I recently placed an order in the popular online clothing store Asos.com and the question arose before me: how can I track the package? I rummaged through the Internet and found several options. They are scattered randomly on the network, so I decided to collect all the necessary information together. Perhaps my advice will be useful to someone.
So, Asos has two types of delivery: standard and express. Standard delivery is free when the order amount reaches 2000 rubles (may change over time), express delivery is also free, but from a larger order amount. Now it is 8000 rubles.
These two formats differ in delivery time. Express - a maximum of a week. Regular mail delivery can take 10 to 20 days. Sometimes it's faster, sometimes slower. You will have to receive your parcel at the local branch of the Russian Post. Express delivery is carried out by a courier.
Since most buyers choose standard mail delivery, a reasonable question arises: how can I track my order? The answer is simple.
After the purchase of Asos, our order is formed in the warehouse and a few days later it is sent using the local mail service. As soon as this step is completed, an email with the order number arrives by e-mail. This is our track.
If you upload it to the website of the Russian Post or another service, it is highly likely that an error will fly out. Since the parcel has been moving around Europe for some time, domestic services do not see it. So we need to use international services!
You can track your order using the TrackPak website - https://www.trackmytrakpak.com
We drive in the number of our order and get the information. The data is only available in English.
You can do it easier and use the Russian-language service - http://parcelsapp.com
We throw the track number in the field and see all the stages of the journey of our order. The site analyzes several sources at once and provides detailed data on the parcel from Asos. Here we can also copy “human” tracks for further tracking using the Russian Post website or any other service or application.
The TrackPak website also displays the correct track codes.
Problem solved!
Sometimes there are situations when a parcel is “frozen” for several days at one of the points. One of my orders did not change status for a long time “ Awaiting shipment from Spain". It's not worth worrying or worrying. Postal services simply don't capture moves. After the parcel arrives on the territory of Russia, the statuses begin to be updated again.
Based on various factors (seasonality, sales, holidays), the delivery time of the parcel may exceed the prescribed 20 days, you must be patient and always buy seasonal clothes early.
On the website of which, shipments can be tracked using only the ASOS order number. Read on to find out how to track an item on ASOS.
Usually the order number is 9 digits, for example 277381482. Enter your order number in the search box above to find out where your ASOS order is located.
Also, all shipped orders are assigned a unique shipment number. The format of the departure number depends on the company that delivers your order and can be similar to ASO2505GB01699638201 (TRAKPAK), 3SCUB0040149 (Netherlands Post), RK706553386ES (Spain Post).
You receive a notification of the arrival of the parcel to your mailbox and after that you can pick up the order from the nearest post office by providing an identity document.
Sometimes parcels are delivered by courier EMS Russian Post.
Express delivery to Russia
If you select express delivery at the checkout stage, ASOS will deliver your order using the Skynet courier service, which cooperates with Pony Express in Russia. The numbers are similar to 056461845145 and the courier will deliver the order to your home.
As soon as your order arrives in Russia, the Pony Express courier service to which the order will be transferred will contact you to obtain your passport details, including the date of issue and the name of the recipient, and TIN. You will not need to deal with customs clearance yourself or pay any Additional services, if you have not exceeded the monthly limit for receiving international postal items(on this moment: 1000 euros or 31 kg per month).
As soon as your data is received, the courier service will release your package and it will be ready for delivery, which you will be notified by a message on your mobile phone
In order not to be confused about where to track your ASOS packages, track them in the Parcels app and on this site, our service will automatically determine by any shipment number or order number where to track your item and show you its current location and delivery status.
How to track a parcel from ASOS to Ukraine
You can track the package from ASOS to Ukraine on the wnDirect and TREKPACK websites.
Express delivery of ASOS parcels to Ukraine is carried out with the help of DHL and SkyNet, and you can also track the full path of the ASOS order to Ukraine on our service.
ASOS delivery to Belarus
Delivery of ASOS orders to Belarus is carried out by regular airmail, and upon arrival in Belarus, the package is transferred to BelPost, which delivers the package to your post office.
