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Business Line. Renaissance insurance (including touch insurance) - reviews of the company Business Lines contract for cargo delivery

Transportation of cargo by road from 1 kg to 10 tons between our terminals. Currently, cargo transportation is carried out between all divisions of Business Lines LLC, the network of which is constantly expanding due to the opening of new ones.

Express delivery

Express delivery can be provided between Moscow and St. Petersburg, as well as Podolsk and St. Petersburg. When ordering this service, the cargo will be available for pickup starting tomorrow morning in the recipient city.

The time for acceptance of cargo for express delivery and release of cargo received by express delivery at warehouses may vary.

Express delivery can deliver cargo whose parameters do not exceed the following:

Delivery to Kaliningrad

Please note that inter-terminal shipments by road are only possible to Kaliningrad. Sending goods from Kaliningrad is carried out only by air.

Shipments to Kaliningrad are subject to special document requirements and special restrictions on the nature of the cargo.

Documents when sending cargo

When handing over the cargo, you must attach a waybill, invoice, certificates (if the cargo is subject to certification), and a power of attorney. The specified documents are necessary for transporting cargo across the territory of Russia and are not transferred to the recipient. If documents need to be transferred to the recipient, the originals must be included in the cargo, and copies of the documents must be provided for transportation. You can also use additional paid service upon sending original CDs.

The receiving invoice (invoice of LLC “Business Lines”, confirming the fact of acceptance of cargo for shipment) is a one-time agreement for the provision of forwarding services.

When issuing a receipt invoice, it is necessary to indicate the full details of the sender, recipient and payer, and if the sender or recipient is a private person, indicate the passport details of individuals, full last name, first name, patronymic.

The fact of transfer/receipt of cargo is confirmed by the entry (signature) of the sender and the forwarder in the forwarding document - the receipt note of Business Lines LLC. The consignment note (BW) and the consignment note (BW) of the sender, containing the internal nomenclature (name, quantity, assortment, etc.) of each piece of cargo, are issued by Business Lines LLC without prior approval on the sender’s side and only subject to the mandatory compliance of the following requirements for the sender’s documents:

  • The documents must indicate the name of the sender and recipient of the cargo.

These document requirements are also relevant when ordering cargo insurance services, and copies of documents are transferred to the employee of Business Lines LLC responsible for receiving the cargo. The main document when processing a shipment is the receipt note with original stamps and signatures!

Shipments from/to Kaliningrad are subject to special requirements for accompanying documents.

Documents required to receive the cargo

The recipient, a legal entity, must present:

  • original power of attorney and identification document specified in the power of attorney, or
  • seal and identity document. If the seal does not contain the company's TIN, the recipient's representative will need to provide the organization's TIN.

To the recipient - an individual:

  • identification document specified by the sender when sending the goods, or
  • if the cargo is received by a third party, a notarized power of attorney and an identification document.

The recipient, an individual entrepreneur, must present:

  • the same documents as for a legal entity, if the sender designated the recipient as a legal entity (indicating the TIN);
  • the same documents as for an individual, if the sender designated the recipient as an individual (indicating an identification document).

If the sender has completed the shipment, indicating both the Taxpayer Identification Number (TIN) and an identification document, then the recipient individual entrepreneur can present documents using any of the above options.

You can clarify the documents required for the issuance of a specific shipment using the “Cargo Delivery Status” tool.

Additional services

Cargo packaging

When handing over the cargo for shipment, you may be offered a cargo packaging service if this is necessary to ensure the safety of the cargo. Please note that when ordering rigid packaging or pallet board packaging, the cost of freight transportation increases by 25% due to changes in dimensions.

Insurance

You can insure the cargo. Our insurance company is Renaissance Insurance Group LLC. If you declare the value of the cargo, insurance is required.

You can transfer the cargo for inter-terminal transportation by handing it over to the warehouse yourself or by ordering the collection of the cargo from the address to the dispatch terminal. Please note that there is a fee to enter the territory of some warehouses.

Delivery of documents and small-sized cargo

You can order at special rates the delivery of small-sized cargo and correspondence, the sending and return of accompanying documents, as well as the delivery of original Business Line documents (invoices and acts).

Delivery of small-sized cargo and correspondence

Company " Business Line» is pleased to offer you a service for the delivery of small-sized cargo from the sender's address to the recipient's address.

By using this service, you receive a full range of cargo delivery services at a more affordable cost. By ordering a service for the delivery of small-sized cargo, you will not have to worry about delivering the cargo to our warehouse, however, just as your recipient will not have to pick it up yourself, we will pick up the cargo from your office/warehouse and hand it personally to the recipient you specified. Delivery of small-sized cargo cargo is carried out only within the city limits of the Division. Because The service for collection and delivery of cargo is carried out automatically, this allows us to carry out transportation in a shorter time.

Delivery by this service accepts cargo weighing no more than 3 kg. and a maximum size of 0.36 m in one of three dimensions, the sum of the three dimensions should not exceed 0.65 m.

Letter - maximum dimensions 0.3 x 0.21 m. weight up to 0.5 kg. inclusive (this item must be placed in a branded envelope).

Small cargo - maximum size 0.36 m in one of three dimensions, the sum of three dimensions should not exceed 0.65 m.

In case of refusal to deliver cargo from/to the client, the cost of the service does not change.

Delivery of original Business Line documents

The invoice and document can be delivered to you by courier, as well as by post or received by you yourself at the terminal.

The service is provided within the cities of Business Lines terminals. Delivery of documents is carried out within 1-2 business days after receipt of the application.

Request accounting documents.

Delivery of accompanying documents

Delivery of accompanying documents is a service for sending documentation either as a separate piece of cargo, or together with the cargo and transfer to the recipient when the cargo is released at our terminal. If delivery services are provided from/to the client, the documentation is packaged with the client. The client, in turn, is obliged to mark the envelope, making marks in the columns: sender, recipient and put a signature/seal under the line “Documentation sealed with the client.”

Return of accompanying documents is a service for the return of documents certified by him from the recipient. Returns are made to the sending terminal; delivery of documents certified by the recipient to the client's address is paid separately.

It is possible to order the sending and return of documents without sending cargo.

The company is not responsible for the correct execution of sent accompanying documents by the sender or recipient, as well as for the timely signature and return of documents by the recipient.

Air transportation

Air cargo transportation is the optimal way to transport goods over long distances. short term. Air delivery is a high-quality service, efficiency and reliability of delivery of your goods.

  • Delivery of goods by regular flights;
  • Possibility to order a charter for unique cargo;
  • Reliable air carrier partners.

For any questions, please contact the customer service department of any Business Lines division.

Conditions for sending cargo (parcels) by air

Cargo transportation by air is carried out from Vladivostok, Yekaterinburg, Moscow, Irkutsk, Kaliningrad, Krasnodar, Krasnoyarsk, Novosibirsk, Perm, Samara, St. Petersburg, Tyumen, Khabarovsk and Ulan-Ude, as well as in transit through these cities from any division of Business Lines.

For air shipments, cargo insurance may be provided.

Please note that if one of the dimensions of the package (length, width, height) reaches 0.8 m or the weight of the package is equal to or more than 80 kg, the possibility of shipment must be agreed upon.

Federal Aviation Regulations

Receiving cargo

Receipt of cargo delivered by air in the destination city is possible in the following ways.

  • self-collection from the Business Lines terminal;
  • independent pickup of cargo from the airport in the recipient city;
  • delivery of cargo to the address with the possibility of additionally ordering loading and unloading operations.

Please check with our online consultants and Contact Center specialists for the possibility of urgent receipt at our terminal of cargo arriving on holidays and weekends.

Accompanying documents

During transportation, it is necessary to have accompanying documents with a list of enclosed cargo (waybills, invoices, inventories, certificates, passports, etc.) At the request of airport employees, additional documents for the cargo may be requested. If there are no documents, the possibility of sending must be agreed upon.

Air shipments to and from Kaliningrad

Shipments from Kaliningrad are possible only from legal entities, including individual entrepreneurs.

When delivering cargo at the Business Lines terminal in Kaliningrad or transferring the cargo to the driver when picking up cargo from an address in the Kaliningrad region, it is absolutely necessary to have the sender’s stamp for affixing it in the Business Lines forwarding documentation.

When sending cargo to Kaliningrad through the airports of St. Petersburg and Ulan-Ude, as well as when sending from Kaliningrad airport, special requirements for accompanying documents apply.

Delivery terms

Delivery time is from 2 days from the moment of acceptance of the cargo, depending on the direction and parameters of the cargo.

When planning to send cargo, we ask you to take into account possible adverse weather conditions, as well as a reduction in the number of flights during winter navigation.

Cargo handling

When picking up cargo from the sender's address or delivering it to the recipient's address, loading and unloading operations may be ordered.

Requirements for cargo packaging

The cargo must be packed in materials that provide:

  • protection of cargo from damage, spoilage and loss,
  • safety of cargo during transportation, transshipment, reloading, transportation and storage,
  • lack of access to content.

Cost of packing cargo in our warehouse:

  • additional cargo processing (stretch, cardboard) - 250 rub./m 3, minimum 80 rub.
  • packing cargo in a bag - 70 rubles. for a unit,
  • rigid packaging of cargo - 700 rubles per 1 m 3, minimum 300 rubles.

The cost of cargo transportation is calculated together with packaging (gross).

Cargoes not accepted for transportation

You can familiarize yourself with the main list of goods not accepted for transportation by air.

If inaccurate information about the cargo and an incomplete package of documents are provided, responsibility for resolving problem situations and the resulting additional costs falls entirely on the sender/customer.

Cost and payment

The cost of transportation is calculated based on the actual and estimated (volumetric) weight based on 200 kg per 1 m 3, then a higher cost is selected.

