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The parcel arrived in the country of destination and silence. The tracking status is not updated for a long time. Causes. What to do? Physical movement of the parcel

Russians in Lately more and more often order goods from other countries, especially on popular sites such as Aliexpress, Buyincoins and Ebay. It also happens that someone has relatives or acquaintances abroad, and they send gifts or just parcels to you in Russia. Delivery of goods across the territory of our country is carried out by Russian Post or other postal companies, and on the territory of the sender, the goods are transported by local carriers. When approaching the recipient, the status of the shipment changes, which is displayed in the online package tracking service. In the article we will tell you what the status "export from the country of departure" and all the others mean, as well as what to do if the package is lost or "stuck" somewhere.

Through which services can you track postal items

The most common and popular service was created by the Russian Post, it is called "Russian Post. Tracking mail." There you need to enter the parcels and confirm that you are not a robot. The system will show you where this moment the package is located. But, unfortunately, recently on the same "Aliexpress" the numbers of departures began to be issued in such a way that it is impossible to track them through the website of the Russian Post. Instead, you can use others.

So, there are sites for tracking goods specifically from China, since there are a very large number of parcels from there now. It is called Track24 and is located on the site of the same name, there are also 17track and ALITRACK. The last 3 do not request a check for a robot, but immediately look for the location of the parcel by the entered mailing number. The 17track service also shows the approximate date of arrival at the recipient's post office.

If the product disappeared from the tracking service or hung somewhere at one point for a long time, then it is possible that they forgot to add it to the program and you will no longer be able to track its movements until a notification arrives from the mail that the parcel has been delivered. In this case, you can write to the seller, attaching a screen from the Russian Post. Postal Tracking service or any other where the problem is shown. After the delivery period has expired, the seller, with your consent, or you yourself, can extend the delivery period or return the money for obvious reasons. Money is usually returned quickly (within 3-5 days) to the card or account from which the payment was made, although not the first time. Sometimes the seller has to write several times to get the money back, or even contact the support service, because the seller does not get in touch. It also happens that the money is returned or the goods are ordered again, and the one that was lost comes.

Preparing for shipping

This means that a package consisting of one or more items is being assembled or already completed and is being prepared for shipment. The preparation process also includes paperwork and labeling of parcels. Also at this stage, the seller checks whether the payment for the purchase has been made and passed.

"Export from the country of origin"

This is the second status that the parcel acquires during transportation, unless otherwise provided by the seller or transport company. "Export from the country of departure" literally means export from that country. This means that the parcel has a long delivery path ahead.

The time that is given for the delivery of goods to the buyer usually begins to be counted from the status "export from the country of departure". How long to wait for a package is often written when placing an order: some goods arrive within 30 days, and some within 90. Therefore, you should carefully read the delivery conditions when placing and subsequent payment for the order. If the parcel is sent by your friend from another country, then the wait is much less, these usually reach 10-20 days.

Arrival in destination country

When the export from the country of origin is completed, i.e. the goods have left the country of the seller and crossed the border, the status of the parcel changes. There can be 2 options here: either the goods immediately appear in the capital sorting center, or he will be in the border, but already Russian city near the border, which he crossed. One way or another, it will have the status "arrived in the territory of the Russian Federation" or "imported to the country of destination" in the tracking services.

Arrival at the sorting center

Sorting centers are huge premises in a large city, into which parcels and letters fall for their further distribution and sending to smaller points or to regional post offices. When a product is exported from the country of origin, it is already determined where it will go next, to which city, sorting center and post office.

In the sorting center, parcels are processed automatically, because manually great amount It is almost impossible to process boxes and packages, so it is important that the index is written correctly (the address is not read here), otherwise the package will go to another place.

Arrival at the point of issue

When the purchased goods have passed all the stages of transportation, it goes to the post office closest to the buyer. Within a few days, postal employees write out a receipt and bring it to the recipient in the mailbox. If the addressee does not arrive within a week, a second notice is issued. A parcel that has lain unclaimed for a month is sent back.

If a person tracked the parcel through online services and saw that it was in place, he may not wait for a notification, but come to the post office with the departure number and, calling it and presenting a passport, receive a box with the purchased goods.

