Smile

Infoline - your internet provider

The provider operates under the brand name " Smile", the legal entity of the telecom operator " CJSC "Infoline"". Smile Company is represented in the telecommunications market of the city of Moscow.

The provider provides Internet access and telephony services.
Smile provides services based on fixed telephony technologies, home networks (ethernet).

The number of clients is over 100000 subscribers.
Total 2.00 RUB costs the cheapest Internet with the tariff "SMILE Free"

The Infoline company has been operating in the Internet services market for more than 10 years. During this time, thousands of people from Moscow and the cities of the Moscow region have become regular users of Internet services from the Infoline company.

Today, the Internet provider "Infoline" provides not only access to the Internet. The company has developed a multi-service network "Smile", which includes a number of useful and relevant services. Thus, Infoline subscribers get free access to the Smile local network - a single network for all cities and regions in which the company operates. The Smile local network allows participants to exchange files, communicate on the Soviet Server forum, play online games, download movies, music and books. To help parents of the younger generation, a special service "Children's Internet" was created, which limits access to the local network and Internet resources of dubious content. Residents of the cities of the Moscow region can also use the services of "Infoline" to connect a city telephone in short time and at reasonable prices.

Internet provider "Infoline" is constantly working on improving the quality of services provided, as well as on the convenience of paying for them. In addition to paying for the company's services through terminals, banks, payment acceptance points, since September, Infoline customers have unique opportunity pay for cellular services using a mobile phone. Mobile payment is an opportunity to pay for services quickly, safely and conveniently.

Smile is a new Internet provider that is gaining more and more respect from the consumer. The new network, which is developing its structure, already boasts a large number of users who can be confident in the future.

Smile Internet - Personal account

Just like many other providers, Smile provides access to the user's Personal Account, which simplifies everyone's life hundreds of times. A personal account will allow you to get online access to a number of services, which was previously impossible.

How to sign in to Personal Area

• To enter the Smile Personal Account, you will need personal data, namely login and password.
• We go to the official website of the provider http://www.smile-net.ru/, go to the section " Login to your personal account» Enter your data in the required fields, and get into your personal account.

Personal account functions Smile

The versatility of a personal account will make life easier for every user. What gives its use?

1. First of all, each user receives personal information about the status of the account, all transactions that are carried out within the framework of the personal account, access from anywhere in the world, convenient, isn't it?
2. The second plus is Replenishment of the account by any means, be it a bank card, an online wallet, or even an SMS payment from a phone account, also here you will find a number personal account and you can replenish the balance through the terminal.
3. Not satisfied with the tariff? No problem, look through the possible tariffs and change to the one you like best. Or maybe you want to go on vacation? Block your personal account until you return so that your balance remains at its previous level and the subscription fee is not charged.
4. You can also view all information regarding the contract and connection.
5. Technical support will help you solve all problems with the Internet connection as quickly as possible.
6. Too complex password? You can’t remember and you have to carry notebooks with you all the time, change the password to your personal one, which you will like.

Official website of the Internet provider: www.smile-net.ru

	Internet access speed	Price ,
fast and furious 200	200 Mbps	650 rub/month
fast and furious 500	500 Mbps	990 rub/month
fast and furious 200 subscription	200 Mbps	6500 rub/year
fast and furious 500 subscription	500 Mbps	9900 rub/year

Unlimited data plans:

	Internet access speed	Price , RUB/month
VIP rate	100 Mbps	300
Regular rate	100 Mbps	500
Reduced rate	100 Mbps	500 - 200 The cost is reduced by 10 rubles per month.

Subscription unlimited tariff plans:

	Internet access speed	Price , rub.
For 3 months	100 Mbps	1350
For 6 months	100 Mbps	2090
For 1 year	100 Mbps	3600
For 2 years	100 Mbps	6900

Traffic payment:

	Tariff plan	Price , RUB/month	Excess , RUB/MB
VIP rate	10 GB	290	0,1
Regular rates	200 MB	200	2
	1000 MB	350	0,50

Tariff change

You can change the tariff for free in your personal account. To do this, your account must have an amount not less than that indicated in the "cost" column. The tariff for the next accounting period must be selected in advance, before the accounting day, otherwise the current tariff will be extended.