How to track a parcel from ASOS to Belarus
Tracking a parcel from ASOS to Belarus is no different from tracking to any other country. Simply enter your ASOS order number or tracking number on this page and click the Track button.
How to find out the track number of an ASOS package
The track number of the ASOS package can be found by the order number by entering it on the wnDirect website, usually it is a number in the format R ... ES, E ... NL or a number starting with 05 and then 10 digits, for example 056457895734.
Enter your ASOS order number on our service and we will find and show you the ASOS parcel tracking number.
Where do ASOS packages go?
Where ASOS packages arrive depends on the delivery method you choose, at the order stage, standard or express. Let's figure out where ASOS delivers with standard and express deliveries.
With standard shipping, the parcel is sent by Spanish Post, which delivers the parcel by airmail to Russia or Ukraine. Next, the parcel is transferred to the state postal service, Russian Post and UkrPoshta, respectively, which delivers the parcel to your post office.
For express delivery, the package is sent via Skynet, which delivers the package from the UK to Moscow and hands it over to the Pony Express courier service, which delivers the package in person.
All information about the post office where your parcel is located upon arrival or the date when the parcel will be delivered to your home with express delivery, you can find out on our service.
How much is an order with ASOS
How many there is an order with ASOS, you can find out before placing an order on the ASOS delivery times page, which shows the delivery dates to your country if you order today.
For example, how much package is coming from ASOS to Russia when ordering in March 2018, the site shows express delivery in 4-5 days, standard delivery in 22 days.
Based on ASOS parcel deliveries to Moscow, St. Petersburg on March 12, 2018, the average standard delivery time is 10 days before arrival at your post office. To Vladivostok - 21 days.
ASOS delivery time to Russia depends largely on how far you live from Moscow. Because all orders with standard delivery reach Moscow in 4-5 days, then the parcel goes through the import procedure and customs in 1-2 days, and after that the terms depend on the Russian Post.
Our service uses ASOS parcel delivery statistics and takes into account the average time for a parcel to travel between cities in Russia to show you fairly accurate (80%-90%) delivery times for an ASOS parcel to your post office.
How long does it take for a package from ASOS
According to our statistics (6,000 tracked shipments from ASOS per week), a parcel from ASOS, on average, arrives in 7-10 days to the central part of Russia and 15-20 days to remote regions.
You will learn a more accurate forecast by tracking your order from ASOS on our service.
ASOS delivery delay
Do not worry about the delay in the delivery of your order. First, ASOS will always refund money for an undelivered order. Secondly, delays are often temporary, and are associated with workload. Russian customs, delayed flight departure.
Be patient and use our service to find out the approximate delivery dates for your ASOS order.
ASOS Order Tracking Statuses
Below are the parcel tracking statuses that most often baffle.
- What does In transit - Delayed linehaul mean? In transit delayed linehaul translates into Russian as In transit - Delayed transportation by a trailer (any land vehicle). Linehaul usually means transportation of goods by car between cities, at a distance of more than 100 km. So a linehaul delay is a delay on a transport link in the supply chain, say a breakdown, a strike, bad weather, or something else.
ASOS Boxberry returns and tracking
If you don't like an item you bought from ASOS, you can get a free return. Any Boxberry branch across the country will accept your item for return to the online store, even if you received your order using a different delivery service. If you return the parcel another postal service, the return will be paid. You have 14 days after making a return to return the item to a Boxberry collection point.
ASOS returns work through the ReBOUND Returns broker and with our universal mail tracker you can easily track your ASOS return through Boxberry.
Read more about ASOS return policy and how to make a return.