If he missed all the notifications and did not follow the status for a long time, then when trying to understand where the parcel is, he may see the status "export from the country of departure" again, but now this country will be Russia, which means that the purchase went back. Only a dialogue with the seller will help here, he can stop the return shipment or send the goods again. But not all sellers agree to this, so if you are waiting for a package from abroad, do not rely on notifications from the post office, but check the location of the goods yourself.

Let's take a closer look at how to find out where the package is, when you need to go pick it up, and what are the basic rules in post offices.

"Post of Russia" works at the modern informational level. What does it mean? If some 10-15 years ago, people who sent or expected a parcel had no idea where the thing was, now you can track all operations with postal items.

Many of us use the Internet, so it is possible to track the status of the package. After a long wait, the status "Waiting for the addressee at the place of delivery" appears on the Russian Post website. What does it mean, what actions should be taken?

How parcels are tracked

This section is for those who are not familiar with the tracking process and have no idea how it is done. If you send some thing by mail, then after payment you should be given a receipt, which indicates:

  • Full name of the sender (your);
  • Full name of the recipient (to whom you sent the parcel);
  • mailing address recipient
  • date and time of the transaction;
  • cost of services;
  • an identification number.

It is the last point that interests us the most. If the parcel is sent through the territory of Russia, then it has a 14-digit number. Always the first six digits mean the index of the post office from where the shipment was made.

But how to find out the number of the parcel that was sent to you? If this is a private person, then you can ask to dictate or write the number of the departure. On the other hand, when we are talking about the company, online store, then the manager must send either a check indicating the postal identifier, or the identifier itself (number).

When it comes to foreign online stores, for example, the famous Chinese "Aliexpress", then postal number displayed next to the item. It can be copied or hovered with the mouse to check the status immediately. It should only be borne in mind that parcels sent from abroad have a 13-digit identifier, at the beginning and at the end of it (between the numbers) there are letter designations of the countries of departure and receipt. But there are cases in which this standard is not met.

From departure to receipt: statuses

Before we start discussing what "Awaiting the addressee at the place of delivery" means, let's look at other statuses.

Each parcel must pass acceptance, sorting, customs (if it is a foreign shipment) and other operations. But there can be no exact status standards, since everything depends on the geographical location of the sender's and recipient's post offices, and the means of communication. As a rule, each parcel is sorted in the district center, in regional center, then in those large cities where there is a transfer hub (airlines, Railway, highways and water communication).

Information about the movements of the parcel will not bring any value to the recipient, unless the item does not arrive at the post office for a long time. Tracking at such a moment will help the employees of the Russian Post to check where the parcel stopped, at what stage and at what address. this work carried out only when submitting an application for the search for a postal item.

We are only interested in the item “Waiting for the addressee at the place of delivery”, after which other statuses may appear.

What to do when the status appeared?

When this status appears on the site for tracking parcels, you can safely go to the post office. You just need to check whether the thing really came to the department whose index was indicated by you. The fact is that sometimes, for some reason, they are sent to someone else's department. On the official website of the Russian Post, not only the address must be indicated, but also a point on the map indicating the operating hours of the branch to which it arrived.

There are other nuances - the arrival of a paper notice, SMS (if you indicated the number mobile phone when dispatched) or the absence of both.

If you see the status "Waiting for the addressee at the place of delivery", then your package is exactly at the office indicated on the site. Be sure to take your passport before going to the post office, check the mailbox to see if a notification has arrived. If it has arrived, then it must be filled in reverse side sheet, if not, then rewrite the parcel number to dictate it to the operator in the department.

Status appeared, but there is no parcel in the mail

Often on the Internet you can see or among your friends hear complaints that the item “Waiting for the addressee at the place of delivery” has appeared on the tracking site, but there is no parcel according to the Russian Post employee.

If such a status has appeared, it means that the employees of the department accepted the postal item, registered it, and it has not gone away. Therefore, here it is necessary to focus on the competence and honesty of the servants of the department themselves. If you cannot resolve the issue peacefully, you can make an application to the reception of the Russian Post or call hotline. If the issue is still not resolved, you can safely contact the prosecutor's office (in the case of a very expensive product).

What statuses can appear after?