When sending cargo to cities where there is no Business Lines terminal, payment by the recipient is possible only by bank transfer and only after 100% payment.

If the shipment has taken place, changes in the forwarding documentation (change of recipient, delivery warehouse, etc.) are paid:

  • from Vladivostok - 200 rubles,
  • Ekaterinburg - 200 rubles,
  • Kaliningrad - 350 rubles,
  • Krasnoyarsk -150 rub.,
  • Moscow - 500 rub.,
  • Novosibirsk - 600 rub.,
  • Perm - 200 rub.,
  • Samara - 250 rub.,
  • St. Petersburg - 350 rub.,
  • Tyumen - 300 rub.,
  • Ulan-Ude - 150 rubles,
  • Khabarovsk - 150 rub.

Free warehousing (for air delivery to the DL terminal) for two or three days (depending on the standards established for the arrival department). Further storage in our warehouses is paid, at a cost of 200 rubles. for 1 m 3 per day; minimum cost 200 rub. for the entire storage period.

Cargo storage at the airport of arrival is free for 1 day from the moment the cargo arrives. Payment for storage and airport taxes upon receipt of cargo from the airport are paid by the recipient independently according to the tariffs of the airport cargo terminal.

Please note that there is a fee to enter some Business Lines warehouses.

Special offer for air transportation of small-sized cargo from Moscow

Delivery from address to address

We deliver cargo within the city to the recipient's address or pick up cargo from the sender in the cities of our terminals for further intercity or international shipment, as well as delivery to remote cities and pick up of cargo from them.

Delivery of goods within the city is carried out only to the place where the vehicle is unloaded. Order loading and unloading operations when picking up or dropping off cargo, so that our movers will take care of loading or unloading the cargo and delivering it to the floor. To do this, it is enough to note the need for loading and unloading operations in the transportation application.

In order to order a service, fill out an application form on our website for cargo collection from the sender's address or an application for cargo transportation from our terminal to the recipient's address.

Applications are processed on the day preceding the day the vehicle is submitted, according to the work schedule of the application department in your region

Additional service based on car delivery time

General condition for the provision of evening and night delivery services; "fixed delivery time", "day-to-day":

  • The address for sending/receiving the cargo is located within the city limits of the Business Lines division.

Evening and overnight delivery

A number of departments have established surcharges for evening, night and morning pick-up or delivery times. Markup periods vary for different departments. These extra charges are taken into account in the payment order form.

Terms of delivery services from or to an address in the evening, night and morning:

  • the application must be submitted 12 hours before the vehicle is delivered;
  • when submitting an application on the day of execution after 15:00 (local time of the execution department), coordination of the possibility of fulfilling the application with the logistician is required;
  • Inter-terminal shipment of cargo on the day of collection from the client is possible if pickup is before 17:00 and if there is an appropriate inter-terminal shipment on schedule;
  • the possibility of providing this service together with additional services (transport requirements) “side loading”, “top loading”, “open car” and “tail lift” must be previously agreed with our specialists.

Fixed delivery time

Conditions for the provision of the additional service “fixed delivery time”.

Car delivery when ordering this additional service is organized between half an hour before and half an hour after the ordered delivery time. You can clarify the cost and possibility of providing this service in a specific department using the order calculation.

  • the service is not provided together with an additional “day-to-day” service;
  • Category 1 or 2 cargo (see restrictions below) must be loaded/unloaded no later than 30 minutes after the vehicle arrives at the address, after 30 minutes of waiting Business Lines reserve the opportunity to remove the vehicle from the loading/unloading location. In this case, the car leaves with an idle run.

Same-day pickup of cargo

Conditions for providing additional services "day-to-day".

When ordering this additional service, the cargo is picked up on the day the application is submitted. Currently the service is provided free of charge.

For all departments:

  • This service is not provided in conjunction with additional services (transport requirements) “side loading”, “top loading”, “open car” and “tail lift”.

For Moscow and St. Petersburg divisions:

  • an application for cargo collection must be submitted before 16:00 on the day of cargo collection;
  • cargo parameters must not exceed the maximum dimensions of category 3 cargo (cargo weight up to 4999 kg, volume up to 21.99 m³, length 6 meters, width 2 meters, height 2.2 meters);
  • time frame for delivery of the vehicle (working hours of the sender's warehouse at the cargo pickup address) - 3 hours from the moment the application is received by the logistics manager in the region picking up the cargo.

For divisions other than Moscow and St. Petersburg:

  • an application for cargo collection must be submitted before 14:00 on the day of cargo collection;
  • cargo parameters must not exceed the maximum dimensions of category 1 cargo (cargo weight up to 1499 kg, volume up to 8.32 m³, length 4.01 meters, width 1.7 meters, height 1.7 meters);
  • time frame for delivery of the vehicle (working hours of the sender's warehouse at the cargo pickup address) - at least 3 hours from the moment the application is received by the logistics manager in the region picking up the cargo.

Cargo handling

With auto delivery around the city from/to the client, you can order loading and unloading work directly from/to the office, with the cargo being lifted to the floor.

The cost of loading and unloading is not included in delivery rates.

In the following cases, the cost of loading and unloading work is negotiable, and the possibility of providing the service should be agreed upon with the delivery department of your region:

  • the weight of one piece exceeds 30 kg,
  • the volume of one place exceeds 0.25 m³,
  • the total weight of the cargo exceeds 500 kg;
  • the total volume of cargo exceeds 5 m³,
  • requires moving the load more than 30 meters from/to the machine.

Please familiarize yourself with the tariffs for loading and unloading operations.

Simply car

Downtime is considered to be the presence of a DL vehicle at the client’s address in excess of the established standards. If the car is at the address for more than an hour from the moment of arrival, DL reserves the opportunity to remove the vehicle from the loading/unloading location. In this case, the sender/recipient/customer is given a simple and idle run of the machine.

Please familiarize yourself with the tariffs for idle cars.

Idling the car

If you refuse an application for the collection of large cargo within the city, the cost of driving the car according to the price list, otherwise you can find out the cost of this service from an employee of the delivery department of your region. Upon delivery, the cost of the run is equal to the cost of shipping the goods.

Cancellation of instructions to the forwarder (applications)

Conditions for free cancellation of an order to a forwarder:

  • refusal is accepted until 17:30 on the day preceding the execution of the order to the forwarder.
  • refusal is accepted until 11:00 on the day of execution of the order to the forwarder, if:
    • Cargo is collected from the client’s address;
    • the loading address is located within the city;
    • cargo parameters strictly up to 500 kg., 5 cubic meters. (if the client cancels several applications for collection on one day - the sum of the parameters for the canceled applications);
    • cargo dimensions strictly up to 3.0 m length, up to 1.8 m width, up to 1.5 m height;
    • the car has not yet been delivered to the client’s address;
    • no special requirements for transport are requested (side or top loading, hydraulic manipulator, etc.);
    • non-standard loading and unloading operations have not been ordered (when at least one piece exceeds 30 kg in weight or 0.25 m³ in volume).

In all other cases, the car is driven in accordance with the tariffs.

note

When ordering pickup of cargo from the sender's address, packaging will be done only after delivery of the cargo to the Business Lines terminal. The cargo is transported to the terminal in the sender's packaging. At the stage of cargo collection, proper primary packaging is of great importance.

When ordering a cargo pickup service at the sender's address, the cost of the service for cargo with parameters of Category 2 and higher (from 1500 kg from 8.33 m3, Length x Width x Height up to 4.02 m x 1.71 m x 1.71 m) is calculated based on the parameters of the cargo in the application, if the actual parameters of the cargo being picked up are less. Please take this condition into account when applying for a fence.

When ordering a service (special requirement for transport) “tail lift” and maximum weight Cargo items exceeding 350 kg; in some departments, cargo collection may not be possible. In such cases, we ask you to check the possibility of providing the service with our consultants.

Entry into the part of the city closed to trucks, entry to 2 or more addresses is carried out at a negotiated price, the cost must be clarified in advance with office employees the relevant department.

Rigid packaging is a non-returnable container, and when ordering this service, the cargo is given to the client along with the packaging.

The consignee or another person authorized to receive the cargo, when accepting the cargo at the Recipient's address by the number of pieces without signs of packaging damage or with packaging violations present and recorded when accepting the cargo from the Shipper, has the right to demand its inspection and verification internal state. The resulting expenses of the Forwarder are paid by the person on whose initiative the cargo inspection was carried out and amount to: 800 (eight hundred) rubles, including VAT, for each (full or partial) hour of cargo inspection plus the cost of downtime according to the price list.

Responsibilities of the customer of services: to pay for additional services (downtime, run, PRR) ordered by the recipient/sender upon delivery/pickup of cargo to/from the address of the recipient/sender.

Documentation

The fact of transfer/receipt of cargo is confirmed by the entry (signature) of the sender and the forwarder in the forwarding document - the receipt note of Business Lines LLC. The consignment note and consignment note of the sender, containing the internal nomenclature (name, quantity, assortment, etc.) of each piece of cargo, are issued by Business Lines LLC without prior approval on the sender’s side and only subject to the mandatory compliance of the following requirements to the sender's documents:

  • The sender and recipient of the document must match the data on the receipt invoice.
  • The invoice must contain the following information: name of commodity items, quantity, cost, total cost including VAT (except for the TORG-13 form).
  • There must be signatures of authorized persons, in the lines the leave was authorized/produced and Chief Accountant(one signature is possible for individual entrepreneurs) and the seal of the organization.

Also, these document requirements are relevant when ordering cargo insurance services, and copies of documents are transferred to the employee of Business Lines LLC responsible for receiving the cargo.

The main document when processing a shipment is the receipt note with original stamps and signatures!

