- date of pickup of the goods from the supplier;
- estimated date of cargo arrival at the customs terminal;
- date of release of the cargo from the customs terminal.
Supplier confirmation number Date of readiness for shipment Cargo shipped from supplier, date Table 2. Example of deadline control form.
- in the column "Ready for shipment" - the condition is less than "current date";
- and in the column "Cargo sent from the supplier" - the filter is "Empty".
It is also possible to generate a report with the control point “date of arrival at the recipient’s warehouse”. Anna Molodtsova, expert of the magazine “Logistics and Management” Payment for the delivered goods And the “cooler” the supplied brand, or the weight of the company, the more persistent the manager is in the fight against the “payment as you sell” conditions. So, what is the reason for such persistence in demanding 100% payment for all previously delivered goods.
Delivery Delay Letter
Letter of apology for the delay in delivery Letter #1: Dear Ivan Ivanovich, Delopis.ru LLC apologizes for the delay in the shipment of painting equipment. As compensation, to all customers who ordered and paid for equipment from [date], we offer delivery of the paid equipment to the doors of your warehouse throughout Russia! A delay of [number] days in the delivery of equipment is due to [reason]. Once again, please accept our sincere apologies for the delay in shipment of goods due to […].
Sincerely, Petr Petrov Letter #2: Dear Ivan Ivanovich, The Delopis.ru store apologizes to its clients for the delay in the expected cargo, which was caused by transportation difficulties. Transport company, whose services we have been using for many years, informed us that the cargo would not arrive at our warehouse until early next week, not earlier than [date].
Letter of apology for delay in delivery
Of course, it is unlikely, but there is a possibility that in the event of significant discrepancies in the text of these documents, third parties may be tempted to file a lawsuit. The reason is the discrepancy between the definition of obligations assumed in the contract and the letter. Of course, with the normal practice of resolving disputes between business entities, it will not be difficult to prove that letter of guarantee on the supply of goods has a lower priority than the previously signed agreement on the supply of goods.
But in our situation, especially if you are a small enterprise supplying more large enterprise, that is, there is a possibility that you may be presented with various claims due to a disruption in the supply of any internal supply.
Sample letter about delivery time
If the seller notifies the buyer in advance of a possible delay due to force majeure, for example due to natural disasters, then he may be able to avoid liability in view of a valid reason. How to make a claim for the timing of delivery of goods The claim must be made in writing and must reflect the fact of delay in the delivery of goods. Written evidence must be attached to it, such as acceptance certificates dated later than agreed upon at the conclusion of the contract.
A claim for late delivery of goods must contain a claim for damages in the form of a penalty or penalty fee for each day of delay.
How to write a letter about a delivery delay?
The situation is extremely unpleasant and requires clarification. We consider it necessary to remind. You the circumstances that caused this delay: firstly, in accordance with paragraph 3 of our transaction. You undertook to transfer the construction site to us within one month from the date of conclusion of the agreement, however, you did it only after 3 months, which led to the delay in the start of construction work, secondly. You did not provide us with the materials necessary for construction on time. We think. You understand that by such actions you yourself violated the terms of the agreement. Taking into account everything said above, we believe. Your accusations are baseless and we ask you to withdraw your claim.
S. Dear Sirs/. We were unpleasantly surprised when we found out that. You did not approve our progress report for the third quarter of 2009 because we... Your accusation is that the planned volume of work was not fulfilled.
.
Sample claim for violation of delivery deadlines
Most often this is the head of the partner company. It happens that letters are sent to many small customers because a large shipment that was supposed to satisfy the demand of many customers is delayed. In this case, the paper should be sent to a large number of addresses. As for the specific reason for the delay, it must be sufficiently compelling.
Important
Everything will depend on the situation. You can limit yourself to general phrases. For example:
- “There were problems at customs.”
- “Due to the negligence of the logistics company that provides services for transporting the goods.”
- "Due to delays in deliveries from the distributor."
- “Due to problems of the partner company, etc.”
If the addressee is dissatisfied (which is natural), then you can indicate the specific workers responsible for the situation. Also in your defense, you can consider the measures that are being taken to speed up the delivery of goods.