On the status "Waiting for the addressee at the place of delivery", tracking does not end. Be sure after you receive the parcel, the corresponding item appears. But there is another outcome of events. Consider both:

  1. "Unsuccessful attempt of delivery". As a rule, if the recipient comes to the post office with a question about what kind of status it is, then he is answered that the postman did not find the addressee at home.
  2. "Request". This status appears when the parcel is sent to another post office that does not serve your street / locality. In this case, you need to wait until the postal item arrives at the "native" branch.

But it also happens that the parcel remains in someone else's department completely. Then it should be handed over after presenting a passport and filling out a notice.

At what point does the status appear

Many are probably interested in at what specific moment “Waiting for the addressee at the place of delivery” appeared on the site. Often, many of us look forward to some order or a gift from a friend that we want to pick up as soon as possible. And finally, the long-awaited status has appeared. Is it worth the rush? Of course, if the post office has not yet closed, just be sure to rewrite the parcel number.

So at what point is the status "Waiting for the addressee at the place of delivery" assigned? Russian Post immediately uploads information to the site as soon as the operator scans the barcode of the parcel. But there may be failures and delays on the server, so the registration time may be false or late. For example, the package was registered at 16:12, but its status changed only at 18:02.

Can I pick up for someone else?

Let's take a couple as an example. Let's say that the husband ordered a parcel from Aliexpress, but the purchased item is intended for his wife. At the time the goods arrive at the post office, the spouse is on an urgent departure on business. Can the spouse issue a parcel? This is prohibited by the rules of the Russian Post. On the other hand, if the spouse has not only her passport, but also her husband's passport (or at least a copy), then the parcel can be handed over.

In this case, the status "Waiting for the addressee at the place of delivery" is changed to the corresponding one.

If not tracked

There are parcels that are not tracked. This is especially true for orders with free shipping from foreign online stores. How to understand that she got to the right post office? The seller must indicate in what approximate time the goods will be delivered. When this period passes, you can go to the post office. Just in case, take your passport and be sure to write down the departure number. It may also happen that the parcel has been waiting for the addressee at the place of delivery for a week or two. Therefore, you can start visiting the post office earlier.

In case of various misunderstandings, doubts, please contact the employees of the post office where the parcel should arrive. Always indicate the index of only the branch closest to your home in order to avoid unpleasant situations.

11 Today it seems that people practically do not shop in regular stores. After all, it is much cheaper to remove the "outbid" from the chain "manufacturer - buyer", and save almost half the cost of the goods. Yes, our resellers raise the price tag, and almost twice, causing anger and irritation in ordinary people. Therefore, we have no choice but to bow to online stores, or rather to Chinese supermarkets. In order for the goods to be tracked, a special track number is used, which allows you to receive information about what is currently happening with your purchase. True, they have some "tricky" statuses that not everyone can decipher them correctly. On our site, we decided to explain the meanings of the most common of them. Bookmark us if you haven't already. Today we will talk about such a status as Arrived in destination country which means you can read a little below.
However, before I continue, I want to show you a couple more news on random topics. For example, what does Morok mean, how to understand the expression At dawn, what is the Swedish family, what does Uber mean, etc.
So let's continue what does it mean Arrived in destination country?

Arrived in destination country- means that your package has been delivered to an international postal exchange in your country for subsequent export / import operations


Many buyers are very worried that their status does not change for several days, i.e., as it was " Arrived in destination country", this has been the same for a week already. If you bought a USB cable for a dollar, then this is not particularly annoying, but if you buy a video card for $ 800, then goosebumps are already walking through your body, and your hair starts to stand on end.

What is really going on? A cargo plane delivered bags of parcels and parcels from China or another intermediate country, and now they are waiting in the wings somewhere in the bowels of the Russian Post, and are waiting for import. You have probably noticed that some time passes between export and import, starting from a few days and ending with weeks or even months (oh, this Russian post). Do you really think that the plane is in the air all this time? In fact, your product is either in the country where you bought it, or where the plane arrived, or maybe both there and there, for a couple of weeks in a row.
The point is that not all postal services show the status of airlines. This is done so that they do not have claims for the delay in parcels. That is why your package is already like three weeks in the Russian Federation, and import so far there hasn't been.

