by the entrepreneur and control the amount of taxes paid in accordance with this level. Discover more opportunities with the Business.Ru online cash register and appreciate its advantages:
According to Law No. 54 “On the use of cash register equipment”, all enterprises retail(Individual entrepreneurs, LLCs) are required to install cash registers and connect an online cash register (some categories of entrepreneurs by mid-2018, others - no later than 2019). Details about the transition to online cash registersIn this regard, many businessmen have many questions about the operation of cash registers, central service centers, etc. Let’s try to figure this out. 54-FZ allows you to abandon the central heating centerAccording to the amendments to this law introduced by Federal Law 290, an entrepreneur may not use the services of a specialized center (SC), but contact any other service that provides similar services. ![]() If earlier this norm (the existence of an agreement with the central service center) was mandatory, now only the existence of an agreement with the fiscal data operator (an organization that has received permission to process fiscal data) is mandatory. The entrepreneur has the right to maintain, repair and carry out other manipulations with the cash register without the involvement of central service center employees. How the work of the central service center has changed with the transition to online cash registersModernization and high tech leave their mark on the work of all technical centers, forcing them to keep up with the times. Professional automation of goods accounting in retail. Organize your store Take control of sales and track indicators for cashiers, points and organizations in real time from any convenient place where there is an Internet connection. Formulate the needs of outlets and purchase goods in 3 clicks, print labels and price tags with barcodes, making life easier for yourself and your employees. Build a customer base using a ready-made loyalty system, use a flexible system of discounts to attract customers during off-peak hours. Operate like a big store, but without the expense of specialists and server equipment today, and start earning more tomorrow. The very essence of the work center has not changed. However, now to service online cash registers, which have become much more complex and require special knowledge and skills, the central service center must have highly qualified specialists on its staff (system administrators, programmers, IT specialists, etc.). Therefore, many KKM technical service centers have begun to actively attract similar employees to their staff, as well as modernize their equipment and introduce a new service. It was also noted that some entrepreneurs refused the services of a central service center, preferring IT companies or adding a new unit to their staff - a system administrator. What can the CTO offer?Competition in the central heating market is currently quite high. Especially after entrepreneurs were allowed to refuse their services altogether. Each KKM technical service center is looking for the most beneficial solutions for itself and its clients in order to distinguish its company and gain its own place in the market. Today, KKM technical service centers offer a wide range of different services in the KKT service segment. Let's take a closer look at them. Central service center services for installation of new cash registers![]() There are situations when it is not possible to modernize an entrepreneur’s existing cash register equipment due to its severe obsolescence, then the need for new cash registers arises. Central service center employees provide services for installation, connection, adjustment and configuration of the cash register, and registration of a new cash register. The cash register itself is essentially an online cash register, since all data on transactions performed (checks issued, received Money etc.) are immediately visible on the Internet. Many entrepreneurs use a prefabricated structure as a cash register: the cash register monoblock itself and a printer, because it is much cheaper than purchasing a cash register on an “all-in-one” basis. Central service center employees can also provide installation services for this prefabricated structure. Consulting to the central service center on the transition to new rules![]() Many entrepreneurs have faced serious difficulties caused by simple misunderstandings. existing laws. TsTO specialists provide information and advisory assistance to such businessmen. They provide clients with answers to questions:
With an online cash register from Business.Ru you will not lose profit in the store during refurbishment and setup of a new one software. Specialists of the KKM technical service center explain to their clients the legal norms and legal justifications for the mandatory use of KKT. Also, the consulting services of the central service center may include collection necessary documents for further registration of the cash register on the Federal Tax Service website. KKM technical service center support![]() Consists of constant technical maintenance of the cash register:
If necessary, the central service center carries out work to modernize the cash register: changes the firmware and installs an update. Additional services of the central service centerTo attract additional clients or increase the loyalty of existing ones, service centers can offer their clients:
Insurance of cash registers of central service centersThe central insurance company can also act as an intermediary if the owner decides to insure his property, in this case KKT. Comprehensive trade automation at minimum costs We take a regular computer, connect any fiscal registrar and install the Business Ru Kassa application. As a result, we get an economical analogue of a POS terminal like in a large store with all its functions. We enter goods with prices into the cloud service Business.Ru and start working. For everything about everything - maximum 1 hour and 15-20 thousand rubles. for the fiscal registrar. CCP insurance provides for reimbursement of the cost of equipment as a result of the occurrence of such insured events as: fire, explosion, natural disaster, breakdown as a result of disruption of the stability and correct operation of the Internet connection. Unfortunately, no data center can provide insurance in case of data loss or failure. Only careful and very scrupulous work on diagnosing software and network equipment can help here, but even this is not a guarantee of protection from malfunctioning of the Internet itself or shortcomings in the development of equipment. Suffice it to recall the sad incident with the cash registers of the Shtrikh-M Group of Companies, which occurred in Russia in December 2017, when the cash register malfunction was widespread and spread throughout the country. Everywhere, in all cities, in stores, gas stations, service stations, retailers cellular networks The online cash registers simply stopped functioning. It should be noted that the cash registers of this manufacturer are far from “bad” or “faulty”, because they were used by entrepreneurs throughout the country. However, even the large manufacturer Shtrikh-M Group turned out to be powerless in the face of a technical failure of such a scale, because the breakdown also affected cash registers from other manufacturers: Elektro-RR LLC and Trinity LLC. To conclude an agreement with the central service center in 2019 or not![]() There are no legal requirements or regulations obliging an entrepreneur to enter into an agreement with the TSC. You can choose a company that will provide repair, maintenance, and installation services for cash register machines yourself. An entrepreneur can even hire an advanced IT specialist or programmer who is well versed in the specifics of servicing cash registers, who will ensure the proper functioning of the online cash register.