Letter regarding delivery and delay in delivery of goods
The Arbitration Court of the Moscow District confirmed the legality of the decisions of lower courts to leave statement of claim without consideration due to the fact that the plaintiff did not comply with the terms of the agreement on mandatory compliance with the claim procedure for debt collection. An agreement has been concluded between the parties defining General terms future deliveries, but not containing conditions on the name and quantity of goods. Does the supplier have the right to retain the purchased goods until the buyer’s debt on other obligations is repaid, given that there is no agreement between the parties that the supplier has the right to suspend delivery until the debt is paid arising from another supply agreement? Having considered the question, we came to to the following conclusion: The supplier does not have the right to suspend delivery of goods due to the buyer having a debt arising from failure to fulfill another contract.
What reasons can be given for delay in payment to the supplier?
As compensation, to all customers who ordered and paid for equipment from [date], we offer delivery of the paid equipment to the doors of your warehouse throughout Russia! A delay of [number] days in the delivery of equipment is due to [reason]. Once again, please accept our sincere apologies for the delay in shipment of goods due to the fault of [&hellip]. Sincerely, Ivan Ivanov Example 2: Dear Petr Petrovich, Store.
apologizes to its clients for the delay of the expected cargo, which was caused by difficulties in transportation. The transport company we have been using for many years has informed us that the shipment will not arrive at our warehouse until early next week, at the earliest on [date]. Due to long periods of non-delivery of goods to the warehouse, we inform that we are ready to return to all customers who have made an advance payment and are no longer ready to wait for delivery. cash.
The need to write a mandatory letter about the delay in the delivery of goods If we put aside moral conflicts, then the violation of the contractual relations assumed, as a rule, leads to the appeal of counterparties to the court to compensate for the losses incurred. However, in any contract there is a clause on the possibility of force majeure circumstances that allow one of the addressees of the contract not to fulfill the obligations previously assumed without the occurrence of legal consequences for him. It is in the letter of delay in the delivery of goods that you must indicate the force majeure reasons due to which you cannot fulfill your obligations previously assumed. It is also necessary to write this letter because it will become the reason for the denial of any legal consequences for you when applying to the economic court of your counterparty.
Letter about possible delay in delivery of goods due to no fault of the supplier
Attention
Dear Pyotr Ivanovich! To conclude an agreement between LLC “ХХХ” and LLC “YYY”, please provide the following list of documents: - charter of the organization - power of attorney - TIN certificate - OGRN certificate - Federal Tax Service certificate - order for general director. Please send copies of documents to e-mail, please send the original documents by Russian Post or courier service. Deputy Commercial Director I.I. Stepnov Sample No. 5.
Letter of request for commercial proposal. Dear Petr Ivanovich! Please send to our address Commercial offer for the supply of refrigeration equipment, indicating delivery times and payment terms. Deputy Commercial Director I.I. Stepnov Other examples of documents: templates for letters, orders, regulations, memos and other documents can be found in the “Document Samples” section.
This is an official letter, which expresses a request to forgive for late execution of an order, being late for a meeting, accounting errors, violation of contract terms, etc.
So, realizing your guilt, you must certainly apologize and take all necessary measures so that such unfortunate incidents do not happen again. For example:
Dear Sirs! in a corporate concern.
. We do not at all justify our inattention and goiters "we are contacting you to compensate for the damage. We hope that you will continue to use our services in the future, and we will make every effort to avoid such unacceptable misunderstandings. Once again we ask for forgiveness. So...
TYPICAL turnover
Apologies for the delay in delivery of goods
1. Sorry for the delay in delivery of goods. This was our fault. Apologies for the trouble caused.
2. Your order from (date), due to the fault of the office manager, did not reach our transport department on time. We apologize for the delay in goods and assure you that in the future we will... Please pay special attention to your orders.
3 employees who were responsible for implementation. Your order, made a mistake, apologies for the delay in delivery of goods
4. Our Production Department incorrectly planned the shipment schedule for ordered goods and resulted in a delay. Please forgive us for the late delivery. Your order
5. Due to production difficulties, we were unable to ship the ordered items on time. goods and we sincerely apologize. Thank you for the delay
6. We have to ask. We apologize for the late completion. Your order from (date)
7. We looked at everything carefully. Your orders and made sure that we made a mistake, for which we hope. Excuse us
8. Once again, we apologize for the unnecessary trouble. We hope that this misunderstanding will have a negative impact on our future relations. You will continue to use the services of our company in the future.