Suspension of Services

Tariff "Blocking" (port reservation)

The "Block" tariff is activated automatically if there is not enough money on the account to start a new accounting period. You can also install it yourself. The maximum validity period of the tariff is 2 months. For the duration of the blocking, the port is reserved, the credentials and the subscriber's ip-address are saved. The blocking is installed free of charge. Being blocked is free. You can exit the block any day and switch to any current tariff. There are two ways to exit the blocking: in the first case, an accounting period is set from the date of entry into the blocking and payment is made for the duration of the blocking at the selected tariff, in the second, a new accounting period starts from the date of exit from the blocking and payment is made for the service for 100 rubles. The way to exit the lock is determined by the user (through a personal account) for each specific case.

Conditions for early recalculation of subscription tariff plans

The subscription fee when using subscriptions is valid for a one-time full payment of the selected tariff. If you refuse to use the tariff before the expiration of the paid period, recalculation is made according to the standard terms of use (Regular tariff for 1 month).

Early termination of the contract

Connecting to the network for the promotion is free when you deposit any amount from 1000 rubles to. Money is credited to your account and spent on the Internet at any tariff you choose. In case of termination of the contract before spending the funds made as an advance payment, the subscriber pays the connection cost in accordance with the current connection tariff (1000 rubles), when using an unexpired subscription, recalculation is made in accordance with the conditions for early recalculation of subscription tariff plans. Refunds from the account are made at the request of the subscriber at the central office within 14 days against receipt of receipt of funds.

Return of borrowed equipment

The subscriber has the right, within 14 days, to return the equipment taken from the Company without traces of operation, in its original completeness, salable condition and with a full set of documents for any reason, while the company returns the funds paid by the subscriber in the amount of 100% to the subscriber's personal account. All goods are subject to return, i.e. the main product, its components and accessories (power supply, remote control, connecting wires), packaging, instructions and warranty card. If the completeness is not observed when returning the goods, the subscriber pays for the missing set in accordance with the established cost specified in Art.

TV tariffs:

TV channel package	Price, RUB/month
On-air channels	0
Knowledge of the world	0
Movie	0
News and business	0
Music	0
Sport	0
children	0
For adults	0
Entertainment channels	0
HD	0

Connection

Tariffs for private houses:

Unlimited tariff plans for connection via PON technology:

Speed	Price, RUB/month	Price, rub./year.	Dedicated IP address
10 Mbps	1190	11880	150 rubles/month 500 rubles/6 months
20 Mbps	1490
30 Mbps	1700	18360
50 Mbps	2000	21600

A dedicated IP address is provided free of charge.

The cost of connection is from 25,000 rubles. *

Smile is a Moscow telecom operator that, after nine years of independent existence, has joined the Virgin Connect group of companies, which in turn is part of the Virgin Group. The provider's services also extend to the Moscow region and are available to both individuals and corporate clients. Through the Smile personal account, subscribers are provided with the functionality necessary for remote control services.

Possibilities of a personal account

Customers who have connected a telephone connection, Internet or digital TV with a provider are allowed to conduct operations on the subscriber's personal account through the Smile personal account, for example:

• View information on the contract and connection.
• Set up auto payment to have continuous access to the desired service.
• Pay for services online using bank cards and electronic wallets.
• Track the amount of traffic used (for the Internet service from Smile).
• Extend the use of the service not paid on time for 5 days by activating the "Promised payment" option.

Registration and login to your personal account

The Smile official website allows new subscribers to inform the operator of their interest in its services through electronic form available by clicking the "Connect" button. Filling out the form will not take more than five minutes - the client only needs to indicate the name, mobile number and, if desired, email, and check the boxes next to the required services from the proposed list. The company's employees register and process the application, and the client receives a call back, during which all connection details are discussed.

After the service is activated, the subscriber receives an information card with identification data - a password and login, which is a pass to Smile's personal account on the provider's website.

All subscribers use a single authorization form, but their credentials differ in prefix. Users of telephony services log in using a tel* format login, Account TV service users are protected by a login with the *iptv prefix, no prefix is ​​required for Internet accounts, and the login matches the username for setting up an Internet connection. In addition to the login, the obligatory means of identifying the client for access to the personal account is the password, which is initially issued by the operator, but can be changed on the very first visit to the account.