From this we conclude that you should not tear your hair in one place, just sit and wait. For example, I order often, and there were practically no losses. The most expensive purchase is a video card for 50,000 rubles, which I ordered in Germany. I also bought a lot of tools, also quite expensive, they all came, but I really had to be nervous, for a long time statuses didn't change. The longest order, these are special spikes, to walk on ice, I bought last year at 11.11, and came in March of this year. In short, do not worry, the likelihood that your package will be lost is minimal. You just have to wait patiently.
I wish you that all the things ordered come to you safe and sound!

By reading this article, you have learned what does it mean Arrived in destination country, and now you will be able to imagine "what is how much" in this mail system. We'll talk about other statuses next time if I'm not lazy.

Receiving a parcel is the very first step in sending a postal item to Russia from abroad. In a foreign post office, the parcel is accepted and all documents are drawn up for it for further shipment to the final address. A customs declaration is also drawn up (forms CN22 or CN23).

In the Result, a unique identifier is issued to the mailing, with the help of which the parcel is tracked. The ID or Barcode is printed on the receipt issued upon receipt of the parcel to the sender. From the moment the sender receives the receipt, some time must pass for the parcel to appear in the mail tracking system.

Arrival at the place of international mail exchange

At the Place of International Postal Exchange (IMPO) of the sender, the parcel is prepared for export to Russia. customs authorities located in places of international exchange, customs clearance is carried out. Dispatches are formed to be sent to the place of departure.

Parcel export

Perhaps the most time-consuming process, the postal item is transported from the country of the sender to the country of the recipient. Delivery can be carried out both by air and by land, depending on the geographical distance of the countries of export and import. The delivery time for the export of international shipments is not determined by any documents, it all depends on the carriers. The Export status indicates that the parcel has been transferred to a foreign carrier for further delivery to MMPO Russia.

Attention! When tracking mail, be sure to monitor the status of "Import". If for a long time the parcel has not arrived on the territory of Russia, it is recommended to write an application for the search for the parcel

16

I don't see much point in knowing detailed description of one postal status or another. The meaning of most of them is clear from the name, the meaning of others is not so important (again, for me).

However, many users want to figure out what the package statuses they see when tracking mean. So I will give a description of the most frequent and popular statuses that you can find on various trackers.

Delivery to the addressee / Delivery to the recipient

The parcel was received by the addressee (at the post office or delivered by courier)

Flew to destination country

The parcel will be handed over to the post office of the country of destination. Then it will be delivered to one of the places of international mail exchange for subsequent import / export operations.

Departed from the airport

The parcel took off from the airport of the sender's country and is sent to the country of destination. The status will not change immediately upon arrival at the airport of the destination country, but after the parcel has been processed by the postal service. This may take from 3 to 10 days.

The parcel took off from the airport of the sender's country and is sent to the country of destination.

After the parcel leaves the territory of the sender's country and arrives in the country of destination, it will be assigned a new track code, which is not registered anywhere. Accordingly, the parcel will not be tracked.

Issued by customs

Procedure customs clearance completed, in the near future the parcel will be transferred to the post office of the country of destination for further delivery.

Ready for shipment

Ready to ship

It means that the parcel is packed, marked and will be sent in the near future.

Detained by customs

This operation means that the parcel is detained by employees customs service for carrying out activities to determine the purpose of the parcel.

Upon receipt in international postal items within a calendar month of goods, the customs value of which exceeds 1000 euros, and (or) the total weight of which exceeds 31 kilograms, in part of such an excess, it is necessary to pay customs duties, taxes using single rate 30% of the customs value of goods, but not less than 4 euros per 1 kilogram of their weight. If information about the goods sent to the IGO is missing or does not correspond to the actual, this significantly increases the time spent on clearance of shipments, since it becomes necessary to conduct customs inspection and documentation his results.

Sending

The parcel was sent to the wrong index or address, they found an error and redirected it to the correct address.

International mail import

The operation of receiving a shipment in the country of the recipient.

All mail entering the territory Russian Federation from flights, starts the journey at the aviation mail transportation department (AOPP) - a special postal warehouse at the airport. From the aircraft, within 4-6 hours, the shipments arrive at the AOPP, the containers are registered, their integrity and weight are checked. Mail is registered in an electronic database. When registering, a barcode is scanned, data is entered about where the container is addressed (for example, MMPO "Moscow"), from which flight it arrived, about the country and date of formation of the container, etc. The time of these operations can be increased from 1 to 7x days due to the limited capacity of AOPP.

