Why there is no Internet on iPhone 6. Internet does not work on iPhone - reasons and repair. All mobile traffic has been used up

“Why doesn’t the Internet work on iPhone?” - this is the question that not only beginners, but also experienced owners of Apple equipment ask in case of connection problems. In fact, there are not so many reasons for this problem, and most of them are easy to fix on your own. The review below will help you easily fix the Internet on your iPhone.

Why the Internet does not work on iPhone 5s and other versions

The most common causes of Internet breakdowns, according to service statistics and regular user surveys, are:

1. No default settings. The iPhone does not have internet settings by default, so expecting instant connection after inserting a SIM is unreasonable.
2. After restoring or flashing, all parameters were lost. To rejoice after a successful update or restoration, some iPhone owners simply forget to re-enter their Internet access data.
3. Incorrect WiFi password. Very often the Internet does not work on iPhone 5s and other models due to a changed password for the point wireless access in Internet. The old password is incorrect, which means authentication fails.

Changed communication service provider data. For example, if MTS mobile Internet on your iPhone does not work, then you should contact your operator’s technical support for the correct Internet access settings. Do not forget to refuse all additional services, because help is help, and promote paid services need to.
Broken component inside the device. If the MTS mobile Internet on the iPhone does not work, and technical support reports that the connection is correct, then you should not immediately write angry letters management and promise all kinds of punishment to the operator personally, because the breakdown may be in the phone itself. Diagnostics in any service will help determine the exact cause.

Repairing Internet on iPhone

Let's look at several typical situations with problems and ways to fix them, excluding non-payment of tariffs and a faulty router (they are not related to the iPhone).

Internet is not configured

Usually the Internet on an iPhone works flawlessly, but it requires initial setup. You need to proceed as follows:

Turn on the device and wait for an SMS message about the imminent delivery of a message with parameters. If it comes, accept and activate the new Internet profile, if not, proceed to the next step.
Call your operator. It does not matter whether it is MTS, Beeline or any other operator - each mobile service provider has its own technical support. Request Internet configuration settings for your iPhone model. Usually they send a configuration message, but they can also give text settings. In this case, let's move on.
Enter the Internet settings on your iPhone in the Expert Options menu. If you don’t know where it is, it’s better not to look for or edit what you don’t know.

Doesn't connect to WiFi

In the case when the Internet does not work on the iPhone due to the lack of a WiFi connection, you can do the following:

The connection fails: check the correctness of the password entered and the type of authorization, in case of failure, restart the router and try again. It is important to understand that it is better not to try to guess the password.
Does not see the access point: turn on the router or reboot it, wait until it is fully turned on. If the problem persists, check the signal from another device.

iPhone may not connect to hotspots due to interference or other problems, but it may still be fully functional.

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The Internet occupies a rather important place in our lives. And if the Internet suddenly does not work on an iPhone, it upsets us and brings inconvenience and discomfort to our lives. And for some, due to the fact that access to the network is associated with professional activity, this malfunction may adversely affect operation.

In any case, it is not worth postponing the solution of such a problem indefinitely. More detailed information Read more about network issues.

Apple service center addresses

How much does the repair cost if the iPhone does not catch the Internet

Why does the iPhone not catch the Internet?

The lack of Internet in the iPhone 5s, 5c and 5 or 4s and 4 can occur for the following reasons:

1. Crashes software e.g. after an update.

2. Mechanical problems (faulty wifi module).

3. Incorrect Internet settings.

iPhone doesn't see wifi

If your iPhone does not catch the Internet or wi-fi, then such a nuisance can occur for the following reasons:

1. System or software failure - in this case, try updating the software and checking the operation of the device.

2. The wifi unit is faulty due to mechanical damage. Unfortunately, this problem impossible to solve on your own, especially when your display is faulty, cracked or broken. First of all, you need to fix problems with the display and it’s better to do this in a service center. The cost of repair work, and in particular for other models, can be seen on the corresponding page of the site or by calling the contact phone number.