Division into city and suburb

Since different tariffs are applied to delivery from/to an address depending on whether the client’s address is located within the city, it is necessary to note that in some cases the administrative division of the city and suburbs do not correspond to this division of Business Lines LLC. The following streets, avenues, boulevards, driveways, highways, and alleys are considered to be located within the city:

  • St. Petersburg: located before traffic police posts when leaving the city or before the Ring Road, at a shorter distance from the city center;
  • Ulyanovsk: in Zheleznodorozhny, Leninsky, Zasviyazhsky districts;

Delivery to hypermarkets

You can find out information about the cost and conditions of delivery of goods to hypermarkets and chain stores by calling your OSP, multi-channel phone and IСQ.

When delivering cargo to a hypermarket (chain store) at DL terminals, the client-sender must:

  • sends a set of documents, issuing a separate invoice for accompanying documents(a complete set of documents required by the hypermarket is required);
  • orders delivery and loading/unloading services when sending cargo;
  • checks the correct delivery address, contact phone number and face of the recipient;
  • transfers to the DL employee upon delivery of the cargo the order number, date and time of delivery of the cargo to the recipient client (except for exceptions under the contract);
  • delivers the cargo in proper packaging without any damage, traces of opening, access to the cargo, on a Euro pallet.

International cargo transportation

Your cargo can be delivered by road to the Republic of Belarus or the Republic of Kazakhstan, and also sent from an address from these countries to the Russian Federation.

We also carry out international shipments to Belarus and Kazakhstan by air. The conditions of this service completely coincide with the conditions of air shipments within Russia.

Conditions for sending cargo

Used cargo is accepted for transportation if all documents are present.

Due to the fact that Business Line terminals are located only on the territory of the Russian Federation, on the side of Belarus and Kazakhstan, transportation is carried out with the provision of a delivery service from the address to the address. Please read the terms and conditions of this service.

In case of transportation of cargo to a terminal providing international shipment, please also familiarize yourself with the conditions of inter-terminal transportation.

Accompanying documents

If a complete set of documents is not available, the possibility of sending must be agreed upon.

At the request of employees customs control Additional documents for the cargo may be requested.

Accompanying documents are intended for cargo transportation and are not transferred to the recipient.

When sending from a legal entity

If the goods were produced outside of Russia, Kazakhstan and Belarus, then columns 10 and 11 must be filled in in the invoice.

All documents must be certified with the blue seal of the sender.

An original veterinary certificate is required for livestock products.

When sent from individual

Payment

Payment is possible only in Russian rubles.

Payment by the sender in cash is possible only after measuring the cargo at the Business Lines terminal.

Delivery of cargo in Belarus and Kazakhstan upon payment by the recipient is carried out only upon payment.

Cargo insurance

The cargo transported by our company is insured regardless of the type of transport. Insurance provides an additional guarantee of the safety of your cargo. All insurance cases are considered by the insurance company with which we work - Renaissance Insurance Group LLC.

Insured risks: “against all risks”, i.e. Losses resulting from damage, shortage, or loss of cargo are subject to compensation, with the exception of insurance of used cargo.

Used cargo is insured against the “risk of private accident” and the risk of illegal actions of third parties. “Private accident risks” are the risks of damage, shortage and loss of cargo that occurred as a result of events that can be confirmed by documents from the competent authorities. These risks include the following events: damage due to fire or explosion, vehicle crash, missing vehicle, natural disasters, falling cargo during loading and unloading.

Price

Cargoes without a declared value are insured for free for an amount of up to 80,000 rubles.

Cargo can also be insured at the declared value, confirmed by accompanying documents (waybills or other legally required documents) at a rate of 0.17%, but not less than 50 rubles.

Insurance services are not subject to VAT (Article 149 of the Tax Code of the Russian Federation).

Limitations on the value of cargo accepted for insurance:

  • the maximum declared value for goods transported through the territory of “dangerous” regions (territories of the Republic of Dagestan, the Ingush Republic, the North Ossetian Republic, the Kabardino-Balkarian Republic, the Chechen Republic) is 4,000,000.00 rubles. For cargo over RUB 4,000,000. the cost is not announced and the insurance service is not provided.

If the value of only part of the cargo is declared, then the shipment is issued in two separate invoices: for part of the cargo with the declared value and for part of the cargo without the declared value.

Restrictions on the nature of the cargo

The following categories of cargo are not accepted for insurance:

  • banknotes, coins, traveler's checks, securities, credit cards;
  • precious metals and precious stones, as well as products made from them;
  • weapons (firearms, gas, pneumatic and cold steel) and ammunition;
  • items that may pose a danger to the safety of other cargo (their packaging), transport and equipment, or to the life and health of others;
  • personal belongings of citizens, the value of which cannot be documented;
  • correspondence;
  • fur and jewelry;
  • items (things, substances, goods, materials, etc.) classified as dangerous goods in accordance with the “Rules for the transportation of dangerous goods by road” dated 08.08.1995;
  • potent psychotropic and narcotic substances requiring special conditions transportation established by the Ministry of Health and social development and other government bodies;
  • works of art, various collections;
  • items (things, substances, goods, materials, etc.), the transportation of which by road is prohibited by current legislation.

Documentation

For cargo over 15,000,000 rubles. It is mandatory to check documents confirming the value of the cargo upon shipment.

For cargo less than RUB 15,000,000. the client can declare the value of the cargo and insure the cargo even in the absence of documents, but in the event of a claim or insured event, the client must provide documents confirming the declared value of the cargo:

  • The documents must indicate the name of the sender and recipient of the cargo.
  • The sender and recipient of the document must match the data on the receipt invoice.
  • The invoice must contain the following information: name of commodity items, quantity, unit cost, total cost.
  • There must be signatures of authorized persons, in the lines the leave was authorized/performed by the chief accountant (one signature is possible for individual entrepreneurs) and the seal of the organization.

More detailed information You can obtain information about this service and documents confirming the cost of the cargo from the customer service department of your region, as well as by contacting the single Contact Center

Responsible storage

Currently, the service of nomenclature responsible storage of cargo is provided in the following cities: Yekaterinburg, Novosibirsk, Samara, St. Petersburg. To provide the service, you will need to enter into a storage agreement.

In other cities, a safekeeping service is provided without nomenclature operations. To familiarize yourself with the list of warehouse services provided at the terminal, please refer to the page of addresses of Business Lines in the desired city.

Nomenclature responsible cargo storage service

The Business Lines company provides a comprehensive safekeeping service. Our company’s specialists will provide the entire supply chain of inventory items from address to address. The basis of the service is loading and unloading operations, accounting and assembling of items, address storage and other warehouse operations.

  • Comprehensive warehouse services
  • Warehouse cargo handling service
  • Distribution of cargo flows
  • Individual approach to each client

Where will your cargo be stored?

  • Spacious warehouse area and surrounding area;
  • convenient access roads;
  • possibility of storing cargo of different types;
  • advantageous location from the point of view of distribution of cargo traffic;
  • modern warehouse equipment.

The service includes

  • Responsible storage,
  • cargo handling,
  • sorting of cargo upon receipt,
  • palletizing.

And:

  • order picking (pallet, box, piece);
  • pre-sale preparation of goods (packaging in shrink film, weighing, additional labeling);
  • delivery and forwarding of goods to individual consignees and retail chains;
  • delivery to the client's address just-in-time (just in time);
  • cross-docking;
  • tracking of goods by arrival/dispatch, expiration and production dates (FIFO, LIFO, etc.);
  • preparation and delivery of accompanying documents;
  • dealing with defects, returns, recycling;
  • rental of offices or workplaces on the territory of a warehouse complex for representatives of your company;
  • provision of standard or individual reports at the client’s request;
  • cargo insurance;
  • inventory.

Why is this beneficial?

  1. Because this will reduce the consumer cost of your product due to the acquisition of transport, logistics and warehouse services in a complex. Transportation, storage, distribution, packaging and other warehouse operations will cost you less in the long run.
  2. Because it will help save time. You do not have to deal with the issues of sorting and packaging cargo, control the loading and unloading processes, create transportation plans and schedules and order transport - the safekeeping service implies this range of services.

How we are working

You We
Manufacturing company (factory, plant, processing or service and repair facility, etc.)

We provide a range of logistics functions for your choice:

  • inventory storage
  • supply of raw materials
  • delivery of materials/finished products
  • storage of temporarily unused equipment
Online store

Solution operator for working with store goods:

  • storage of goods in a warehouse
  • receiving and processing orders
  • order picking
  • product packaging
  • delivery organization
  • returns processing
Trading company supplying products to retail chains and stores

We provide you with the logistics functions of the distribution company:

  • acceptance of goods from manufacturers
  • customs clearance
  • storage
  • equipment
  • storage of advertising and handout materials
  • delivery to dealers and retail outlets
A trading company that sells products to end consumers and has an extensive geographical network

We provide a full range of logistics functions:

  • acceptance of goods from suppliers
  • storage
  • equipment
  • delivery and forwarding of products to stores

Our advantages

  • Availability of a universal vehicle fleet. You can quickly make shipments throughout Russia at any time.
  • Safety guarantees - video surveillance and control system, protected area, awareness of the stages of logistics operations.
  • You can order the service from any city.
  • Many years of experience working with various types of cargo and many clients.

Still have questions?

Our specialists will be happy to answer you

Packaging of goods

Proper packaging is one of the most significant components of successful cargo transportation. The Business Lines company has extensive experience in the field of cargo transportation, which allows us to use well-thought-out technologies.

We offer the following types packaging: pallet board, rigid packaging, additional cargo handling, bag, air bubble film. Several combined packaging methods can be used for one shipment (for example, bubble film and rigid packaging, bubble film and additional packaging).