The next operation after exporting from the country of origin, which is reflected on the site when tracking the shipment, is import to the country of destination. Import information appears after the shipment has been handed over by the carrier to the postal operator of the country of destination. The operation "Import" means that the shipment arrived on the territory of Russia and was registered. International shipments arrive in Russia through the place of international postal exchange (IMPO). There are several MMPOs in Russia: in Moscow, Novosibirsk, Orenburg, Samara, Petrozavodsk, St. Petersburg, Kaliningrad, Bryansk. Choosing the city where exactly to enter international departure depends on the country of the sender. The choice depends on the availability of regular flights and free carrying capacity in a particular direction.

Unsuccessful attempt of delivery

Assigned if the operator reported that there was an attempt to deliver the parcel to the addressee, but for some reason it failed.

Options for further action:

  • New Delivery Attempt
  • The parcel will be deposited until demand or until the circumstances are clarified.
  • Return to sender

What to do if this status is received:

  • You need to contact your post office and find out the reason for the non-delivery.
  • You must contact the post office yourself to receive the parcel.

Treatment

The parcel arrived at one of the sorting centers for processing and further shipment to the recipient.

Processing at an intermediate point

Processing in the sorting center

The status Processing in the sorting center is assigned during the delivery of the item through the intermediate sorting nodes of the postal service. In sorting centers, mail is distributed along trunk routes. Parcels are reloaded from one transport to another, for further shipment to the recipient.

Processing completed

A generalized status that means the completion of the processing of the parcel before sending it to the recipient.

Awaiting delivery to the post office

Awaiting shipment

It means that the parcel is packed, marked and will be sent in the near future.

Awaiting quality check

Indicates that the package is not yet complete and is in the seller's warehouse, waiting for the contents to be checked before shipment.

Generalized status, meaning that the parcel has left the warehouse / intermediate sorting center and is heading to the next sorting center towards the recipient.

Export operation completed

The customs clearance procedure is completed, the parcel was transferred to the post office of the country of destination for further shipment to the recipient.

Shipment from the seller's warehouse

The parcel has left the seller's warehouse and is moving towards a logistics company or post office.

Shipment Cancellation

Generalized status, meaning that the parcel (order) for some reason cannot be sent (continue further movement).

Sending to the terminal

The parcel is sent to the postal terminal at the airport to be loaded onto the aircraft and sent to the country of destination.

Departure ready to ship

It means that the parcel is packed, marked and will be sent in the near future.

Sent

Generalized status, which means sending a parcel from an intermediate point towards the recipient.

Sent to Russia

The parcel will be transferred to the Russian Post for delivery to one of the places of international mail exchange, and subsequent import / export operations.

Sent to destination country

The parcel is in the process of being transferred to the mail of the country of destination, for delivery to one of the places of international mail exchange, and subsequent import / export operations.

Note! The following status will not be displayed immediately, as soon as the parcel is in the country, but after the parcel is accepted (unloaded, processed and scanned) by the postal service.

This may take from 3 to 14 days, depending on the workload of the place of international mail exchange.

Sent from warehouse to sorting center

As a rule, this status means that the foreign sender (seller) brought your parcel to the local post office.

Transferred to storage

It means the arrival of the item at the recipient's post office (OPS), and transfer to storage until it is delivered to the recipient.

Read also:

As soon as the shipment has arrived at the office, employees issue a notice (notice) that the shipment is in the office. The notice is given to the postman for delivery. Delivery is carried out on the day the item arrives at the office or the next day (for example, if the items arrived at the office in the evening).

Handed over to customs

In the sender's country

In the country of the recipient

Loading on the plane

Loading on the plane before departure to the country of destination.

Loading into transport

Shipment preparation completed

It means that the parcel is packed, marked and will be sent in the near future.

Preparing for shipping

Preparing for export

Packing, labeling, loading into a container and other procedures necessary for shipment to the country of destination.

Left the airport

In the sender's country The parcel took off from the airport of the sender's country and is sent to the country of destination. The following status will not be displayed immediately upon arrival at the airport of the destination country, but after the parcel arrives and is accepted (unloaded, processed and scanned) by the postal service. This may take from 3 to 14 days.

In the country of the recipient The parcel is delivered to one of the places of international postal exchange for subsequent import operations.