When access to the Internet is blocked due to a zeroed balance, the user can establish a connection under the login card or 1 and the password carduser or 1, after which he has the opportunity to log in to his personal account using his usual data.

• Official site: http://www.smile-net.ru
• Personal Area:

We will help you solve the problem related to network operation. Thanks to the activities of a reliable Internet assistant, you will be able to independently do “work on the mistakes”, set up necessary equipment and much more.

Your trusted assistant offers you round-the-clock support, providing the following features:

Here you will find detailed information regarding the most common connection errors. Moreover, for each of the items, hints will be offered to resolve this or that situation with minimal loss of time and effort.

There are a number of problems that the Smile user may encounter when working in a particular browser. Here you will find any of them. The assistant will provide you with the necessary data so that you can resume work again.

It doesn't matter which browser is installed on your computer: Google Chrome, Internet Explorer, Mozilla, Opera or Safari. For its comfortable use, it is necessary to make certain settings. We will help you with this.

Many users use routers, routers and other equipment for comfortable work, the use of which involves special settings. Now you can customize them yourself.

Depending on which operating system is installed on your PC, you may need certain settings to ensure that the Internet connection is seamless. This section will help you.

If you need instructions that describe in detail how to set up port forwarding, this section is for you. Here is a description of the processes for the most common routers.

If pages in the browser take too long to open and you want to speed up this process, see this section. It will help you solve this problem.

Company Smile- telecommunications provider Russian market. The company offers a wide range of services for individuals and business representatives, including Internet access, cost-effective telephony, digital television packages, video surveillance. The company's customers can use the virtual PBX and public Wi-Fi.

The Smile company provides telecommunication services to residents of Moscow and the cities of the Moscow region.

In 2016, the provider became part of Virgin Connect, one of the largest telecom operators in Russia. This allowed to significantly expand the list of services and improve the quality of customer service.

Currently, the provider is ready to provide users with an extended package of services for legal entities, high quality digital TV, upgraded favorable rates to a telephone connection. The company offers customers to use the "Trust payment" service. They also provide free technical support.

To pay for services, you can use the auto payment system or pay using bank card.

Smile and Infoline

On the market, the Smile Internet network is represented by the Infoline company, which provides home network services, fixed telephony and Internet access.

"Infoline" has developed a multiservice network "Smile" - a single network for all cities and districts of Moscow and Moscow region. The network makes it possible to exchange files, communicate on a forum, participate in online games ah, watching movies, downloading music and books. Especially for young users, "Children's Internet" was developed, which allows you to restrict access to resources that are undesirable for viewing.

Personal Area

For the convenience of servicing users, a personal account is located on the official website of the company. In order to use its capabilities, you must register on the Smile website.

Login to Infoline - personal account Smile: user.smile-net.com.

In the menu section, select the required service - Internet, telephony, digital TV.

To use the "Internet" option, you must specify your login and password used to access the network. To use access to the "Telephony" section, you need to enter the phone number and service agreement.

The following sections are located in the personal account:

• General information - the subscriber's personal account number, information about the tariff plan and billing period;
• Payments - payment history;
• A change of the pin code;
• Contacts;
• Payment by bank card.

Official site

The official website contains information about the history of creation and the main activities of the provider. Interested persons can get acquainted with the latest news, information about partners. Also on the site page you can find information about available vacancies and requirements for applicants.

Internet provider Infoline - official site www.smilenet.ru.

A separate page contains information about promotions, discounts and tariffs for residents of Moscow and the Moscow region.

Separate sections of the site are devoted to the procedure for using the provider's services: unlimited Internet access, purchase of equipment for Wi-Fi and connection shopping centers, and restaurants, installation of video surveillance and virtual PBX for offices.

Customers will find information on how to subscribe to antivirus programs and software.

The site contains detailed information about the methods of payment for services. The company offers several options: trust payment, online auto payment from Sberbank, payment using a bank card, payment systems, bank terminals and the Sberbank online mobile application.