Note:

  1. The cargo packaging service is provided only at the Business Lines warehouse; the cargo is delivered to the terminal in the sender's packaging. For safe cargo transportation, high-quality primary packaging is important.
  2. When ordering rigid packaging and pallet board packaging, the cost of transporting cargo will increase by 25%, since the dimensions of the cargo will increase.

Types of cargo packaging

Pallet board

The pallet board is a durable wooden container of adjustable height. The most reliable type of packaging protects cargo from unauthorized access and damage.

Dimensions of cargo accepted for packaging: height from 0.1 to 2.0 m; length: up to 1.15 m; width: up to 0.75 m; weight: up to 1000 kg.

Packaging cost: 200 rub/m3(minimum cost - 120 rub.)

Examples of goods to be packed on a pallet board

Photo products

Office equipment

Electrical goods

Lamps

Medical products

Packaging contents

Euro pallet, pallet sides, pallet cover, polypropylene tape is used for fixation. At the client's request, a universal seal can be added.

Additional Information

    • The goods indicated in the example are required to be packaged in a pallet board or in a crate (rigid packaging).
    • Not used for air travel.
    • It is a reusable container and is not transferred to the client.
  • For additional cushioning of the cargo inside the pallet side, you can order bubble wrap packaging.

Rigid packaging

Rigid packaging (wooden lathing) is a wooden frame, suitable for almost any cargo, especially for the transportation of fragile, breakable, large and non-standard cargo. Protects against unauthorized access and damage.

Used for cargo whose dimensions do not allow the use of “Pallet side” packaging. The height of the load must not exceed 2.0 m.

Packaging cost: 700 rub/m3(minimum cost - 300 rub.)

Examples of goods to be packed in rigid packaging

Auto parts

Ceramics and glass

Ventilation equipment

Welding equipment

Bicycle and motorcycle equipment

Packaging contents

Lumber, nails. At the client's request, the following can be added: pallet, stretch film, polypropylene tape, universal seal.

Additional Information

    • The goods indicated in the example are required to be packed in a Lathing (Rigid Packaging) or in a Pallet Board.
    • Rigid packaging is not produced for small-sized cargo, since it will increase the weight and volume of the cargo, and the cargo will no longer fit the parameters of a small-sized cargo.
  • For additional cushioning of cargo inside rigid packaging, you can order bubble wrap packaging.

Bag

A bag with a plastic seal is used to pack small items. Provides no access to the contents and protects the cargo from loss. Helps keep cargo clean, prevents piece cargo from spilling and is used to group cargo into places.

Dimensions of cargo accepted for packaging: height up to 1.3 m; length and width up to 0.4 m.

Packaging cost: 70 rubles per unit.

Examples of goods to be packed in a bag

Printed products

Pet food

Clothing and textiles

Fastening materials

Packaging contents

White propylene bag, bag seal.

Additional Information

You can order additional packaging for the “Bag” package

Air bubble film

Polyethylene air bubble film is an elastic material that provides additional shock-absorbing protection for cargo during transportation. Applies if the cargo:

  • especially fragile;
  • has a glossy surface that is susceptible to scratches;
  • contains voids;
  • needs depreciation;
  • requires additional fixation inside the package.

Packaging cost: 150 rub/m3(minimum cost - 80 rub.)

Examples of goods to be packed in bubble wrap

Appliances

Childen's goods

Stationery

Tobacco products

Packaging contents

Air bubble film, tape. At the client's request, the following can be used: pallet, polypropylene tape, universal seal.

Additional Information

Bubble wrap packaging can be combined with any other type of packaging.

Additional packaging

Additional cargo processing is an auxiliary type of processing that prevents the ingress of dust and protects jointly transported cargo from damage. Intended for goods presented in improper packaging (for example, in paper/fabric bags, wrapping paper), as well as goods in bags with open access to the internal contents.

Additional packaging can be used for goods with sharp corners, edges, and protrusions.

Packaging cost: 250 rub/m3(minimum order - 80 rub.)

Plumbing

Consumables

Packaging contents

Stretch film, adhesive tape seal. At the client's request, the following can be used: pallets, polypropylene tape. cardboard, pallet cover.

Additional Information

Additional packaging can be used together

Sending cargo by trucks for individual orders

package rates

The “Transportation of cargo by trucks” service is an order of a vehicle with a carrying capacity of 20 tons for one client, which goes from the shipper’s address to the consignee’s address without overloading and visiting the terminal of the “Business Lines” company.

The car is provided individually for one client!

When ordering a truck, you can take advantage of the following additional services:

  • Cargo insurance

The main advantages of the service are optimal tariff plans for transportation of large consignments and minimum delivery times. Due to the fact that delivery is carried out without visiting our company’s terminals, you can save time and optimize transportation costs. Acceptance of cargo is carried out under the seal of the shipper with a mandatory mark on it in the CTN. If the sender does not have it, sealing can be done using a seal from Delovye Linii LLC - free of charge! Trailer sealing ensures the integrity of shipments throughout the entire delivery process.

“Cargo delivery by trucks” is:

  • Favorable rates
  • Minimum delivery times
  • Wide geographical coverage

Terms of service

The standard time for loading/unloading a vehicle is 6 hours. Machine downtime during loading/unloading for more than 6 hours is paid at the rate of 500 rubles/hour.

Cancellation of a confirmed request for transportation later than 13:00 on the day preceding the day the vehicle is presented for loading is subject to a fee of 20% of the cost of transportation.

Cargo is accepted for transportation under the consignor's seal (or without it) without recalculating cargo spaces and checking with accompanying documents.

The sender must hand over to the driver properly executed documents for the transportation of cargo TTN (in form 1-T) in the amount of 4 pieces.

How to order

You can order transportation by a dedicated truck through the calculator in the “separate truck” mode or by filling out an application for cargo collection with the type of transportation “separate eurotruck”

For getting additional information You can contact the managers supervising shipments by Eurotrucks from the following cities and regions by phone

Hourly car rental

Please also note the newpackage ratesrental of Eurotrucks for transportation around the city and the nearest suburbs.

This service allows you to provide a vehicle of the type and modification that you need to transport your cargo (goods). The car is provided without territorial and time restrictions, and you yourself determine the route of movement, operating hours, number of addresses, procedure for loading and unloading your cargo (goods).

The car is always provided empty and only for one client.

The service does not require entry to the Business Lines terminals.

Cost calculation

The total cost of the service is the sum (addition) of the following components:

  • cost of time spent by the machine;
  • the cost of travel outside the city;
  • tariffs for additional services.

Calculation of time spent:

  • calculation is carried out by multiplying the time spent during the execution of the order by the hourly rate;
  • the time of delivery of the vehicle to the place of initial loading, indicated in the tariff table, is considered spent during the execution of the order and, when calculated, is added to the time spent on work;
  • idle time of the vehicle during loading/unloading or waiting for loading/unloading is also considered machine operating time and is taken into account in calculating the cost;
  • the time spent is rounded up to the nearest half hour;
  • For each type of vehicle, a minimum order time is established - this is the rental time, which is paid even if the actual time of use of the vehicle is shorter. The minimum order time includes the time of delivery of the vehicle to the customer.
  • if the “center” tariff is determined for the department and the car drives into the city center, then the hourly rate at the “center” tariff is used for the entire order, otherwise - at the “city” tariff;
  • The city mileage limit is 100 km. From the moment the 100 km mark is reached, the calculation takes place at a double hourly rate.

Calculation of travel outside the city:

  • the calculation is carried out by multiplying the mileage traveled by the car outside the city by tariff rate per kilometer;
  • if the work is completed in the suburbs, travel to the city limits (return of the car) is included in the mileage of travel outside the city.

Tariffs for additional services:

  • If the client does not accompany his cargo, the “forwarding” service is provided, one hour of operation of this vehicle is added according to the rate of rubles/hour.
  • Additional services “tail lift”, “manipulator”, “canopy” are paid at a fixed rate, which is added to the order amount.

At the end of the vehicle operation, the total number of hours and kilometers worked (if necessary) is calculated. The data is noted in the invoice and certified by the client’s signatures and seal.

When using a vehicle for a distance of more than 300 km, payment is negotiable.

Any form of payment is possible.

Tariffs apply to the provision of hourly cars in work time. The possibility of providing services at other times must be checked with our consultants.

Cancellations

All cancellations are accepted on weekdays/working days (Monday to Friday, excluding public holidays).

Refusals are accepted verbally over the phone.

Free order cancellation is possible if the cancellation is accepted before 17:30 on the working day preceding the order execution.

If the refusal is received later, but the car has not yet left, then the run is paid at the minimum order cost in accordance with the tariffs.

If the car was sent, but due to the client’s fault the service was not provided, then the idle run of the car is paid in the same way as the cost of the work (based on the total number of hours and kilometers outside the city, taking into account additional services ordered).

Division into city and suburb

In some cases, the administrative division into city and suburb does not coincide with that adopted by Business Lines LLC. The territories located within the city limits are:

  • Moscow: located within the Moscow Ring Road;
  • St. Petersburg: located in the ring Krasnoselskoe highway - Ring Road - st. 3rd Horse Lakhta;
  • Penza: to traffic police posts when leaving the city;
  • Perm: in the city center and surrounding areas;
  • Samara: to traffic police posts when leaving the city;
  • Ulyanovsk: in Zheleznodorozhny, Leninsky, Zasviyazhsky districts.

City center

For the following cities, city center boundaries are established for the application of the "center" tariff.

Moscow: the center is considered to be the territory inside the third transport ring.

St. Petersburg: the center is considered to be the part of the city bounded by the Obvodny Canal, the Neva and Bolshaya Nevka.

Order a service

To order the service, please fill out the application for cargo collection

Straight machine

The “Direct Vehicle” service is an order of a vehicle of any tonnage from 1.5 to 10 tons for one client, which goes from the shipper’s address to the consignee’s address without overloading and entering the terminals of the “Business Lines” company. The car is provided individually for one client!