No internet from telecom operator

If you use Internet services provided by telecom operators, and the Internet does not turn on, you should check the SIM card slot, the strength of the 3G signal, the correctness of the Internet settings and try to connect again.

The slot may be damaged due to careless actions when you insert a SIM card into it. A bad signal 3G can lead to the feeling that the iPhone is not connecting to the Internet. For mechanical types of faults, it is better to contact a specialized service.

Setting up an Internet connection

Another reason may be incorrect Internet connection settings. In order to properly configure the Internet, you need to consistently go into the settings of the iPhone 4s or 4 as well as other models: basic - cellular communications - data transfer. Next, enter the details of your mobile operator (MTS, Bilan, Megafon, etc.). Then check the connection and if the problem persists, contact service.

Wi-Fi or SIM card slot does not work - what to do?

In this case, contacting a service center is inevitable. Our engineers have extensive experience in troubleshooting any type of mobile device, especially the iPhone 4c and 5c models, which are the most prone to problems.

Contact our service center for help if your iPhone does not connect to the Internet. They will give you a complete diagnostic of your device, free of charge, and help you identify the cause of this problem! And then they will fix all the problems, set up the operation and reception of the Internet correctly. All our branches are located near metro stations. Contact us - we will help you with any breakdown!
Prices for other services iPhone repair You can find out on the pages of our website.

How the repair works:

1 We diagnose the imported goods for free
device received by you or our courier.
2 We carry out repairs and also provide a guarantee on new installed parts. On average, repairs last 20-30 minutes.
3 You receive a working device yourself or call our courier.

There are few sources for this malfunction, but answering the question of why the Internet does not work on an iPhone is not so easy. Experts identify mainly the following reasons:

errors in the operating system;
problems in the mobile network;
failure in network settings;
damage to the antenna or Wi-Fi module;
mechanical damage and exposure to moisture;

What to do when mobile Internet on iPhone stops working?

If you encounter a problem where the mobile Internet does not work well, while voice communications and messages are sent without difficulty, this may indicate an iOS system failure. A simple reboot of the smartphone will help eliminate it. A restart allows you to remove excess load from the device, free up RAM and processor.

In this case, you should reset the network settings. Go to "Settings" where select "General". After that, click on “General” and select “Reset”. In the specified menu, click on “Reset network settings” and confirm this action. Please note that there are no negative consequences this procedure will not benefit the user. The biggest trouble in this process will be that data on all access points and Wi-Fi networks will be automatically deleted. After these manipulations, you should reboot the device again. Without this, the settings will not be able to fully take effect, and the iPhone 6s Plus will not be able to register new parameters.

What to do when you can't connect to the Internet?

The first thing to do when Wi-Fi stops working is to reboot the router. Often, failures in the router can be the reason why you cannot access the network. If this does not work, use the methods described above. According to statistics, problems with connecting to the World Wide Web are caused precisely by problems within the operating system, and only then come various hardware failures.

The Internet does not work well on the iPhone. What to do?

The connection continues to work slowly or is absent altogether; most likely, the problem lies in damage to the key mechanisms of the device. For the rather fragile parts of the iPhone 6c Plus, even a slight shake or blow is enough to seriously damage individual components of the device. It happens that connection difficulties arise after moisture gets inside the device. In this case, it is unlikely that you will be able to fix the problems that have arisen on your own, so immediately go to our Apple service workshop.

The Internet has become an integral part of life modern man. It's hard to imagine a smartphone owner who doesn't use mobile network, does not surf the Internet or communicate on social networks from the phone.

In order to have access to World Wide Web, you will have to configure the device. Usually this procedure does not take much time. Next, we need to figure out how to set up the Internet on the iPhone 5S.