9. We assure you that in the future we will make every effort to avoid such unpleasant omissions
Apologies for late payment of bills
1. Through negligence in accounting. Your bills were not paid on time. Payment will be made immediately. sorry for delay
2. Your invoice dated (date) was incorrectly registered on 8 by our accounting department and therefore remained unpaid. Apologies for this unfortunate error, which we will correct immediately
3. Unfortunately, the bank did not fulfill our transfer order in a timely manner. Money for you. We sincerely apologize for the delay in payment.
4. We are very sorry that. Your last bill has remained unpaid for a long time. We sincerely apologize for this inattention.
5. Due to personnel changes in our accounting department, payment was made significantly late. Please forgive us
6. Moving our accounting department to new office caused a delay in paying bills. We sincerely ask you to forgive us
7 We apologize for the confusion in our accounting and promise to be more careful in the future.
8. We sincerely apologize. You for an unfortunate mistake that occurred due to the negligence of our employee
9. Thank you for the reminder about the unpaid invoice dated (date) that was incorrectly recorded. Please excuse the lack of clarity in the work of our employees. You have to worry once again (for the crowd. It’s unnecessary trouble for you).
10. After phone call We carefully reviewed the lists of unpaid invoices and were convinced that we had made a mistake, for which we hope. Excuse us. We don’t justify ours at all. We are not sure, but we hope so. You will continue to fulfill our orders.
11. Once again we apologize (apology) for the delay in payment. And we assure you that in the future we will do everything possible to avoid such annoying omissions.
Apologies for being late for a meeting, delay in response
1. We sincerely apologize. Thank you for being late for the meeting yesterday
2 I am very sorry (sincerely sorry) that such a long-awaited and important meeting for me did not take place
3. I sincerely apologize (sorry) for forcing me. You're wasting your precious time
4. I was convinced that our meeting should have taken place on (date). Once again I apologize for the inconvenience caused and ask, if possible, to schedule a second meeting at a convenient time. time for you
5. I would be sincerely grateful if. You will agree to a follow-up meeting. I apologize for causing (a). You're in trouble
6. I feel very bad for being late for the meeting.
7. I apologize (sorry) for the delay in responding to. Your invitation to participate in. International conference dedicated to the problem
8. I am very sorry that I could not answer in time. Your invitation and thank you. you, but the point is that
9. We sincerely apologize for the delay in replying due to
One of the forms economic activity is the supply of certain products under agency contracts. Often, counterparties for such deliveries guarantee financial or material support for their business activities from banks or third parties.
To do this, they may require a letter of guarantee from you, which would confirm on your part the delivery of previously declared goods in the required volumes to the specified lines.
So, what points should you pay attention to when drawing up a document such as a letter of delivery of goods?
Of course, it is unlikely, but there is a possibility that in the event of significant discrepancies in the text of these documents, third parties may be tempted to file a lawsuit. The reason is the discrepancy between the definition of obligations assumed in the contract and the letter. Of course, in the normal practice of resolving disputes between business entities, it will not be difficult to prove that a letter of guarantee for the supply of goods has a lower priority than a previously signed agreement for the supply of goods. But in our situation, especially if you are a small enterprise supplying a larger enterprise, there is a possibility that you may be presented with various claims due to disruption of deliveries for any internal supplies.
Delivery Delay Letter
Business is a high-risk area in which force majeure often occurs, due to which you cannot fulfill your previously assumed obligations to supply goods. In this case, even the rules good manners require you to write a letter to your counterparties about the delay in delivery of goods. In the specified letter, it is necessary to indicate the reasons why you are unable to deliver the previously declared quantity of goods or other material assets within the specified period. Next, you must indicate the estimated delivery time for the quantity of goods or other material assets specified in the contract.
The need to compulsorily write a letter about the delay in delivery of goods
If we put aside moral conflicts, then a violation of assumed contractual relations, as a rule, leads to the counterparties going to court to compensate for losses incurred.
However, any contract contains a clause on the possibility of force majeure circumstances, which allow one of the contract recipients not to fulfill previously assumed obligations without the occurrence of legal consequences for him.
Free legal advice:
It is in the letter about the delay in delivery of goods that you must indicate force majeure reasons due to which you cannot fulfill your previously assumed obligations. It is also necessary to write this letter because it will become the reason for the denial of any legal consequences for you when applying to the economic court of your counterparty.