Contact ASOS
If you have any questions about the order and its delivery, ASOS staff will promptly answer all questions in
Asos is perhaps one of the most famous and largest online stores for the sale of men's and women's clothing. The range of products is truly huge and will satisfy even the most demanding taste. The price range is very varied. The cheapest items (and meanwhile the most unusual ones) are usually sold under the Asos brand. There are also more expensive brands. Basically, the store is focused on the youth audience. But the most curious and pleasant thing is the fact that there is a free delivery service on Asos. Of course, in this case, you will have to wait for the order for a month (or maybe more), but if it is not difficult for you to wait, then this option will seem like a huge plus, and on top of everything else, you will also be able to save a lot.
Store website:
A country: Great Britain
Payment: VISA, MasterCard, PayPal, AMEX, VISA Electron, Laser, Maestro, Delta, Solo, iDeal and Dankort
Delivery: Parcel Force, free shipping in Russia
How to register on Asos
In order to shop on asos.com, you must complete the registration process. Most likely, after you enter the site address in the address bar of your browser, you will be redirected to the localized version of the site. If for some reason this did not happen, you need to pay attention to the very bottom of the web page, where icons with flags are lined up in a row different countries and choose the Russian tricolor.
Now you can proceed directly to creating an account, for this you need to follow the registration link in the upper right corner of the page.
Name: field for entering a name in Latin, for example: Nikolay
Surname: field for entering the last name in Latin, for example: Sergeev
Address Email
: a field for specifying your e-mail, for example [email protected]
Confirm email address: the field for re-entering the address avoids errors
Password: password must be at least six characters long (recommended 8-10) and contain at least one latin letter and one number
Confirm the password: field to avoid mistakes and accidental keystrokes when entering a password
Date of Birth: field for entering the date of birth, it is desirable to specify real data
Floor: enter your gender
You can then tick the appropriate boxes if you would like to receive newsletters from ASOS.com and its partners respectively.
If all fields are filled in appropriately, you can press the button at the bottom of the questionnaire. After that, we get to the Personal Account, at the moment we are interested in two sections - this is the Address Book and Wallet
By clicking on the Change/Add button in the Address Book section, we get to a page where you need to specify the delivery address. If no addresses have been added, click the +Add new address button. Everything is quite simple here, but it is worth noting that for the delivery of correspondence, some postal operators require you to indicate the middle name, it should also be entered in the last name field. After filling out the form, click the Save button and go to the Wallet section. Click +Add a new payment method and select one of the available VISA, VISA Electron, Maestro, MasterCard, American Express cards or specify a PayPal account. After filling in all the details, click the Save button.
This completes the main registration steps.
How to order from Asos
When ordering from the ASOS store, you need to decide whether you want to order designer items in the store or deal with private sellers in the Marketplace. After selecting the appropriate section at the top of the page, you should indicate which category of goods you are interested in. After setting the filters on the left side of the page (for example, you can select brands, sizes you are interested in, as well as the color range of the product).
When you have found a product that you want to order, you can add it to your favorites in order to monitor price changes or compare several items, or buy at once, for this you need to use the Add to Cart button, after selecting the color, size or other options available for this type of product. Then, hovering over the word Basket in the upper right corner of the screen, you can view the basket to make sure that the quantity and other parameters are set correctly, or you can immediately click on the Checkout button. immediately after payment this product will appear in your account in the orders section.
How to track a parcel with Asos
In order to control the movement of the parcel, with the goods that you ordered in the asoc.com store, you must log in to your account. You can do this on home page site in the upper right corner. After clicking the Login button, you will be prompted to enter the email address you provided when registering your account and the password for your asos account.
You can track the progress of the goods using a special tracking number, you can find information on which you can on the website of the postal operator or on the website:
How to determine the size of Asos
In order to determine the size of an item, you need to go to its page on asos.com and find the Size guide button there, clicking on which will take you to the page where the sizes are indicated European countries and the USA, if you have previously ordered things from these countries, then you can use the size of the thing that fit you. If you can't find the button, you can follow the link below:
However, even if you know your size exactly, it is better to reinforce your knowledge and measure according to the figure and instructions below.