What should every user know about this process? What options for setting up the Internet on Apple devices will help you access the World Wide Web? All this will be discussed further! In fact, even a novice user can bring an idea to life in a few minutes!

Work networks

First, we need to understand one important fact - owners of mobile devices can work with different types Internet. Depending on it, the algorithm of actions when setting up access to the network will change. Despite this, all the proposed connection options are quite easy to learn.

Wondering how to set up the Internet on an iPhone 5S? Then you will have to decide which specific network to use. Today, the iPhone can work with the following types of Internet access:

WiFi:

More and more often, users are trying to use Wi-Fi and 4G networks. In fact, the difference between setting up these connections is not critical. What should every owner of an Apple phone know before starting to work with the Internet and configure it?

Mobile Internet

Let's start with the most common option - connection. How to set up the Internet on an iPhone 5S? "Tele2" or any other mobile operator - it doesn't matter which company we are talking about. The main thing is that the owner of the smartphone will have to configure the device for normal operation with the mobile Internet.

What will it take? Need to:

Insert SIM card into iPhone. It is advisable to then choose the most profitable tariff plan to work with the Internet and connect it.
Go to the "Settings" section on your phone.
Open menu " cellular".
Set the switch opposite the “Cellular Data” text to “On” mode. At the same time, a green indicator next to it will light up.
Click on "Cellular Data Network".
How to set up Internet on iPhone 5S? "Beeline", "Megafon", "MTS" or "Tele2" - it doesn't matter. In the window that opens, you will have to enter data to access the Internet. It's about about username, login password and APN.
Click on the "Save" button.
Move the pointer opposite "Enable LTE" to active mode.

Nothing more is needed. From now on, it’s clear how to set up the Internet on an iPhone 5S. Problems can only arise with searching for network access data.

For "MTS"

But this is a completely solvable problem. In general, it is recommended to check with your mobile operator for information that needs to be entered into the “Cellular Data Network” menu. This is the only way to connect 100% to the mobile network.

You can use the generally accepted rules for each telecom operator. How to set up Internet on iPhone 5S? MTS offers the following login information:

APN is a special combination that indicates which network you are connecting to. In our case, you need to write internet.mts.ru in this field.
Username - company name in Latin. More precisely, mts is written in this line.
Password - it is similar to the username.

Accordingly, after entering the proposed data and saving it, you can access the Internet from the MTS SIM card. What other options are possible?

For Beeline

How to set up Internet on iPhone 5S? Beeline proposes to act in exactly the same way as MTS. The only difference is that the data used will be completely different.

If the owner of an Apple phone has a Beeline SIM card inserted, he needs to enter the following data to connect to the World Wide Web:

APN - almost completely reproduces the previously proposed inscription. But in this case it will look like internet.beeline.ru.
The password is the name of the operator. It must be written in Latin. To be more precise, the password for connecting is beeline. Everything is written in small letters.
Username - you need to copy the password.

It can be seen that in general the algorithm of actions remains the same. Setting up mobile Internet with Beeline is as simple as with MTS.

For Megafon subscribers

But what if the user decides to insert a Megafon SIM card into the mobile device? There is no reason to panic. Using the example of the first two operators, one could be convinced that setting up a mobile network is an extremely simple task that does not depend on the service company. What to do in this case?

How to set up Internet on iPhone 5S? Megafon provides the following data for setting up a mobile network:

Name - gdata.
Password - repeat the network name.
APN - in this case, the information looks primitive. It is enough to write simply internet in the corresponding line.

Important: to successfully set up a network when working with Megafon, you can leave the “Password” and “Name” fields empty. This scenario is perceived without errors or failures.

Working with 4G

Now we can talk a little about how to properly work with the 4G network. This connection raises many questions among users. Therefore, it is necessary to understand such a network and its configuration.

The first thing that the owner of an Apple product should remember is that before connecting to 4G you need to buy a SIM card that supports this type of data transfer. It is recommended to check this feature when purchasing a SIM card.