This document is drawn up in free form because this moment time there is no specific model, which is established by certain state regulations. But in any case, the letter must contain all postal and other necessary details sender company and recipient company. As well as other information necessary for the preparation of such documentation.
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Free legal advice:
Guarantee Letter on delivery and delay in delivery of goods HOW TO COMPLETE.
1 answer to a question from 9111.ru lawyers
You can write something like this:
Dear partners. Due to ___________ (indicate the reasons for the delay in delivery), our company is not able to deliver the goods (indicate the name) under contract No. ______ dated _______ within the agreed time frame. With this letter we guarantee that you will deliver the above goods within _________. We hope for your understanding and mutually beneficial continuation of cooperation.
Delivery Delay Letter
1. We are very concerned
Free legal advice:
2 we are very upset that
3. We were unpleasantly struck by the fact that
4. We are very surprised (disappointed, concerned) by this state of affairs and ask you to explain this unpleasant situation for us
5. We express our dissatisfaction with
6 it's very disappointing that. You do not comply with (fail to fulfill) the terms of the contract
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7. Unfortunately, we didn’t receive it from. no answer from you
8. Not entirely happy with what
9. We express our fundamental disagreement 3
10 it is unpleasant for us to realize that. You are violating the terms of our agreement
11. We contact you with a demand
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12. We believe that only serious reasons could force it. You
13. Unfortunately, we cannot approve
14. We do not agree to
15. We do not approve. Your position regarding
16. Considering that. You are not forced on time
17. Concerned about non-compliance. You the terms of the contract
Free legal advice:
18. We are forced to express our strong protest against
19. We express our strong protest against
20. Very concerned about this unexpected delay
Delay in delivery of ordered goods
1 is upset that. You have not yet completed our order from (date)
2 we consider it necessary (forced) to convert. Your attention to that. You have already delayed the delivery of ordered goods by days
Free legal advice:
3. We have been waiting for the ordered goods for several days
4. Ordered from. Unfortunately, we have not received your goods yet.
5. We hoped that you would strictly adhere to the terms of the contract
6. In order for our businesses to continue to operate, we immediately need the goods we have. You were ordered (agreement No. dated (date). We draw your attention to the fact that you have already delayed the delivery of goods by days, for example, they are concluded on urgent shipment.
7 are very concerned about this unexpected delay. Unfortunately, we have to remind you that this is contrary to the terms of our agreement
Free legal advice:
8. Despite everything. Your assurances that the ordered goods have already been shipped, we, unfortunately, still have not received them
9. Please. You strictly adhere to all points of the agreement and complete orders on time
Discrepancy between the quantities of ordered and shipped goods
1. Unfortunately. You have not fulfilled our purchase order for (product name) in full. We hope to receive the remaining items in the next few days.
2. Instead of the ordered quantity of products. You have shipped and invoiced for. Only if a significant reduction is provided will we be able to accept additional quantities of goods
3. The quantity of goods shipped does not correspond to the pre-order
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4. We insist on urgent shipment of goods that we ordered, but, unfortunately, have not yet received
5. The consignment of goods was shipped according to invoice No. and was delivered on (date), we discovered a significant shortage
6 were unpleasantly surprised when they did not receive a response to the reminder about the need to send the shortage recorded in the act from the first batch (name of product)
7. Please ask us to ship the declared shortage (name of product) to us as soon as possible
8. Please send items that are in short supply by express mail.
Discrepancy between the quality of ordered and shipped goods
1. Express. You your dissatisfaction with the quality of goods received by our order
Free legal advice:
2. The quality of the products we received on (date) differs significantly from the quality provided. by you samples
3. Forced to return the shipped products for. your account because their quality is not as promised
4. Unfortunately, we are forced to abandon the last batch, which. You sent because the quality of the goods is lower than the quality of the samples
5. We are forced to inform you that we have decided to reject the batch of goods due to the fact that, unlike the trial one, it does not meet our requirements
6. Unfortunately, we are forced to return the entire batch of goods, since our experts discovered serious manufacturing defects
Free legal advice:
7. We are sorry, but we must inform you that the quality of the goods transferred to (date) does not meet our standards
8. We are forced to remind you that you ordered the products High Quality, therefore we refuse to accept those sent. You receive goods of very low quality
9. At the time of checking the last batch. Your goods from (date) it turned out that. Unfortunately, you did not keep your promise regarding their quality
10. Your goods do not correspond to the offer. That's why we refuse to accept them
11 would be grateful if. You will explain why the quality of the shipped goods does not correspond to the quality of the samples offered (the quality of the sent goods is significantly worse than the quality of the previously provided samples)
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12. Forced to return what was sent. you goods and ask to ship another batch of goods, the quality of which will correspond to the characteristics specified in the catalog (meet the pre-defined)
13 would be grateful if. You check the quality of the product and only then pack it
Poor quality packaged
1. Grateful. To you for sending the batch of gifts we ordered on time by March 8th. However, unfortunately, we cannot express our admiration, because their design, we mean the packaging of discs, could be significant. The best.