For those wishing to use telephony services on the site, you can find information on tariffs in force in the capital and the region, as well as the procedure and conditions for connecting a telephone in a country house. Subscribers will find information about the conditions for using long-distance and international communications.
A separate section contains information on the procedure for paying for telephony services in various ways.

On the page dedicated to digital television users can familiarize themselves with the proposed tariffs, the connection procedure, the list of channels and payment methods.

For business representatives, the creators of the site posted information on the procedure for connecting corporate Internet and telephone communications in the office, business centers and shopping malls.

For individuals living in the suburbs, information about the use of services in the private sector or cottage settlement will be of interest.
The site contains very detailed instructions on the use of digital equipment.

Residents of the Moscow region can also find out how to use the services of a provider. The site contains information about the terms of use high speed internet, telephony and digital television in Lyubertsy, Krasnogorsk, Balashikha, Korolev, Pushkino, Mytishchi and other cities of the Moscow region.

Connection

In order to become a subscriber of the Smile company, you need to contact the company's employees, who will provide detailed information on the terms of use and the procedure for connecting the services of interest, familiarize you with the tariffs and help you choose the most convenient tariff plan.
To connect services, you can call the provider's phone number or send an application by e-mail.

Internet

The Smile company is a leading provider and provides telecommunications throughout Moscow.

The company's subscribers can use high-speed Internet with free access to local network, a large selection of tariff plans and free connection services.

For new and existing customers, the company offers favorable rates, promotional offers and bonuses.

For fans of online games, the company's specialists have developed the Static IP-address service, which provides permanent access to online games.

For the private sector

Currently, the provider provides the opportunity to use high-quality fast Internet not only to residents of the city, office employees and visitors to shopping centers. High-speed Internet has become available to residents of the private sector or cottage village. Connect internet to Vacation home has become simple and affordable thanks to the use of modern technologies.

Many have already appreciated high quality home internet and favorable rates. To connect the Internet to a country house, you need to contact the company's specialists who will assist in selecting the most favorable conditions based on technical and financial possibilities.

The company offers several advantageous tariff plans designed specifically for users living in the private sector:

• Cottage unlimited 35 Mbps wi-fi;
• Cottage unlimited 25 Mbps wi-fi;
• Cottage unlimited 20 Mbps wi-fi;
• Cottage unlimited 15 Mbps wi-fi;

For business

For legal entities, the company offers the use of high-speed Internet, leased line, channel lease.

Tariff plans for business representatives include the use of both unlimited internet, and with the limit of incoming traffic.

Internet access is possible using its own fiber-optic network, or a dedicated line. This connection option is possible using a specially laid communication channel.

A leased line allows you to organize a corporate network, provides Internet access without authorization (login and password). Clients can host their own website or FTP server.

For users of legal entities, the company provides a channel lease service. Also, highly qualified specialists of the company are ready to provide a range of services for the design and installation of an optical fiber line, based on customer requirements.

Telephony

The provider offers to use a landline connection from the Smile company. Using a landline connection is convenient and beneficial for making frequent long-distance calls; older people who do not use cellular communication; in the absence of high-quality mobile communications.

Its main advantages are:

• high quality and stability compared to cellular communications;
• low prices for intercity and international communication, free calls to fixed city numbers;
• billing is developed taking into account uniform tariff zones, a wide coverage area;
• free connection and configuration of equipment, prompt solution of technical problems around the clock;

Digital TV

The operator provides connection to digital television in the capital. Using this service, the company's customers get access to 170 channels.

Digital television is characterized by high image clarity and sound quality, no image spillage and no falling asleep. Users have these additional features, as a reminder to watch, add channels to favorites or archive, create additional screens.

It compares favorably with cable, since it does not require antennas for its connection and there is no connection to the line.

The Smile project is designed to serve the general education system. Like any modern service, it has the ability remote work, including the Smile personal account, available to connected users. The peculiarity of the project is that, in contrast to the type of activity indicated during registration, the functionality of the office also differs, for example, some opportunities are available to students, and others to the director. The system covers different aspects of school life, providing convenient functions not only for parents and children, but also for employees of the education system. A simple and intuitive interface of the site allows you to immediately understand its capabilities. You can enter the office on the main page.