Left the international sorting center

The parcel was sent to the country of destination, for delivery to one of the places of international mail exchange, and subsequent import / export operations.

Left the place of international exchange

The shipment left the place of international mail exchange and then goes to the sorting center. From the moment the shipment left the MMPO, the delivery times for shipments in Russia begin to operate.

According to the information received from the Russian Post, the status "Left the place of international exchange" can last no more than 10 days. If after 10 days the status has not changed - this is a violation of the delivery time, which can be reported to the Russian post office by phone 8 800 2005 888 (free call), and they begin to respond to this application.

Left the mail terminal

The parcel has left the intermediate point of its route and is heading towards the recipient.

Left the warehouse

The parcel has left the warehouse and is moving towards the post office or sorting center.

Left sorting center

The parcel has left the sorting postal center and is heading towards the recipient.

Left the transit country

The parcel left the sorting center in the transit (intermediate) country, sent to the country of destination, for delivery to one of the places of international mail exchange, and subsequent import / export operations.

Mailing information received

Received information about the postal item in electronic form

It means that the seller has registered the package (track code) on the website of the postal (courier service), but in fact, the package has not yet been transferred to the postal service. As a rule, it can take from 1 to 7 days from the moment of registration to the moment of the actual transfer of the parcel. After sending the parcel, the status will change to "Receiving" or similar.

Received for further processing

The parcel arrived at one of the sorting centers for processing and further shipment towards the recipient.

Parcel registered

It means that the seller has registered the package (track code) on the website of the postal (courier service), but in fact, the package has not yet been transferred to the postal service. As a rule, it can take from 1 to 7 days from the moment of registration to the moment of the actual transfer of the parcel. After sending the parcel, the status will change to "Receiving" or similar.

Arrived

Generalized status, meaning arrival at one of the intermediate points, such as: sorting centers, postal terminals, airports, ports, etc.

Arrived at the airport

The parcel arrived at the airport for unloading, loading, processing and further shipment to the destination.

Arrived at International Sort Facility

Came to the place of delivery

Means the arrival of the item at the post office (OPS) of the recipient, which must deliver the item to the recipient. As soon as the shipment has arrived at the office, employees issue a notice (notice) that the shipment is in the office. The notice is given to the postman for delivery. Delivery is carried out on the day the item arrives at the office or the next day (for example, if the items arrived at the office in the evening).

This status indicates that the recipient can independently contact the post office to receive the item without waiting for notification.

Arrived at the post office

Means the arrival of the parcel at the recipient's post office, which must deliver the shipment to the recipient. This status indicates that the recipient needs to contact the post office to receive the shipment.

Arrived in Russia

Arrived at the sorting center

It means the arrival of the parcel at the intermediate postal node for sorting, route selection and sending towards the recipient.

Arrived at Destination Sort Facility

The parcel has arrived at the sorting center of the country of destination for subsequent import / export operations.

Arrived in destination country

The parcel arrived in the country of destination at the place of international postal exchange for subsequent import / export operations.

Arrived in transit country

The parcel arrived at one of the sorting centers of the transit (intermediate) country for processing (sorting) and further shipment towards the recipient.

Arrived at the small package processing center

It means the arrival of the parcel at the postal distribution center, for sorting, route selection and sending to the recipient.

Arrived at warehouse

The parcel arrived at the warehouse for unloading, marking, processing, loading and further shipment to the destination.

Arrived at the terminal

Means arrival at an intermediate terminal for unloading, loading, processing and further shipment to the destination.

Arrived in Russia

The parcel arrived on the territory of Russia, for further import and shipment towards the recipient.

Reception

Admission to the customs service of the country of destination

Status means that the shipment has been handed over to the Federal Customs Service (FCS) for clearance. In MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different sites. Shipments with a commodity investment undergo X-ray control. By decision of the customs officer, the parcel can be opened for personal control, the reason for personal control may be a violation of property rights, a commercial batch, orientation to the batch, where substances prohibited for shipment may be possible. The parcel is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the shipment.

Reception at customs

In the sender's country The parcel was transferred to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, then it will be sent to the country of destination.