2. Unfortunately, we are forced to make a claim for damage to (quantity) products in the last batch
3. We consider it necessary to inform you that some of the goods arrived to us damaged. Surprised (upset) by such a negligent attitude towards the fulfillment of their obligations - the goods should be packed securely (carefully). We insist on compensation for damages.
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4. We are very disappointed with the quality and design of the boxes in which the gifts we ordered were packaged
5. The sizes of the boxes do not correspond to the sizes of the gifts.
6. The last batch of goods were packaged carelessly. We return. you are damaged and we warn you that
7. We consider it necessary to inform you that we will not be able to use damaged products and insist on compensation for losses. We hope the products are our next order. you pack better
8. Forced to convert. Your attention to the unsatisfactory quality of the boxes - they are too large, awkward, unattractive colors, made of cardboard Low quality
9 would be grateful if. You will replace the packaging of disks
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10. Please note. Your attention to paragraph 4 of our agreement, which defines a different type of disc packaging
11. Due to poor quality packaging of 20 discs. Your products have been damaged and cannot be sold
12. Your disc packaging was of poor quality and most of the goods arrived to us damaged
13. Looking forward to. Your integrity in conducting business and we hope that. You will replace poor-quality disc packaging and complete the remaining orders on time
14. We express our dissatisfaction with the quality of the packaging of Christmas gift CDs:
Free legal advice:
a) low-quality gray cardboard from which the boxes are made;
b) the sizes of the boxes do not correspond to the sizes of the gifts
15. We are very concerned about the measuring instruments. You packed right in carton boxes without first packing them in polystyrene foam
. Wrong delivery goods
1. Unfortunately, we are forced to return it. The consignment sent to us (name of product). We did not order this product; Please look again at our order from (date)
Free legal advice:
2 reports that. You sent us (product name) instead of the ordered (product name)
3. Probably. Your transportation department made a mistake. We received goods that, according to the invoice, were intended for another company
4 consider it necessary to report. You that we cannot use the goods sent to us, because they do not correspond to our order
No. 9 dated (date). We are convinced that this is just an unfortunate mistake, and we ask you to carefully follow our orders
5. Your goods differ significantly from our order dated (date)
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6. It's a pity, but we have to return the shipped items. by you (date) goods. They do not match our order dated (date)
7. In a few days. You will receive items that were shipped to us in error. Please immediately deliver the goods we ordered (date)
8. We ask you to carefully prepare the goods for shipment in the future. We did not order (name of products) and have to return them. To you
9. Mistakes he makes. Your transportation department, how. You probably understand that they have a negative impact on the production process as a whole.
10. We are forced to warn you. You: if. You will continue to make mistakes, we will calculate% for the damage caused
Free legal advice:
1. Sorry, but we have to remind you. You that we did not agree to pay bills for completed orders in dollars. USA. Please send a copy with payment in hryvnia
2. Your accounting department made a mistake in the last invoice. We hope this is just a misunderstanding and will return it. Invoice for you. You could fix the mistake
3. We were unpleasantly surprised by the fact that ultimately. You have quoted higher prices than those indicated in the offer. How is that. You know, it's against the terms of our agreement
4. The prices shown on the invoice do not correspond to those we are talking about. Agreed by you (does not correspond to pre-determined)
5. B. Your invoice from (date) price for (name of product) is not clearly defined. Therefore, we are waiting from. You another account, designed more precisely
Free legal advice:
6. Unfortunately, in the last analysis. You made two mistakes, which prevents us from making a final payment. Please. We will send you a corrected invoice as soon as possible
7. On the invoice for the items we ordered. You made a mistake on the hryvnia in. For your benefit. Please explain this incomprehensible (annoying, unpleasant) situation for us
8. On the invoice we just received. You have indicated other prices, much higher are given (represented) in. your advertising directory
9. We are forced to inform you that when calculating the total cost of the ordered goods. You made a mistake on the hryvnia. We think that this unfortunate oversight occurred due to a computer malfunction.