This service involves direct delivery of cargo throughout the territory Russian Federation at distances from 100 to 1000 km from the city of delivery of the vehicle.

When ordering a “Direct Car”, you can take advantage of the following additional services:

  • Cargo handling
  • Cargo insurance
  • Changing the destination while the car is on the road
  • Vehicle location notification
  • Forecast of the car's arrival at the recipient
  • Notification of car delay on the way

The main advantages of the service are optimal tariff plans for transporting large consignments and the fastest possible delivery times. Due to the fact that delivery is carried out without visiting our company’s terminals, you can save time and optimize transportation costs. At the same time, you have the opportunity to choose the required type of transport to transport only your cargo and designate the most convenient time for delivery of the vehicle. Acceptance of cargo is carried out under the seal of the shipper with a mandatory mark on it in the CTN. If the sender does not have a seal, sealing can be done with a seal from Business Lines LLC free of charge! Sealing your cargo ensures its integrity throughout the entire shipping process.

"Direct machine" is:

  • Favorable rates
  • Maximum transport speed
  • Guaranteed delivery of vehicle
  • Sealing a vehicle
  • Maximum safety of your cargo
  • Wide geographical coverage
  • Legal purity of the transaction

For any questions, you can contact our managers

Container Shipping

Container transportation is freight transportation in which cargo is transported using removable transport devices (containers). Container transportation refers to multimodal transportation.

Multimodal or combined transportation is the delivery of goods using several modes of transport. They are an example of an active combination of the capabilities of maritime, rail, road transport, while the cargo does not require additional repacking.

Our company’s specialists will develop the optimal route, taking into account the complex logistics chains of cargo delivery, and will also advise you on all emerging issues.

Terms of service

We offer cargo transportation services in 24-ton (20-foot) and 30-ton (40-foot) containers and wagons of various types (wagons, gondola cars, platforms).

Shipments are made directly from Moscow, St. Petersburg, Vladivostok, Nizhny Novgorod, Krasnoyarsk, Blagoveshchensk, Novosibirsk, Ulan-Ude, Yekaterinburg, Komsomolsk-on-Amur, Irkutsk, Kazan, Khabarovsk, Samara, as well as from nearby settlements.

To clarify information about full list cities and about the possibility of providing wagons, you can contact our specialists.

Please familiarize yourself with the list of goods that are not accepted for transportation by containers.

The provision of the service is also regulated by the Charter of Railway Transport of the Russian Federation.

Service cost

The price list displays the maximum cost of transportation and delivery from/to the address to the most popular destinations.

For a more detailed cost calculation or to obtain information on areas not listed in the price list, fill out an application for cost calculation, contact an online consultant or call our 24-hour contact center by phone.

Additional services

Additionally, by agreement, you can order the following services:

  • cargo insurance;
  • services for packaging and storage of your cargo;
  • repacking of cargo from one type of transport to another;
  • cargo recalculation;
  • surveyor's departure.

Placing an order

2. Send the completed form by email, signed and stamped, or by fax via the Call Center with the note “To the Container Transportation Department.”

3. After receiving your application, our specialist will contact you to agree on transportation conditions.

You can also place an order for container transportation at any of our warehouses.

Transportation technology

Based on the application, the manager of the container transportation department issues an invoice. After payment of the invoice, the container is delivered to the sender.

Loading of cargo and securing it in a container is carried out by the client in accordance with the rules for placing cargo in the container. By prior agreement, such a service can be ordered from us.

The container is sealed in the presence of the sender, with paperwork completed and the Russian Railways seal installed.

The sealed container is delivered to the station for loading railway transport. As a rule, the container leaves the station within two to three days.

Information support

After handing over the container to Russian Railways, you can receive information about the location of the cargo and the estimated arrival time from our managers. This is a free service.

Notification of the arrival of cargo at the destination station is carried out by Russian Railways.

You can obtain information about the cost of storing a container at the station and the periods of free storage for each direction from the container transportation manager.

  • Datalife Engine Demo
    • Example of filling out a business line claim
    • How to write a complaint to Business Lines?
    • Renaissance insurance
    • Error 404
  • Error 404
    • Review of Business Lines
  • Datalife Engine Demo Complaints are increasingly being filed against the “Business Lines” carrier; each client’s complaint is subjective; As far as financial claims are concerned, the violations that gave rise to the dispute are typical. Clients who have not had any problems with their cargo highly appreciate the professionalism of the Delovye Linii employees. But practice shows that the carrier fulfills its obligations to clients only before any unforeseen circumstances arise. The latter can cause: - damage to cargo, etc.

    How to write a complaint to business lines?

    Attention

    After opening the form, you will need to enter the required information. For the most part, the form is a choice of several options on different issues. After providing the required information, the claim will be created and you will need to print it, sign, scan and attach an image to the claim.


    Important

    Only after this action you will be able to send it to work. But what about documents, you ask? The fact is that you will need to open the claim again, and then attach documents to it. The proposed options will include items for a wide variety of paper copies.


    But before attaching them, take into account the fact that they must be legally correctly drawn up and have all the necessary signatures, seals or other certifications.
    I ask, have you already figured out who is right and who is wrong? What do you think they answered me? NO. I say, why... you have already charged me with this amount and are not issuing the paid order. We're figuring it out. I ask again, when you figure it out, they answered that they are looking into you... in short, I’m in shock.

    Info

    By the way, find out some contacts who is responsible for this, bosses, etc. unreal. There is only one answer. We have no such information. I do not recommend this company at all. We bought a dining table in Moscow, at the Grand store in Khimki.


    We wrote an application at the store for delivery of cargo via Business Lines to Yuzhno-Sakhalinsk. They charged 2,000 rubles for delivery to the nearest terminal there, in the store. We flew home. Delivered today. Ceramic table top to pieces.
    We drew up a report with the forwarding driver. Everything was photographed. Now we will write a claim. I called them on the 24/7 phone number.

    Business Lines - Claims Department

    According to paragraph 3 of Article 796 Civil Code Russian Federation, the carrier, along with compensation for established damage caused by loss, shortage or damage (spoilage) of cargo or luggage, returns to the sender (recipient) the carriage charge collected for the transportation of lost, missing, spoiled or damaged cargo or luggage, if this fee is not included in cargo cost. Based on the above, I request within 10 calendar days from the moment the claim is received:

    1. Refund to me what I paid as freight cash in the amount of 3000 rubles.
    2. Reimburse the cost of partially damaged cargo in the amount of 5,000 rubles.

    10/05/2017 Signature Claim form in Business lines.doc to content Complaint on the company’s website In addition to the above methods of filing a claim, you can use it via the website transport company.

    Documentation

    Having estimated the approximate amount, you can decide in advance for yourself how appropriate it would be to proceed with Business Lines, because this is almost always quite difficult. You can request that the transport company deliver it back to you, but once the cargo arrives, do not rush to pick it up. You need to demand that Business Lines draw up a full-fledged report in which all damage will be recorded.


    If refused, we strongly recommend that you hire an expert from the Chamber of Commerce and Industry or the Committee for the Protection of Consumer Rights to draw up a report. Contacting less significant organizations may result in Business Lines challenging the act and may indeed challenge it. In addition to struggling to draw up a complete report and warning Business Lines about the desire to conduct an independent examination, you will need to file a claim with this transport company.

    Oops!

    With the presence of attesting witnesses and witnesses, and in case of detection of damage, they signed, or rather FORCED the carrier (driver, forwarder) to sign the “Report of Identified Defects” as the Civil Code of the Russian Federation tells us, and not theirs, i.e. Business Lines “commercial act” and other “toilet paper”. Regarding insurance, no one knows anything and it is unlikely that anyone will receive it, it is also unlikely that anything will be achieved through the court, no, of course you will win the case and the court will decide in your favor, but you will not receive money, Business Lines have already been sentenced for many, many millions that no one won’t see it because the company will simply go bankrupt, and you will just have a piece of paper on which it will be written that someone owes someone something! It seems that the management has no idea what is going on there. The manager said that they have no management.

    Ipc-zvezda.ru

    Thank you in advance for your assistance! Check that the fields you fill in are correct! + Add comment ‹12›   Related complaints Business Lines Terrible service(04/18/2018) Business Lines Did not release the cargo upon receipt. (03/13/2018) Business Lines Opened cargo packaging and incomplete cargo (03/08/2018) Business Lines Traffic regulations (02/22/2018) Business Lines Lost cargo (01/24/2018) Business Lines Fired an employee who worked in the film for 10 years (01/22/2018) 2018) Business Lines Crappy lines (12/26/2017) Business Lines did not return the cargo (12/05/2017) Business Lines Imposing Hard Packaging (11/21/2017) Business Lines Deception and extortion (11/10/2017)  Latest updates Mobile Element Payments for housing and communal services for three months have not been accrued (10 min ago) Fair of Masters Deception.

    Business lines claim form

    Moreover, if the cunning company Business Lines is against it, you can immediately pay for the delivery of the cargo by receiving a check; in this case, by law, you are considered to have fulfilled your obligations and the company has no reason not to give you your cargo for inspection. If, after payment, they slip you a Certificate (Invoice) for signing, you still do not sign until the cargo is unpacked and inspected for damage, if this is prevented, call the police, because they are trying to steal your things from you! Never, never will I contact Business Lines again. And I don’t bow to anyone. Tell me what to do, we transported things from Kazakhstan, they delivered them well to Omsk and even loaded them carefully.
    And they brought the mess to Voronezh, how is the cargo reloaded there? I got the impression that there were football players or someone else working there.
    If all the documents are correctly prepared, and this is not difficult, and you did not sign the invoice, after some time the court will make a decision in your favor. If “Business Lines” has at least one competent lawyer, they will offer you a pre-trial settlement of the dispute, of course, the amount of compensation here can be very modest, but getting even millions awarded by the court from a company that is already up to its neck in claims will be problematic, you know, but in the end it’s up to you to decide only for you. 09/08/2017. Ordered delivery of cargo Krasnoyarsk - Kemerovo on 09/11/2017 from 1 pm to 6 pm on 12/09. I issued an invoice and paid. 13.09. notify payment, saw the cargo, we'll pick it up and deliver it on September 18, approximately.