The capabilities of the project make it possible to significantly facilitate the activities of educational workers by converting many actions into an electronic format. For parents it is very convenient way Track your child's progress and attendance. Thanks to the card, which the children apply to a special terminal, after which the parents receive a notification that the child has come to class. You can specify in the settings that this information comes in the form of SMS messages, or you can view statistics in your personal account.

Login to your personal account Smile

To log into your Smile personal account, you must be a registered user of the system. You can get to the desired page from the official website by clicking on the appropriate button. After that, a login form will appear, where you should enter your identification data. In a personal account, a teacher can set grades, view statistics on progress and attendance, including generating the necessary reports, and write a message to students' parents. In turn, parents can contact the class teacher and learn about the child's school life. Children also have their own personal section with certain features.

The system takes into account the needs of all people involved in educational activities. It can also be used by librarians, for whom there is a special section that allows you to keep track of books and debts, as well as school canteen workers who can place orders for the delivery of products and approve the menu. All this facilitates the daily work of school staff, allowing many problems to be solved with the help of modern technologies.

Personal account Smile school card

Users of the service personal account Smile school card have the opportunity to view reports on the card and control the status of the account via the Internet. All these functions are available in the relevant sections of the cabinet. For parents, this is a convenient opportunity to both monitor the attendance of the child and pay for meals in the canteen on time. In addition to questions related to servicing the child's card, on the office page you can see homework and schedule, as well as find out which books you need to donate to the library. Moreover, you can get acquainted with various school news. There are also functions for communicating with teachers and other parents.

The card is issued to each child upon registration in the system. This is a kind of document, in other words - a pass by which children enter the school building, can get a book in the library or pay for lunch in the canteen. At the same time, the use of the card allows the parent to be aware of when their child entered and left the school, as well as control the use of money and know exactly what they will be spent on useful, healthy food in the cafeteria, not for chips and soda. All reports on visits and spending can be viewed in your personal account.

How to enter your Smile personal account?

Beginners who have not yet mastered the controls are often worried about the question - how to enter Smile's personal account? In order to get to this page, you need to be a registered user. If you have personal identification data, then there is nothing difficult in the login procedure. You will need to go to the main page of the project and find the button labeled "Personal Account". After the transition, the site will ask you to enter your username and password, and you will be able to use the available functions. It is not difficult, therefore, not only students who are accustomed to modern technologies, but also parents who are far from computers and the Internet.

If for some reason the data for entering the account was lost or forgotten, you can restore them using the phone number specified during registration. The service provides users with various functions depending on the type of activity of a particular user. Students have the opportunity to communicate on the school social network, as well as receive messages from the class teacher in a timely manner. School staff are offered various opportunities to facilitate daily activities.

Registration in your personal account Smile

Many schools have already appreciated the possibilities of this system. More educational institutions include such electronic services, because they help the interaction and competent distribution of work. It's also an advantage for parents who don't have to waste time visiting the school to look at their child's gradebook or talk to the class teacher about their child's progress. The card account allows you not to be afraid that someone will take away money from children at school or they themselves will spend it in the wrong direction.

Usually, registration in Smile's personal account is performed after a school or other educational institution enters into an agreement to use this system. After that, parents, students and employees of the institution are given individual envelopes with questionnaires to be filled out. When the data is entered into the system, all users will receive a personal login and password to enter the account. As a rule, registration and data transfer is handled by the school management, so parents just need to fill out a questionnaire that the child will bring home. A personal account allows you to use this system at any time. It's comfortable and modern.

Personal account functionality

Since the project was launched specifically for schools, there are several types of personal accounts designed for:

• Directors educational institution;
• pupils;
• Parents;
• health workers;
• Employees and the head of the dining room;
• Librarian.

The main functions of the personal account of the teacher

The teacher's personal account is called electronic journal. It helps to significantly facilitate the work of the teacher and improve interaction with the parents of students. With the help of LC, you can perform the following actions:

• Set marks taking into account the form of the student's answer (for independent, for control, for oral answers);
• Write an announcement for the class or the whole school;
• Mark attendance;
• Publish last news schools;
• Draw up a schedule, curriculum, report for the Ministry of Education;
• Give homework for the whole class or separately for each student;
• Write a comment to the whole class or individually;
• Enter information about students and parents (addresses, phone numbers, places of work, etc.);
• Send a message to any parent or post a discussion in the general chat.