10. The amount payable does not correspond to the price specified in c. Your invoice, a copy of which we add. Please correct the error. you admitted
Complaints
1. We send. you claim to
3. After checking accrued. You interest for the period from to we can not accept. your calculation. We hope that this is just an annoying mistake, and we ask you to carefully check the documents
4. According to the examination report No., pasta products shipped according to invoice No. are unsuitable for consumption
5. Please. You will be replaced with low-quality (product name) or refund (hryvnia)
6. We ask you to ship the goods that we ordered as soon as possible
7. Ask to replace defective TVs as soon as possible (name)
8. We are extremely dissatisfied with the fact that there are not enough units in each package of discs (called a product)
Response letter to a complaint
This is an official letter in which we explain the reasons for certain violations or convincingly prove the groundlessness of a claim or complaint.
Consequently, the content of such letters will depend on whether you agree with the claim and the accusations made and consider them to be unfounded
If the complaint is justified, then you should explain the unpleasant situation that arose during the implementation of the agreement, contract or contract, apologize to your partner and ask him to treat your difficulties with understanding.
You can do it like this:
. Sorry for the extra hassle we. They hit you. You reported that you received damaged goods from us (order no. from (date))
. We contacted our representative Mr. (last name and first name) with a request to visit. you and inspect the goods. As soon as we receive a written report from him, we will inform you of our decision.
. Once again, I'm sorry, please. Wait a few days for you
. With sincere respect to you
Of course, in such a letter you should apologize and express your readiness to immediately replace the damaged goods:
. Got. Your letter, in which. You report that some goods packed in cardboard boxes arrived to you damaged
. Taking into account. Your useful comments regarding the inadequacy of the disc packaging, we agree to take full responsibility for what happened, and have already sent a replacement
. Sorry for causing you so much trouble."
Sometimes, after receiving a complaint, it is worth asking your partners to be understanding about the difficulties you are having in completing your order. For example:
. Dear Sirs /. We confirm receipt. Your letter dated (date), in which. You are making a claim regarding the delay in delivery of goods
. You probably already know that workers in the region went on strike for 14 days. Therefore, production stopped completely and we were unable to deliver on schedule
. We assure you. Thank you that we are doing everything possible to make up for lost time and complete it faster. Your order. We ask you to be understanding about this delay, because it occurred due to the unheard conditions of the shutters.
. We are very sorry that we were forced. you worry
If the claim is unfounded and you can convincingly and convincingly prove it, then you have the right to ask or demand that it be withdrawn. For example:
. We were unpleasantly confronted with the claims made to us regarding the delay in commissioning of the station and the requirement to pay a penalty. The situation is extremely unpleasant and requires clarification.
. We consider it necessary to remind. Circumstances that led to this delay:
firstly, according to clause 3 of our deal. You undertook to transfer the construction site to us within one minute from the date of conclusion of the agreement, but did this only after 3 months, which led to a delay in the start of construction work
Secondly,. You did not provide us with the materials necessary for construction on time
. We think. You understand that by such actions you yourself violated the terms of the agreement
. Taking into account everything said above, we believe. Your accusations are baseless and we ask you to withdraw your claim. WITH
. Dear Sirs /. We were unpleasantly surprised when we found out that. You did not approve our progress report for the third quarter of 2009 because we... Your accusation is that the planned volume of work was not fulfilled.
. We have once again carefully reviewed the report and believe that the reason why. You refused to approve it, is unreasonable. In support of our correctness, we consider it necessary to recall. To you: we did everything possible to strictly adhere to the work schedule for the third quarter, but several times we were forced to temporarily stop construction and installation work for reasons beyond our control, muyuchi. You're welcome every time.
. In addition, despite our timely notifications of readiness to carry out inspections, the engineer’s representative did not appear at the appointed time, which resulted in the repeated rescheduling of these works and the inability to continue construction.
. Considering all of the above, we would like to emphasize once again what we believe. Your objections are unfounded, and we ask you to approve the progress report we have submitted. This will allow us to obtain additional (sufficient) funding necessary for further successful work.