    The article talks about the power of attorney for “Business Lines” to receive cargo. Below you can download sample forms and completed copies.

    This network company is engaged in cargo transportation between its terminals. Its points and offices are located throughout Russia. To receive delivered cargo from this company, a power of attorney is required. It can be drawn up at any notary organization or office.

    The paper form must take into account all the standard items, columns and lines that are prescribed for such documentation. The document is signed by the principal and the attorney, certified by a notary.

    What is the company

    GC (Group of Companies) “Business Lines” is a specialized operator in the transport and transportation sector engaged in loading, unloading and delivery of goods transported from one of its terminals to another.

    General information about the logistics institution:

    1. Creation time: 2001.
    2. The city of origin of the organization and location of the main office is St. Petersburg.
    3. The number of terminals in the Leningrad region and the northernmost capital of Russia is 20 objects.
    4. Activities covered throughout the country.
    5. International transportation – yes.
    6. The working schedule for receiving and issuing (“SPb-Parnas”, “SPb-Vostok”) is all days of the week.
    7. Cargo storage in terminals – “SPb-Shushary”, “SPb-Parnas”.
    8. Types of goods transported – specialized, same type, prefabricated, live, etc.
    9. Transport used - couriers, cars, air (mainly for international transport), multimodal (use of several types in one route Vehicle).
    10. In addition to logistics, a network of warehouses and the provision of warehouse services are used.
    11. There is a call center, online chat, and a portal for consultations and applications available 24 hours a day.
    12. To fully use the site, preliminary registration and authorization (login with login, password) is required.
    13. The last date for obtaining the quality of service certificate “ICO 9001:2015” is 2017.

    All design documentation when collaborating with this company must be observed taking into account all the rules and regulations under the laws of the Russian Federation. The documents must contain the original signature of the sender.

    The company accepts only standard forms of invoices, invoices, applications, payment orders, powers of attorney.

    The operator is considered in Russia one of the main leaders in its field. You can place cargo for shipment at the Business Lines company by using its official website.

    When placing an order, the personal data of the recipient and, accordingly, the number of the power of attorney by which he is given such rights are indicated.

    Types of power of attorney for “Business Lines” to receive cargo

    More than one option is used to receive cargo. Such documentation usually has two main directions:

    1. With one-time use of rights – regular.
    2. With repeated use of the rights of an attorney – general.

    In addition, paper can have different functionality for certain manipulations with the load:

    • receiving;
    • sending;
    • receiving and sending.

    Typically, such a document is issued exclusively to an individual. It happens that it is also necessary for an individual entrepreneur.

    In any case, the transfer of rights is carried out to an individual who could not only be present during the inspection of the cargo, but also affix the necessary signatures, show, and accept various papers related to the receipt of the cargo.

    One-time

    A document for one-time use is required in non-systematic cases of receiving cargo from the Business Lines company.

    This is usually required when the parcel needs to be received once or twice a year. This practice applies to both individuals, individual entrepreneurs, and medium-sized and large enterprises.

    Therefore, if the cargo must be received by an authorized person from an organization, or production, company, then you can make a paper from a notary that will give such rights.

    A one-time power of attorney can be issued by:

    • a citizen in the name of another civilian;
    • a legal entity for its employee, who is entrusted with receiving the cargo;
    • an individual entrepreneur is someone he can trust.

    Responsibilities that must be performed by an employee of the enterprise or another attorney, according to a one-time power of attorney:

    1. Bring and show documents related to cargo transportation.
    2. Receive cargo documentation.
    3. Sign on behalf of the principal.
    4. Check the integrity and safety of the goods brought.
    5. Pay for services (if required).
    6. Pick up and remove cargo from the operating company’s warehouse.

    General

    General paper for a person who is entrusted with receiving cargo at the Business Lines terminal is necessary when the delivery of the goods brought and received is carried out regularly for the trustee. In this case, a separate delivery schedule may be drawn up for the recipient enterprise.

    The director of any enterprise can trust one responsible person - a full-time employee - to track all this, as well as receive cargo every time.

    In practice, it turns out that often the regularity of service in the Business Lines company falls precisely on representatives of small, medium and big business. Civilians rarely issue this type of document.

    What are the responsibilities of an attorney under a general power of attorney:

    1. Work with documents.
    2. Signatures.
    3. Storing and using seals.
    4. Bear full responsibility for goods and materials (inventory).
    5. Takes care of the integrity of the cargo during further delivery to the address.
    6. Personally deliver to the addressee.
    7. Fill out refusals, send complaints when damage to delivered property is detected, etc.

    Document form

    After downloading to your computer, the forms are filled out manually, and then the completed forms are printed on paper.

    They can be checked by forwarders, official representative operator, or intermediary, warehouse workers, and other employees. Activated on the basis of a power of attorney payment order when you need to pay the Business Lines company.

    These procedures are performed without prior registration and authorization on the site. To apply for in electronic format document, you will first need to log in (log in as a user of the service).

    Then go to Personal Area and through it, re-enter the forms general order. Select the required power of attorney and fill out all its fields and items on the page that opens.

    Electronic filling of such documents makes it possible not to print them out on paper, but to immediately send them through the service Email to the company address. All this is done through your personal account.

    However, the paper must be certified by a notary. For this purpose, communication with a specialist is used, as well as his electronic signature.

    Sample filling

    The following information must be filled out in a one-time power of attorney:

    1. Place and date of the transaction.
    2. Full name of the principal company.
    3. Number from the taxpayer certificate of the trustor company.
    4. Register the position of who acts as a principal on behalf of the enterprise.
    5. Indicate on what basis such a person acts - Charter, for example.
    6. Personal information of the authorized person.
    7. Functions of a trusted person.
    8. Validity periods.
    9. Signatures of the parties with transcripts of their names.

    A general power of attorney must be filled out on the same principle as a one-time power of attorney, but with the only difference that the functions will be expanded. This must be stated on the form.

    A distinctive characteristic of such a paper will also be its validity period. Most often it is made with a validity period of whole year. Such a power of attorney can be issued for a maximum period of 3 years.

    The recipient is required to present all necessary documents at the collection point. A power of attorney can be made through a notary for one-time receipt of cargo.

    But with regular cooperation with a cargo transportation company-operator, a general power of attorney is needed with expanded functions for the trustee’s representative.

    Case No. 2-6983

    Accepted in final form

    SOLUTION

    In the name of the Russian Federation

    Oktyabrsky District Court of Murmansk

    As part of the presiding judge Serova Yu.N.,

    With the secretary, full name 2,

    Having considered in open court a civil case on the claim of FULL NAME 1 against Delovye Linii LLC, Renaissance Insurance Group LLC for the recovery of losses,

    installed:

    Full name 1 filed a lawsuit against Delovye Linii LLC, Renaissance Insurance Group LLC for recovery of losses.

    In support of the claim, he indicated that Data concluded an agreement for the carriage of goods between Delovye Linii LLC and him, which is confirmed by the waybill from Data. According to the specified agreement, the carrier undertook to deliver cargo in the amount of 20 pieces, weighing 1,989 kg and volume 3.15 m3 to the address: Address***. The cost of the above cargo was *** ruble.

    On December 19, 2013, the carrier delivered the cargo to the nearest terminal to its destination. On December 20, 2013, the carrier, using his vehicle, delivered the cargo to the nearest terminal to the destination and handed it over to the consignee.

    At the time of unloading, the consignee discovered numerous damages to the cargo, about which commercial report No. 1 was drawn up, according to which damage was recorded at the TV stand, worth *** rubles, at the column, worth *** rubles, at 4 decorative tiles for ceramic granite, Deco Jainoor Angulo Crema Pulido, costing *** kopecks, and 6 packs of ceramic tiles, Jainoor Crema Pulido, costing *** rub.

    Date Full name 1 filed a claim against the cargo carrier demanding compensation for damages due to damage to the cargo.

    On the date they received a response to the claim, which indicated that the cargo was insured by the insurance company Renaissance Insurance Group LLC, and therefore the insurer would consider the claim.

    The date he received from Renaissance Insurance Group LLC a reasoned refusal to pay insurance compensation, since in their opinion, this case is not insured.

    Believes that the defendant’s evasion of compensation for losses is illegal, since the carrier, due to his specific activities related to the delivery of cargo entrusted to him from one destination to another, is entrusted with the obligation to study the quality of the packaging for compliance with its standards, technical specifications and requirements, in connection with which poor-quality packaging of cargo cannot serve as a basis for recognizing that the carrier is not at fault for damage to the cargo. It is the carrier who must prove that he showed the degree of care and prudence that was required of him in order to properly fulfill his obligations.

    He believes that as a result of improper performance of duties by the cargo carrier, he suffered losses in the amount of *** kopecks.

    Requests the court to recover from Delovye Linii LLC damages in the form of the cost of damaged cargo in the amount of *** rubles, losses in the form of the cost of freight charges for damaged cargo in the amount of *** rubles, expenses for paying for the services of a representative in the amount of *** rubles, compensation moral damage in the amount of *** rubles, a fine for failure to comply with the voluntary dispute resolution procedure.