The main functions of the LC for students and parents

This module is called electronic diary. Separately made for the student and parents. It completely eliminates the possibility of hiding student information from parents. For example, absenteeism or bad grades. Your personal account will:

• View grades and comments from teachers;
• Find contact details of teachers;
• View the schedule and d / s, as well as find out the numbers of the classrooms where the lesson will take place;
• Study performance statistics in any subject for a quarter, month, year;
• Chat with the teacher;
• Find out school and class news;
• Connect the service of SMS informing about grades and attendance, the parent will know the exact time when his child crossed the threshold of the school;
• Top up your account to pay for school meals.

Interface

The interface is designed in soothing white and blue colors. There is a bright stripe at the top of the page. On the left side, information about the user, his messages, as well as profile settings are displayed. At the top is a line with the main functions. Displayed in the center of the page detailed information by sections.

Registration in the Smile account

The management of the educational institution is fully involved in entering registration data into the system, so parents and children do not need to do anything in this regard.

Authorization in personal account

1. Check languages ​​and keyboard layout.
2. Try changing browser. If this does not help, then you need to update it and clear the cache.
3. Reboot the modem (router).
4. Contact the school management, you may have been given an incorrect username / password.

Mobile application of personal account Smile

There are three mobile applications that work on devices with Android OS higher than version 4.0:

• Schoolboy;
• Parent;
• Electronic journal (for teachers).

The main functions of the application Schoolboy

Pupils in mobile application sections available:

• Schedule of calls/lessons;
• Marks and homework;

Smile - Russian operator world-famous connection, which is part of the Virgin Connect group of companies.

How to pay via Sberbank Online

To replenish the personal account of the Internet provider "smile no" through online cabinet Sberbank, you must enter your personal account:

Having entered the page, go to the menu item "Payments and transfers" by selecting the item "Internet and TV"

From the list, select our Internet provider, or enter the name of the company or the TIN of the company in the search field. We select the type of paid service: Internet, TV or telephony, in our case we select the Internet.

Next, you need to select a debit account, you can pay only with debit cards, as well as credit cards. In the "Login" column, enter your login (you can see it in the service agreement) and click continue.

It remains only to confirm the payment. You can confirm the payment using SMS, or by selecting the "Other confirmation method" item, confirm using the permanent code indicated in the printout with the identifier.

After confirming the operation, you will see the inscription "completed". If you store payment receipts, an electronic receipt can be saved to disk.

Connecting auto payment

Auto payment is an automatic payment for the service in favor of the recipient from your card. Thus, you allow the bank to make payments for services by controlling write-offs via SMS.

To connect Autopayment, use the personal menu in the upper right part home page Sberbank Online. Click the menu item "My auto payments", then the sub-item "Connect auto payment"

In the search bar, enter "Smiley" and press the "Find" button, select the desired item from the search results.

After selecting the connected auto payment, select the card from which the funds will be debited, and also register the smile company login.

Replenishment of the account with a bank card

To replenish your account through your personal account, you need to go to the official website of the company and log in:

Enter the Login given to you when connecting and the Password in the appropriate fields, press the "Login" button.

After logging into your personal account, on this page you can see all the information on your contract. To replenish the account, in the "Balance" column, press the "Top up" button:

Having chosen a payment option convenient for you, then indicate the required Amount for payment and click pay, then you will be redirected to the filling page necessary details to make a payment. By pressing the pay button, we wait for the payment to be processed.

In case of successful withdrawal of funds, a page with information on the operation will appear. A copy of the receipt will be sent to your e-mail.

trust payment

Now consider the option for connecting the "Trust Payment". Trust payment - a payment provided for you, so that you always stay in touch.

In order to use this service, you need to go to the personal account of the company Smail and select the item "Trust payment":

By clicking the button "Get a trust payment!" You will see a window with information about the payment due dates.

Now you can easily top up your ISP account.