Of course, there will always be opponents of the central heating service and those who consider the above reasons to be unimportant and, after calculating and comparing the cost, decide to turn to a non-specialized center or an individual specialist. That is why Law No. 54 leaves the right to choose a service company at its own discretion. After all, there are those who do not enter into any contracts at all, they simply connect the cash register, set it up and work. However, it is worth remembering that if the cash register does not work correctly, irreparable errors or financial losses may occur. The authorized service center "Dialogue-Universal" provides services for technical support and repair of cash register equipment. Our managers will provide assistance in choosing a cash register that matches the characteristics of your enterprise, the specifics and requirements of the business (organizational form and applicable taxation systems), prepare a technical support agreement for cash register systems and select the most convenient mode of such service for you in accordance with the Service Level Agreement. Our advantages over other companies include a full range of services for the maintenance of cash registers (CMRs), 1C: Franchisee status and extensive experience. The goal of our ASC is to provide the highest quality and comfortable service, as well as qualified advice on all issues related to the operation of cash registers. The technicians at our technical service center are true professionals who have not only a wide range of specialized knowledge, but also sufficient practical experience. Servicing of online cash registers, fiscal registrars and smart cash registers is carried out by specialists of the authorized service center DIALOG-UNIVERSAL on behalf of manufacturers of cash register equipment while maintaining the factory warranty. ASC KKT has the necessary spare parts, special equipment and tools, and most importantly, qualified specialists. Works on service and repairs are carried out on site or in our workshop. Replacement of the fiscal drive (FN) is carried out on the day of application. Employees of the KKT Center will provide you with qualified assistance when registering cash register equipment in the taxpayer’s personal account on the Federal Tax Service website. Frequency of technical maintenance of cash registersMaintenance schedules vary for different types of equipment and the needs of your business. We offer options for monthly and quarterly maintenance of cash register equipment, depending on the load and complexity of the equipment used. In some cases, annual office maintenance is practiced, when the owner of the CCP independently brings the equipment for maintenance to our service center. The list of works includes: external inspection of equipment, testing the level of performance of all components and units of equipment, checking the correctness, clarity and completeness of display on cash receipt necessary details. In addition, when carrying out maintenance of cash registers, the specialist will definitely clean and lubricate the mechanical components, after which he will check the installed software version and install tools visual control. The final stage of work is sealing the cash register body and filling out the necessary documentation. Technical support for cash register equipment includes:
Conditions for providing technical support vary:Time for providing technical support (8 hours a day on weekdays / 12 hours a day on weekdays / 12 hours a day on weekdays and weekends / 24-hour daily service without weekends and holidays); Response time to the Customer’s request (the time during which the request is transferred to the direct contractor who resolves the issue remotely or goes to the scene of the incident); Incident localization time (time spent on restoring the functionality of equipment, software or connecting equipment from the replacement stock); Additional options (provision of replacement stock, delivery of equipment to the service center for repair and from repair, on-site repair at the Customer, delivery of consumables and accessories). Tariffs for technical support, service and repair of cash register equipment
Registration/re-registration of cash registers with the Federal Tax Service is carried out at the SC office and includes:
Explanation of abbreviations: |