    On date, the plaintiff’s representative filed a motion to involve Renaissance-Insurance Group LLC as a co-defendant (vol. 1, case sheet 122), since the registered cargo was insured.

    At the same time, he clarified his claims (vol. 1, pp. 123, pp. 130), asked to recover from Renaissance-Insurance Group LLC losses in the amount of *** rubles - within the insurance limit, to recover from Business LLC line" in your favor *** kopecks. losses for damaged cargo. To recover damages from Delovye Linii LLC in the form of the cost of freight for damaged cargo in the amount of *** kopecks. He also asked to recover from both defendants in proportion to the amounts collected the costs of paying for the services of a representative in the amount of *** rubles, compensation for moral damage in the amount of *** rubles and a fine for failure to comply with the voluntary procedure for resolving the dispute.

    Date, the plaintiff clarified the claims and asked the court to recover from Renaissance Insurance Group LLC in his favor losses in the form of the cost of damaged cargo in the amount of *** rubles, to recover from Delovye Linii LLC in his favor losses in the form of the cost of damaged cargo in the amount *** rubles, to recover from Renaissance Insurance Group LLC in proportion to the satisfied claims in its favor the costs of paying for the services of a representative in the amount of *** rubles, compensation for moral damage in the amount of *** rubles, a fine in the amount of 50% of the amount awarded by the court .

    At the court hearing, the plaintiff and his representative insisted on the specified claims in full.

    At the court hearing, a representative of Delovye Linii LLC explained that the plaintiff did not have evidence of the value of the cargo, since when the cargo was sent by the shipper, no accompanying documents for the cargo were presented. According to Part 7 of Art. 34 Federal Law dated No. 259-FKhZ “Charter of Motor Transport and Urban Ground Electric Transport” The carrier shall compensate for damage caused during the transportation of cargo and luggage in the amount of the cost of lost or missing cargo and luggage in the event of loss or shortage of cargo and luggage. The procedure for drawing up reports and filing claims, including in case of damage to cargo, is provided for in Chapter. 7 “Rules for the carriage of goods by road”. In the case materials there is no confirmation of any examination confirming the declared amount of damage caused. At the same time, the commercial report on damage to the cargo presented by the plaintiff dated does not meet the requirements established “ General rules transportation of goods by road." In addition, the acceptance note states that the sender is obliged to deliver the cargo in proper packaging or, if it does not correspond to the nature and properties of the cargo, to pay for the necessary additional packaging of the cargo. The plaintiff did not ensure proper packaging of the cargo, which, based on the terms of the contract and transportation standards, is the basis for the responsibility of the shipper. Believes that the amount of the plaintiff’s expenses for the representative’s services is overstated. He asks to dismiss the claim.

    The representative of the defendant, Renaissance Insurance Group LLC, objected to the plaintiff’s demand at the court hearing, pointing out that Insurance Company is responsible for the transportation of cargo from Moscow to Murmansk, and damage to the cargo may have occurred when the cargo was delivered directly to the address: Address***. He asks to dismiss the claim.

    Having heard the parties to the case, examined the case materials, and questioned witnesses, the court comes to the following conclusion.

    Legal relations regarding the organization of freight forwarding services for cargo transportation are regulated by the norms of Chapter 41 of the Civil Code of the Russian Federation and Federal Law dated June 30, 2003 N 87-FZ "On transport and forwarding activities."

    Transportation of goods is carried out on the basis of a contract of carriage (clause 1 of article).

    Under a contract for the carriage of goods, the carrier undertakes to deliver the cargo entrusted to him by the sender to the destination and deliver it to the person authorized to receive the goods (recipient), and the sender undertakes to pay the established fee for the carriage of goods (clause 1 of article).

    The conclusion of a contract for the carriage of goods is confirmed by the preparation and issuance of a consignment note to the sender of the goods (clause 2 of article) No. *** from the date of the year.

    According to the contract for the carriage of goods, the carrier undertook to deliver cargo in the amount of 20 pieces, weighing *** kilograms and volume 3.15 m3 to the address: Address***.

    The cost of the above cargo was *** ruble.

    Thus, in accordance with the waybill dated Date, all essential conditions of cargo transportation are determined, namely, the parties to the contract are established, the cargo is determined by volume, quantity and weight, the name of the cargo (furniture) is indicated, and the cost of the freight charge is determined.

    The parties, having drawn up and signed the waybill No. No. ***, actually recognized the fact of the emergence of a legal relationship for cargo transportation on the concluded terms, therefore, they had obligations to comply with their obligations.

    In accordance with clauses 11, 21, 25, 26 of Government Resolution No. 272 ​​of April 15, 2011 “On approval of the Rules for the carriage of goods by road”, in the absence of all or any individual entries in the “Conditions of Transportation” section of the waybill, the conditions apply transportation of goods provided for by the Federal Law “Charter of Road Transport and Urban Ground Electric Transport” and these Rules.

    Registration of a waybill or work order in case of transportation of goods for personal, family, household or other purposes not related to the implementation entrepreneurial activity needs are carried out by the carrier in agreement with the shipper.

    When submitting a vehicle for loading, the consignor notes in the transport waybill in the presence of the carrier the actual date and time of submitting the vehicle for loading, as well as the condition of the cargo, containers, packaging, marking and sealing, the weight of the cargo and the number of cargo pieces.

    Upon completion of loading, the carrier signs the bill of lading and, if necessary, indicates in the bill of lading his comments and reservations when accepting the cargo.

    On December 20, 2013, the carrier delivered the cargo to its destination using his vehicle and handed it over to the consignee.

    However, at the time of unloading, the plaintiff discovered numerous damages to the cargo.

    In accordance with commercial act No. 1 dated December 20, 2013, during inspection of the cargo, damage was recorded to a TV stand worth *** rubles, to a speaker worth *** rubles, to 4 decorative tiles for ceramic granite from Deco Jainoor Angulo Crema Pulido worth * ** rubles, and 6 packs of ceramic tiles Jainoor Crema Pulido in the amount of *** rubles.

    On January 16, 2014, Full Name 1 filed a claim against the cargo carrier demanding compensation for damages due to damage to the cargo.

    On January 27, 2014, Full Name 1 received a response to the claim for damages, which indicated that the above cargo was insured by the insurance company Renaissance Insurance Group LLC, and therefore the insurer would consider the claim.

    According to agreement No. *** dated June 10, 2013, a cargo insurance agreement was concluded between Renaissance Insurance Group LLC and Business Lines LLC.

    In accordance with clause 1.1 of the said agreement, it follows that this agreement includes, in addition to the terms contained in this agreement, also the terms contained in the Cargo Insurance Rules of Renaissance Insurance Group LLC dated October 1, 2012.

    On January 31, 2014, Full Name 1 received a reasoned refusal to pay insurance compensation from Renaissance Insurance Group LLC, since this case is not an insurance case.

    According to Art. Civil Code of the Russian Federation, property can be insured under an insurance contract in favor of a person (the policyholder or beneficiary) who has an interest in preserving this property based on law, another legal act or contract. A property insurance contract concluded when the policyholder or beneficiary has no interest in preserving the insured property is invalid.

    According to the article of the Civil Code of the Russian Federation, under an insurance contract for the risk of liability for obligations arising from causing harm to the life, health or property of other persons, the risk of liability of the insured himself or another person to whom such liability may be assigned can be insured. The person whose risk of liability for damage is insured must be named in the insurance contract. If this person is not named in the contract, the risk of liability of the policyholder himself is considered insured. An insurance contract for the risk of liability for causing harm is considered to be concluded in favor of persons who may be harmed (beneficiaries), even if the contract is concluded in favor of the insured or another person responsible for causing the harm, or the contract does not say in whose favor it is concluded. In the event that liability for causing harm is insured due to the fact that its insurance is mandatory, as well as in other cases provided for by law or the insurance contract for such liability, the person in whose favor the insurance contract is considered to have been concluded has the right to make a claim directly to the insurer for compensation for damage. within the limits of the insured amount.

    According to the act of expert research, appointed Date at the initiative of the court and by oral agreement with the parties, for a complete, comprehensive and objective consideration of the case, No. *** dated Date of the Ministry of Justice of the Russian Federation FBU MLSE, carried out through a comprehensive merchandising and technological examination of furniture items, it follows that the TV stand “Julia” and two one-door display cases “Julia” are not suitable for use. Damaged elements of furniture: podium and top panel of the TV stand, front glazed panel of showcase No. 1, front glazed panel of showcase No. 2, side panel of showcase No. 1 cannot be repaired or restored. This act of expert research does not raise doubts in the court about its objectivity, since its implementation was entrusted to a commission of experts with appropriate qualifications and work experience; in addition, in addition to the case materials, they examined the furniture provided by the plaintiff directly to the MLSE premises.

    In addition, the correctness of the experts’ conclusions in the research report is confirmed by an act dated “*** presented by the defendant Renaissance Insurance Group LLC, drawn up by expert engineer Markin, who examined the furniture at its location in the presence of Full Name 1 and in conclusion indicated that the furniture cannot be repaired.

    Article 7 of the Law of June 30, 2003 N 87-FZ “On Freight Forwarding Activities” stipulates that the freight forwarder is liable to the client in the form of compensation for real damage for loss, shortage or damage (spoilage) of the cargo after its acceptance by the freight forwarder and before delivery cargo to the recipient specified in the transport expedition contract, or to a person authorized by him, unless he proves that the loss, shortage or damage (spoilage) of the cargo occurred due to circumstances that the forwarder could not prevent and the elimination of which did not depend on him.

    According to the explanations given at the court hearing by witnesses FULL NAME 3 and FULL NAME 4, it follows that they came with the plaintiff to help pick up the furniture, however, they saw that all the furniture was damaged, accordingly, a commercial act was drawn up. The driver refused to sign the document.