Recognition of the presence of shortcomings, defects, omissions
1. This happened because
2. Sorry (sorry) for causing trouble about
3. Sorry to be inflicted. you're in trouble with
4. We are very sorry that we were forced to. you worry about
5. We understand. Your concern
6. Sorry, please, but we were not able to do it in a timely manner
7. Believe us, we understand the importance of the task we perform and completing the work on time
8. Answering. Your letter of (date), we inform you that we understand. Your concern
9. We assure you that we are doing everything possible to complete (name of work) within the period stipulated by the contract
10. Please. Please note that we have encountered serious difficulties that we can overcome faster together with. By you (with your support)
11. We admit our guilt (guilt)
12. Please note. Please note that this situation, unpleasant for both sides, is due to the fact that
13. We assure you. You that we are trying to take all necessary measures to correct the situation
14. We accept. Your justified claim to
15 apologies for this unfortunate mistake caused. You're in so much trouble
16. We hope so. You will be sympathetic to our difficult financial situation
Discrepancy between the volume of supplies and the order
1. We apologize for the incomplete delivery of the ordered items. Your goods
2. Items missing will be sent at our expense
3. We will do everything possible to prevent such omissions in the future.
4. Please excuse us for this unfortunate mistake. We have sent over products. If. You agree to keep this item for yourself, we will provide. You will have a reduction in volume
5. Incomplete delivery of goods manufactured by. Your order was due to the fault of our department (name)
6. If. You do not need the extra goods that the purchasing department sent by mistake, please return them at our expense. Sorry (sorry) for the extra trouble
7. We hope so. You will be sympathetic to the delivery of what you ordered. You have an incomplete quantity of goods
8. Unfortunately, we couldn’t complete it. Your order as per requirements. As it turned out, it was ordered. Your quantity of goods is significantly greater than our warehouse stocks
Unfortunately, we cannot influence the speed and timing of delivery of the car to our address from the distributor, but we are making every possible effort to speed up this process. Drawing up an official complaint to the supplier. Relationships between business partners are regulated by a supply agreement, which clearly states the terms of cooperation, the timing of the provision of services, and the quality of the goods. If one of the clauses is violated by the supplier and the buyer suffers losses for this reason, and the supplier does not try to correct the situation on its part, then the partnership agreement must contain a clause that describes the actions of the parties in such a situation, before filing an application with the arbitration court. Resolving problems with the supplier through contractual means is much more beneficial for all parties involved. It is possible that the current situation did not arise for reasons beyond his control and through negotiations, you can achieve an optimal solution.
Delivery Delay Letter
No matter how events develop, it is necessary to notify about the delay of the delivered goods. This is how the supplier shows his civility and ability for constructive dialogue. In addition, they can help him state his position with additions to the letter about the delay in delivery of goods.
Rationale The letter will be better received if the supplier states:
- Force majeure circumstances. If they occur, they must be clearly described in the document.
- Also, in addition to this, you should indicate the date by which the customer will have the goods. Even if it is approximate. Messages with specifics are perceived much better.
- Warranties and Representations.
You can indicate that as soon as the product appears in the warehouse, it will be immediately sent to the customer.
There are many ways to sweeten the pill.
Letter of apology for delay in delivery
Attention
The counterparty has the right to know which deliveries are delayed and from which organization. Perhaps, with timely notification, the customer organization will be able to organize work in such a way as to minimize the consequences of a delay in the delivery of any goods. The letter is quite simple:
- Details of the supplier organization.
- Appeal to the customer (preferably specifically to the manager and by name and patronymic).
- Reasons for delay of goods.
- Approximate (or exact) dates when material values will arrive at the warehouse or to the customer.
- Link to the contract under which deliveries are made.
- If there is force majeure specified in the contract, reference to specific clauses.
- Signature of the director, seal of the organization.
Possible reasons for the delay The first part of the document implies an appeal to a specific person.
How to write a letter about a delivery delay?
Important
Due to long periods of non-delivery of goods to the warehouse, we inform that we are ready to return the money to all customers who have made an advance payment and are no longer ready to wait for delivery. For those customers who, despite the delay, still do not change their decision, we will include a gift with the ordered equipment as compensation. A gift to compensate for waiting time will be directly discussed with each client and take into account the client’s wishes.