In the country of the recipient Status means that the shipment has been handed over to the Federal Customs Service (FCS) for clearance. In MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different sites. Shipments with a commodity investment undergo X-ray control. By decision of the customs officer, the parcel can be opened for personal control, the reason for personal control may be a violation of property rights, a commercial batch, orientation to the batch, where substances prohibited for shipment may be possible. The parcel is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the shipment.

Receive from sender

Means that a foreign sender (seller) has brought your parcel to the local post office. At the same time, he filled out all the necessary documents, including the customs declaration (forms CN 22 or CN 23). At this time, the shipment is assigned a unique postal identifier - a special bar code (Track number, Track code). It is in the check (or receipt) issued upon receipt of the parcel. The "Receive" operation shows the place, date and country of receipt of the shipment. After acceptance, the parcel moves on its way to the place of international exchange.

Accepted by the carrier

Means that the sender (seller) has transferred your order to the local carrier. At this time, the shipment is assigned a unique postal identifier - a special bar code (Track number, Track code). It is in the check (or receipt) issued upon receipt of the shipment.

Sorting

The parcel has arrived at one of the sorting centers and is being processed. After some time, the parcel will leave the sorting center for further shipment towards the recipient.

Customs clearance

In the sender's country The parcel was transferred to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, then it will be sent to the country of destination.

In the country of the recipient Status means that the shipment has been handed over to the Federal Customs Service (FCS) for clearance. In MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different sites. Shipments with a commodity investment undergo X-ray control. By decision of the customs officer, the parcel can be opened for personal control, the reason for personal control may be a violation of property rights, a commercial batch, orientation to the batch, where substances prohibited for shipment may be possible. The parcel is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the shipment.

Customs clearance completed

This operation means that customs has checked the shipment and returned it to the Postal Service. In many IMPOs, customs works around the clock: this is the only way to check the enormous volume of incoming mail from abroad in due time. Each customs officer is assisted by two postal operators.

Transit

Transportation

Transportation of a parcel from one sorting center to another, in the direction of the recipient.

Package

It means that the parcel is packed, marked for further shipment.

Export

Export (content check)

The parcel was transferred to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, then it will be sent to the country of destination.

Export (packaging)

The parcel has successfully passed the inspection, packed and ready to be sent to the country of destination.

International mail export

Means the actual sending of the parcel to the country of destination.

The "Export" status includes the transfer of the parcel to a foreign carrier, which, by land or air transportation, transports it to the MMPO of the country of destination. As a rule, this status is the longest and the transition to "Import" may take some time. This is due to the peculiarities of the routes of flights and the formation of the optimal weight for transporting it by plane. For example, shipments from China may be delayed due to the fact that cargo planes can carry at least 50 - 100 tons. On average, the export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days.

If the shipment is in the "Export" status, then it is impossible to track it (find out what exactly is happening with it), only at the import stage you will be able to see your parcel and monitor its further movement. The use of transit traffic and certain restrictions often delay departures. However, if your parcel was sent more than 3 months ago, but has not received the status of "Import", then the sender needs to contact the post office and apply for a search.

Export, processing

Means the actual sending of the parcel to the country of destination.

The "Export" status includes the transfer of the parcel to a foreign carrier, which, by land or air transportation, transports it to the MMPO of the country of destination. As a rule, this status is the longest and the transition to "Import" may take some time. This is due to the peculiarities of the routes of flights and the formation of the optimal weight for transporting it by plane. For example, shipments from China may be delayed due to the fact that cargo planes can carry at least 50 - 100 tons. On average, the export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days.

If the shipment is in the "Export" status, then it is impossible to track it (find out what exactly is happening with it), only at the import stage you will be able to see your parcel and monitor its further movement. The use of transit traffic and certain restrictions often delay departures. However, if your parcel was sent more than 3 months ago, but has not received the status of "Import", then the sender needs to contact the post office and apply for a search.

Electronic registration of the parcel

It means that the seller has registered the package (track code) on the website of the postal (courier service), but in fact, the package has not yet been transferred to the postal service. As a rule, it can take from 1 to 7 days from the moment of registration to the moment of the actual transfer of the parcel. After sending the parcel, the status will change to "Receiving" or similar.

What do the statuses of mailings mean in English?

What is on Aliexpress, what is on popular trackers, all the statuses of mail items are translated into Russian. So you will not often encounter statuses in English. And yet I decided to add here the translation and decoding of the most popular of them.

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