    In accordance with Art. According to the Civil Code of the Russian Federation, a person whose right has been violated may demand full compensation for the losses caused to him, unless the law or contract provides for compensation for losses in a smaller amount. Losses are understood as expenses that a person whose right has been violated has made or will have to make to restore the violated right, loss or damage to his property (real damage), as well as lost income that this person would have received under normal conditions of civil circulation if his the right was not violated.

    Thus, the court recovers from Renaissance Insurance Group LLC the amount of losses in the amount of the insurance indemnity limit of *** rubles in favor of Full Name 1

    Since the cost of freight for damaged cargo is *** ruble, the court recovers the specified amount from the defendant Delovye Linii LLC.

    According to the article of the Civil Code of the Russian Federation, the carrier is liable for failure to preserve the cargo that occurred after it was accepted for transportation and before delivery to the consignee, unless he proves that the loss of the cargo occurred due to circumstances that the carrier could not prevent and the elimination of which did not depend on him. Damage caused during the transportation of cargo is compensated by the carrier in the event of a shortage of cargo - in the amount of the cost of the lost or missing cargo.

    The carrier, along with compensation for established damage caused by loss, shortage or damage (spoilage) of cargo or luggage, returns to the sender (recipient) the carriage charge collected for the transportation of lost, missing, spoiled or damaged cargo or luggage, if this fee is not included in the cost of the cargo .

    Paragraph 5 of Article 34 of the Federal Law “Charter of Motor Transport and Urban Ground Electric Transport” dated November 8, 2007 N 259-FZ establishes that the carrier is responsible for the safety of the cargo from the moment it is accepted for transportation until the moment it is handed over to the consignee or a person authorized by him, if does not prove that the loss, shortage or damage (spoilage) of the cargo occurred due to circumstances that the carrier could not prevent or eliminate for reasons beyond his control.

    By virtue of Art. 36 of Federal Law No. 259-FZ of November 8, 2007 “Charter of Road Transport and Urban Ground Electric Transport”, a carrier may be released from liability under Articles 34 and 35 of this Federal Law if their failure to fulfill their obligations was due to: force majeure; temporary restrictions or prohibitions on the movement of vehicles on highways, introduced in the manner established by the legislation of the Russian Federation, for reasons beyond the control of the carrier, charterer, consignor, consignee, charterer; other reasons beyond the control of the carrier, charterer, consignor, consignee, charterer.

    Thus, it is the carrier who bears the burden of proving that the loss of the cargo and its damage were caused by the circumstances specified in the above articles of the Civil Code of the Russian Federation and the Highway Charter, which are grounds for releasing the carrier from liability. No such evidence was presented to the court.

    Based on the foregoing, the court recovers damages from Delovye Linii LLC, Full Name 1, in the form of the difference between the total amount of damage to the value of the damaged cargo and the amount of insurance compensation in the amount of *** kopecks.

    In accordance with the article of the Law “On the Protection of Consumer Rights”, moral damage caused to the consumer as a result of violation by the manufacturer (performer, seller, authorized organization or authorized individual entrepreneur, importer) of consumer rights provided for by laws and legal acts The Russian Federation, regulating relations in the field of consumer rights protection, is subject to compensation by the causer of harm if he is at fault. The amount of compensation for moral damage is determined by the court and does not depend on the amount of compensation for property damage.

    Compensation for moral damage is carried out regardless of compensation for property damage and losses incurred by the consumer.

    Since the court established a violation of the rights of the plaintiff by the defendant, there are grounds for compensation for moral damage.

    According to paragraph 2 of Article of the Civil Code of the Russian Federation, the amount of compensation for moral damage is determined by the court depending on the nature of the physical and moral suffering caused to the victim, as well as the degree of guilt of the harm-doer in cases where guilt is the basis for compensation for harm. When determining the amount of compensation for harm, the requirements of reasonableness and fairness must be taken into account.

    When determining the amount of compensation for moral damage in the amount of *** rubles, the court takes into account the degree of guilt of the defendants LLC "Business Lines" and LLC "Renaissance Insurance Group" in causing the plaintiff the moral suffering he experienced due to the insurer's failure to fulfill financial services provided under a contract of compulsory insurance of civil liability of vehicle owners, and thereby violation of its consumer rights.

    In accordance with paragraph 6 of Article of the Law “On Protection of Consumer Rights”, the explanations contained in paragraph 46 of the Resolution of the Plenum Supreme Court Russian Federation dated *** No. 17, if the court satisfies the consumer’s requirements established by law, the court recovers from the manufacturer (performer, seller, authorized organization or authorized individual entrepreneur, importer) for failure to voluntarily meet the consumer’s requirements, a fine in the amount of fifty percent of the amount awarded by the court in favor of the consumer.

    Since the plaintiff’s demand, recognized by the court as justified, was not fulfilled voluntarily by the defendant, the plaintiff’s demand to collect a fine for violating consumer rights is justified.

    At the same time, taking into account the disproportion of the fine to be paid to the consequences of the violations committed by the defendant, the court, on the basis of Article Section VIII. Federal Taxes > Chapter 25.3. State duty > Article 333.26. Amounts of state duty for state registration acts of civil status and other legally significant actions performed by civil registry authorities and other authorized bodies" target="_blank">333 of the Civil Code of the Russian Federation reduces the fine to *** rubles and collects it from the defendants in proportion to the specified amount.

    Taking into account the proportionality of the size of the satisfied claims (78% of the claim price from the defendant Renaissance Insurance Group LLC, 22% of the claim price from Business Lines OJSC).

    According to Part 1 of Article of the Civil Procedure Code of the Russian Federation, the party in whose favor the court decision was made, upon its written request, the court awards the other party the costs of paying for the services of a representative within reasonable limits.

    When determining the amount of compensation for expenses for the services of a representative, the court, taking into account the requirements of the article of the Civil Procedure Code of the Russian Federation, evaluates the actual services provided by the representative, including the number and complexity of documents produced, the participation of the representative in court hearings appointed in the case, the duration of the trial process and considers it possible to reimburse the plaintiff’s indicated expenses in the amount of *** rubles in a proportional amount from Business Lines LLC and Renaissance Insurance Group LLC.

    Furthermore, in accordance with Art. The Civil Procedure Code is subject to proportional collection of state duty from the defendants to the income of the corresponding budget.

    Based on the above, guided by the articles of the Civil Procedure Code of the Russian Federation, the court

    decided:

    The claims of Full Name 1 shall be satisfied.

    To recover from Renaissance Insurance Group LLC in favor of Full Name 1 the amount of insurance compensation in the amount of *** rubles, payment for representative services in the amount of *** rubles, compensation for moral damages in the amount of *** rubles, a fine in the amount of *** rubles, total ***) rub.

    To recover from Delovye Linii LLC in favor of Full Name 1 damages in the form of the cost of damaged cargo in the amount of *** rubles, losses in the form of the cost of carriage charges in the amount of damaged cargo in the amount of *** rubles, payment for representative services in the amount of *** rubles, compensation for moral damage in the amount of *** rubles, a fine in the amount of *** rubles, total ***

    To collect from Renaissance Insurance Group LLC a state duty in the amount of *** for the income of the corresponding budget

    To collect from Delovye Linii LLC a state duty in the amount of 1 *** for the income of the corresponding budget

    The decision can be appealed to the Murmansk Regional Court through the Oktyabrsky District Court of Murmansk within a month from the date the decision is made in final form.

    Chairman Yu.N. Serova

    Court:

    Oktyabrsky District Court of Murmansk (Murmansk Region) Power of attorney for sending and receiving cargo at TC “Business Lines” (form + sample)

    Power of attorney for sending and receiving cargo at TC “Business Lines” (form + sample)

    A power of attorney for sending and receiving cargo at TC “Business Lines” is required document, which every representative carrying out instructions must have before certain period, or in a limited form.

    If the main validity period of the documentation is not specified, then it receives only one year of validity. Throughout the year, the power of attorney will not lose its relevance, even the main action.

    In what situations is a power of attorney issued?

    The main task of the power of attorney is to receive and send any cargo. But in addition to all this, the representative is also assigned other responsibilities: filling out documentation, making cash payments, and has the right to put his own signature.

    To whom is the power of attorney issued?

    The main power of attorney can be written to an employee of the organization, but also to an external individual. But only on the condition that he reaches full adulthood, and the trustee himself never doubts the chosen person.

    Once a power of attorney has been legally approved, all primary responsibility for all activities is transferred to the trustee. Please also note that most of all, the power of attorney for actions with goods is recorded only on:

    1. Employees transport organization who are directly involved in the transportation of goods;
    2. Freighters;
    3. Forwarders, that is, the very people who are mainly responsible for the integrity of all cargo during the delivery period (a sample power of attorney for receiving cargo in the Business Lines shopping center can be viewed here).

    Do I need to have a power of attorney certified by a notary?

    There are some documents that require notarization. But this process is still not mandatory, so it is valid without a lawyer’s signature.

    In some cases, powers of attorney are filled out with the right of substitution. In this case, the representative can obtain from the principal a document entrusted by management (see below for a sample power of attorney for sending cargo to TC “Business Lines”).

    Regarding common practice, such a right will be found very rarely in these powers of attorney. The power of attorney form to receive the cargo must be signed by the manager, but it turns out to be much easier when confidant bosses find themselves with several people among the employees of their own company rather than hiring someone from outside. That’s why the main power of attorney form for sending cargo can be drawn up identically, but also individually for each person.

    The document is written by a manager or a person who replaces management for a certain time. Everyone is allowed to formulate the text, including the secretary, lawyer, professional workers from any department, the main thing is that the document has an exact direction. The need for this document may arise at any time, not necessarily if at that very time the organization is engaged in a completely different matter that is not relevant.

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