Once again we apologize. Sincerely, Petr Petrov Letter #3: Dear Ivan Ivanovich, We apologize for the delay in deliveries. A sales manager will contact you to resolve this situation so that your interests are not harmed. Sincerely, Petr Petrov Letter #4: Dear Ivan Ivanovich, I apologize to you for the delay in delivery of the car.
Letter regarding delivery and delay in delivery of goods
The agreement reached indicates the obligation of one party to deliver the agreed goods, and the other party to pay the established price for it. The provisions of the treaty in question are further supported by the norms of federal legislation, in particular. By virtue of Article 506 Civil Code Russian Federation under a supply agreement, the supplier-seller engaged in entrepreneurial activity undertakes to transfer, within a specified period or terms, the goods produced or purchased by him to the buyer for use in entrepreneurial activity or for other purposes not related to personal, family, household or other similar use.
Sample claim for violation of delivery deadlines
Sample letter about delivery time
Info
Below is a sample claim addressed to the supplier: Romashka LLC from Vasilek LLC I hereby notify you that, in accordance with the terms of the concluded supply agreement dated March 1, 2016, you assumed the obligation to deliver to us a consignment of goods in accordance with the specifications, which is Appendix No. 1 to the agreement until April 1, 2016. The place of delivery was designated Petrovsk station, station code 23451. By the specified date, the goods specified in the contract were not delivered to the buyer.
In fact, the property we purchased was received on April 20, 2016, which is confirmed by the acceptance certificate and the delivery note. The delay was 20 days and under the terms of the contract you are obliged to pay us a penalty in the amount of 150,000 rubles and a late fee of 0.1% of the contract value for each day of delay.
Write a letter to the supplier about delivery times
Meanwhile, despite the delivery being made (according to the delivery notes signed by the parties), to date the buyer has not paid for the goods. By virtue of Article 309 of the Civil Code of the Russian Federation, obligations must be fulfilled properly in accordance with the terms of the obligation and the requirements of the law, other legal acts, and in the absence of such conditions and requirements - in accordance with customs business turnover or other normally applicable requirements. Thus, having come to an agreement on payment for the accepted goods, the buyer does not have the right, on his own initiative, to unilaterally refuse to fulfill the obligation to pay for it. Consequently, the considered inaction of the individual entrepreneur ... is unlawful and unacceptable.
Sample claim under a supply agreement
The contract for the supply of goods is associated with the transfer of individually defined things for the purpose of carrying out business activities. The essential terms of the concluded agreement are the subject of the agreement, that is, quantitative and quality characteristic goods, indicating the name, weight, range, etc. And also one of the conditions without which the contract will be considered not concluded is the delivery time.
If the contract involves a one-time delivery, then the period must be determined by a specific date or time period, for example a week from the date of conclusion of the contract. In cases of long-term relationships, deliveries may be made in periods or in separate batches, in accordance with a set schedule. The contract may stipulate the supplier's liability for failure to deliver goods on time, expressed in a fixed amount of money in the form of a penalty or penalty for each day of delay.
The claim must be accompanied by copies of the contract, as well as all documents proving the supplier’s guilt. An inventory must be drawn up of these documents and attached to the letter of claim. After this, the claim is sent either by mail with a notification letter or by couriers to the company’s office, where it must be officially accepted with an incoming number, which is affixed to your copy, certified by the seal of the organization and the signature of the person who received the complaint.
If, after the time specified in the letter, the supplier does not take any action to resolve the issue pre-trial, then the only authority that will help you recover your losses is the arbitration court. How to write a letter about a delivery delay? To write a letter about a delay in delivery, you can use the following examples: Example 1: Dear Petr Petrovich, Company.
Supply contract claim template For an individual entrepreneur... Legal address: Sverdlovsk region, city ..., Rossiyskaya street, house ..., apartment ... Actual address: Sverdlovsk region, city of Revda, Mamin-Sibiryak street, building ... From ... Legal address: Sverdlovsk region, city of Ekaterinburg, street ..., building ... SAMPLE CLAIM under a supply agreement On December 30, 2013, supply agreement No. 30/12-1 was concluded between LLC “...” and individual entrepreneur .... According to clause 1.1 of this agreement, the supplier undertakes to supply, and the buyer to accept and pay for, automobile wheels and components of various types in the assortment. In accordance with clause 3.3 of the agreement, the buyer pays for the goods within fourteen days from the date of receipt of the goods.
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