The second nuance is the operating system. Before you think about how to set up the Internet on an iPhone 5S by connecting to 4G, you need to have new version operating system (iOS 7.0.4 and later).

Ready? Then the following algorithms are offered to the user’s attention:

Connect to the mobile Internet using the previously proposed methods.
Open "Settings" - "Software Update".
Click on "Update".
Agree with the update and wait.
Enable the LTE option in the "Network" settings.

If everything was done correctly, LTE will appear in the upper left corner of the screen. This means that a connection to 4G has occurred.

You can resort to another option. It will be of interest to those who have a computer at hand. The user needs:

Connect iPhone to PC using a wire.
Launch iTunes. In the "General" menu, select "Update software...". Agree with the process.
Disconnect iPhone 5S from the computer. Go to "Settings" - "Networks". Enable LTE option.

From now on, it’s clear how to set up mobile Internet on an iPhone 5S. There is one more very interesting technique left.

Working with Wi-Fi

We are talking about connecting via a wireless network. Wi-Fi on a smartphone as a network access option is in great demand. You can connect to the Internet using this option almost anywhere.

How to set up Internet on a Chinese iPhone 5S using Wi-Fi? Required:

Turn on iPhone. Go to the "Settings" section.
Select Wi-Fi.
Set the switch indicating working with Wi-Fi to the “On” state.
Wait. A list will appear available connections. Select the desired line.
If necessary, enter your login information. More precisely, you will need a password for the wireless network.

You can close settings. If everything was done correctly, the user will be able to access the Internet without much difficulty. It is suggested to check the connection using a browser. Or you can look at the upper left corner - there will be an indicator with the Wi-Fi signal strength.

Results

From now on, it’s clear how to set up the Internet on an iPhone 5S. There is nothing supernatural in this procedure. As already mentioned, even a novice owner of an "apple" smartphone will be able to use all of the above methods of working with the network.

Usually, the help of service centers to set up and enable the Internet on the iPhone is not required. People handle everything themselves. If you want to work with a mobile network, then it is recommended to contact your mobile operator directly for help. He will not only be able to tell you about the Internet connection, but will also provide the necessary network settings. It's actually very simple. A few minutes - and the Internet is ready to go.

Technique Apple occupies a leading position around the world, but this does not guarantee the absence of problems with it. One of the most common questions among users is why the Internet does not work on the iPhone. Most often, the cause is incorrect settings, but there are also more complex reasons due to which there is no connection to the 3G, 4G or Wi-Fi network.

First of all, you need to find out whether the cellular company provides LTE or 4G connection service. For example, some corporate SIM cards are designed only for calls and SMS, and they will not be able to access the World Wide Web unless this is provided for in the tariff.

There are several main signs of failure:

LTE, Wi-Fi or 3G does not function.
Can't use iPhone instead of modem.
There is a connection icon, but the pages in the browser do not load.

When the Internet does not work on your iPhone, you can try rebooting the device. Most often, after a restart, the connection is restored, which indicates that the network is not working correctly.

If the Internet is lost, you should pay attention to the icon in the upper right corner. When you are in a coverage area, the letters “E”, “H+” or “3G” will be displayed there. The absence of such icons indicates that the user is outside the coverage area, and he will have to go to the area where he can receive communication.

If the device has just been purchased, special settings will be required. They can be ordered from mobile operator or enter manually if you know the parameters suitable for a specific iPhone model. But usually they come automatically the first time you connect to the base station.

Checking the connection

The reasons why the iPhone does not connect to the Internet can be different:

Invalid parameters.
Software glitch.
SIM card damage.
Lack of coverage.
Problems in the module.
The router is broken (if the device does not see Wi-Fi).

All mobile operators provide the service " Mobile Internet", but it can only be used if you have a positive balance or have available GB of traffic in the package. If this condition is not met, use wireless network fail.