Collar- collar
Chest- torso
Sleeve- arm length from shoulder to wrist
Waist- belt
Inside leg- long leg, measured on the inside
outside leg- long legs, measured on the outside
Center Back Length- body length
Mostly this instruction relevant for the Marketplace section, as in the main section, manufacturers are trying to supplement the product description with tables that allow you to more accurately determine the size of each specific clothing model.
How to refund to Asos
In order to make a return, you must use the form that is attached to each parcel. In addition to the form that must be filled out, the parcel must have a sticker with the return address of the warehouse in the UK, where the problematic product will be returned. Things must be packed in a bag (preferably transparent) and sent with all this to the nearest postal service.
Since no one will return the money for using the services of the postal carrier (if the item has a factory defect or does not match the description, the money for the shipment can be returned), the most affordable way will be sending by Russian Post. After sending, you must save the receipt, you may still need it. Also for expensive items, most likely you will be asked to fill out a customs declaration.
Now consider filling out the form. It is most likely that it will not be in Russian, so let's consider it in more detail:
order date: specify the date of the order
order number: specify the order number
QTY– in this column, for each product name, indicate the amount to be returned
product code– product code on asos.com
Description- a description of the problem, if you are unfamiliar with English, use an online translator, usually this is enough to state the essence of the problem.
refund?- the question is whether you want to return the money, in this case you must answer YES, if you want the defective product to be replaced, put NO
reason code- indicate the problem code from the table on the right
By chance, on the recommendation of friends or by any other means, having got to the site of the Asos online store, the question of how to order the goods you like will be one of the first for almost every user who does not have a special idea about the features of online shopping. In the course of studying the information below, you will learn about all the significant nuances of interacting with the site of the online store in question, figure out how to place an order on Asos and save on purchases.
Asos online store assortment and service
Asos.com online boutique is one of the largest representatives of its industry and offers everyone the widest range of clothes, shoes, all kinds of accessories and other additions to the image from world famous brands. Convenient categorization and a built-in filter system allows you to find a thing that meets the buyer's requirements for cost, brand, season, style and other typical product characteristics in a matter of seconds.
When figuring out how to order from Asos to Russia, many buyers, in addition to the almost limitless range of interesting offers and favorable prices, are pleasantly surprised by the absence of delivery fees - the company sends orders all over the world without charging any additional payments from customers.
Helpful advice! When planning to place an order for Asos, be sure to pay attention to the outlet category. This section of the virtual catalog presents a large selection of promotional products with excellent discounts, sometimes reaching the level of 70-80% or even more.
Thus, the Asos online store provides its customers with the widest range of products for every taste and, at the same time, provides many effective tools to significantly reduce the total cost of the order. Separately, this moment will be consecrated in the corresponding section.
Now you are invited to find out how to go to the Asos website to open a version of the store aimed specifically at Russian buyers, and what, in fact, to do next? Presented step-by-step instruction will answer all your questions.
How to buy on Asos: step by step guide
First step. We go to the site of the online store. The company's domain is the same for users from all countries - asos.com. When entering from Russia, the system will issue an offer to switch to the version of the catalog with the appropriate price designations and language support.
Click on the indicated button to go to the appropriate version of the site.
Second step. Next, we need to register with Asos. This step can also be completed after adding the product to the cart. We will register immediately so that in the future we do not waste time on this and pay attention exclusively to studying the presented assortment. Let's go to the appropriate link.
Choose convenient way registration. You can log in using one of the suggested social networks, and in the standard way - via e-mail.
Third step. After successfully registering, we proceed to the selection of the product of interest. The navigation menu of the online catalog will help us with this.
You can also choose the desired product through this menu.
For example, let's buy some of the women's accessories.
On the corresponding page, there is a menu for quick navigation through product subcategories, as well as a filter system that allows you to leave in the search results only those positions that fully correspond to our requests.
For example, we liked gloves. Click on their image to go to the product page.
We study Additional information about the item and, if everything suits you, add it to the basket by clicking the appropriate buttons.
Fourth step. We confirm the order. A page with a description of our purchase will open. Once again, we check the correctness of the previously entered mail details. If there is a promotional code for a discount, enter it in the appropriate field.