Restarting the network

Open the settings, go to “Cellular Data”, find the slider opposite “Transfer”.
We turn off data transfer for 30 seconds, and then activate it again and try to use the browser.

If the above method does not help, you should use a more complex option that involves a complete data reset:

Go to “Settings”, go to “Network”.
Click on “Cellular Data” and select “Reset”.
We call the direct line of our cellular communication company and order new parameters, indicating the specific model of our gadget.

Setting up a 3G and 4G connection

To set up a 3G or 4G connection, make sure you have a positive account balance, and then follow a few simple steps:

Go to network settings, click on “Data transfer”.
Make sure that the 3G function is active. In the APN, username and password lines, enter the appropriate data provided by the operator.

In some cases, resetting the settings and then re-entering them helps. If the problem remains after the update, you should look for another reason.

Setting up a Wi-Fi connection

If you cannot provide Internet access through your router, you can try rebooting it. Sometimes the problem lies in incorrect router settings, which are configured as follows:

When the provider's cable is already connected to the router to the WAN port, press the power button and wait for the device to boot.
Enter 192.168.0.1 or 192.168.1.1 in the address bar of the browser and press Enter, then enter your username and password. Most often these are “Admin” and “1234”. They should be changed to personal account, otherwise an unauthorized person will be able to control the router as a result of hacking the access point.
We request the data for the router from the provider. They are different for each model.
We enter the received data, save it, change the password and login to enter the account.

After all the manipulations, you need to try to connect to Wi-Fi from your iPhone by activating the corresponding function in it.

It is recommended to try simply reconnecting to Wi-Fi if you already have the necessary settings and have not encountered any difficulties with the router before. To do this, select the appropriate connection icon and move it to the left to disconnect. To turn it on, just move the slider to the right.

If you plan to use your iPhone as a modem to access the web from another phone, PC or laptop, you should set up an access point:

Click on the “Cellular” menu and go to “Data Transfer”.
Click on “Modem Mode” and enter the APN provided by your telecom operator.
Save everything and reboot the device.

To enable the function, just go back to the settings and drag the slider opposite “Modem mode” to the active state. How to connect to the access point from another device in the future:

Turn on Wi-Fi.
Find the name of the point, click on “Connect”.

The signal reception and transmission module is broken

The worst case scenario is a breakdown of the signal reception and transmission device. Each device has modules responsible for connecting to the Internet. If the electronic chips fail, you will not be able to use the wireless connection.

The main sign of a problem is the gray Wi-Fi icon. There may be several reasons:

Moisture on the module.
Gadget drop.
Corruption of contacts.

In any case, if you suspect a technical problem, you should seek a qualified technician. Cost of parts and labor Apple iPhone not low, so it is best not to contact unverified specialists, so as not to waste money.

Restart iPhone

Helps in 80% of cases! We just turn the phone off and on, the device re-registers on the network and the problem goes away. This is especially true for TELE2 and MTS.

Call to operator

If you have problems accessing the World Wide Web, you should call your operator's direct line. What numbers exist:

MTS: 0890.
Tele2: 611.
Megafon: 8-800-550-05-00.
Iota: 8-800-550-00-07.
Beeline: 0611.

When calling a mobile operator, you need to have your passport information on hand, as a specialist may need it to check the status of your account. You also need to identify the problem - lack of network, and then you will be able to find out possible reasons. If the situation is caused by a technical glitch, the connection icon will appear after a while.

Ask a question to a virtual expert

If you still have questions, ask them to a virtual expert, the bot will help you find the problem and tell you what to do. You can talk to him about life or just chat, it will be interesting and informative!

Type your question in the field and press Enter or Submit.

Conclusion

All Apple phone owners use the Internet, so when problems with network connectivity occur, it poses a problem. The reason may lie either in incorrectly set parameters or in hardware failures, so before you begin troubleshooting, you need to identify all problems through self-diagnosis, or contact an authorized service.