Here we can choose the appropriate payment method.
The list of available options is shown in the image. We choose the most suitable for our case, enter the required information and complete the purchase.
You should not worry about the safety of payment details: Asos - worldwide famous company with an impeccable reputation, while all information is transmitted over an encrypted secure channel, which reduces the risk of their theft by intruders to a minimum.
How to get a discount on Asos: smart savings
The Asos online store, as well as almost any other self-respecting modern online boutique, provides customers with the opportunity to significantly save on purchases.
First, these are seasonal discounts. The largest sale falls on the period before the Christmas holidays.
Secondly, these are promo codes. At its core, a promotional code is a set of numbers, letters and various symbols, an encrypted code that provides the ordering and pricing system with information about the need to provide the buyer with certain benefits and benefits. A promotional code can be either thematic (usually timed to coincide with various holidays and memorable dates), or “free”, issued just like that, to the delight of customers.
With these codes you can save on cost certain groups goods or the entire order as a whole, receive discounts on shipping, various gifts and other benefits. Information about this, as well as about the validity period of the coupon (and all of them remain relevant for a strictly defined time) is given in the description of a specific code.
Additional questions of cooperation with the online store Asos
Users who first encountered the Asos online catalog have a number of additional questions, in addition to those already considered earlier. You can find a list of the most common problems and a description of how to solve them in the following table.
Table. AsosQ&A
Thus, the most popular virtual trading floor Asos provides its customers with all the opportunities for a comfortable and profitable online shopping. Follow the recommendations received, and purchases with the Asos online store will be as profitable as possible!
Asos is a network of online stores with local offices around the world. The successful brand offers a convenient purchase and Asos tracking by order number, making shopping easier for its customers. More than 50,000 items of goods presented by the brand satisfy the needs of many consumers every day. The store's e-commerce niche attracts 16 million unique visitors every month. Originally born in the UK, the store has local offices in France, the USA, Germany and other countries. Goods are delivered from our own distribution center in the UK to more than 190 countries around the world.
A distinctive feature of the company is its interest and desire to meet the needs of the client in the range of goods and speed of delivery. The prices for the company's products are quite reasonable, which allowed us to quickly conquer the consumer market and expand client base. Shipping and tracking postage Asos departures by ID is governed by some service partners. This ensures maximum short time and the safety of the parcel. Brand partners have an established transport and logistics network around the world, which allows them to provide favorable conditions and quality customer service.
Individual approach
The head of the company's delivery service organizes work in accordance with the needs of the market of a particular country. This approach allows you to better understand the needs of consumers, providing relevant services depending on the location of the client. Established partnerships with local transport services made it possible to organize a logistics scheme in which the delivery of items takes the shortest possible time. In addition, the client always has the opportunity to check the tracking of the Asos parcel by number for free on the website. transport company. Partnering with Asos offers other benefits as well:
- Transparent scheme for calculating the cost of delivery.
- Functional Personal Area buyer.
- Timely and profitable delivery to anywhere in the world.
- Reliable logistics scheme.
- Partnership with local suppliers.
Experience and knowledge in the field of transportation of commercial goods allows you to fine-tune all processes. If necessary, the company introduces new proposals aimed at improving the service. The introduction of innovations also contributes to a better understanding of the consumer and the provision of favorable conditions cooperation. Convenient site navigation allows you to track Asos by mail ID number in an accessible form. The service is provided to minimize the risk of losing a postal item. The client has the opportunity to receive up-to-date information about the location of the parcel from anywhere in the world.
Fast delivery
Reducing delivery times became possible thanks to a well-thought-out and proven logistics scheme. The conclusion of partnership agreements with local delivery services allowed the company to organize communication with the client in their native language. It became another link in the chain fast delivery companies. Now tracking Asos mail by track number does not require the provision of receipts and other documents. High level after-sales service, favorable and fast delivery terms - made the company one of the leaders in companies providing commercial services on the Internet.
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